Download - CO Pharmacy Billing Manual - Colorado Pharmacy Billing Manual 0.8_11...This pharmacy billing manual explains many of the Colorado Department of Health Care ... The Department has determined

Colorado Department of Health Care Policy and Financing Medical Assistance Program: Pharmacy Billing Manual Version 0.9

August 21, 2018

| Colorado Department of Health Care Policy and Financing Medical Assistance Program Pharmacy Billing Manual

Table of Contents

Pharmacy Requirements and Benefits ................................................................................................4 1990 OBRA Rebate Program ...............................................................................................................4 Prior Authorization Request (PAR) Process .........................................................................................4

Medications Requiring a PAR ................................................................................................................... 5 Guidelines Used by the Department for Determining PAR Criteria ......................................................... 5 Generic Mandate ...................................................................................................................................... 6

Dispensing Requirements ...................................................................................................................7 Refill Too Soon Policy ............................................................................................................................... 7 Tamper Resistant Prescription Pads ......................................................................................................... 7 Compounded Prescriptions ...................................................................................................................... 7 Partial Fills and/or Prescription Splitting .................................................................................................. 8 Emergency Three-Day Supply ................................................................................................................... 8 Lost/Stolen/Damaged/Vacation Prescriptions ......................................................................................... 9 Counseling ................................................................................................................................................ 9 Dispense As Written (DAW) Override Codes .......................................................................................... 10

Co-payment Exclusions ...................................................................................................................... 12 Reversals ............................................................................................................................................. 12

Retention of Records .............................................................................................................................. 12 340B Claims Processing .......................................................................................................................... 13 Mail Order .............................................................................................................................................. 13

Restricted Products .......................................................................................................................... 14 Exclusions ........................................................................................................................................ 15 Pharmacy Helpdesk.......................................................................................................................... 16 Billing Information ........................................................................................................................... 17

Timely Filing Requirements .................................................................................................................... 17 Rebilling Denied Claims .......................................................................................................................... 17

Reuse of Rx Numbers ......................................................................................................................... 18 Delayed Processing by Third Party Payers ......................................................................................... 18 Retroactive Member Eligibility ........................................................................................................... 18 Delayed Notification to the Pharmacy of Eligibility ........................................................................... 19 Extenuating Circumstances ................................................................................................................ 19

Request for Reconsideration .................................................................................................................. 19 Appealing Reconsideration Denials .................................................................................................... 20

Paper Claim Submission Requirements ............................................................................................. 21 Instructions for Completing the Pharmacy Claim Form ...................................................................... 22

Electronic Claim Submission Requirements ........................................................................................... 25 D.0 General Information .................................................................................................................. 26


Transactions Supported .......................................................................................................................... 26 Field Legend for Columns ....................................................................................................................... 26

Claim Billing/Claim Rebill Transaction ............................................................................................... 27 Response Claim Billing/Claim Rebill Payer Sheet Template ................................................................ 40

Claim Billing/Claim Rebill Accepted/Paid (or Duplicate of Paid) Response ............................................ 40 General Information ............................................................................................................................... 40 Claim Billing/Claim Rebill PAID (or Duplicate of PAID) Response ........................................................... 40 Claim Billing/Claim Rebill Accepted/Rejected Response........................................................................ 47 Claim Billing/Claim Rebill Rejected/Rejected Response......................................................................... 53

NCPDP Version D.0 Claim Reversal Template .................................................................................... 56 Request Claim Reversal Payer Sheet Template ...................................................................................... 56 General Information ............................................................................................................................... 56 Claim Reversal Transaction..................................................................................................................... 56

Response Claim Reversal Payer Sheet Template ................................................................................ 60 Claim Reversal Accepted/Approved Response ...................................................................................... 60 General Information ............................................................................................................................... 60 Claim Reversal Accepted/Approved Response ...................................................................................... 60 Claim Reversal Accepted/Rejected Response ........................................................................................ 63 Claim Reversal Rejected/Rejected Response ......................................................................................... 66

Revision History ............................................................................................................................... 68


Pharmacy Requirements and Benefits This pharmacy billing manual explains many of the Colorado Department of Health Care Policy and Financing’s (hereafter referred to as “the Department”) policies regarding billing, provider responsibilities, and Colorado Medical Assistance Program benefits. Providers should also consult the Code of Colorado Regulations (10 C.C.R. 2505-10 Volume 8) for further guidance regarding benefits and billing requirements.

