Ashley Howard

B-COMWITH 9 YEARS & 10 MONTHS OF EXPERIENCE IN VARIOUS

FIELDS

Ashley Howardashley12345_99@yahoo.com

House No.155,1st Floor,

4th Main, 2nd Cross,NS Palya,

BTM 2nd Stage.Bangalore-560076

Contact No-8892 58 84 85

OBJECTIVES

To work with an organisation that offers a challenging, stimulating and learning environment along with the scope of individual development and career growth, giving out the best in the area of Human Resource and systems, and to grow and to become the

BEST in the field.

BRIEF OVERVIEW

Strong knowledge in the field of Customer Service and Human Resource Management.

Personal Details

A hard working, dedicated and sincere male possessing good Leadership skills, Soft spoken yet firm in values and ethics. Born on the 10th of December 1981 in a

Christian(S.D.A.) family, Jhansi(U.P.) India.

Hobbies

Listening to Good Music, Playing Guitar, Swimming and Travelling.

Ashley HowardPROFESSIONAL EXPERIENCE

June 2013 - June 2015 {2 years}Mphasis Limited

Customer Relations/Customer Care ExecutiveRoles & Responsibility :Dealing with the customers in CapitalOne Inbound Process.

January 2010 - February 2013 {3 years}Hillview Adventist Sr. Secondary School, Ajmer, Rajasthan.

Roles & Responsibility :Responsible for maintaining the Software used by the School.Also worked as a teacher.

Nov. 2008 – Nov. 2009 {1 year}Convergys Customer Services

Business Associate/Customer Care ExecutiveRoles & Responsibility :Dealing with the customers in the JPMC Inbound Process.

- - -Sep. 2007 - Oct. 2008 {13 months}IBM Daksh Business Process Services

Business Associate/Customer Care ExecutiveRoles & Responsibility :Dealing with the customers and making Online Car Reservations.

- - -Jan. 2007 – Sep. 2007 {9 months}Vertex Customer Services India Pvt. Ltd.

Business Associate/Customer Care ExecutiveRoles & Responsibility :Dealing with the customers in the Orange Inbound Process.

- - -March 2000 - April 2002 {2 years}Hillview Adventist Sr. Secondary School, Ajmer, Rajasthan.

Software ProgrammerRoles & Responsibility :Responsible for maintaining the Software used by the School.

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EDUCATIONAL QUALIFICATION

B-Com GraduatePONDICHERRY UNIVERSITYCompleted Higher Secondary Education C.B.S.E. BoardCompleted Secondary Education C.B.S.E. BoardCertified Human Resource Management Professional(C.H.R.M.P.)

Additional Qualification1 Year Diploma in Computer ScienceSoftware Programming in JAVASoftware Programming in C and C++

Software Programming in Oracle 8i