Design and produce text documents (Word 2013)
This workbook supports BSBITU303A Design and produce text documents in the BSB07 Business Services Training Package.
© Millbank Investments Ltd, NZ, June 2015
Software Publications writing team ISBN 978-1-922241-14-6
Disclaimer
All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, scanning, recording, or any information storage and retrieval system, without permission in writing from Millbank Investments Pty Ltd, NZ or the from the publisher, Software Publications Pty Ltd. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, the publisher and authors assume no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Software Publications Pty Ltd (ABN 75 078 026 150) Head Office - Sydney Unit 3 25 Gibbes Street Chatswood NSW 2067
www.SoftwarePublications.com.au
Published and printed in Australia
© Millbank Investments Ltd, 2013 Study Guide BSBITU303A i
BSBITU303A Design and produce text documents
Unit descriptor This unit describes the performance outcomes, skills and knowledge required to design and develop predominantly text based documents using advanced features of word processing software.
Application of the unit This unit applies to individuals who possess fundamental skills in computer operations and keyboarding, and basic skills in the operation of word processing software. They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own word processed documents.
Employability skills This unit contains employability skills.
Prerequisites There are no prerequisites for this unit.
Element Performance Criteria Page Reference
1 Prepare to produce word processed documents
1.1 Use safe work practices to ensure ergonomic, work organisation, energy and resource conservation requirements are addressed
Software
Publications WHS
Included with downloaded exercise files
1.2 Identify document purpose, audience and presentation requirements, and clarify with relevant personnel as required
xviii, xxiii–xxiv, 169–170
1.3 Identify organisational and task requirements for text-based business documents to ensure consistency of style and image
xv, xviii–xix, xxiii–xxiv
169–170
2 Design word processed documents
2.1 Design document structure and layout to suit purpose, audience and information requirements of the task
xix, xxi–xxvi,
169–170
2.2 Design document to enhance readability and appearance, and to meet organisational and task requirements for style and layout
xviii–xxvi
169–170
2.3 Use style sheets and automatic functions to ensure consistency of design and layout
xix, 7, 8–9, 18–21, 37–51, 55, 82–92, 120–122, 129–133
3 Add tables and other data
3.1 Insert a standard table into a document, changing cells to meet information requirements
10–16, 108–120, 126–127, 145
3.2 Insert and delete columns and rows as necessary 109–110, 127
3.3 Insert images and other data to meet required specifications 29–32, 47, 58–63, 65, 78, 102–104
ii Study Guide BSBITU303A © Millbank Investments Ltd, 2013
Element Performance Criteria Page Reference
4 Produce text documents
4.1 Use advanced software functions to enable efficient production of documents
Throughout workbook
4.2 Enter or import, and edit text and other data to meet required specifications
Throughout workbook
4.3 Preview, adjust and print documents in accordance with organisational and task requirements
Throughout workbook
4.4 Name and store text documents, in accordance with organisational requirements and exit the application without information loss/damage
vi–viii, xi–xiv
4.5 Prepare text documents within designated time lines and organisational requirements for speed and accuracy
x, 167
4.6 Use manuals, user documentation and online help to overcome problems with document design and production
xv
© Millbank Investments Ltd, 2013 Study Guide BSBITU303A iii
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit.
Required skills
communication skills to clarify requirements of documents
editing and proofreading skills to check own work for accuracy against original
keyboarding skills to enter text and numerical data
literacy skills to read and understand the organisation's procedures, and to use models to
produce a range of documents
problem-solving skills to use processes flexibly and interchangeably.
Required knowledge
formatting styles and their impact on formatting, readability and appearance of documents
organisational requirements for ergonomics, work periods and breaks, and conservation
techniques
organisational style guide
purposes, uses and functions of word processing software.
iv Study Guide BSBITU303A © Millbank Investments Ltd, 2013
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Variable Scope Pages
Ergonomic requirements may include:
avoiding radiation from computer screens
Software Publications
WHS
Included with downloaded exercise
files
chair height, seat and back adjustment
document holder
footrest
keyboard and mouse position
lighting
noise minimisation
posture
screen position
workstation height and layout
Work organisation requirements may include:
exercise breaks
mix of repetitive and other activities
rest periods
Conservation requirements may include:
double-sided paper use
recycling used and shredded paper
re-using paper for rough drafts (observing confidentiality requirements)
utilising power-save options for equipment
Documents may include:
brochures 102–104
calendars n/a
faxes 139–140, 143–144
flyers 65–68, 99–101, 169
forms 144–Error! Bookmark not defined.
