Whitepaper
Digital FAT and SATFor the commissioning of new equipment and machinery, many
companies perform a Factory Acceptance Test (FAT) and a Site
Acceptance Test (SAT) to ensure that the contractual agreements
have been met. However, due to travel restrictions and other
factors, the commissioning of new equipment and machinery has
been facing many delays. With Digital FAT and SAT, companies can
perform these tests remotely.
What are Digital FAT and SAT and how can they be of benefit for your
organization? Read about Digital FAT and SAT, their opportunities,
functionalities, and advantages in this whitepaper.
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Meet Recreate Solutions
Recreate Solutions was founded in 2014,
and since then we have been fully dedicated
to utilizing Virtual-, Augmented- and Mixed
Reality for business purposes. With a team
of highly skilled people, we at Recreate use
our expertise to create innovative solutions
for our customers that meet their needs and
business expectations.
Recreate is driven by business improvements
and we can advise you which technology fits
best for your purpose. At Recreate, we take
challenges across industries and grow together
with our clients. We offer consultancy, tech-
nical developments, and advisory work for the
full stack of Virtual Reality, Augmented Reality
and Mixed Reality, all under one roof.
“Build a better tomorrow, Recreate today!”
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Sales and Marketing
At Recreate, we can help you to create
a new dimension for your products
and services with the use of Virtual-,
Augmented-, and Mixed Reality.
With our expertise, we create immersive 3D
experiences that engage your customers
and create possibilities to reach your goals.
Engineering
Recreate is focused on providing
customers with innovative solutions that
can be valuable assets for many aspects of
the Product Life Cycle (PLC). The experts
at Recreate develop solutions that fit your
requests and they will deliver products
that offer an increase of time-efficiency,
employee productivity, and a decrease in
production costs.
Manufacturing
Optimizing productivity with the use
of Virtual-, Augmented-, and Mixed
Reality is something that we are very
familiar with at Recreate. With our
expertise, we can consult you about
and provide you with a wide variety of
solutions for the manufacturing process.
These solutions are able to assist with
ensuring the products have the desired
quality, increasing the safety of workers,
minimizing several costs such as operation
cost, and increasing time-efficiency.
Maintenance and Service
We at Recreate, provide our customers with
services that create added value to several
company processes. This is achieved by
using the newest technologies that deliver
the best outcome for our customers. We are
focused on providing our customers with
tools for virtual collaboration, the training
of employees, and remote craftsmanship,
that are time-efficient and cost-effective.
Recreate Solutions through your organisation
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For the commissioning of new equipment
and machinery, many companies perform
a Factory Acceptance Test (FAT) and a Site
Acceptance Test (SAT) to ensure that the
contractual agreements have been met.
However, due to travel restrictions and other
factors, the commissioning of new equipment
and machinery has been facing many delays.
To avoid these costly delays, companies must
come up with alternatives that enable them
to provide the same or even a higher level
of service. One of these alternatives is the
implementation of digital FAT and SAT.
In this whitepaper, we will discuss and
describe the opportunities, functionalities,
and advantages of implementing the use of a
Digital Factory Acceptance Test (E-FAT) and Site
Acceptance Test (E-SAT). We will put you on the
right track with tips from successful projects
and existing use-cases.
Are you interested to learn how the use of
Digital FAT and SAT can help you to:
• Increase time- and cost efficiency?
• Benefit from new technologies?
• Reduce travel time?
• Create benefits for both your customer and
company?
Then read on!
Digital FAT and SAT offer many possibilities
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Digital Factory Acceptance Test (E-FAT)
Before machines or heavy equipment can be
transported to the customer, a Factory Acceptance
Test (FAT) has to be carried out. The FAT helps verify
whether the newly manufactured or assembled
product meets its intended purpose. The FAT
validates the operation of the machine and makes
sure the customers’ requirements have been
met. The test helps assure both parties that the
new machine or equipment complies with all the
specifications mentioned in the contract. In addition,
it helps to address functional issues before the
machine arrives at the installation site.
To perform this test, customers have to be present at
the company’s factory site. However, it is not always
possible for the customers to visit the site due to
distance or travel restrictions. This can cause costly
delays. With the use of Remote Assistance, the FAT
can be performed from remote locations, minimizing
delays and travel time; making it a Digital Factory
Acceptance Test (E-FAT).
