Doc nr TBT057GEN07 Date Sep 2019 Rev nr 007 Compiled L Boshoff Approved C Grobler
COMPANY PROFILE
TRUE-BLUE TRAINING TETA / CETA / merSETA / MQA Accredited Training Provider
DHET Registered 2019FE07/008 Expiry 2021.12.31 Reg: 2012/029393/07 VAT: 4560264733
Web: www.truebluetraining.co.za Tel: 014 594 2922 E-mail: [email protected]
5 Little Kingdom, 98 Kerk Street, Rustenburg
Company Profile TBT057GEN07
2 of 49
True-Blue Training was established in 2012 by its founder Chris Grobler to provide on-site unit standard training services for our valued clients on earthmoving machinery, lifting machinery and safety training. OUR MISSION: To make, through our inputs, our consulting and our training services, a contribution to South Africa and thereby help to create a knowledge empowered workforce in South Africa.
OUR VISION: The creation of a well skilled and well informed workforce that will contribute to the wealth and social well-being of all South Africans. OUR VALUES: Reliability; Commitment; Consistency; Honesty; Efficiency; Integrity
Trust; Accountability; Respect
REGULATING ACTS / REGULATIONS / CODES / PROCEDURES True-Blue Training adheres accordingly to the following acts, regulations, codes and procedures:-
Manpower Training Act 56 of 1981
NQF Act 67 of 2008
National Qualifications Framework Act 67 of 2008
Occupational Health and Safety Act 85 of 1993
Transport Education Training Authority Code of Conduct
Mine Health and Safety Act and Regulations 29 of 1996
Driven Machinery Regulations Reg18 of 1988
National Code of Practice for the evaluation of training providers for Lifting Machine Operators
Construction Regulations 2003
Compensation for Occupational Injuries and Diseases Act of 1993
Basic Conditions of Employment Act of 1997
Unemployment Insurance Act of 2001
Unemployment Insurance Contribution Act 2002
SARS Regulations
Safety Regulations and SWP's of the client
Employment Equity Act No.55 of 1998
Continuing Education and Training Act, No 16 of 2006
BEE COMPLIANCE True-Blue Training is registered as a level 4 contributor to B-BBEE with the Department of Trade and Industry – 26% Black female ownership
ACCREDITATION True-Blue Training’s primary accreditation is with the Transport Education Training Authority with accreditation No: TETA13-374 and secondary accreditation with the Construction and Education Training Authority with accreditation number CETA 8R85218, Mining, Engineering and Related Services SETA with accreditation number merSETA17-QA/ACC/1174/16 and the Mining Qualifications Authority with accreditation number 16/MQA/0787/PA/160318.
ANNEXURES: True-Blue Training is programme approved and registered with the following authorities: Annexure 1 TETA - 13-374
Annexure 2 Department of Labour – Driven Machinery - No: 520
Annexure 3 CETA – 8R85218
Annexure 4 merSETA- 17-QA/ACC/1174/16
Annexure 5 MQA - 16/MQA/0787/PA/160318
Annexure 6 Department of Labour: UIF - 2157437/6
Annexure 7 SARS Letter of Good Standing:
o SDL – L070785474 PAYE – 7070785474 VAT – 4560264733 Income Tax - 9203372181
Annexure 8 BEE (Level 4) – Harvest BEE: EME-140555
Annexure 9 WCA - 990000707168
Annexure 10 Letter from financial institution - First National Bank
Annexure 11 Legal Liability - Mutual & Federal - Policy: LC/M/02/MSURE/616922661
Annexure 12 CIPC certificate
