Commitment Process
Presented by
Edward B. Luers
October 2008
Interplanetary Network DirectorateDeep Space Network
INTERPLANETARY NETWORK DIRECTORATE
California Institute of Technology
• Webster’s• The act of doing or performing something;• The obligation or pledge to carry out some action or
policy• In the context of DSN’s commitment to missions ……
• It is a promise made by the DSN to provide a service or engineering support to satisfy a Project requirement.
• This promise is basically a business agreement that describes what will be provided, when it will be provided, and at what cost it will be provided.
What is a Commitment?
INTERPLANETARY NETWORK DIRECTORATE
California Institute of Technology
LifecyclePhases
IMPLEMENTATIONFORMULATION
NASADecisionPoints
PDR CERR
(1) At the end of the prime mission, if an extended mission is approved, the extended mission is still in Phase E.(2) The DSA is a living document and will be reviewed and edited as needed.
08.26.2008
Pre-Phase A:ConceptStudies
Phase A:Concept &
TechnologyDevelopment
APPROVAL
Phase C:Final Design &
Fabrication
Phase B:Preliminary Design
& TechnologyCompletion
Phase D: System Assembly,Integration & Test,
Launch
Phase E:Operations &Sustainment
MCR
NASAProjectReviews
CDR – Critical Design ReviewCERR – Critical Events Readiness ReviewCSR – Concept Study ReportDR – Decommissioning ReviewDSA – DSN Service AgreementEOPM – End of Prime MissionFRR – Flight Readiness Review
KDP – Key Decision Point LOC – Letter of CommitmentMCR – Mission Concept ReviewMDR – Mission Definition ReviewMOA – Memorandum of AgreementORR – Operations Readiness ReviewPDR – Preliminary Design Review
PLAR – Post Launch Assessment ReviewSCMT – Service CommitmentSIR – System Integration ReviewSRR – System Requirements Review
CDR
KDP A KDP DKDP C
SRR MDR
KDP B
Legend
Phase F:Closeout
KDP E
DR
KDP F
Notes
SIR FRR PLARORR
EOPM1, 2
DSN ServiceCommitmentProcess(SCMT)
SCMT #1: Support MissionConcept Development
SCMT #2:Support MissionSystems Prelim
Design
SCMT #3: Support MissionSystems Detailed Design
(Repeat SCMT #3 as required)
SCMT #4: Monitor Commitment Implementation
LOC (proposal phase)MOA (if required)
LOC(CSR)
DSA Draft(PDR)
SignedDSA2
(CDR)
Project Lifecycle
INTERPLANETARY NETWORK DIRECTORATE
California Institute of Technology
DSN Service Catalog
DSN User Guide
DSN Telecommunications
Link Design Handbook
DSN 810-005
DSN Service Interface Handbook
DSN 810-007
CCSDS Recommendations
SFCG Recommendations
Mission Definition(Directed)
Mission Proposal
(Competitive)
Mission Plan
Mission Requirements
Document
Ground Segment
Requirements
Interface Control
Document (ICD)
DSN Service Agreement (DSA)
DSN Implementation
Plan (If required)
DSN Network Operations Plan
DSN Detailed Interface Design Document, DSN 820-013• CMD-4-9• OPS-6-13• Radio Sci -0159• Telecom-0161, 0162, 0163, 0172, 0188• TRK-2-18, 2-21, 2-23, 2-33, 2-34• Service Mgt-0168
DSN 810-005
Technical Assistance Agreement (TAA) (If required)
DSN Compatibility Test Documents
• Procedures• Plan• Report
DSN Initial Acquisition Plan
DSN Documentation
Legend
Project Documentation
External Documentation
Public Access
DSN Interface Control Document
(ICD)
DSN Documentation Flow
INTERPLANETARY NETWORK DIRECTORATE
California Institute of Technology
Written statement of customer needsMemorandum ofUnderstanding (HQ)InternationalAgreement (HQ)
Consults DSN Services CatalogContact DSN 911 Mission Commitments Office
Customer1
Ofc 911 Mgr
Is JPL the Lead Center for Telecomm andData Acquisition?
