Communicating with Impact
Helena Sharpstone
WALES THIRD SECTOR FUNDING CONFERENCE 2014
Thursday 2 October 2014
© The Insights Group Ltd, 2011. All rights reserved.
85% of all problems at work are interpersonal
© The Insights Group Ltd, 2011. All rights reserved.
© The Insights Group Ltd, 2011. All rights reserved.
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Our Time Together
• Understand yourself: Introduce you to Insights Discovery model
• Understand others: Develop a brief understanding of different types and styles
• Adapt and connect: Develop ways of building better relationships with individuals and teams
© The Insights Group Ltd, 2011. All rights reserved.
The Steps to Personal Effectiveness
Step 1
Explore and
discover more about
yourself
Step 2
Learn how to recognise and
appreciate others’ differences
Step 3
Learn how to adapt your
behaviour to interact more
effectively with othersStep 4
Take action and put
your learning into
practice
“Every advance, every conceptual achievement of mankind has been connected with an advance in self awareness.”– Dr Carl G Jung
www.alistewartandco.com
The Central Mindset:High Challenge & High Support
© The Insights Group Ltd, 2011. All rights reserved.
Cards Exercise
• Put your cards in order to show how much you recognise of each in your style
• Be honest!
• Discuss with person/people near you
© The Insights Group Ltd, 2011. All rights reserved.
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
The Four Insights Colour Energies
Fiery RedCompetitiveDemandingDeterminedStrong-willedPurposeful
Sunshine YellowSociableDynamicDemonstrativeEnthusiasticPersuasive
Earth GreenCaring
EncouragingSharingPatient
Relaxed
Cool blueCautious
PreciseDeliberate
QuestioningFormal
Perception
© The Insights Group Ltd, 2011. All rights reserved.
Perception
“All our knowledge has its origins in perceptions.”
Leonardo da Vinci
How many faces do you see?
© The Insights Group Ltd, 2011. All rights reserved.
Perception
You will see the world differently
from the way other people
see it.
© The Insights Group Ltd, 2011. All rights reserved.
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© The Insights Group Ltd, 2011. All rights reserved.
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
The Four Insights Colour Energies
Fiery RedCompetitiveDemandingDeterminedStrong-willedPurposeful
Sunshine YellowSociableDynamicDemonstrativeEnthusiasticPersuasive
Earth GreenCaring
EncouragingSharingPatient
Relaxed
Cool blueCautious
PreciseDeliberate
QuestioningFormal
Your Colour Mix
We each have all four colour energies
within us; it is the combination of the four energies that creates the unique
YOU.
© The Insights Group Ltd, 2011. All rights reserved.
Good Day/Bad Day…
CompetitiveDemandingDeterminedStrong-willedPurposeful
SociableDynamicDemonstrativeEnthusiasticPersuasive
CaringEncouraging
SharingPatient
Relaxed
CautiousPrecise
DeliberateQuestioning
Formal
AggressiveControllingDrivingOverbearingIntolerant
ExcitableFranticIndiscreetFlamboyantHasty
DocileBland
PloddingReliant
Stubborn
StuffyIndecisive
SuspiciousCold
Reserved
Personal Effectiveness
Attitudes and Preferences
© The Insights Group Ltd, 2011. All rights reserved.
Some Questions
1. Are you the type of person who gets their energy from interacting with people and activities?
2. Do you like to talk your ideas through with people in the early stages?
3. Do you regularly seek the company of others?
4. Do you prefer time to think and consider before making your mind up about something?
5. Do you prefer your own office and working without the involvement of others until the final stages?
6. Do you prefer entertaining close friends at home rather than attending large parties?
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Jung talked about three pairs of preferences:
• Introversion and Extraversionthe way we react to outer and inner experiences
• Thinking and Feelinghow we make decisions
• Sensation and Intuitionhow we take-in and process information
Psychological Preferences – An Introduction
© The Insights Group Ltd, 2011. All rights reserved.
Your ‘Attitude’
Introversion
Quiet
Observant
Inwardly focused
Depth focused
Intimate
Reserved
Reflective
Thoughtful
Cautious
Extraversion
Talkative
Involved
Outwardly focused
Breadth focused
Gregarious
Flamboyant
Action oriented
Outspoken
Bold
People
Debate
Discussion
Views
Opinions
Unstructured
Emotional
Remote
Facts
Data
Objectivity
Structure
Order
Analysis
© The Insights Group Ltd, 2011. All rights reserved.
Your Decision Making ‘Functions’
Thinking
Formal
Impersonal
Analytical
Detached
Objective
Strong-minded
Competitive
Particular
Task focused
Feeling
Informal
Personal
Illogical
Involved
Subjective
Flexible
Accommodating
Ambivalent
Relationship focused
Jung’s Preferences and the Colour Energies
20
2020
Cool BlueCool Blue energy is the combination of the Introverted and Thinking preferences - producing a style that is task-focused, calm under pressure, thoughtful and objective.
Earth GreenEarth Green energy is the combination of the Introverted and Feeling preferences - resulting in an approach that favours depth, reflection, harmony and consensus.
Sunshine YellowSunshine Yellow energy
is the combination of the Extraverted and Feeling preferences – coupling
sociability and consideration for others
with being action-oriented and entertaining.
Fiery RedFiery Red energy is
the combination of the Extraverted and
Thinking preferences - enjoying high activity,
working with others, being logical
and focusing on facts.
© The Insights Group Ltd, 2011. All rights reserved.
Good Day/Bad Day…
CompetitiveDemandingDeterminedStrong-willedPurposeful
SociableDynamicDemonstrativeEnthusiasticPersuasive
CaringEncouraging
SharingPatient
Relaxed
CautiousPrecise
DeliberateQuestioning
Formal
AggressiveControllingDrivingOverbearingIntolerant
ExcitableFranticIndiscreetFlamboyantHasty
DocileBland
PloddingReliant
Stubborn
StuffyIndecisive
SuspiciousCold
Reserved
Recognising, Adapting & Connecting
© The Insights Group Ltd, 2011. All rights reserved.
Recognising Type
Communication Style
Non verbal behaviour
Physical work environment
Input at meetings
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
DO• Be direct and to the point• Focus on results and objectives• Be brief, be bright and be gone
DON’T• Hesitate or waffle• Focus solely on feelings• Try to take over
Fiery Red Energy
© The Insights Group Ltd, 2011. All rights reserved.
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
DO• Be patient and supportive• Slow down and work at their pace• Ask their opinion and give them
time to answer
DON’T• Take advantage of their good nature• Push them to make quick decisions• Spring last minute surprises
Earth Green Energy
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
DO• Be well prepared and thorough• Put things in writing• Let them consider all the details
DON’T• Get too close or hug them• Be flippant on important issues• Change their routine without notice
Cool Blue Energy
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
DO• Be friendly and sociable• Be entertaining and stimulating• Be open and flexible
DON’T• Bore them with details• Tie them down with routine• Ask them to work alone
Sunshine Yellow Energy
© The Insights Group Ltd, 2011. All rights reserved.
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Who do you need to adapt with??
Who drives for results
Who likes detail
Who Focuses on
Relationships
Who wants varied interaction
?
© The Insights Group Ltd, 2011. All rights reserved.
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
As a result of this session, I will …
STOP ...
START ...
CONTINUE …
Engage the brain!
Staying in touch….
• [email protected] for monthly newsletters
• www.sharpstoneskinner.co.uk for free guides
• Follow us @cleverteams
Communicating with Impact
Helena Sharpstone
WALES THIRD SECTOR FUNDING CONFERENCE 2014
Thursday 2 October 2014
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