Annexure 13 DHET – 2019/FE07/008 – Expiry date 2021.12.31
Annexure 14 ISO 9001:2015 – ACS QMS 0326/00
Annexure 15 Saiosh - 58676019
Annexure 16 SETA approved QMS content
Company Profile TBT057GEN07
3 of 49
Company Profile TBT057GEN07
4 of 49
Company Profile TBT057GEN07
5 of 49
Company Profile TBT057GEN07
6 of 49
Company Profile TBT057GEN07
7 of 49
Company Profile TBT057GEN07
8 of 49
Company Profile TBT057GEN07
9 of 49
Company Profile TBT057GEN07
10 of 49
Company Profile TBT057GEN07
11 of 49
Company Profile TBT057GEN07
12 of 49
Company Profile TBT057GEN07
13 of 49
Company Profile TBT057GEN07
14 of 49
Company Profile TBT057GEN07
15 of 49
Company Profile TBT057GEN07
16 of 49
Company Profile TBT057GEN07
17 of 49
Company Profile TBT057GEN07
18 of 49
Company Profile TBT057GEN07
19 of 49
Company Profile TBT057GEN07
20 of 49
ACCREDITED TRAINING MQA SKILLS PROGRAMME MQA/SP/0120/10
Conduct continuous hazard identification and risk assessment within a workplace
US244383
Describe the functions of the workplace health and safety representative
US259622
Explain basic health and safety principles in and around the workplace US259639
ACCREDITED TRAINING MQA SKILLS PROGRAMME MQA/SP/0177/19 Explain basic health and safety principles in and around the workplace 259639 Demonstrate knowledge and ability to work in a surface mine 253025 Doze material using a rubber wheel dozer 257021 Use a track dozer to move material 257038 Drill blast holes in a surface mining operation 257026 De-water blast holes using vehicle mounted de-watering pump 257040 Drill medium diameter blast holes using a hydraulic or pneumatic drilling rig and compressor 230011 Drill small diameter blast holes using a percussion drilling rig and compressor 230020 Drill holes for blasting and/or splitting dimension stone blocks using a mechanised drill rig 116632 Drill intersecting holes for diamond wire sawing 116658 Drill holes using Down The Hole Drill 11671 Drill holes using a Small Diameter Rotary Drill not exceeding 170 mm 11669 Operate a mechanical core drill 12912 Prepare drill string for retrieving gravel 15309 Deploy drill string to retrieve gravel 15263 Recover drill string 15310 Support drill string operations 110196 Support drilling operations in a surface mining context 115643 Supervise the process of small bore drilling 119536 Repair a rotary drill 253514 Prepare and mark off work area for drilling 257059 Demonstrate an understanding of drilling techniques 376199 Load material using a face shovel 257032 Excavate and load material using hydraulic excavator 257076 Load, Haul and Dump material using a front end loader 257031 Relocate material using a dragline 256996 Load, haul and dump material using a scraper 257035 Load and offload material using a skid steer loader 257034 Handle dimension stone blocks by means of front end loader 116626 Operate Tractor Loader Backhoe 257028 Haul and dump material using a haul truck 257024 Grade material using a motor grader 257115 Break rock using a hydraulic rock breaker 256997 Relocate machines and equipment using a lowbed 257018 Transport material and equipment using a flat back truck 257020 Suppress dust using a water bowser 257060 Transport and distribute explosives using a heavy-duty explosives vehicle 257017 Illuminate an area using a lighting plant 257077 Deliver compressed air using a mobile electrical compressor 256998 Transport and distribute explosives by means of a light duty explosives vehicle 257015 Transport personnel, material and equipment using Light Delivery Vehicle 257025 De-water blast holes using vehicle mounted de-watering pump 257040