1990 OBRA Rebate Program Federal regulation requires that drug manufacturers sign a national rebate agreement with the Centers for Medicaid and Medicare Services (CMS) to participate in the state Medical Assistance Program. Drugs produced by companies that have signed a rebate agreement (participating companies) are generally a Colorado Medical Assistance Program benefit but may be subject to restrictions. In addition, some products are excluded from coverage and are listed in the Restricted Products section. The Medical Assistance Program does not provide reimbursement for products by manufacturers that have not signed a rebate agreement unless the Department has made a determination that the availability of the drug is essential, such drug has been given 1-A rating by the Food and Drug Administration (FDA), and prior authorized.

Prior Authorization Request (PAR) Process Drugs that are considered regular Colorado Medical Assistance Program benefits do not require a prior authorization request (PAR). Certain restricted drugs require prior authorization before they are covered as a benefit of the Medical Assistance Program.

The procedure to request a PAR and the medications that require a PAR are outlined in Appendix P – Prior Authorization Procedures and Criteria located in the Pharmacy Prior Authorization Policies section of the Department’s website (https://www.colorado.gov/pacific/hcpf/provider-forms).

PARs are reviewed by the Department or Magellan Rx Management. All pharmacy PARs must be telephoned or faxed by the prescribing physician or physician’s agent to the Magellan Rx Management Pharmacy Support Center numbers identified in Appendix P. Notification of PAR approval or denial is sent to each of the following parties:

Requesting physician Proposed rendering provider (if identified on the PAR) Member

http://www.sos.state.co.us/CCR/Welcome.do

https://www.colorado.gov/pacific/hcpf/provider-forms


In addition to stating whether the PAR has been approved or denied, a PAR denial notification letter is sent to members. This letter identifies the member’s appeal rights. Only members have the right to appeal a PAR decision.

If additional information is requested in order to process the PAR, the physician should provide the information by phone or fax.

Approval of a PAR does not guarantee payment. PARs only assure that the approved service is medically necessary and considered to be a benefit of the Colorado Medical Assistance Program. All claims, including those for prior authorized services, must meet claim submission requirements before payment can be made. Some claim submission requirements include timely filing, eligibility requirements, pursuit of third-party resources, and required attachments included. A PAR approval does not override any of the claim submission requirements.

Medications Requiring a PAR Certain restricted drugs Non-preferred agents subject to the Preferred Drug List (PDL) Preferred agents to Clinical Prior Authorization requirements in Appendix P Over-the-counter (OTC) drugs that are not a regular Colorado Medical Assistance

Program benefit Intravenous (IV) solutions Total Parenteral Nutrition (TPN) therapy and drugs

Guidelines Used by the Department for Determining PAR Criteria

In determining what drugs should be subject to prior authorization, the Department applies the following criteria:

Significance of impact on the health of the Colorado Medical Assistance Program population

Required monitoring of prescribing protocols to protect both the long-term efficacy of the drug and the public health

Potential for, or a history of, drug diversion and other illegal utilization Appearance of the Colorado Medical Assistance Program usage in amounts inconsistent

with non- medical assistance program usage patterns, after adjusting for population characteristics

Clinical efficacy compared to other drugs in that class of medications Availability of more cost-effective comparable alternatives Procedures where inappropriate utilization has been reported in medical literature


Performing auditing services with constant review on drug utilization

Generic Mandate

Most brand-name drugs with a generic therapeutic equivalent are not covered by the Colorado Medical Assistance Program.

Members can receive a brand name drug without a PAR if:

Only a brand name drug is manufactured. A generic drug is not therapeutically equivalent to the brand name drug. The Department has determined the final cost of the brand name drug is less expensive. The drug is for the treatment of:

− Mental illness as defined in C.R.S 10-16-104 (5.5); − Treatment of cancer; − Treatment of epilepsy; or − Treatment of Human Immunodeficiency Virus (HIV) and Acquired Immune

Deficiency Syndrome (AIDS).

Members may receive a brand name drug with a PAR if:

A member has tried the generic equivalent but is unable to continue treatment on the generic drug.

The physician is of an opinion that a transition to the generic equivalent of a brand-name drug would be unacceptably disruptive to the patient’s stabilized drug regimen.

The Prior Authorization Form is available on the Department’s website For Our Providers>Provider Services>Forms>Pharmacy.

http://www.colorado.gov/cs/Satellite?c=Document_C&childpagename=HCPF%2FDocument_C%2FHCPFAddLink&cid=1251645585370&pagename=HCPFWrapper



Dispensing Requirements

Refill Too Soon Policy

For DEA Schedule 2 through 5 drugs, 85 percent of the days’ supply of the last fill must lapse before a drug can be filled again. For non-scheduled drugs, 75 percent of the days’ supply of the last fill must lapse before a drug can be filled again. A 7.5 percent tolerance is allowed between fills for Synagis. If the appropriate numbers of days have not lapsed, the claim will be denied as a refill-too-soon unless there has been a change in the dosing. For non-mail order transactions, there is a maximum 20-day accumulation allowed every rolling 180 days. If a Medicaid member enters or leaves a nursing facility, the member may require a refill-too-soon override in order to receive his or her drugs. A PAR must be submitted by contacting the Magellan Rx Management Pharmacy Support Center at 1-800-424-5725.

