Grow Your Business With Microsoft Exchange
Julia WhiteDirector, Exchange Product ManagementMicrosoft Corporation
BP09
We want you to leave this session saying…
“I’ve learned new ways to grow my Exchange-
related business”
“I understand how to drive my Exchange
business in the coming year”
Exchange Momentum
83%
12% 1%
4%
E-mail Server Market Share 2010
Exchange
Notes
Open Source
Other
*based on survey of 1000 US based LORGs (500+ PCs) and MORGs (25-499 PCs) in Feb 2010
Launched at TechEd Berlin in November 2009
Exchange 2010 SP1 Beta released in June 2010
470+ ISV applications compatible with Exchange 2010
60K+ partner individuals trained on Exchange 2010
60% of organizations on Exchange 2007 and 2003 plan to upgrade in the next year*
70% of new BPOS customers switching from competitive platforms
Over 34 Million Outlook Live mailboxes provisioned
40 Million paying users of Microsoft Online Services in 39
geos
THANK YOU!
FY11 Exchange Business Priorities
Upgrade Exchange 2003 install base to deploy Exchange 2010 and Exchange Online
Drive new share with Exchange Online
Demonstrate the value of Exchange integrated archiving and voicemail
demonstrate the value of Exchange 2010
counter ‘good enough’ objections
upgrade 2003 install base
Why Upgrade from Exchange 2003?
“It’s easy to migrate from our current Exchange 2003
environment to Exchange 2010 because you can do it
whenever you want. Our users don’t notice when we are
migrating them… even during the day.”
– Sr. Technical Project Manager of Airline Industries Firm
“It’s nice to be in a spot where customers hear on their own, then come
to us for help….the capability of Exchange 2010 is great and it
reinvigorated my services practice.”
– Microsoft Gold Partner, March 2010
Top reasons to upgrade to Exchange 2010
Forrester: 40% ROI; <6 month payback of
upgrade
Simplified high availability and disaster
recovery
Integrated archiving and compliance
capabilities
Enhanced mobile access and user
experience
Selling and Deploying ExchangeTop questions your customers will ask
My Exchange 2003 is working fine, why would I spend resources to upgrade?How does Exchange Online differ from Exchange Server 2010 running on-
premises?What would a hybrid Server+Online solution look like in my environment?
Sales best practicesHighlight storage and archivingEmphasize hybrid = choiceSell the Productivity platform
ToolsExchange Deployment Planning ServicesExchange Deployment Assistant
migrate Notes and GroupWise accounts
keep Google and competitors out
drive new share
The Future Of Productivity
The cloud on your terms
Best productivity experience across PC, phone, and
browser
On-premises
Online
Business Intelligence
Enterprise Content
ManagementCollaboration Enterprise
SearchUnified
Communications
Driving Switchers With Exchange Online
New Economics Rich User Experience
Pay for what you useLower and predictable costsShift from capex to opex
“By 2012, 80% of Fortune 1000 enterprises will be
using some cloud computing services, 20% of
businesses will own no IT assets.”
“The bottom line: Early adopters are finding serious benefits, meaning that cloud computing is real and warrants your scrutiny as a new set of platforms for business applications.”
Lower Switching Costs
Limited IT retrainingNo hardware changesCo-existence at migration
Latest user experienceFull features availableEasily enable new features
Joe HonanJanalent
COO and VP Solutions
partner
WhyMicrosoft.com
Why Microsoft : Exchange v. Gmail
video
Microsoft Live@edu Offering
E-mail and collaboration solution at no license cost for educationPartner Opportunity
Create an affordable value-add service offer for easy deployment
Advanced deployment services (including migration & identity
management)
Academic application integration with Live@edu (LMS, SIS,
SharePoint)
Create Add-on solutions to extend and augment Live@edu (EWS &
PowerShell)
Live@edu Partner resources available at www.mseducommunity.com
deliver more than just messaging
evangelize full Exchange capabilities
demonstrate value of archiving
and voicemail
Archiving and Voicemail
Archiving Voicemail
“Exchange 2010 Unified Messaging fundamentally enable[d] us to remove our disparate legacy systems, specifically our Cisco Unity voicemail solution, and allow[ed] us to consolidate voicemail solutions and messaging management into a single end-user portal.”
