Committing to Student Engagement
AVC 2008 Findings
Community College Survey of Student Engagement
CCSSE: A Tool for Improvement
CCSSE helps us:
Assess quality in community college education
Identify and learn from good educational practice
Identify areas in which we can improve
Community College Survey of Student Engagement
CCSSE: A Tool for Improvement
How the CCSSE Survey Came to AVC:
Spring 2008
Researched by the Student Success and Equity Committee
Funding Approved by the Enrollment Management Committee
Community College Survey of Student Engagement
CCSSE: A Tool for Improvement
Why the CCSSE Survey:
Nationally Normed Survey to Measure
• Institutional Learning Outcomes, Program Learning Outcomes, Operational Outcomes and Student Learning Outcomes.
Survey Given to 62 Randomly Selected Classes (Excluding Classes with High Percentage of High School Students)
• Classes at Both Lancaster and Palmdale• Randomly Selected by Time of Day
Community College Survey of Student Engagement
CCSSE: A Tool for Improvement
Who Took the Survey:
Gender
– M 47% 39% 42%
– F 53% 61% 58%
Age
– 18-19 36% 30% 25%
– 20-21 26% 18% 19%– 22-24 12% 13% 15%– 25-29 9% 11% 14%– 30-39 5% 12% 14%– 40-49 5% 12% 8%– 50-64 4% 11% 4%– 65+ 0% 0% 1%
AVC Respondents AVC IPEDS Cohort Colleges
Community College Survey of Student Engagement
CCSSE: A Tool for Improvement
Who Took the Survey:
Ethnicity
– American Indian 1% 1% 1%– Asian/Pacific Islander 5% 6% 6%– Black 14% 18% 14%– White 39% 40% 57%– Hispanic 29% 28% 16%– Other 7% 7% 5%
Full Time/Part Time
– Full Time 68% 32% 38%– Part Time 32% 68% 62%
Respondents AVC Cohort Colleges
Community College Survey of Student Engagement
CCSSE: A Tool for Community Colleges
CCSSE data analyses include a three-year cohort of participating colleges.
The 2008 CCSSE Cohort includes more than 343,000 community college students from 585 institutions in 48 states, British Columbia, Nova Scotia, and the Marshall Islands.
Community College Survey of Student Engagement
Antelope Valley College
Berkeley City College
Butte College
Citrus College
College of the Desert
College of the Siskiyous
El Camino College
El Camino College Compton Center
Glendale Community College
Participating California Community Colleges in 2008 :
Laney College
Moorpark College
Oxnard College
Sacramento City College
San Jose City College
Skyline College
Ventura College
West Hills College Coalinga
West Hills College Lemoore
West Hills College NDC
CCSSE Benchmarks
Community College Survey of Student Engagement
CCSSE Benchmarks for Effective Educational Practice
The five CCSSE benchmarks are:
Active and Collaborative Learning
Student Effort
Academic Challenge
Student-Faculty Interaction
Support for Learners
Community College Survey of Student Engagement
Benchmarking — and Reaching for Excellence
The most important comparison: where you are now, compared with where you want to be.
Community College Survey of Student Engagement
CCSSE Benchmarks for Effective Educational Practice
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Community College Survey of Student Engagement
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Community College Survey of Student Engagement
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Building aCulture of Evidence
Community College Survey of Student Engagement
Start with the Truth
“We gain strength, and courage, and confidence by each experience in which we really stop to look fear in the face. … We must do that which we think we cannot.”