Tamper Resistant Prescription Pads

All Medicaid providers are required to use tamper-resistant prescription pads for written prescriptions. This requirement stems from the Social Security Act, 42 U.S.C. 1396b (i) (23), which lists three different characteristics to be integrated into the manufacture of prescription pads. Prescriptions must be written on tamper-resistant prescription pads that meet all three of the stated characteristics. More information about Tamper-Resistant Prescription Pads/Paper requirements and features can be found in the Pharmacy section of the Department’s website.

Compounded Prescriptions

A compounded prescription (a prescription where two or more ingredients are combined to achieve a desired therapeutic effect) must be submitted on the same claim. A PAR is only necessary if an ingredient in the compound is subject to prior authorization. Pharmacies may use the number 8 in Field # 420-DK instead of obtaining a PA for non-covered ingredients to allow the claim to pay for the ingredients that are considered a covered benefit. The Colorado Medical Assistance Program does not pay a compounding fee.

SNO-MED is a required field for compounds—the route of administration is required–NCPDP # ROUTE OF ADMINISTRATION (Field # 995-E2).


Partial Fills and/or Prescription Splitting

Prescriptions generally cannot be dispensed in quantities less than the physician ordered unless the quantity ordered is more than a 100-day supply for maintenance medications or more than a 30-day supply for non- maintenance medications.

Exception: Partial fills are allowed for DEA Schedule II prescription drugs dispensed to members residing in a Long-Term Care facility. Partial fills are not permitted for compounded prescriptions and partial fills may not be transferred from one pharmacy to another. The standard drug ingredient reimbursement methodology applies to the quantity dispensed with each fill. The claim for the initial partial fill pays the full dispensing fee for the prescription so claims for any subsequent partial fills do not include reimbursement for a dispensing fee. Partial fills must be dispensed within 60 days of the prescribed date.

All claims for partial fills require valid values in the following fields:

Dispensing Status (Field # 343-HD) = “P” or “C” Quantity Intended To Be Dispensed (Field # 344-HF) Days Supply Intended To Be Dispensed (Field # 345-HG)

Claims following the first partial fill also require valid values for the following fields:

Associated Prescription/Service Reference Number (Field # 456-EN) Associated Prescription/Service Date (Field # 457-EP)

Please Note: The dispensing status of ‘C’ must be indicated on a claim when days supply intended to dispense completes the quantity intended to be dispensed. If the dispensing status entered is ‘P’, the claim will deny with an NCPDP error code of “73~refills are not covered~176~ refills are not covered.”

In cases where a pharmacy has submitted both a “P” and “C” transaction but later need to reverse BOTH transactions, the transactions must be reversed in the following order:

Reverse the “C” transaction. After the “C” transaction has been successfully reversed, reverse the “P” transaction.

Please see the payer sheet grid below for more detailed requirements regarding each field.

Emergency Three-Day Supply

In an emergency, when a PAR cannot be obtained in time to fill the prescription, pharmacies may dispense a 72-hour supply (3 days) of covered outpatient prescription drugs to an eligible member by calling the Department’s PA Helpdesk for approval. Refer


to Appendix P in the Billing Manuals section of the Department’s website for the Magellan Rx Management Pharmacy Support Center number. An emergency is any condition that is life threatening or requires immediate medical intervention.

Lost/Stolen/Damaged/Vacation Prescriptions

The Department does not pay for early refills when needed for a vacation supply.

The Colorado Medical Assistance Program will cover lost, stolen, or damaged medications once per lifetime for each member. Pharmacies must call for overrides for lost, stolen, or damaged prescriptions. If a member calls the call center, the member will be directed to have the pharmacy call for the override. Stolen prescriptions will no longer require a copy of the police report to be submitted to the Department before approval will be granted. The replacement request and verification must be submitted to the Department within 60 days of the last refill of the medication.