mail merge documents, including labels 149–167
memos 30, 167
multi-page letters 74–76
promotional material 41, 67–69, 169
reports 45–50
schedules n/a
tables 10–16, 108–120, 126, 144–145
Organisational requirements may include:
company colour scheme xviii–xix, 169
company logo xviii–xix, 167
consistent corporate image n/a
content restrictions n/a
established guidelines and procedures for document production
xv
house styles xix
© Millbank Investments Ltd, 2013 Study Guide BSBITU303A v
Variable Scope Pages
observing copyright legislation xv
organisation name, time, date, document title, filename etc. in header/footer
xviii
templates xix
Design may include: balance xxi
diversity n/a
relative positioning of graphics and headings xxi–xxii
simplicity xxi
text flow xxi
typography xxii
Structure and layout may include:
boxes 60, 99, 116
colour Throughout workbook
columns 95–98
drawing 58–63
graphics 65
headings Throughout workbook
letter and memo conventions Throughout workbook
page layout Throughout workbook
photographs 31
typeface Throughout workbook
white space 26
Automatic functions may include:
auto correct 7
auto date Throughout workbook
auto format 55
auto text 129–133
default settings Throughout workbook
headers and footers 82–92
page numbering 86
styles 44–51
table headings 120
Consistency of design and layout may include:
annotated references 47
borders 37–42
bullet/number lists 18–21
captions 122
consistency with other business documents xix
footnotes/endnotes 122
indentations 18, 21, 39, 47
page numbers 86
spacings 8–9, 18, 21
typeface styles and point size Throughout workbook
Data may include: clip art 65
data from other software applications 32
digital photographs 31
files 29–32, 78, 102–104
graphics 58–63
vi Study Guide BSBITU303A © Millbank Investments Ltd, 2013
Variable Scope Pages
quotes n/a
references 47
scanned photographs and logos n/a
tables, graphs and charts 32
Advanced software functions may include:
alternate headers and footers 91
drawing tools 58–63
graphics tools n/a
importing data/objects/pictures 29–32
mail merge 149–166
newspaper columns 95–98
sections 73
sort 117, 123–125
styles 44–51
tables 10–16, 108–120, 126–127, 145
templates 135–145
Printing may include: print merge 164
print to file n/a
with comments n/a
with drawing objects 57
with field codes n/a
with hidden text 57
Naming and storage of documents may include:
authorised access xii
file names according to organisational procedure e.g. numbers rather than names
vi
file names which are easily identifiable in relation to the content
vi
file/directory names which identify the operator, author, section, date etc.
vi
filing locations vi–viii
organisational policy for backing up files, storage in folders/sub-folders
xi
organisational policy for filing hard copies of documents
xiv
security/password protection xii
storage on hard/floppy disk drives, CD-ROM, tape backup
vi–viii, xi
Designated time lines may include:
organisational time line e.g. deadline requirements
x time line agreed with internal/external client
time line agreed with supervisor/person requiring document/s
© Millbank Investments Ltd, 2013 Study Guide BSBITU303A vii
Evidence Guide
The Evidence Guide identifies the critical aspects, knowledge and skills to be demonstrated to confirm competency for this unit. This is an integral part of the assessment of competency and should be read in conjunction with the Range Statement.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
applying document design principles
knowledge of organisation's style guide
production of a minimum of three text documents using advanced
software functions.
Context of and specific resources for assessment
Assessment must ensure:
access to an actual workplace or simulated environment
access to office equipment and resources
access to examples of text documents and style guides.
Method of assessment A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
demonstration of techniques
direct questioning combined with review of portfolios of evidence
and third party workplace reports of on-the-job performance by
the candidate
oral or written questioning to assess knowledge of word
processing software functions
review of text documents.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
BSBWRT301AWrite simple documents
general administration units
other IT use units.
viii Study Guide BSBITU303A © Millbank Investments Ltd, 2013
Employability Skills Mapping Employability Skills for BSB30110: Certificate III in Business
Employability Skill
Industry/enterprise requirements for this qualification include
How this Employability Skill is covered
Communication communicating verbally with
others in negotiation, training
and questioning
writing a range of simple
documentation and
communications
Throughout this book, a wide range of document types are created including letters, fax forms, fliers and booklets; each communicating different information.
Teamwork completing individual tasks to
support team goals
conveying workplace
procedures and work
instructions to team members
In Practice Assessment 5 (page 167) the learner is require to create a memo describing how to create organisational styles.
Problem solving resolving issues and conflicts
with team members
using manuals and other
documentation to overcome
problems with information
technology or other office
equipment
Page xv describes using manuals and solving operational problems.
Initiative and enterprise
demonstrating individual
responsibility for completing
tasks
suggesting improvements to
support the development of
improved work practices and
team effectiveness
All tasks in this book are completed by the individual, demonstrating the ability to create a quality document single-handedly.
Planning and organising
contributing to planning
processes with team members
to meet expected outcomes
gathering, organising and
applying workplace information
for the organisation's work
processes and information
systems
In several exercises the learner is expected to apply and in some cases create ‘house styles’ or templates specific to the organisation.
Self management identifying development needs
and seeking training to fill
needs
monitoring and recording the
performance of own work area
On page xxvii the learner is introduced to the concept of evaluating their document using an evaluation form.
This form is used to evaluate a document in Practice Assessment 6 on page 169.