– Lee Bingham, Head of IT
• Help customers eliminate PST files
• Simplify email retention for compliance
• Drastically lower the cost for email e-Discovery
“PST files are quite a nightmare for IT to
manage. We look forward to Exchange 2010
negating the need for supporting PSTs. It’s
going to take a lot of headaches away for
us.”
- Ronald Loewenthal, Customer Service Manager
• Replace legacy systems with Exchange Unified Messaging
• Deliver benefits for users, IT admins and the organization
Coming in Exchange 2010 Service Pack 1
• Personal Archive Enhancements• Retention Policy Management Enhancements• Multi-Mailbox Search Enhancements• New Information Protection and Control
Capabilities
• Improved Outlook Web App UI• Improved OWA Performance• Better Mobile Experience
• New Exchange Control Panel Management UI• Improved High Availability and Disaster
Recovery
download the beta
at microsoft.com/exchange
Flexible and
Reliable
Anywhere Access
Protection and
Compliance
Protection and
Security
Compliance and Archiving
Mobility Solutions
Platform Upgrades
Notes & GroupWise migrations to Exchange Online
Wide Range of Service Offerings
Voicemail Migrations
Exchange enables a portfolio of service offering opportunities
Exchange Sales and Marketing PrioritiesTargeted Sales Guidance
• The cloud on your terms
• Exchange 2003 upgrade – lower TCO, increase
productivity
• Continued focus on Notes (+ GroupWise)
• Replace aging voice mail systems
• New archiving and compliance opportunities
FY11 Marketing Campaigns
• Business Productivity Infrastructure Optimization
(BPIO)
• Exchange Upgrade campaign
• Exchange Deployment Program Services (EDPS)
• Notes and GroupWise compete campaign
• Enterprise and SMB advertising campaigns
Partner CTAs and Resources
Upgrade E2003 install base
UC Business Value AssessmentExchange Deployment Planning Services
Drive New Share
WhyMicrosoft.comQuickStartOnlineServices.com to become and Online Partner
Land the voicemail and archiving opportunity with 2010
Download SP1 betaUCLearningPaths.com for technical and sales training
Attain the new UC competency
Q&A
What to attend at WPCTrack
Session Code
Session NameSession
TypeDay Time Room
Business Productivity
BP16i Win more business by helping customers “Do the Math” with ECAL Suite Interactive Tue, 7/1311:00-
12:00pmWCC-201
Business Productivity
BP17i Using Microsoft’s Customer Immersion Experience (CIE) to Close More Enterprise Business
Interactive Tue, 7/1311:00-
12:00pmWCC-204C
Business Productivity
BP12iR Microsoft Communications Server "14": Replace, Enhance, Add to Legacy Communications
Interactive Wed, 7/14 4:00-5:00pm WCC-209A
Cloud Services
CLD16i The Rise of Cloud Collaboration Interactive Mon, 7/12 3:30-4:30pm WCC-206
Systems Integrator
SI03 Selling the Value of Unified Communications: Its More than Meets the Eye. Breakout Tue, 7/13 3:30-4:30pm WCC-150B
Systems Integrator
SI11 Expanding your opportunities with Microsoft Business Productivity Solutions Breakout Tue, 7/13 5:00-6:00pm WCC-150B
SMB SMB05 Igniting the “S” In SMB: Cloud Offerings for the Innovative Small Business Breakout Wed, 7/14 2:30-3:30pm WCC-144AB
EPG EI05 How to Profit from Selling Business Productivity to Enterprise Customers Breakout Wed, 7/14 4:00-5:00pm WCC-207A
US US25 Grow Your Business with Unified Communications on Premise and in the Cloud (BPOS)
Breakout Thu, 7/15 1:30-2:30pm WCC-207B
Public Sector US26 Health Track: Improving Organizational Efficiency Breakout Thu, 7/15 2:15-3:15pm WCC-152A
Expo Hall: Business Productivity booth #155 and Microsoft Online Services booth # 277 MPN booth for info on the new UC Competency
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to
be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
Appendix
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