Company Profile TBT057GEN07
21 of 49
Bar down loose rocks using appropriate equipment 257041 Transport and distribute fuel using a Fuel Bowser 257135 Operate a mixer-placer explosives truck 230018 Load, transport and place explosives components into blast holes using a mixer-placer truck 257019 Move trailing cable using cable reeler 256995 Remove and replace off-the-road (OTR) wheels and tyres 256176 Operate a service truck 262790 Demonstrate Knowledge and Use of Hand Operated Fire Fighting Equipment 13961 Provide risk-based primary emergency care/first aid in the workplace 120496
Company Profile TBT057GEN07
22 of 49
Company Profile TBT057GEN07
23 of 49
Company Profile TBT057GEN07
24 of 49
Company Profile TBT057GEN07
25 of 49
Company Profile TBT057GEN07
26 of 49
Company Profile TBT057GEN07
27 of 49
Company Profile TBT057GEN07
28 of 49
Company Profile TBT057GEN07
29 of 49
Company Profile TBT057GEN07
30 of 49
Company Profile TBT057GEN07
31 of 49
Company Profile TBT057GEN07
32 of 49
Company Profile TBT057GEN07
33 of 49
Company Profile TBT057GEN07
34 of 49
Company Profile TBT057GEN07
35 of 49
Company Profile TBT057GEN07
36 of 49
Company Profile TBT057GEN07
37 of 49
Company Profile TBT057GEN07
38 of 49
Company Profile TBT057GEN07
39 of 49
Company Profile TBT057GEN07
40 of 49
Company Profile TBT057GEN07
41 of 49
Company Profile TBT057GEN07
42 of 49
TBT001HR01 – QMS TRUE-BLUE TRAINING
QUALITY MANAGEMENT SYSTEM
- MANUAL -
TRUE-BLUE TRAINING
PROCEDURE DOCUMENT Doc nr: TBT001HR01
QUALITY MANAGEMENT SYSTEM
Revision nr: 006 (Feb 2018)
Page nr: 1 OF 1
Date compiled: July 2013 Next revision: Feb 2021
QUALITY MANAGEMENT SYSTEM
Compiled by: QMS Representative Leonie Boshoff
02/2018
Authorised by: Managing Director Chris Grobler
02/2018
QUALITY MANAGEMENT SYSTEM - TABLE OF CONTENTS-
Reg: 2012/029393/07 VAT: 4560264733
Tel: (014) 594 – 2922 Fax: (086) 234 - 8508 Email: [email protected] Web: www.truebluetraining.co.za
PO BOX 4826, RUSTENBURG, 0300 5 LITTLE KINGDOM, 98 KERK STREET, RUSTENBURG, 0299, SOUTH AFRICA
MANAGING DIRECTOR: CJ GROBLER
Doc nr TBT001HR01 Date Feb 2018 Rev nr 006 Compiled L Boshoff Approved C Grobler
Company Profile TBT057GEN07
43 of 49
1. INTRODUCTION TO TRUE-BLUE TRAINING QMS
1.1 True-Blue Training VMV
1.1.1 Vision
1.1.2 Mission
1.1.3 Values
1.2 Quality Policy
1.2.1 Purpose
1.2.2 Quality policy statement
1.3 Quality Management Representative
1.4 Definitions
1.4.1 Management manual
1.4.2 Operating Manual
1.4.3 Policy
1.4.4 Other definitions
2. LEARNING PROGRAMME DEVELOPMENT, PROVISION AND REVIEW PROCEDURE
2.1 Policy Statement
2.1.1 Scope
2.1.2 Purpose
2.1.3 Responsibilities
2.2 Methodology for The Design and Development Of Learning Material
2.2.1 Definitions
2.2.2 Procedure
2.2.3 Programme development (exclusion for LMO)
2.3 Provisioning
2.4 Revision and Update
3. FINANCIAL, ADMINISTRATIVE AND PHYSICAL RESOURCES
3.1 Policy Statement
3.1.1 Responsibility
3.1.2 Securities
3.1.3 Verification
3.2 Administration Procedure
3.2.1 Purpose
3.2.2 Scope
3.2.3 Responsibilities
3.2.4 Method / Procedure