© Millbank Investments Ltd, 2013 Study Guide BSBITU303A ix
Employability Skill
Industry/enterprise requirements for this qualification include
How this Employability Skill is covered
Learning developing a comprehensive
knowledge and understanding
of products and services
identifying priorities and
pursuing personal work goals
in accordance with
organisational objectives
By working through this book the learner will develop comprehensive knowledge on how to write documentation in a business environment.
Page x covers organising and prioritising work. In the practice assessment 5 on page 167 and in the final assessment the learner is required to create a time management plan.
Time limits can be applied to the Practice Assessments.
Technology using information
communication technology to
communicate with team
members or clients
using word processing
packages, spreadsheets
and/or databases to produce
written correspondence and
reports
The whole book requires the learner to operate a PC running Windows 8.1 and the Microsoft Word 2013 application.
The learner emails a document directly from the word processing program, and saves a document in PDF format for portability.
38 SECTION 2 © Millbank Investments Ltd, 2013
Using the Borders and Shading Dialog Box
The Borders and Shading dialog box is used to customise borders.
Exercise 28
1 Using The Dewey Decimal System, select the Shelving Books heading and the last paragraph.
2 Click on the of the Borders button and select . The Borders and
Shading dialog box will display.
3 In the Setting: section, click on Shadow.
4 Click on the Width and select 2¼ pt.
5 To increase the space between the text and the border click on , change Top,
Bottom, Left and Right to 6 pt as shown below, then click on OK.
6 Click on OK from the Borders and Shading dialog box.
7 Select the Decimals heading and following paragraph.
8 Display the Borders and Shading dialog box.
9 From the Style: section, select a dashed line style.
10 Click on the Color: and select Dark Blue from the Standard Colors.
11 Click on the Width and select 1½ pt.
© Millbank Investments Ltd, 2013 SECTION 2 39
12 Click on OK.
13 Display the Paragraph dialog box, Line and Page Breaks tab. Apply both the Keep with next
and Keep lines together options to move the paragraph and heading to the second page.
14 Click on OK.
15 Leave the document open for the next exercise.
Note
Ctrl Q can be used to remove paragraph borders and lines but remember that this shortcut key will
remove all paragraph formats.
Applying a Border around a Centred Heading
Exercise 29
1 Using The Dewey Decimal System, select the centred heading at the top of the document and
increase the font size to 20 pt.
2 With the heading still selected, display the Borders and Shading dialog box.
3 Change the Line Style to a single wiggly line , the Color to Dark Blue and the Width
to 1½ pt.
4 Click on OK. The border will extend to the left and right margins.
You will now change the left and right indentation to bring the sides of the border closer to
the heading.
5 Right click on the heading and select Paragraph to display the Paragraph dialog box.
6 Change the Left and Right indentation to 3.5 cm, then click on OK.
7 Leave the document open for the next exercise.
Applying Shading
Shading can be applied using the Shading tab of the Borders and Shading dialog box. It can also be
applied using the Shading button from the Paragraph Group on the Home Ribbon.
Exercise 30
1 Using The Dewey Decimal System, select the heading text.
2 Click on the of the Shading button on the Home
Ribbon. A colour pallet will display.
3 Select a light blue colour.
4 Apply a thick border around the heading and section about
Further Divisions and apply a shading colour of your choice.
5 Save and close the document.
40 SECTION 2 © Millbank Investments Ltd, 2013
Exercise 31
Create the following advertisement and save with an appropriate file name. Print and close
when complete.
CROSS FIELDS
Performing Arts School
Jazz World
Acting with Shakespeare
Acting for Youth
Dancing
Summer School 2013
For further information contact Joanne on Ph 267 3839
Reverse Text
Reverse text refers to the display of white text on a dark coloured background. In word, if black
shading is added to a paragraph containing text, the text will automatically display in white.RS
Exercise 32
1 Create the advertisement shown below, applying a border around the text as shown.
Burrows BARRISTERS AND SOLICITORS Ph: (03) 9729 5903
Burrows law team is committed to effective and speedy resolution of marital and related disputes. Our group has developed expertise in the field of resolving domestic problems and has many years of experience in this field. We have also had considerable experience in court room disputes. The Burrows team has a strong commitment to Family Law. You will find our service both efficient and cost effective. For further details about how we can help you, please contact: Maria Stanich John Jacobs David Delaney
The Burrows Team - PO Box 385, Heathmont, VIC, 3135
2 Select the first two lines of the advertisement.
© Millbank Investments Ltd, 2013 SECTION 2 41
3 Click on the of the Shading button and select Black. This creates a reverse text
effect; the text will become white automatically.
4 Click in the document to deselect.
5 Select the last paragraph of the advertisement The Burrows Team - PO Box 385, Heathmont,
VIC 3135.
6 Apply the reverse text effect to that paragraph.
7 Save the document with the file name Burrows and close.
Exercise 33
1 Create the following advertisement setting it out attractively.
2 Save as Mail box rental and leave open for the next exercise.
MAIL BOX RENTAL –Border, shading, 24 pt, bold.