Counseling

A pharmacist or pharmacist designee shall offer counseling regarding the drug therapy to each Medicaid patient with a new prescription. The offer to counsel shall be face-to-face communication whenever practical or by telephone. A pharmacist shall not be required to counsel a patient or caregiver when the patient or caregiver refuses such consultation. The pharmacist shall retain signatures from Medicaid members indicating that counseling was offered.

https://www.colorado.gov/pacific/hcpf/billing-manuals


Dispense As Written (DAW) Override Codes

DAW Code DAW Description Action Description

DAW 0 No Product Selection Indicated

Allow

DAW 1 Substitution Not Allowed by Prescriber

Allow

Prescriber has indicated the brand name drug is medically necessary. Product may require PAR based on brand-name coverage. If PAR is authorized, claim will pay with DAW1.

Allow Claim submitted with the generic product, claim will pay with DAW1.

DAW 2 Substitution Allowed – Patient Requested Product Dispensed

Deny NCPDP EC 8K – DAW Code Not Supported and return the following supplemental message “Submitted DAW Code not supported, Call 800-424-5725.”

DAW 3 Substitution Allowed – Pharmacist Selected Product Dispensed

Deny NCPDP EC 8K—DAW Code Not Supported and return the following supplemental message “Submitted DAW Code not supported, Call 800-424-5725.”

DAW 4 Substitution Allowed – Generic Drug Not in Stock


DAW 5 Substitution Allowed – Brand Drug Dispensed as a Generic



DAW Code DAW Description Action Description

DAW 6 Override Deny NCPDP EC 8K—DAW Code Not Supported and return the following supplemental message “Submitted DAW Code not supported, Call 800-424-5725.”

DAW 7 Substitution Not Allowed – Brand Drug Mandated by Law


DAW 8 Substitution Allowed – Generic Drug Not Available in Marketplace

Allow If there is a marketplace shortage for the generic version of the prescribed drug and only the brand-name product is available, claim will pay with DAW 8. The drug list will update as often as necessary to accommodate for drug shortages. If drug is on list, claim will pay.

DAW 9 Substitution Allowed by Prescriber but Plan Requests Brand

Allow

Drug list criteria designates the brand product as preferred, (i.e. BNR=Brand Name Required), claim will pay with DAW9.

Allow

In circumstances where Health First Colorado’s drug list designates both brand and generic as non-preferred products (NPP) DAW 9 may be used when plan prefers the non-preferred brand product.


Co-payment Exclusions

Applicable co-payment is automatically deducted from the provider’s payment during claims processing. Providers can collect co-payment from the member at the time of service or establish other payment methods. Services cannot be withheld if the member is unable to pay the co-payment.

Cost-sharing for members must not exceed 5% of their monthly household income. Members that meet their monthly co-payment maximum, or 5% of their monthly household income, will be exempt from co-payment for the remainder of that month.

The following categories of members are exempt from co-payment:

Members who are age 18 and younger Members residing in a nursing facility All services to women in the maternity cycle. The maternity cycle is the time period

during the pregnancy and sixty days’ post-partum. Clients that were in foster care until their 26th birthday. American Indian or Alaskan Native Services provided by Community Mental Health Services.

Reversals

If the member does not pick up the prescription from the pharmacy within 14 calendar days, the prescription must be reversed on the 15th calendar day. The pharmacy must retain a record of the reversal on file in the pharmacy for audit purposes. Pharmacies that have an electronic tracking system shall review prescriptions in will-call status on a daily basis and enter a reversal of prescriptions not picked up within 10 days of billing. In no case, shall prescriptions be kept in will-call status for more than 14 days.

Retention of Records

Source documents and source records used to create pharmacy claims shall be maintained in such a way that all electronic media claims can be readily associated and identified. These source documents, in addition to any work papers and records used to create electronic media claims, shall be retained by the provider for six years and shall be made readily available and produced upon request of the Secretary of the Department of Health and Human Services, the Department, and the Medicaid Fraud Control Unit and their authorized agents.


340B Claims Processing

The following NCPDP fields below will be required on 340B transactions. These values are for covered outpatient drugs.

NCPDP Field Name & Number Value Description

Submission Clarification Code (42Ø-DK)

2Ø = 340B Claim Required for 340B Claims. The value of ‘20’ submitted in the Submission Clarification field (NCPDP Field # 42Ø-DK) to indicate a 340B transaction. Indicates that the drug was purchased through the 340B Drug Pricing Program.

Basis of Cost Determination (423-DN)

Ø5 = Acquisition Cost or Ø8 = Disproportionate Share Pricing

Required for 340B Claims. The value of ‘05’ (Acquisition) or ‘08’ (340B Disproportionate Share Pricing/Public Health Service) in the Basis of Cost Determination field (NCPDP Field # 423-DN).

Separately, physician administered drugs must have a UD code modifier on 837P, 837I and CMS 1500 claim formats.