3.2.5 Records
3.3 Physical Resources Procedure
3.3.1 Purpose
3.3.2 Scope
3.3.3 Responsibilities
3.3.4 Asset register
3.3.5 Records
4. MANAGEMENT OF DOCUMENTS AND RECORDS
4.1 Purpose
4.2 Scope
4.3 Responsibilities
4.4 Method / Procedure
4.4.1 Availability of Records
4.4.2 Legibility
4.4.3 Identification, storage, protection, retrieval, retention and disposal of documents and records
4.4.4 Access control
4.4.5 Archiving of records
4.4.6 Records
4.4.7 Documents
5. STAFF SELECTION, APPRAISAL AND DEVELOPMENT
Company Profile TBT057GEN07
44 of 49
5.1 Staff selection, appraisal and development policy
6. LEARNER ENTRY, GUIDANCE AND SUPPORT PROCEDURE
6.1 Policy Statement
6.2 Scope
6.3 Purpose
6.4 Definitions
6.5 Responsibilities
6.5.1 Provider
6.5.2 Instructors / Facilitators / Assessors
6.6 Documents required
6.7 Procedure
6.7.1 Application for training
6.7.2 Learner enrolment and payment
6.7.3 Pre-assessment of Learner
6.7.4 Learner guidance
6.7.5 Facilitator preparation
6.7.6 Learner induction
6.7.7 Access to assessment opportunities
6.7.7 Programme resources (material, toilets, support)
6.7.8 Document control
7. CERTIFICATION POLICY
7.1 Policy
7.2 Assessment of achievements and the award of certificates
7.3 Learner achievements and awards
7.4 Physical security
8. MANAGEMENT OF ON-JOB TRAINING PROCEDURE
8.1 Policy
8.2 Responsibilities
9. MANAGEMENT OF ASSESSMENT PROCEDURE
9.1 Introduction
9.2 Policy
9.3 Scope
9.4 Purpose of the procedure
9.5 Definitions
9.6 Principles of Assessment
9.7 Responsibilities
9.7.1 Managing Director (MD)
9.7.2 Registered Assessors / Moderators
9.8 Procedure
9.8.1 Management of assessment
9.8.2 Other assessment documents
9.9 Recertification of regulatory training
9.10 Control of assessment tools / results
9.11 Learner re-assessment
9.12 Assessment manual
10. ROLES AND RESPONSIBILITIES
10.1 Managing Director (MD)
10.2 Office manager
10.3 Sales manager
10.4 Operations manager
10.5 Acting financial manager
10.6 Sales executive
10.7 Admin supervisor
10.8 Admin clerk
10.9 Organogram
11. TRAINING POLICY
Company Profile TBT057GEN07
45 of 49
11.1 Training policy
11.2 Philosophy
12. ADMISSION POLICY
12.1 Admission policy
12.1.1 Proficiency
12.1.2 General requirements
13. LANGUAGE POLICY
13.1 Language policy
14. TRAINING METHODOLOGY POLICY
14.1 Training methodology
15. FACILITATOR AND ASSESSOR CODE OF CONDUCT
15.1 Code of conduct - Facilitators and Assessors
16. LEARNER CODE OF CONDUCT
16.1 Code of conduct - Learners
17. EMPOWERMENT POLICY
17.1 Empowerment Policy
18. OCCUPATIONAL HEALTH AND SAFETY PROCEDURE
18.1 Policy statements
18.2 Scope
18.3 Purpose
18.4 Definition
18.5 Responsibility
18.6 Procedure
18.6.1 General
18.6.2 In case of injury
18.6.3 In case of fire / bomb
18.6.4 Baseline risk assessment
19. MANAGEMENT OF MODERATION PROCEDURE
19.1 Purpose
19.2 Scope
19.3 References
19.4 Definitions
19.5 Moderation planning
19.6 Verification of assessment outcome
19.7 Conduction internal moderation
19.8 Liaison with external Moderators
20. MANAGEMENT OF APPEALS PROCEDURE
20.1 Purpose
20.2 Scope
20.3 References
20.4 Definitions
20.5 Procedure
21. QMS AUDITING AND MANAGEMENT REVIEW PROCEDURE
21.1 Purpose
21.2 QMS auditing procedure
21.3 Management review
22. HUMAN RESOURCE MANAGEMENT AND DEVELOPMENT
22.1 Recruitment and selection
22.1.1 Introduction