All boxes include: 24 hour security access to mail box 24 hour security access to high quality photocopier Telephone mail check Mail forwarding anywhere in the world Unlimited vacation hold use box bullets Rates are as follows: Personal: (small) $1.00 per week (12 months minimum) Business: (medium) $2.50 per week (12 months minimum) Corporate: (large) $3.50 per week (12 months minimum)
Temporary Rental $20 temporary rental fee + weekly fee (above)
ALL BOX RENTAL IS PAYABLE IN ADVANCE
Mail box holders have 24 hour access to their mail box. Our mail box area is protected by security.
Our office is open from 9am to 6pm Mon-Sat.
MAIL BOXES ETC 77 Magill Road
STEPNEY SA 5069 Phone: (08) 8358 8466 Fax: (08) 8358 8421
MAIL BOXES ETC 77 Magill Road
STEPNEY SA 5069 Phone: (08) 8358 8466 Fax: (08) 8358 8421
Shadow box
© Millbank Investments Ltd, 2013 SECTION 3 83
Exercise 72
1 Open the file called Pacific Travel.
2 With the Insert Ribbon displayed, click on the Header button from within the Header & Footer group. The Built-In list will display.
3 Select Blank from the Built-In list. The following field will display: .
4 With Type text selected, type: Pacific Travel
5 Click on the Footer button on the Header & Footer Tools Design Ribbon.
6 Select Grid from the list. This will insert the page number and number of pages.
7 Print preview your document to check the headers and footers. Close print preview.
8 Save and close the document.
Exercise 73
1 Open the file called Contiki Time Out. Editing instructions and provided on pages 84–85.
2 Display the Styles Pane and click on . Select All styles from the Select styles to show: drop-down list and click on OK.
3 Apply the following styles:
Heading 1: Centre, bold, all caps, Arial 24 pt
Heading 2: Arial, 13 pt, bold, all caps, 6 pt before and after
Heading 3: Arial, 11 pt bold, italic, 6 pt before and after
Normal Style: Arial 11 pt
4 Display the Page Setup dialog box, Layout tab.
5 Change the Header and Footer margins (From edge) to 1 cm and click on OK.
6 Insert a header as detailed below.
a Click on and select Blank (Three Columns).
b Select the first field and press Alt Shift D to insert the date.
c Click on the middle field and press Delete to remove it.
d Click on the right field and type: European Tours
84 SECTION 3 © Millbank Investments Ltd, 2013
7 Select the header and format to Arial 10 pt, italic using the mini toolbar.
8 Make all corrections provided below and over the page. Proofread the document and make corrections as required.
9 Save the document and leave it open for the next exercise. THE ULTIMATE EXPERIENCE
CONTIKI TIME OUT
Experience the freedom that is Contiki with our carefully selected Time Out holidays
designed to compliment the lifestaye of young people. Let Contiki broaden your horizons
to a whole new area of European adventure and indulge yourself in a host of fresh
pleasures and awakening activities.
Our unrivalled range of quality holiday properties chosen for their unique character and
setting allows you to uncover some of Europe's best kept secrets - fantastic hotels, trend-
setting resorts, luxury cruise liners, comfortable trains - we're talking true style!
Accompanied by your own in-touch, fully professional Tour Manager, you'll discover
dramatic cities rich in history and architectural splendor, alongside the inexhaustible
contrasts of Europe's landscape - and all this at a price you can afford!
But the thrills don't stop there: with our unbeatable barage of included trips and bonuses
you'll have a great time.
Welcome to your kind of holiday - the comfort of up-market, out-of-the ordinary
accommodation, the company of others aged 18-35 with similar ideas of fun, the buzz of
Europe, its romance and historical intrigue.
DISCOUNT OFFERS:
Offer One - Save 10%
Book and pay in full for your Contiki 'European Panorama' or 'European Explorer' tour by
30 November and get 10% off the land content cost.
Friendly Four - Save 5%
Our 'Friendly Four' discount means a 5% saving per person when 4 or more people book
at the same time.
Offer Two - Save 5%
After 30 November, book and pay in full at least 6 months before your Europe tour
departs and get 5% off the land content cost.
NB: Savings only apply to tours at least 10 days long.
2nd Tour Discount - save $50
Book 2 Contiki holidays (each at least 10 days long) at the same time and get $50 off the
cost of the second holiday.
THE FACTS
The Meal Deal
Heading 2bold
bold
boldcaps
bold
Heading 2 Heading 3
Heading 2
n.p.
Heading 1
© Millbank Investments Ltd, 2013 SECTION 3 85
Start off your day with an authentic European brekkie: coffee/tea, juice, rolls/croissants,
butter and jam to set you up up for the adverture ahead. We all have our own ideas on
the right midday meal, so at lunchtime we give you the freedom to cater for yourself.
Dinner's a different matter. Enjoy a buffet dinner or three-course meal with us at a choice
of venues - hotel or local restaurant nearby. Some evenings you can join in one of our
optional open-invtations to try out the local specialities.