— Eleanor Roosevelt
Community College Survey of Student Engagement
Active and Collaborative Learning
Survey items that contribute to this benchmark include experiences such as:
Asking questions in class
Making class presentations
Working with other students in and out of class
Discussing ideas from classes outside of class
Community College Survey of Student Engagement
Active and Collaborative Learning at AVC
Benchmark Scores
Antelope Valley College Large Colleges 2008 CCSSE Cohort
All Students 50.5 49.3 50.0
Community College Survey of Student Engagement
Student Effort
Survey items associated with this benchmark include experiences such as:
Preparing multiple drafts of papers
Integrating ideas from various sources
Coming to class unprepared
Using tutoring services, skill labs, or computer labs
Hours per week spent studying
Community College Survey of Student Engagement
Student Effort at AVC
Benchmark Scores
Antelope Valley College Large Colleges 2008 CCSSE Cohort
All Students 48.2 49.4 50.0
Community College Survey of Student Engagement
Academic Challenge
Survey items associated with this benchmark include experiences such as:
Working harder than you thought you could to meet an instructor’s expectations
Whether coursework emphasizes synthesis and analysis as opposed to memorization
The number of assigned textbooks and papers
Community College Survey of Student Engagement
Academic Challenge at AVC
Benchmark Scores
Antelope Valley College Large Colleges 2008 CCSSE Cohort
All Students 49.9 49.7 50.0
Community College Survey of Student Engagement
Student-Faculty Interaction
The items used in this benchmark include experiences such as:
Using e-mail to communicate with an instructor
Discussing grades, assignments, and career plans with an instructor
Receiving prompt feedback from instructors
Working with instructors on activities other than coursework
Community College Survey of Student Engagement
Student-Faculty Interaction at AVC
Benchmark Scores
Antelope Valley College Large Colleges 2008 CCSSE Cohort
All Students 48.1 49.2 50.0
Community College Survey of Student Engagement
Support for Learners
The items that contribute to this benchmark include:
Whether the college provides the support students need to succeed
How much the college helps students cope with nonacademic responsibilities
Students’ use of academic advising/planning and career counseling services
Community College Survey of Student Engagement
Support for Learners at AVC
Benchmark Scores
Antelope Valley College Large Colleges 2008 CCSSE Cohort
All Students 51.3 49.3 50.0
Community College Survey of Student Engagement
Five Lessons Learned
Lesson #1: Be intentional
Engagement doesn’t happen by accident; it happens by design.
Just as colleges must be intentional about engagement, students must be intentional about their own success.
Community College Survey of Student Engagement
Five Lessons Learned
Lesson #2: Engagement matters for all students, but it matters more for some than for others
There are consistent, unacceptable gaps between outcomes for high-risk students and outcomes for their peers.
CCSSE data show that high-risk students typically are more engaged than their peers, but tend to have lower aspirations and less successful outcomes.
Community College Survey of Student Engagement
Five Lessons Learned
Lesson #3: Part-time students and faculty are the reality of community colleges — and typically are not addressed in improvement efforts
Colleges that are serious about improvement must better engage part-time students.
Colleges are beginning to engage part-time faculty to better engage part-time students.
Community College Survey of Student Engagement
Five Lessons Learned
Lesson #4: Data are our friends
Colleges operating within a culture of evidence embrace data, sharing them honestly and unflinchingly.
Data often conflict with individuals’ observations because data show the typical student experience — and that is what colleges must understand to improve.
Community College Survey of Student Engagement
Five Lessons Learned
Lesson #5: Look behind the numbers
Colleges can go deeper with qualitative data, such as student focus groups.
On the national level, CCSSE is exploring how relationships help students succeed, and is continuing its research program.
Community College Survey of Student Engagement
Five Strategies That Work
Strategy #1: Set high expectations and clear goals
Set high expectations:
Set and communicate high expectations.
Language matters.
Community College Survey of Student Engagement
Five Strategies That Work
Strategy #1: Set high expectations and clear goals
Set clear goals:
Set goals and provide the support to meet them.
Community College Survey of Student Engagement
Five Strategies That Work
Strategy #2: Focus on the front door
Community colleges typically lose about half of their students prior to the second college year.
Current research indicates that helping students succeed through the equivalent of the first semester can dramatically improve retention — and improve students’ chances of attaining further milestones.
Community College Survey of Student Engagement
Five Strategies That Work
Strategy #3: Elevate developmental education
Up to 61% of all first-time community college students are academically underprepared for college-level courses, and the numbers are far higher in some settings.*
Research shows that effective remediation pays high dividends, but success may depend on early intervention.
*Source: Adelman, C. Principal Indicators of Student Academic Histories in Postsecondary Education, 1972-2000 (Washington, DC: U.S. Department of Education, Institute of Education Sciences), January 2004.
Community College Survey of Student Engagement
Five Strategies That Work
Strategy #4: Use engaging instructional approaches
Most community college students are on campus only when they attend classes.
CCSSE data indicate that the most successful engagement strategies happen in classrooms.
Colleges can play to the strength of in-class engagement by maximizing engaging instructional approaches.
Community College Survey of Student Engagement
Five Strategies That Work
Strategy #5: Make engagement inescapable
Colleges are most likely to engage students when they make engagement inescapable.
Colleges and their faculty members can set the tone for — and set the terms of — student engagement.
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