Intro Chapter 12/2020 Page 1 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
CRPS Reference Manual – Intro Chapter
About the Guide Welcome to the Contractor Responsibility Program System (CRPS). The CRPS is the system that allows the execution of contractor responsibility checks for the Commonwealth in accordance with Management Directive 215.9. The CRPS Reference Guide serves several purposes as you learn the system and use it on a regular basis. After you complete the web-based training course, utilize the Reference Guide as a job aid. As you use the CRPS, you can refer to the Guide to review specific material you are having difficulty with, and it should be your first reference when you encounter difficulty using the CRPS. Organization This Introduction Chapter is devoted to background information about the CRPS. The Introduction Section introduces you to the Guide, explains how to use the Guide and identifies the purpose of the Guide. The Overview Section provides much of the background information crucial to understanding CRPS as well as sources for help when you have problems or questions. The Accessing CRPS Section provides information on navigating to and accessing the CRPS, understanding navigation within the CRPS, understanding the home page, and logging out of CRPS. The At-A-Glance subsection illustrates the high-level tasks involved while also highlighting which Roles complete which tasks.
Intro Chapter 12/2020 Page 2 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
Reference Guide Purpose The Contractor Responsibility Program System Reference Guide is written documentation to accompany use of the CRPS. The CRPS Reference Guide will help you to: Understand the Contractor Responsibility Program and how the usage of the CRPS fits into the
process Access and navigate through the CRPS
Use the CRPS to execute contractor responsibility checks when needed Name and taxpayer
identification number are required The following are checked:
o Obligations with the Department of Revenue
o Obligations with the Department of Labor and Industry, Unemployment Compensation
o Obligations with the Department of Labor and Industry, State Worker’s Insurance Fund
o Approved Performance Issues
o Commonwealth Suspensions/Debarments within the past 5 years
o Federal Suspensions/Debarments via the SAMS database
Use the CRPS to execute searches of the CRP data using different search criteria and returning variations of issues
Searches by Name, TIN, SAP Number, or Name and TIN are possible.
By default, these searches include obligations.
Other data that can be included in the searches includes performance issues, suspensions/debarments (Commonwealth and federal), and historical data.
Use the CRPS to enter, manage, approve, and resolve performance issues according to role Perform basic administrative functions
Produce reports
Find help when you need it by selecting FAQs from the Help dropdown menu.
Intro Chapter 12/2020 Page 3 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
Overview What Is the Contractor Responsibility Program? Executive Order 1990-3, Contractor Responsibility Program, mandates the development of a contractor responsibility program. The goals of the program are:
To ensure that commonwealth agencies contract with responsible and competent contractors
To identify, evaluate, and appropriately sanction contractors that do not meet the standards of responsibility, that render deficient performance, or that engage in wrongdoing or other inappropriate activities
To develop and maintain a centralized system to collect and disseminate information concerning issues affecting contractor responsibility
Management Directive 215.9, Contractor Responsibility Program, establishes policy, responsibilities, and procedures for implementing the contractor responsibility program.
Intro Chapter 12/2020 Page 4 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
What Is the Contractor Responsibility Program System? CRPS is a centralized, platform independent system for executing contractor responsibility checks
Receives data from the Department of Revenue, the Department of Labor and Industry Unemployment Compensation weekly, and the Department of Labor and Industry State Worker’s Insurance Fund daily
Connects to the DGS Suspension/Debarment database Connects to the System for Award Management (SAM) database
for federal suspensions/debarments Stores performance issues
CRPS is a specialized system that incorporates the business rules dictated by the Management Directive.
If obligations are found, the CRP Check cannot be certified Commonwealth suspensions/debarments for the past 5 years are returned in a CRP
Check in accordance with the Management Directive Suspensions, debarments, and performance issues do not preclude the CRP Check
from being certified.
CRPS is an Internet application. Accessible from any computer connected to the Internet Users must have Keystone Login accounts
CRPS is a repository for performance issues. Data entry and data maintenance for performance issues are now done in the CRPS Performance issues are entered, approved and resolved in the CRPS
CRPS is a role-driven system.
Roles dictate the access a user has in the system All roles allow the ability to execute CRP Checks and Searches Specialized roles control access for the performance issue functionality
Intro Chapter 12/2020 Page 5 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
Accessing the CRPS
Accessing the CRPS Overview If the user is a CWOPA user, they should be able to login to CRPS by entering www.crps.pa.gov into the URL address field. This will take you to the CRPS welcome page. From the welcome page, select the Login button. The User Name and Password fields are available to login using your CWOPA network credentials. The Welcome page provides information on the CRPS and links to the Executive Order, the Management Directive (215.9), and the CRPS End-User Procedure documents. The menu bar that displays at the top of the screen is available throughout the system and provides access to all of the functionality available to the user that is signed into the system. Logging out of the CRPS is executed by closing your Internet browser or by clicking the ‘Log Out’ button which should be done immediately after you are finished with the system to prevent unauthorized usage. This chapter will review the following activities:
1. Accessing the CRPS (acquiring login and roles)
2. Touring the Welcome page
3. Logging out of the CRPS
Intro Chapter 12/2020 Page 6 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
Accessing the CRPS At-A-Glance
Use
r PI
Cre
ator
PI
App
rove
r Ad
min
istra
tor
Task/Demo X X X X 1. Access the CRPS
Launch your Internet browser. Navigate to the CRPS by entering the following address: www.crps.pa.gov.