How about a meal in Paris' picturesque Latin Quarter, followed by a champagn cabaret?
You may wish to go out-and-about on the town with your mates. These won't be included
in your tour cost, but they're guaranteed good times.
Where to be seen
The lure of Europe - with its sensational celebrated capitals of the world. That's why
Contiki take the time and trouble to ensure the places you stay meet our highest
standards. Exceptional Resorts specially selected for their authenticity, character and
charm, play an intergral part in your European Time Out experience of a lifetime.
All Aboard
Coaches and trains - and not forgetting boats! However you travel, you'll do it in style
with Contiki. You can rely on Time Out safety, comfort and reliability with Contiki's
specially selected fleet of up-to-the minute luxury coaches comprising air-conditioning,
panoramic windows and a mega stereo system.
Luxury tours from $126 per day.
CAMPING TOURS
Accommodation
We carry the latest in 2-persons put-me-up tents. Custom-built for your comfort, you'll
enjoy the fun of camping. Most campsites also boat a few of those lettle extras:
restaurants, swimming pools, washing machines - even squash courts.
Meals
Meals are specially supervised by our Super Cook whilst you and your tem prepare
culinary delights for all. Your Food Fund covers breakfast and dinner.
Lending a Hand
You'll soon become a true team member - taking turns at food shopping, meal
preparation and cleaning up afterwards - all part of the fun. That's the spirit of Contiki
Camping - getting to know one another.
Camping tours cost from only $75 per day.
Pay Early - save 5%
Flight 'N' Holiday Offers - Save $$$$
Travel Insurance
Travel Insurance is compulsory
Speak to your travel agent when boking
Heading 2 Heading 3
Heading 3
(Delete blank line) Heading 3
Heading 3
Heading 3
at right margin with leader dots
Centre, bold, 14 pt Centre, bold, 14 pt
12 pt, boldcaps
n.p.
s/
a/
86 SECTION 3 © Millbank Investments Ltd, 2013
Page Numbers
Some built-in footers contain page numbers; they can also be added manually.
If you do not currently have a header or footer, click on the Page Number button in the
Header & Footer group. The following position options will display.
Select the position for your page number (e.g. top of page). Select the style of page number required.
A header or footer will automatically be created and the page number positioned in it.
If your document already contains headers and footers you need to be careful; adding a page
number if not done correctly, can delete your current header or footer. Open the current header or
footer and click where you want the page number to be positioned. Click on the Page Number
button and select Current Position. Then select the style required. This will insert the page
number without disrupting the rest of the document.
Exercise 74
1 With the Contiki Time Out document still open, click on in the Header & Footer
group of the Insert Ribbon.
2 Select Bottom of Page and then select Plain Number 2.
3 Preview the document to view the page numbers then save and close the document.
Title Page Section
It is possible to insert a title page at the beginning of a document which can contain a different header
and footer.
Exercise 75
1 Open the file called Paris in the late 19th Century.
2 At the top of the document insert a Next Page Section Break for a title page.
3 Move the cursor onto the title page. Insert text as shown below, format attractively and centre
vertically on the page (ensure This Section is selected).
Monet
Van Gogh Renoir
Gauguin Toulouse-Lautrec Together At Last!
PARIS In the Late 19th Century
A Musee d’Orsay and National Gallery Exhibition South Bank, South Brisbane
March - 22 May 2013
© Millbank Investments Ltd, 2013 SECTION 3 87
4 Add a page border with a shadow to the title page. Ensure Apply to: displays This section.
5 Save the document and leave it open for the next exercise. Insert Headers and Footers
Exercise 76
1 Using Paris in the late 19th Century position the cursor on the second page.
2 Click on the Header button and select Edit Header. A blank header will open.
3 Click on the Link to Previous button to prevent the header from being displayed on the title page (i.e. Section 1).
4 At the left margin type: Paris in the Late 19th Century
5 Press Tab twice, adjust the Right tab on the ruler so it is as the end of the unshaded ruler section. At the right margin type: Queensland Art Gallery
6 Apply Calibri 10 pt, bold and italic to the header text.
7 Insert a footer with page numbering as follows:
a With the cursor on the second page, click on and select Edit Footer.
b Click on the Link to Previous button to prevent the footer from being displayed on the title page (i.e. Section 1).
c Click on and select Current Position, Plain Number.
d Format the footer to Calibri 10 pt.