22.1.2 Recruitment policy
22.1.3 Recruitment procedure
22.1.4 Advertisements
22.2 Career development
22.2.1 Objective
22.2.2 Purpose
22.2.3 Responsibility
Company Profile TBT057GEN07
46 of 49
22.2.4 Procedure
22.3 Leave
22.3.1 Annual leave
22.3.2 Sick leave
22.3.3 Maternity leave
22.3.4 Unpaid leave
22.3.5 Family responsibility leave
22.4 Communication policy
22.5 Information technology - user policy
22.6 Smoking policy
22.7 Discipline in the workplace
22.8 Salary deductions
22.9 Termination of employment
22.10 Poor performance due to ill health
22.11 Grievances
22.12 Attendance register
22.13 Payslips
22.14 Sexual harassment policy
23. DELEGATION OF AUTHORITY
23.1 Purpose
24. HIV-AIDS POLICY
24.1 Policy
25. RPL POLICY AND ASSESSMENT FOR MINING QUALIFICATIONS AUTHORITY (MQA)
25.1 Aim
25.2 Scope
25.3 Definitions
25.4 Abbreviations
25.5 NQF Structure
25.6 Review
25.7 Implementation
25.8 Procedure
25.9 Evidence collection
26. TRUE-BLUE TRAINING DOCUMENTATION
Document number Document name
TBT051GEN01 Documentation register
TBT001HR01 TBT QMS
TBT002HR02 CIP agreement
TBT003HR03 Disciplinary code of conduct
TBT004HR04 Dress code
TBT005HR05 Application for employment
TBT006HR06 Employment check list
TBT007HR07 Employment contract
TBT008HR08 Exit check list
TBT009HR09 Grievance procedure
TBT010HR10 Indemnity
TBT011HR11 Induction interview
TBT012HR12 Offer of Employment
TBT013HR13 Leave application form
TBT014HR14 Notification of disciplinary hearing
TBT015HR15 PPE issuing
TBT016HR16 SLA Assessor
TBT017HR17 SLA Moderator
TBT018HR18 Warning form
TBT019HR19 Interview form
TBT020HR20 Employment Equity Policy
TBT021HR21 Staff appraisal document
Company Profile TBT057GEN07
47 of 49
TBT022HR22 Acknowledgement of debt
TBT023HR23 OHS Rep - Letter of Appointment
TBT024HR24 Smoking policy
TBT025HR25 Communication policy
TBT026HR26 IT user policy
TBT027HR27 Request for personnel
TBT028HR28 Letter of appointment
TBT029HR29 Non-conformance
TBT030HR30 Organogram
TBT031HR31 Staff appraisal schedule
TBT033HR33 QMS Rep - letter of appointment
TBT034HR34 Exit interview
TBT035HR35 Notice of suspension
TBT036HR36 Disciplinary investigation report
TBT037HR37 Counselling record
TBT038HR38 Minutes of disciplinary hearing
TBT039HR39 Disciplinary appeal
TBT040HR40 Notice of dismissal
TBT041HR41 Investigating poor performance due to ill health
TBT042HR42 Notification of investigation into poor performance due to ill health
TBT043HR43 Grievance form
TBT044HR44 Change in employee status
TBT045HR45 Certificate of service
TBT046HR46 Attendance register – Employees
TBT047HR47 Payslip template
TBT048HR48 Sexual Harassment Policy
TBT049HR49 Delegation of authority
TBT050HR50 HIV AIDS policy
TBT053GEN03 Company vehicle check list
TBT054GEN04 Document and record control sheet
TBT055GEN05 Fax cover sheet
TBT056GEN06 Letterhead
TBT058GEN58 NQF Objectives
TBT059GEN09 Evacuation plan
TBT060GEN10 Process flow
TBT061QC01 Fuel claim - master
TBT062QC02 Client information
TBT063QC03 Quote/Confirmation
TBT064QC64 On site moderation report
TBT065QC05 Attendance register Assessor / Moderator
TBT066QC06 Attendance register master
TBT067QC07 Certificate issue register
TBT068QC08 Fitness Declaration Lifting Machine Operators
TBT069QC09 Fitness Declaration Earthmoving Machine Operators
TBT070QC10 Feedback Report – Combined with TBT085QC25