2 Exit SCMT
Process
Customer referred to the Lead Center
Office 911 Mgr3
MgrOfc 911
Is Project in aconcept ordefinitionphase?
4
Input for DSA (SCMT #2)
FMP: Future-Mission PlanningTMS: Telecommunications and Mission SystemsDSA: DSN Service Agreement
When Project is in design phase, assign a TMS Manager
Office 911 Mgr
TMS Mgr Assigned
10
Customer
Was DSNselected for
ground systemsupport?
7
Signed Letterof Commitment (SCMT #2)
Proceed to SCMT #2
Go to SCMT #5Exception Handling
Proc
Rework Request(SCMT #5)
Support customer durin conceptual and pre- project phases to evaluate alternatives and trade-off regarding ground system support issues, including participation in study team activities, and assistance in refining customer’s operations concept and requirements.
Record any information that can be used as preliminary input to DSA.
FMP Manager
Customer SupportInput for DSA
6 HQ
Assign FMP Manager
Office 911 Mgr
Lead Interface Person Assigned
5
DSN PCCB
CommitmentApproved?
9
TMS Mgr Assignm’t (SCMT #2)
YesNo
With customer, generate Letter of Commitment.This step is optional if not a competed mission
FMP Manager
Letter of Commitment
Rework
Yes
No
Yes
No
InterestedCustomer
(Ext),NASA Directive
SCMT #1
INTERPLANETARY NETWORK DIRECTORATE
California Institute of TechnologySCMT #2
Letter of Commitment (SCMT #1)Input for DSA (SCMT #1)Memorandum of Understanding (HQ)InternationalAgreement (HQ)Project Requirements
Collaborate on drafting/ updating a DSN Service Agreement (DSA)
TMS Mgr may respond to technical questions, provide rough order of magnitude cost estimates, participate in study team activities, and assist in refining customer’s operations concept and requirements
TMS Manager & Customer
Preliminary/ updated DSA
1
DSN PCCB
RequestApproved?
11
TMS ManagerAssigned (SCMT #1)
Request input to refine Preliminary DSA
TMS Mgr2
Produce final DSA
Iterate with Steps 3-8, if required.
TMS Mgr & Customer
9
DSA ready for signature
No
TMS Mgr& Customer
Is DSA acceptableto DSN &
Customer?
Yes
10
Signed DSA with WAs (SCMT #3 & 4, SSD, SCD, SVE)
Sign DSA
DSAApprovers
Signed DSA
12
Perform spectrum analysis, as necessary
JPL Spectrum Manager3
Spectrum Allocation
Perform load analysisUpdate RAP user data base
DSN Resource Allocation Mgr
4
Analysis dataRAP database update
Provide input to DSA
DSN OperationsDDOSO
5
Proceed to
SCMT #3and #4
Go toSCMT
#5Exceptio
nHandling
Proc
TMS Mgr
Alternatesolutionsavailable?
13
67
Spectrum Allocation (SCMT #3 & 4, SVE)
DSN SEsHQ
Needed?
7
Assess customer requirements vs. capabilities/service.Assess DSN design impacts.If significant change to DSN, consult with NASAIf project changes to DSN, draft WAs for SCD work.
DSN SEs
CommitmentModification
Request(customer)
De-commitment Notice (PPP, SSD)Rework Request
6
No
Yes TMS Mgr
Interface with HQ
HQ
Rework
Yes
No
No
INTERPLANETARY NETWORK DIRECTORATE
California Institute of Technology
67
Project Approved andSigned DSA (SCMT #2)
Based on a rework request, or need to update the DSA
TMS Manager & Customer
Draft or Updated DSA
1
Approved Change Request (SCMT #4)
Route draft DSA for review and comment to relevant DSN personnel, such as, SEs, Ops staff, etc.
TMS Manager2
Update DSA
Iterate Steps 3 thru 8 until DSA complete
TMS Manager & Customer
Completed DSA
8
Change Requests for New Capabilities (SSD, SCD)Project Requirements
Approve DSA
DSA Approvers
Approved DSA
11
No
Yes
DSN PCCB
Commitment(CRs)
Approved?