8 To start the first page of the actual document (rather than the title page) as Page 1, click on the Page Number button and select Format Page Numbers. In the Start at: box type: 1
9 Click on OK.
10 Save the document and leave it open for the next exercise.
Exercise 77
1 Make the amendments to Paris in the late 19th Century shown on the following page, applying the following heading styles:
Heading 1: Calibri 16 pt, bold, 18 pt space after, 0 before
Heading 2: Calibri 14 pt, bold, 9 pt space after, 0 before
Heading 3: Calibri 12 pt, bold, italic, 6 pt space after, 0 before
2 Ensure the document is out and displayed attractively and that page breaks are in a suitable location.
3 When complete, save and close the document.
88 SECTION 3 © Millbank Investments Ltd, 2013
Paris in the Late 19th Century (heading 1)
Never before have artists of this calibre been brought together in Australia for such a magnificent
exhibition. Experience an era of intense innovation, where anything and everything was possible,
and artists experimented in revolutionary ways. The capital of the modern world, Paris was a city of
grand boulevards, cafes, circuses, dances and dives, where the aristocracy rubbed shoulders with
the rest of society. Social, political and technological change raced ahead to herald the dawn of the
20th century.
‘Paris in the Late 19th Century’ includes paintings, sculpture, prints, posters, drawings, photographs
and decorative arts objects from the vast collections of the Musee d’Orsay as well as highlights form
Australia’s state and national collections, and works from the Museum of Fine Arts, Gifu, Japan and
the Metropolitan Museum of Art, New York.
‘Paris in the Late 19th Century’ is a unique exhibition that recaptures the vibrancy, creativity and
excitement of Paris in the 1890’s. Organised by the National Gallery of Australia in association with
the Musee d’Orsay, Paris, the exhibition brings together more than 200 works by artists working in
and around Paris. Some of the greatest artists of the era are included in the exhibition, such as Paul
Gauguin, Claude Monet, Pierre-Auguste Renoir, Paul Cezanne, Vincent Van Gogh and Henri de
Toulouse-Lautrec.
As the Queensland Art Gallery is the final venue for ‘Paris in the Late 19th Century’, this is an
opportunity not to be missed!
Exhibition Admission (heading 2) 10.00 am – 4.00 pm Monday to Sunday (exhibition closes 4.45 pm)
Closed Good Friday 10 April.
Open from 12.00 noon on Anzac Day Saturday 25 April.
Wednesday Evening Viewing (heading 3) Wednesday evenings: admission until 7.00 pm
(exhibition closes 7.45 pm)
Information (heading 3) For further information telephone (07) 3840 7303 / 7350
Admission Prices (heading 3) Tickets can be purchased at the exhibition ticket counter in the Queensland Art Gallery.
Special packages containing gift vouchers redeemable for tickets and an exhibition catalogue
are available from the Gallery Shop.
For details telephone (07) 3840 7290.
Adults $12.00
Concession $7.00 (Government Benefit Card holders and full-time students)
Children $5.00 (5-16 years)
Families $25.00 (Two adults and two children or one adult and three children)
Guided Tour Group Bookings (heading 3) Guided tours for groups (minimum 15 people) must be booked at least 15 days in advance. To
secure a guide, telephone (07) 3840 7255.
n.p.
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© Millbank Investments Ltd, 2013 SECTION 3 89
Exhibition Tours (heading 3) General public tours of the exhibition will leave from inside the exhibition entrance at the following
times:
Monday-Friday 11.00 am and 1.00 pm
Saturday-Sunday 11.00 am and 2.00 pm
Please purchase your ticket and enter the exhibition before joining the tour.
Teachers’ Night (heading 3) The Gallery invites teachers to a special viewing on Wednesday 18 March at 4.00 pm. Bookings are
essential on (07) 3840 7255.
School Bookings (heading 3) Guided tours for school groups, on weekdays between 10.00 am and 2.00 pm, must be booked at
least 15 days in advance.
Free admission is provided for one teacher for every 15-20 students.
Bookings (07) 3840 7255.
Corporate Viewings (heading 3) Companies who wish to hold a private exhibition viewing incorporating a cocktail party for clients
should contact June baker on (07) 3840 7313.
Public Lectures (heading 2) Bookings are essential on (07) 3840 7255.
Saturday 14 March 2.00 pm Lecture Theatre
‘Paris: A view from the Eiffel Tower’ by Jane Kinsman, Exhibition Curator, National Gallery of Australia
Saturday 4 April 2.00 pm Lecture Theatre
‘Literary publishing in the nineteenth century’ by Dr Phillipe Lane, Chief Representative of Alliance
Francaise in Australia.
Paris: City of Pleasure (heading 3) The ‘Paris: City of Pleasure’ lecture day will be held on 21 April and will feature guest speakers
including Michael Adcock, a historian form the University of Melbourne and Ted Gott, Co-curator of
‘Paris in the Late 19th Century’. Speakers will present illustrated lectures focusing on aspects of
Parisian art, life and culture in the closing years of the 19th century, and will interest students,
educators and art-lovers. Lectures will be presented from 11.00 am to 3.00 pm at the Queensland
Cultural Centre Auditorium at a cost of $15.00 for adults and $5.00 concessions. Bookings are
essential on (07) 3840 7255.
Paris by Moonlight: A Night of Film at the Queensland Art Gallery (heading 3) Enjoy the atmosphere of free outdoor French films every Wednesday night in the Gallery’s Sculpture
Courtyard at 6.00 pm. Dinner boxes will be available from the café and seating is on the grass, so
bring your rug and cushion!