TBT071QC11 Facilitator check list
TBT072QC12 Course file document control – Combined with TBT091QC31
TBT073QC13 Application for assessment
TBT074QC14 Assessment planning document
TBT075QC15 Assessment feedback
TBT076QC16 Additional evidence collection
TBT077QC17 Observer feedback
TBT078QC18 Communication record
TBT079QC19 Assessment review
TBT080QC20 Internal moderation report
TBT081QC21 Learner logbook
Company Profile TBT057GEN07
48 of 49
TBT082QC22 Learner induction
TBT083QC23 Telephonic client satisfaction survey
TBT084QC24 Pre-assessment agreement - Master
TBT085QC25 Learner satisfaction survey
TBT086QC26 Assessment Appeal procedure
TBT087QC27 Assessment Appeal form
TBT088QC28 Code of conduct - learners
TBT089QC29 Code of conduct - facilitator/assessor
TBT090QC30 Assessment procedure
TBT091QC31 Control document - Learner PoE
TBT092QC32 Accredited providers facilities return
TBT093QC33 Client training report
TBT094QC34 Re-certification lost certificates
TBT095QC35 Fitness Declaration Health & Safety
TBT096QC36 Letter of certificate nullification
TBT097QC37 Occupational Health & Safety checklist
TBT098QC38 Assessment procedure confirmation
TBT099QC39 Risk Assessment and rating Form
TBT114QC40 Moderation policy
TBT115QC41 National learner record database
TBT116QC42 Assessment policy
TBT117QC43 Verbal theory questions
TBT118QC44 Declaration of education
TBT119QC45 Barriers & special needs policy
TBT120QC46 Code of conduct - Moderator
TBT121QC47 Attendance register training meeting
TBT122QC48 Booking sheet
TBT123QC49 Certificate master
TBT124QC50 Schedule of responsibilities
TBT125QC51 RPL policy and assessment for MQA
TBT126QC52 Internal moderation remedial report
TBT127QC53 Training material control sheet
TBT101FIN02 Credit application
TBT102FIN03 Contractual agreement of purchased material
TBT103FIN04 Asset register available on request
TBT104FIN04 Credit approval letter
TBT105FIN05 Credit declined letter
TBT106FIN06 Delivery note
TBT107FIN07 Terms & conditions of trade – Incorporated with TBT101FIN02
TBT108FIN08 Client sales report
TBT109FIN09 Marketing policy
TBT110FIN10 Company vehicle logbook
TBT113FIN13 Memo regarding invoicing
TBT062GEN12 Quality Policy, Vision & Mission
TBT128QC54 Re-assessment policy
TBT131QC57 Corrective and preventative measures policy
TBT132QC58 Non-conformance & conformance policy
TBT133QC59 Management of off-site practical or worksite policy
TBT134QC60 Document control policy
TBT135QC61 Administration and record keeping policy
TBT136QC62 SHE Policy
TBT137GEN63 Baseline risk assessment
TBT138QC64 Quote School
TBT139QC65 PPE Code for Facilitators / Assessors
TBT140QC66 Certificate register PPM
TBT141QC67 Annual database update
Company Profile TBT057GEN07
49 of 49
TBT142GEN64 SLA Clients
TBT143GEN65 Request for training material changes
TBT144GEN66 Induction sign off
TBT145GEN67 Temporary Training Certificate
TBT146GEN68 Baseline risk assessment Training centre
TBT147GEN69 Training material approved
TBT148FIN14 Letter of final demand
TBT100FIN01 Business plan
TBT052GEN02 Brochure
TBT061GEN11 Abbreviated Company Profile and Brochure
TBT057GEN07 Company profile
TBT149FIN15 Training centre asset register
TBT150QC68 Training material format checklist
TBT151QC69 Facilitator/Assessor pre-interview checklist
Top Related