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Page 1: Digiday Agency LA: Hypebusters: The Agency R&D Problem

The Agency R&D Problem

Russ FradinCEO, Dynamic Signal@rfradin

Page 2: Digiday Agency LA: Hypebusters: The Agency R&D Problem

Background

Page 3: Digiday Agency LA: Hypebusters: The Agency R&D Problem

In the Beginning: Agencies & Advertisers

A match made in heaven

Agencies had REAL expertise

Advertisers valued it

Profitable enough business to fund investment in great people, training and infrastructure

Page 4: Digiday Agency LA: Hypebusters: The Agency R&D Problem

… and man, what a cool job.

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Then it all changed

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Agencies & Advertisers

Fees cut across the board

15% -> 1%

Can still hire junior folks

Can still keep small number of senior people

Bare in the middle

Can’t compete for technical talent

Can’t build any unique / defensible IP

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Bad Timing

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Gigantic & Growing Fragmentation Issue…

Clear Internet will matter back in 1995Agencies not staffed to get ahead of the media

Extremely complicated to plan & buyMore than 750M English language websites today

Networks, Attribution, Data ownership, Creative optimization

Expertise that traditionally lived in agencies moved to publishers / ad networks

Still need:People

Expertise

Technology

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Consumers trust these ‘new’ media

82%20% 61%22% 60%38% 59%

Source: comScore Marketing Solutions Survey

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Entrepreneurs step inHire the best agency people

‘Thanks for all the free training!’

Provide media planning / buying servicesTrack / measure / optimize

All sold as an IOCosts of these services well beyond 15%

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Marketers now paying much more than 15% for planning /

buying

0% 10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Media Agency Cut

Agency Discount

Rich Media / Video Fees

Buy Side Ad Server

Content / Widget Distribu-tion

3rd Party Validation

Ad Exchange

Sales Agent / Rep Firm

Ad Network

Network Ad Platform Provider

Site Groups

Site Side Ad Server

Member Site

* Yes, obviously the worst case scenario

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To make matters even worse…

Who owns the data?

Who really is delivering the value for the clients?

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In summaryFor my agency friends to share with their clients…

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Is there a future?Trading desks?

Real opportunity when done correctlyManage the data

Actual buy media directly – Can’t be just another ad network buy

Buying moving in-house?Maybe this is the future, just go work for the marketers!

Social Media?Real opportunity for both PR and Ad Agencies here

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