The ‘Paris in the Late 19th Century’ program of public lectures, Paris by Moonlight series, and study
day is co-sponsored by the Alliance Francaise de Brisbane.
Queensland Art Gallery
12 March – 22 May 2013
Tel: (07) 3840 7303
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© Millbank Investments Ltd, 2013 175
Evidence Guide
Elements and Performance Criteria
The elements and performance criteria are covered during assessment in the following ways.
Element Performance Criteria Assessment Tasks
1 Prepare to produce word processed documents
1.1 Use safe work practices to ensure ergonomic, work organisation, energy and resource conservation requirements are addressed
Part 1
1.2 Identify document purpose, audience and presentation requirements, and clarify with relevant personnel as required
Part 8
1.3 Identify organisational and task requirements for text-based business documents to ensure consistency of style and image
Part 8
2 Design word processed documents
2.1 Design document structure and layout to suit purpose, audience and information requirements of the task
Part 5, Part 8, Part 9
2.2 Design document to enhance readability and appearance, and to meet organisational and task requirements for style and layout
Part 5, Part 8, Part 9
2.3 Use style sheets and automatic functions to ensure consistency of design and layout
Part 4, Part 5, Part 8, Part 9
3 Add tables and other data
3.1 Insert a standard table into a document, changing cells to meet information requirements
Part 7, Part 10
3.2 Insert and delete columns and rows as necessary
Part 10
3.3 Insert images and other data to meet required specifications
Part 5, Part 9, Part 10
4 Produce text documents
4.1 Use advanced software functions to enable efficient production of documents
Part 5, Part 6, Part 7,
4.2 Enter or import, and edit text and other data to meet required specifications
Part 5, Part 8, Part 10
4.3 Preview, adjust and print documents in accordance with organisational and task requirements
Part 5, Part 7, Part 9, Part 10
4.4 Name and store text documents, in accordance with organisational requirements and exit the application without information loss/damage
Part 5, Part 6, Part 7, Part 9, Part 10
4.5 Prepare text documents within designated time lines and organisational requirements for speed and accuracy
Part 3
4.6 Use manuals, user documentation and online help to overcome problems with document design and production
Part 2, Part 10
176 © Millbank Investments Ltd, 2013
Required Skills and Knowledge
The skills and knowledge are covered during assessment in the following ways.
Required Skills How will Evidence be Gathered?
communication skills to clarify document
requirements
Can be assessed through communication between candidate and assessor.
editing and proofreading skills to check own
work for accuracy against original
Part 7, Part 10
keyboarding skills to enter text and numerical
data
Part 6, Part 7, Part 9, Part 10
literacy skills to read and understand the
organisation's procedures, and to use models
to produce a range of documents
Part 5, Part 6, Part 8, Part 9, Part 10
problem-solving skills to use processes flexibly
and interchangeably
Demonstrated through the completion of the assessment tasks
Required Knowledge How will Evidence be Gathered?
formatting styles and their impact on formatting, readability and appearance of documents
Part 5, Part 6, Part 8, Part 9, Part 10
organisational requirements for ergonomics,
work periods and breaks, and conservation
techniques
Part 1
organisational style guide Part 5, Part 6, Part 8
purposes, uses and functions of word
processing software
Demonstrated through the completion of the assessment tasks
© Millbank Investments Ltd, 2013 177
Employability Skills BSB10112 Certificate I in Business
Employability skills for BSB10112 Certificate I in Business are assessed in the following assessment
tasks.
Employability Skill
Industry/Enterprise Requirements for this Qualification Include:
Task
Communication communicating verbally with others in
negotiation, training and questioning
writing a range of simple documentation and
communications
Part 5, Part 6, Part 7, Part 9, Part 10
Teamwork completing individual tasks to support team
goals
conveying workplace procedures and work
instructions to team members
n/a
Problem-solving resolving issues and conflicts with team
members
using manuals and other documentation to
overcome problems with information
technology or other office equipment
Part 2
Initiative and enterprise
demonstrating individual responsibility for
completing tasks
suggesting improvements to support the
development of improved work practices and
team effectiveness
All assessment tasks are completed individually
Planning and organising
contributing to planning processes with team
members to meet expected outcomes
gathering, organising and applying workplace
information for the organisation's work
processes and information systems
n/a
Self-management identifying development needs and seeking
training to fill needs
monitoring and recording the performance of
own work area
n/a
Learning developing a comprehensive knowledge and
understanding of products and services
identifying priorities and pursuing personal
work goals in accordance with organisational
objectives
n/a
Technology using information communication technology
to communicate with team members or
clients
using word processing packages,
spreadsheets and/or databases to produce
written correspondence and reports
Technology is used throughout assessment
© Millbank Investments Ltd, 2013 199
BSB Business Services Training Package
Supplement
This workbook can be used by learners completing a qualification in the BSB Business Services Training Package.
200 © Millbank Investments Ltd, 2013
BSBITU303 Design and produce text documents Application This unit describes the skills and knowledge required to design and develop text-based documents using advanced features of word processing software.