Digital Site Acceptance Test (E-SAT)
After the installation of new products at the site of
the customer, a Site Acceptance Test (SAT) has to be
performed. The SAT provides an opportunity for final
confirmation that the machines or equipment still
meet the requirements after the systems are installed
on-site, ensuring that nothing has changed or was
damaged during the shipment and installation.
This test is carried out at the customer’s site,
meaning that the inspectors from the vendor
have to be present. As mentioned before, it is
not always possible to visit sites due to distance
or travel restrictions. This can be solved with the
implementation of Remote Assist. Carrying out the
SAT can be done digitally (E-SAT), minimizing travel
time and possible delays.
Remote Assist
With the use of Mixed Reality, FAT and SAT can
become a Digital FAT and SAT. This is achieved by
implementing the use of Remote Assist, and more
specifically Microsoft Dynamics 365 Remote Assist.
Remote Assist is a subscription-based software
that allows anyone to receive assistance or perform
inspections from a remote expert. This can be
achieved with the use of a mobile device such as
a smartphone or smart glasses like the Microsoft
HoloLens or the Realware HMT-1.
What is “Digital FAT and SAT”?
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Digital FAT and SAT can be realized with the use
of Mixed Reality glasses for the remote validation.
The operator that is on-site wears the glasses
that transmits live footage through the camera.
The other party (either the customer’s or the
company’s representative) will receive this live
footage through Teams on a mobile device. With
the integrated microphone, the headset allows
real-time and remote communication with the
other party. The operator can now perform
the test while the customer watches closely. In
addition, important documents such as check
lists can be shared to ensure the tests are
performed correctly.
Remote Assist offers a high number of
functionalities. We present the core aspects that
you should know about:
• Remote Assist requires a minimum of
2 users to be functional; the person
operating the Mixed Reality device and the
person that is watching through Teams on
a desktop.
• It is a mobile solution as it can be operated
on smartphones, tablets, and smart glasses
such as the HoloLens and the Realware
HMT-1.
• All the functionalities of Microsoft Teams
can be utilized. The users need a stable
internet connection to have the best
experience.
How does a Digital FAT and SAT work?
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As many factors are affecting the way businesses can provide services, Digital FAT and SAT can be of great use for many companies.
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Digital FAT and SAT is useful for
comissioning machinery from a
remote location. However, besides
it being a helpful tool for providing
these digital services, it also offers
many more advantages for businesses
and their customers. We have listed
some of these advantages below.
Minimizes costs
When having national and international
customers, performing FAT and SAT requires
both the employees and the customers to travel
to different sites. This is a costly and timely
process. However, with the use of Remote Assist,
travelling to and from sites is limited – resulting
in minimized travel costs for both parties. In
addition, the availability of employees an be
utilized more effectively, making them spend less
time on the road or the plane. Being stationed in
one place rather than travelling around creates
an efficient working process. This saves valuable
time and money.
Perform tests more rapidly
The use of a remote solution allows for rapid
acceptance tests. This is because the time spend
on travelling has been eliminated. The tests can
be instantly performed when the production has
been finished, or when the product has arrived at
the customer’s site.
Beneficial to both the customers and the
company
Both you and the customers can benefit from
implementing a remote solution like Remote
Assist. As mentioned before, FAT and SAT require
both the customer and the company’s inspector
to be present. With the solution, customers can
validate the equipment or machinery from a
remote location. Furthermore, the company can
perform the SAT from their site, without having to
send a representative.
The advantages of Digital FAT and SAT
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The other possibilities of Digital FAT and SATProviding digital FAT and SAT is not the only possibility of Remote Assist. It has many more opportunities and
possibilities that can be utilized. We have listed some examples below.
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Training
The demands for experts in the field of
maintenance, assembly, production, and audit is
increasing at many organizations, but the supply of
these experts is decreasing. Training of current or
new personnel is of great importance. With the use
of remote solutions, trainees can learn new skills at
a faster rate with the use of 3D images and context-
relevant information. Furthermore, the collection of
data makes it possible to assess the training in an
instant and correct the trainees as soon as needed.
