Cyber Security and Innovation
Protecting Business IoT, Cloud and Mobile Systems
Jonathan Jackson
Head of Technical Solutions and Cyber, APJ
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Key Challenges in Financial Services Industry
The adoption of emerging digital technologies can have unintended and discomforting
consequences, leading to severe business implications, such as negative impacts on the
financial services providers' reputations.
Financial services consumers have an ambivalent attitude toward digital technologies and the
information extracted from these technologies that can't be ignored by business and IT leaders.
Financial services business and IT leaders have identified security and privacy concerns as
one of the major challenges of their digital business efforts, but they consider these issues less
relevant than budget and cost constraints. Many are being forced to change with GDPR and
MiFID2 coming in Early 2018
CyberCrime is rampant. Financial services are under constant attack. There is no silver bullet
*Gartner, 2015
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In 2016 By 2020
6.4 billion connected things
3.9 billion smartphones
20.8 billion connected things
6.1 billion smartphones
Exploding Connections . . .
On average, 10 million new
“things” added every day
Source: Ericsson Mobility Report, November 2016
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Digital Transformation leads to Transforming Threat
Users and Endpoints are the weakest link
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of employees
access sensitive
company
information via
mobile 88%
of businesses say
mobile security
causes frustration
with employees82%of ANZ businesses
are worried about
the overall security
of enterprise
mobility 86%
Mobile devices
are perceived as
IT’s weakest link
in security
Security vs. Productivity
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Nearly ½ of mobilized
companies have
achieved business
benefit gains of 20%+
73%Have reduced IT
operations staff time
150%Average ROI for
business mobility
solutions
Mobility is Transforming Banking
Cyberwarfare is the ATTACK VECTOR of the future
It’s cheaper and less risky than physical warfare and has NO GEOGRAPHICAL BORDERS
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Where Does Stolen Data End Up?
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Data Leakage/Theft
40 million credit card numbers stolen
70 million addresses, phone num. & other pieces of personal info
90 lawsuits $200 million = Net cost
Carding
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Monetizing Data Theft
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Case studies + Video
Using BlackBerry Software
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BlackBerry Secure
UEM
Apps
Endpoint Security
Information Sharing
Embedded Software
Android Software
BlackBerry Secure: secure productivity for future banking
BlackBerry unified
endpoint security
management, analytics,
communications, and
monitoring
Cloud, On-Premises, Hybrid
BlackBerry Secure Network
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Case Study: Financial Services
• QIC executives implemented BlackBerry’s Workspaces solution to secure sensitive and confidential documents for Workspaces superusers during high profile client investment ”deal room” negotiations
• QIC securely distribute, collaborate, edit and track privileged information shared with internal and external stakeholders
• Data leakage is prevented during W10 transformation after removal of USB access
• Secure external sharing functionality options for 3rd party collaboration aligned to MSFT O365 transformation strategy
• Business continuity via flexible secure access to highly sensitive files for internal and external users across all platforms of devices
“We are on a cloud Office 365 journey and to help us with
that we have utilized BlackBerry Workspaces as a tool to
enable us to connect and collaborate with our 3rd Parties. It
has certainly been an effective tool in helping us manage our
IT risks as we enter into the public cloud space.
Grant Slender,
IT Risk and Security Manager
Company-Wide secure document access, sharing and collaboration
designed to complement a Microsoft cloud platform
strategy
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Case Study: Macquarie University
• Macquarie University takes the safety of students and staff very seriously, particularly considering that security is one of the top three reasons students come to Australian universities.
• 40,000 Students and 3000 staff on a campuswith dozens of buildings across 126 hectares
• Ability to alert people on campus; but also the capability to alert buildings in the near vicinity at Macquarie Park
• AtHoc used to manage all types of crisis management, from cyber security to evacuations and student safety.
“As a world-class institution, we require world-class technology to ensure
Macquarie University is ‘crisis-ready’. Knowing that the AtHoc solution we
have in place is used by US and Australian Defence Forces gives us
peace of mind, but better still, we found the ease of deployment, ongoing
management, scalability and multi-platform reach enables the university to
keep our staff and students safe – 24/7.”
John Durbridge,
Director, Campus Security
Secure Multi Channel Crisis Communication
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Extending the Enterprise – which lane are you?
Device Management
MDM
• Market was BlackBerry only
• Secure Email
Device Management
(Circa 2012)
SMARTPHONE
EMM
Mobility Management
(2013 – 2014)
• Evolution of cross platform
• Focus on BYOD
TABLETSMARTPHONE
EMM
Applications
Enterprise Management
(2015 – 2016)
• Tablets=>Laptops=>Wearables
• Enterprise Applications
Professional Services
COMPUTER WEARABLES
UEM
Professional Services
Applications
Embedded & EoT
• Enterprise of Things
• Seamless Workflow
Extending the Enterprise
(2017+)
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Online Banking
Unified account information across
databases achieved through:
• Syncing of information across
division to offer a unified user
experience.
• Fast account opening which
causes increase of revenue.
• Instantly updated workflow
between databases.
BlackBerry Financial Services Reference ArchitectureWealth Management
• Clients personal information (PII) is fully protected Achieving
compliance agreement & positive corporate image.
C-Suite Travel - Mobile Productivity
Increased productivity and decreased
security risk.
• Highest level of security & privacy in
voice communication.
• Protected mobile networks used to share
confidential information.
Branch Client Interaction
Automatic process to schedule customer meeting
• Time-efficient processes to schedule and document
customer meetings
• Efficient collaboration between branches.
Secure Document Storage & Distribution
Lowered administrative costs, minimized security risks through.
• Unique document-centric security offering that provides the
access, collaboration and control of financial documents
necessary for financial services to drive productivity through
expediting transactions
Financial Brokerage
Cost reductions and increased security through
• Secure access, sharing and editing of
confidential documents
• Shorter processes, using instant
communication and remote collaboration,
using secure instant messaging, video
calling
Commercial Customer
Increased security and decrease in costs due to
• Cross platform unified comprehensive
management and security controls
• Ability to securely access, edit and share
confidential data and documents using
remote connectivity to firm servers and
accessing firm specific applications from
anywhere anytime
Mobilizing the Enterprise
Comprehensive, flexible and highly
scalable enterprise mobility:
• Secure multi-OS management of
devices, emails, contacts,
applications and other corporate
assets that are securely managed
and accessed through a separate
secure workspace
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Mobile Financial User Group (Australia and New Zealand)
MFUG
Working to provide a holistic overview of Financials Services mobility challenges
and solutions
Collaboration forum to share best practices and insights in Fin Services. Hear from
your peers and vendors
Include case studies or real-life customer/partner insights
Provide updates and tactics to prepare for regulatory changes
Targeting CISO’s, CRO’s and CDO’s and their teams
GDPR and MiFID2 Readiness forums
Launched in the UK recently and coming to Sydney and Melbourne in Q3 2017
GDPR applies to all companies worldwide that process personal data of EU citizens.
Data that has been stored within the EU and is transferred outside the EU boundary
will still be affected by the GDPR guidelines.
How do these impact Financial Services and what should you do to prepare?
What will be the cost of becoming compliant?
What will be the main challenges?
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BlackBerry Software
Securing Mobility end-to-end
Form Factors Ownership Models Containers/FrameworksOperating Systems Applications Content
Managed
Apps
BYOD(Bring Your Own Device)
COPE(Corporate Owned,
Personally Enabled)
COBO(Corporate Owned,
Business Only) Line of Business
Android for Work
Windows Store
for Business
Data Repositories
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Questions?
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