It applies to individuals who possess fundamental skills in computer operations and keyboarding, and basic skills in operation of word processing software. They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own word processed documents.
No licensing, legislative or certification requirements apply to this unit at the time of publication. Elements and Performance Criteria
Element Elements describe the essential outcomes.
Performance Criteria Performance criteria describe the performance needed to demonstrate achievement of the element.
Workbook page reference
Assessment tasks
1. Prepare to produce word processed documents
1.1 Use safe work practices to ensure ergonomic, work organisation, energy and resource conservation requirements are met
Software Publications WHS
Part 1
1.2 Identify document purpose, audience and presentation requirements, and clarify with relevant personnel as required
xviii, xxiii–xxiv, 169–170
Part 8
1.3 Identify organisational and task requirements for text-based business documents to ensure consistency of style and image
xv, xviii–xix, xxiii–xxiv 169–170
Part 8
2. Design word processed documents
2.1 Design document structure and layout to suit purpose, audience and information requirements of the task
xix, xxi–xxvi, 169–170
Part 5, Part 8, Part 9
2.2 Design document to enhance readability and appearance, and to meet organisational and task requirements for style and layout
xviii–xxvi, 169–170
Part 5, Part 8, Part 9
2.3 Use style sheets and automatic functions to ensure consistency of design and layout
xix, 7, 8–9, 18–21, 37–51, 55, 82–92, 120–122, 129–133
Part 4, Part 5, Part 8, Part 9
3. Add tables and other data
3.1 Insert a standard table into a document, changing cells to meet information requirements
10–16, 108–120, 126–127, 145
Part 7, Part 10
3.2 Insert and delete columns and rows as necessary
109–110, 127 Part 10
3.3 Insert images and other data to meet required specifications
29–32, 47, 58–63, 65, 78, 102–104
Part 5, Part 9, Part 10
© Millbank Investments Ltd, 2013 201
Element Elements describe the essential outcomes.
Performance Criteria Performance criteria describe the performance needed to demonstrate achievement of the element.
Workbook page reference
Assessment tasks
4.Produce text documents
4.1 Use advanced software functions to enable efficient production of documents
Throughout workbook
Part 5, Part 6, Part 7,
4.2 Enter or import, and edit text and other data to meet required specifications
Throughout workbook
Part 5, Part 8, Part 10
4.3 Preview, adjust and print documents in accordance with organisational and task requirements
Throughout workbook
Part 5, Part 7, Part 9, Part 10
4.4 Name and store text documents, in accordance with organisational requirements and exit application without information loss/damage
vi–viii, xi–xiv Part 5, Part 6, Part 7, Part 9, Part 10
4.5 Prepare text documents within designated timelines and organisational requirements for speed and accuracy
x, 167 Part 3
4.6 Use manuals, user documentation and online help to overcome problems with document design and production
xv Part 2, Part 10
202 © Millbank Investments Ltd, 2013
Foundation Skills This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill Performance Criteria
Description Workbook page reference
Reading 2.2, 4.3, 4.4, 4.6 Recognises and interprets textual information from a range of sources to determine and adhere to requirements
Whole workbook
Writing 2.1-2.3, 3.3, 4.2-4.5
Develops documents using required format, accurate spelling and grammar and terminology specific to requirements
Whole workbook
Organises content to support purpose and audience of material using clear and logical language
Whole workbook
Oral Communication
1.2 Uses specific and direct language, and listening and questioning techniques to clarify requirements
xvii, xxv
Navigate the world of work
1.1-1.3, 2.1-2.3, 3.1, 3.3, 4.2-4.5
Recognises and follows explicit and implicit protocols and meets expectations associated with own role
Whole workbook and Software Publications WHS
Interact with others
1.2 Collaborates with others to achieve joint outcomes
Workbook exercises can be discussed with classmates or workmates
Get the work done
2.1-2.3, 3.1-3.3, 4.1-4.6
Uses advanced features within applications to address routine and complex work tasks
Whole workbook
© Millbank Investments Ltd, 2013 203
Assessment Requirements v1.0
Performance Evidence
Evidence of the ability to: Assessment task
adhere to organisational requirements and strategies when creating text documents including:
ergonomic requirements
energy and resource requirements
Part 1
adhere closely to task requirements and required specifications by:
following designated timelines
achieving consistency of style and image
ensuring correct editing and style requirements
adhering to designated timelines
Parts 3–10
use advanced software features Parts 4–7 and 9–10
communicate effectively with personnel Can be assessed through communication between candidate and assessor
overcome problems by referring to user documentation, manuals and online help.
Part 2
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
Assessment task
outline various formatting styles and their impact on formatting, readability and appearance of documents
Parts 5–10
explain organisational requirements for ergonomics, work periods and breaks, and conservation techniques
Part 1
describe purpose and contents of an organisational style guide Parts 3–10
identify purpose, uses and functions of word processing software.
Parts 4–10
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