Welcome!The Collaborative Team
Presented byThe TEAM Approach
Welcome! Welcome!
5 Elephants-2 Elephants
3
Objectives
1. Problem Solving Process
2. Stimulate Creativity3. Have some fun
What are your problems?
Crisis or Opportunity?
Problems! Problems!Problems!
QuizThe six steps in the problems solving process are:
1. _______________ the problem.
2. Collect _________ and ____________.
3. Consider all _______________________.
4. Determine the best possible ___________.
5. Select the best ___________________.
6. ______________!!!
Smart goals are:
S
M
A
R
T
Definefacts opinions
possible solutionsresultsolution
ACT pecificeasurablettainableelevant
rackable/Time limited
The four keys to effective
Brainstorming are:
1. _______________ not quality.
2. Withhold _________________.
3. _________________ ideas.
4. Do it in __________________.
Quantity
Judgement
Hitch-hike
writing
Step 1:
Define the problem
The only difference between a problem and a solution is that people
understand the solution.- Charles Kettering
It isn’t that they can’t see the solution. It is that they can’t
see the problem.- Grover Cleveland
Death/Spike
The Lawn
Rules1. You are not permitted to exchange cards or to show your
cards to anyone else.2. All data statements must be communicated orally and may be
repeated as often as the team feels is necessary.3. If all members of the team feel that a data statement is
not relevant to the definition of the problem, the card bearing that statement is to be placed face down and its information not repeated.
4. The team members may not take notes during the process.5. At the end of the time limit each team will be asked to
write their definition of the problem and only one definition may be submitted.
At the end of the time period each team gets a 3x5 card and is asked to write their definition of the problem - a spokesperson reads the definition and reports on how the team arrived at the definition.
The real problem:
How to rid the lawn of grubs.
New Look
man/womanold/youngemployee/unemployedsupervisor/employeecustomer/vender
Step 2:
Collect facts and opinions of others
Step 3Consider all solutions
1. When was the last time you came up with a creative idea?
This morning? Yesterday? Last week? Last month? Last year?
2. What was it?
3. What motivates you to be creative?
Brainstorming
1. Quantity, not quality
2. Withhold judgment3. Hitchhike ideas4. Put it in writing
Creativity
Discovery consists of looking at the same thing
as everyone else and thinking something
different.
Exercises1.King gives the throne
to the son with the slower horse.
SWITCH HORSES
What was the fool’s advice?
2. Newspaper
How do two people stand on a sheet of newspaper
without touching?
PUT THE NEWSPAPER UNDER A DOOR
3. Nine dotsConnect them with only 4 lines without lifting your
pen
4. Roman Numeral
How do you turn the 9 into a 6 with one line?
IXS
Why don’t we?We have to unlearn!
1. The Right Answer
• Children enter school as question marks and leave as periods.
• By the time they finish college - they will have taken 2,600 tests, quizzes, and exams.
• We loose 90% of our creativity between ages five and seven.
2. Specialization - not my area -
people know more and more about less and less
Let’s suppose the following pairs of people went to lunch together. What would they learn from one
another?A bus driver and a comedian A beautician and an
insurance salesman
A kindergarten teacher and a software programmer
A priest and the head waiter at a fancy restaurant
A nurse in a cancer ward and a jazz drummer A policeman
and a librarianAn airline pilot and a geologist A circus clown and
an air traffic controller
3. Avoid Ambiguity
B S A I N X L E A T N T E A R S
Remove “six letters”
BANANA
4. Going alongDon’t be foolish
“The nail that sticks up will be hammered down”
- Japanese Proverb
5. To Err is Wrong
School grading system
Step 4:
Determine the best possible result
Step 5:
Pick the best solution
Lost on the Moon
Step 6:
ACT!
Why don’t people act?
SMART goalsS
M
A
R
T
pecific
easurable
ttainable
elevant
rackable/Time limited
End of course test
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