CONTROLLING
Definition
Harald Koontz: Controlling is the measurement and correction of performance in order to make sure that enterprise objectives and the plan devised to attain them are accomplished.
Characteristics of the Control
Pervasive Function
Review of Past Events
Forward Looking
Action Oriented
Continuous Process
Dynamic Process
Significance
Coordination
Corrective Action
Decision making
Better Planning
Decentralization Of Authority
Effective Supervision
Limitations
No Control Over External Factors
Costly Affair
Resistance From Employee
Difficulty in Setting Qualitative Standards
Requirement Of A Good Corrective Plan
Emphasis On Objective
Efficiency Of Control Techniques
Responsibility Of Control
Direct Control
Flexibility
Control By Exception
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