Why remote tech support?
Customer Engagement
CustomerExperience
Save Time &Money
RecurringRevenues
30% less forDomotz Hardware
Dealer specific features
EXISTING HARDWARE
DOMOTZ HARDWARE
ROUTERS1 2 3
Domotz Box
• Linux OSl
• Intel Processorl
• 1GBIT Network Cardl
• 4Gb EMMC Flash Memory
• Powering Remote Tech Support for enterprises
• Big players developing remote tech support strategies
• 12 million downloads• 6 million users• 600,000 network scans/day• 1 billion devices
discovered/year
Domotz Pro
Features
Map and Locateall agents
Easily changeagents/environments
Changes reportedto the cloud
Check every30 seconds
Email and push notifications
Device alerts
Network status alerts
Historical dataand connectivity reports
Internet health
Upload & download Speed.
Auto performed every 6 hours. Manual execution any time.
Console
Web
Remote Desktop
• Digital-Loggers PDU• Belkin Wemo Switch• Orvibo Smart Socket (WiWo)• Time2 Wi-Fi Smart Socket• WISPP WiFi Smart Plug (and similar ones)• SnapAV WattBox IP Controllable Outlets• Keene Electronics IPSMW1• Aten PDU• APC PDU• Ubiquity mFi Controllable Power Outlet (UNIFI)• Amcrest PDU• Kankun (and similar JJPlus ones)• Panamax SM3• Panamax M4315
Manage networksin teams
Add or delete a team member
Better Reports
Maker specific features
Customer facing app
ZigBee, Z-Wave, diagnostics through control systems (Control4, …)
Build relationships
Customiseinformation