10
Go toSCMT #5ExceptionHandling
Proc
TMS Mgr
Alternatesolutionsavailable?
12
No
Yes
Proceed to
SCMT #4
CommitmentModification Request
(customer)De-commitment
Notice (PPP, SSD)Rework Request
(SCMT #4, 5)
Update spectrum analysis, as necessary
JPL Spectrum Manager3
Spectrum Allocation & data
Perform load analysisUpdate RAP user data base
DSN Resource Allocation Mgr
4
Analysis dataRAP database update
Provide input to DSA
DSN Operations5
Provide DMR input on tech needs
TDI Rep7
Technology Transfer Agreements
No
TMS Mgr& Customer
Is DSA acceptableto DSN &
Customer?
Yes
9
Rework
Approved DSA (to SCMT #4, SSD, SCD, SVE)Mission Summary
Spectrum Allocation (SCMT #4, SVE)
DSN SEs6
DSN Req’ts changes or design impactsUpdated Work Agreements,draft task plan
HQ
Re-assess customer requirements vs. capabilities/services.Refine DSN design impactsIf changes required to DSN,refine WAs for SCD work &draft task plan. If significant change to DSN, consult with NASA
SCMT #3
INTERPLANETARY NETWORK DIRECTORATE
California Institute of Technology
DSA (Draft & Final) (SCMT #3)
Budget Direct Effort Plan (PPP)
Task plans associated with commitment (SCD)Service Scheduling (SVE)
Monitors commitment execution and customer satisfaction metricsReports status (PMR, etc.)Invokes DSN Readiness Review Board prior to launch and DSNproject support activities
TMS Manager
Progress and Status ReportsReview Reports
2
Progress and Status Reports (customer)Review Reports (customer)Provide operations/
SVE with signed DSA (draft/ final) for action
TMS Manager1
Monitors implementation status and metricsReports status (PMR, etc.)
TMS Manager
Progress and Status Reports
6
Yes
TMS Mgr
Doescommitment
involve changesto DSN?
3Provide SCD withsigned DSA (draft/ final) for action
TMS Mgr4
Provide SSD withsigned DSA (draft/ final) for action
TMS Mgr5
TMS Mgr
Is there a change in project or
problems with agreements that
requiresrework?
7
NoYes Generate Rework
Request
TMS Mgr
Rework Request
8
Rework Request (SCMT #3)
Progress and Status Reports
(customer)
(Continue monitoring appropriate activities)
Monitor Operations
Monitor Developments
ProjectApproved andSigned DSA (SCMT #2)
Internal Programmatic
Reports (DSN) HQ Reports (NASA HQ)
Internal Programmatic
Reports (DSN)HQ Reports (NASA
HQ)
Service Scheduling (SVE)Process Metrics needed for monitoring function
(SVE )
Process Metrics needed for monitoring function
(SSD and/or SCD)
SCMT #4
INTERPLANETARY NETWORK DIRECTORATE
California Institute of TechnologySCMT #5
Exit SCMT
Process
DSN
Does DSN concur that an alternate system/ approach
is preferable?
1
Report status to GPMC
Customer &Office 920 Mgr
Status
2
NoNo
YesYes
Rework(in SCMT #1,
#2, or #3)
From SCMT #1, 2, or 3
GPMCReview
Alternate systemusage
approved?
3
HQ
Status (GPMC or NASA HQ)
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California Institute of Technology
GSFC Process Flow
Formulation Phase
Implementation Phase
Operations Phase
Start
Customer contacts NIMO
NIMO assigns a GSFC NIM
Customer & NIM work reqs
NIMO updates HQ NIM
monthly on customer base
Customer needs within capabilities No
Yes
NIMO notifies HQ
NIM
HQ SCaN & NIMO work to identify
additional resources
Resources identified
Resources not found
Stop
Configure networks
Customer reqs. defined &
agreement signed
Test networksTesting identifies
additional requirements
Support Mission
Evaluate
Networks ready to support
End
NIMO updates HQ on network status
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