X X X X 2. Tour the Home page
The Home page provides links to the Executive Order that created the Contractor Responsibility Program and to the Management Directive.
There are also links to the CRPS End-User Procedure Documents. The menu bar that displays at the top of the screen, is available
throughout the application and provides access to all functionality available to the specific user logged in to the system.
X X X X 3. Log out of the CRPS
Upon completion of your usage of the CRPS, the Internet browser should be closed or the log out button should be selected. This should be done to prevent unauthorized usage.
Intro Chapter 12/2020 Page 7 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
Demonstration 1: Access the CRPS
1. Launch your Internet browser and navigate to the CRPS by entering www.crps.pa.gov.
Welcome page will display as shown below.
If the User has accessed CRPS in the past 12 months, follow the steps below: 1. Select the Log In button to access CRPS
Intro Chapter 12/2020 Page 8 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
2. From the CRPS Login Page, enter your CWOPA Username and Password (same Login used to access a commonwealth computer), then click the Log In button. If the user is a CWOPA user, they should be able to login to the CRPS.
If the login credentials are not entered correctly or if the user does not have a CRPS user profile, the following will be displayed. If the user does not have CRPS access, select the You do not have access to CRPS. Please click here to Request Access. This will take you to the Registration/Role Access form.
If the message is received again, verify the user has entered the correct CWOPA login credentials. If the entered credentials are correct, then the user most likely does not have a CRPS user profile and should proceed to “CWOPA user accessing CRPS for the first time”.
If user is a Commonwealth of PA Email Exchange (CWOPA) user accessing the CRPS for the first time, follow the steps below:
1. If the user has a CWOPA email, and is accessing the CRPS for the first time, the screen
below will display. Select the “You do not have access to CRPS, please click here to Request Access”.
Intro Chapter 12/2020 Page 9 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
2. You will be directed to the Role Request Form for a new user (See Screen shot below)
Note: Prior to completing the Role Request Form, please check with your Designated Senior Manager (DSM) or Direct Supervisor to determine your role assignment(s) for CRPS.
a. Complete all fields to request user access. b. Select the Roles you will need to access the CRPS system. Refer to the ‘Role Access
Help’, to the right of the screen, to determine the Roles needed. c. Users with the DSM or Agency User Admin role in the agency associated with the role
request and the CRPS Resource Account will receive an email for approving the Role Request.
Intro Chapter 12/2020 Page 10 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
If the user is not a CWOPA user, they must establish a Keystone Login to access the CRPS. Follow the steps below:
1. If the user Does Not have a CWOPA account, click the Create Keystone Login Account link.
If the user has a Keystone Login, go directly to step 4. • Once an account is established for a Keystone login, if you forget your Username for
CRPS, select Forgot Username to reset a username. • If you forget your password for CRPS, select Forgot Password to reset the password.
Intro Chapter 12/2020 Page 11 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
2. From the Keystone Login screen, enter the required information (See Below) and select
Register. (Required information is identified with a red asterisk *)
3. After the Keystone Login ID has been established, users will receive a confirmation at the
bottom of the page. Navigate to the CRPS by entering http://www.crps.pa.gov. 4. From the CRPS Login Page, enter your Keystone Login - User Name, Password, and click
the Log In button.
Intro Chapter 12/2020 Page 12 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
3. Because the user is accessing the CRPS for the first time, the screen below will display. Select the “You do not have access to CRPS, Please click here to Request Access”.
Intro Chapter 12/2020 Page 13 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
4. You will be directed to the Role Request Access form for a new user (See Screen shot below) Note: Prior to completing the Role Request Form, please check with your Designated Senior Manager or Direct Supervisor to determine your role assignment(s) for CRPS.
a. Complete all fields to request user access. b. Select the Roles you will need to access the CRPS system. Refer to the ‘Role Access
Help’, to the right of the screen, to determine the Roles needed. c. Users with the DSM or Agency User Admin role in the agency associated with the role
request and the CRPS Resource Account will receive an email for approving the Role Request.
Intro Chapter 12/2020 Page 14 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
CRPS: Pending User Role Request Email The CRPS: Pending User Role Request email reminds users with DSM or Admin roles that there is a pending user role request for their agency. An example email is displayed below.
Intro Chapter 12/2020 Page 15 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
Demonstration 2: Tour the Welcome Page 1. Note the hyperlinks on the page for the following:
Executive Order 1990-3, Contractor Responsibility Program Management Directive 215.9, Contractor Responsibility Program CRPS End-User Procedure Documents
Intro Chapter 12/2020 Page 16 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
Demonstration 3: Log out of the CRPS 1. Logging out of the CRPS is executed by closing your Internet browser OR by clicking the ‘Log
Out’ button which should be done immediately after you are finished with the system to prevent unauthorized usage. There are three options that can be used to successfully close out of CRPS.
Option 1: Select File and then Close tab from the menu bar for Internet Explorer located at the top of the screen. You can do this from any page in the CRPS.
Option 2: Select the ‘X’ in the upper right-hand corner of the page to close the Internet Explorer window.
Option 3: Click the Log Out button.
Intro Chapter 12/2020 Page 17 CRPS Reference Guide
Department o f General Services, Bureau of Procurement Contractor Responsibility Program System
Where to Go for Help For CSPS system outage assistance: Contact the Agency User Admin for direction and assistance if you are unable to access CRPS or are experiencing system errors. For policy information: Refer to Management Directive 215.9, Contractor Responsibility Program. Refer to Manual M215.3 Amended, Procurement Handbook.
Top Related