Remote diagnosis
First-time fix rates are an important factor for many
companies. With the saying “time is money” in
mind, Remote Assist can be utilized for remote
diagnosis. With a remote diagnosis, you can
see where the problem is and assure that your
technicians can solve issues directly. This tool
enables companies to improve the first-time fix
rate because problems can be diagnosed in an
earlier stage, diagnosed faster, and from a remote
location.
Periodic inspections
Periodic inspections are of great importance and
especially for (heavy) machinery. These inspections
require an inspector to travel to different sites.
With Remote Assist, this is no longer necessary.
The periodic inspections can be carried out from a
remote location, saving once again on travel costs
and time.
Remote audits
Conducting audits requires experts to travel to the
location where the audit should be performed. This
is often a time-consuming process. Using a remote
solution, audits can be conducted remotely. The
auditors are able to use the remote solution to
collect and evaluate evidence. The extra time
normally spent on commuting can now be spend
on doing things that add value, such as writing
audit reports and reviewing documentation.
Digital FAT and SAT - Use case
AWL is a company that builds welding robots for
customers across the world. Before the machinery
leaves the factory, a Factory Acceptance Test (FAT)
has to take place. Normally, this would mean that
customers of AWL would travel from across the world to
Harderwijk to perform the FAT.
However, due to recent developments with respect
to COVID-19, it is not always possible to travel to
Harderwijk. Therefore, AWL started to implement
Dynamics 365 Remote Assist together with the use of
the HoloLens 2 into this process. An AWL-expert can now
demonstrate all the functionalities of the machine from
a remote location. The customer can see everything
the expert sees through the HoloLens with the use of
Microsoft Teams. They can also exchange feedback and
tips to fully approve the machinery.
After the machine has been approved, the HoloLens
is sent with the machine to provide the customers
with high-quality customer service. After delivery, the
customers can now use the HoloLens with Remote
Assist to call in assistance from the AWL-experts to
install the machine properly. This enabled AWL to
decrease travel-time for both themselves and the
customer, making it an efficient process.
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As mentioned before, certain hardware is needed in order to experience the possibilities and advantages of Digital
FAT and SAT. We have listed the types of hardware that are compatible with Digital FAT and SAT below.
Digital FAT and SAT Hardware
SmartphoneApple - Android - Windows
TabletApple - Android - Windows
Microsoft HololensOptional Trimble Hard-hat
Realware HMT-1 Optional Hard-hat
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With the use of Mixed Reality, FAT and SAT can become digital FAT and
SAT. This is achieved by implementing the use of Remote Assist. With
this tool, the FAT and SAT can be performed from remote locations,
minimizing delays and travel time; making it a Digital Factory
Acceptance Test (E-FAT) and a digital Site Acceptance Test (E-SAT). The
E-FAT and E-SAT provide companies with many advantages such as
minimizing costs, performing tests more rapidly, and being beneficial
for both the customers and the company.
For the commissioning of new equipment and machinery, many
companies perform Factory Acceptance Tests and Site Acceptance
Tests to ensure that the contractual agreements have been
met. However, due to travel restrictions and other factors, the
commissioning of new equipment and machinery has been facing
many delays. Digital FAT and SAT can offer the solution to this problem.
Summary
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Recreate Solutions RijssenMolendijk Noord 82D
7461JE Rijssen
+31 546 789110
Recreate Solutions AmsterdamDe Entree
1101EE Amsterdam
+31 546 789110
Recreate Solutions VeenendaalNewtonstraat 27
3902HP Veenendaal
+31 546 789110
Recreate Solutions HoloSuiteEvert van de Beekstraat 354
1118CZ Schiphol
+31 546 789110
Recreate Solutions GermanyElsenheimer Straße 47a
80687 München
+31 546 789110
Thank you for your time!
Experts of Digital FAT and SAT Implementation.
Take advantage of it now!Interested in the use of Digital FAT and SAT, but do not know where to start? We have all the required
knowledge that you need to implement Remote Assist. We can help with the delivery of the licenses
and hardware, and we can give detailed training on how to use the solution.
Contact us, and we are happy to give you a demonstration of the possibilities of Digital FAT and SAT!
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