Mail Order

Enrolled Medicaid fee-for-service (FFS) members may receive their outpatient maintenance medications for chronic conditions through the mail from participating pharmacies.

Local and out-of-state pharmacies may provide mail-order prescriptions for Medicaid members if they are enrolled with the Colorado Medical Assistance Program and are registered and in good-standing with the State Board of Pharmacy.

Non-maintenance products submitted by a pharmacy for mail order prescriptions will deny.


Restricted Products The Colorado Medical Assistance Program restricts or excludes coverage for some drug categories. More information may be obtained in Appendix P in the Billing Manuals section of the Department’s website.

Restricted products by participating companies are covered as follows:

None No products in the category are Medical Assistance Program benefits.

Limited Prior authorization requests for some products may be approved based on medical necessity.

All All products in this category are regular Medical Assistance Program benefits.

Category Benefits

Anorexia (weight loss) None

Weight gain Limited

Cosmetic purposes or hair growth None

Cough and cold * Limited

DESI drugs ** [applies to drugs with a Covered Outpatient Drug (COD) status equal to DESI – 5 (LTE/IRS drug for all indications or DESI 6 LTE/IRS drug withdrawn from market)]

None

Non-rebatable products None

Fertility None

Non-prescription drugs Aspirin, Insulin; others Limited

Prenatal vitamins All for females. None for males.

Other vitamins Limited

Barbiturates Limited

Smoking cessation Limited

* Cough and cold products: Cough and cold products include combinations of narcotic and nonnarcotic cough suppressants, expectorants, and/or decongestants. Single agent antihistamines and their combination products with a decongestant are not considered to be cough and cold products and are regular Medical Assistance Program benefits.

** DESI drugs: DESI drugs are products that are declared “less than effective” by the FDA and are not a benefit of the Medical Assistance program.

https://www.colorado.gov/hcpf/provider-forms


Exclusions The following are not benefits of the Colorado Medical Assistance Program:

DESI drugs and any drug if by its generic makeup and route of administration, it is identical, related, or similar to a less than effective drug identified by the FDA

Drugs classified by the U.S.D.H.H.S. FDA as “investigational” or “experimental” Dietary needs or food supplements (see Appendix P for a list) Medicare Part D drugs for Part D eligible members, including compound claims that

contain a drug not listed on the dual eligible drug list Drugs manufactured by pharmaceutical companies not participating in the Colorado

Medicaid Drug Rebate Program. Fertility drugs IV equipment (for example, Venopaks dispensed without the IV solutions). Nursing

facilities must furnish IV equipment for their patients. Personal care items such as mouth wash, deodorants, talcum powder, bath powder, soap

(of any kind), dentifrices, etc. Spirituous liquors of any kind Drug used for erectile or sexual dysfunction

The following are not pharmacy benefits of the Colorado Medical Assistance Program:

Drugs administered in the physician’s office; these must be billed by the physician as a medical benefit using a CMS 1500 Claim Form or through the Colorado Medical Assistance Program Web Portal.

Drugs administered in clinics; these must be billed by the clinic using a CMS 1500 claim form or through the Web Portal.

Drugs administered in a dialysis unit are part of the dialysis fee or billed using a CMS 1500 claim form or through the Web Portal.

Drugs administered in the hospital are part of the hospital fee. Durable Medical Equipment (DME); these must be billed as a medical benefit using a

CMS 1500 claim form or through the Web Portal.

https://sp0.hcpf.state.co.us/Mercury/login.aspx





Pharmacy Helpdesk Magellan Rx Management provides a Pharmacy Support Center to handle clinical, technical, and member calls. The Pharmacy Support Center is available to answer provider claim submission and basic drug coverage questions. The Support Center can be reached at 1-800-424-5725. The Helpdesk is available 24 hours a day, seven days a week.


Billing Information The Colorado Medical Assistance Program uses the National Council on Prescription Drug Programs (NCPDP) electronic format and the Pharmacy Claim Form (PCF) to submit prescription drug claims. Magellan Rx Management processes both electronic and paper claims and provides claim, provider, eligibility, and PAR interfaces with the Medicaid Management Information System (MMIS). All electronic claims must be submitted through a pharmacy switch vendor. Claims that cannot be submitted through the vendor must be submitted on paper. Please refer to the specific rules and requirements regarding electronic and paper claims below.

Timely Filing Requirements

Pharmacy claims must be submitted electronically and within the timely filing period, with few exceptions. Timely filing for electronic and paper claim submission is 120 days from the date of service.

Pharmacies should retrieve their Remittance Advice (RA) through the Provider Web Portal. Claims that do not result in the Colorado Medical Assistance Program authorizing reimbursement for services rendered may be resubmitted. If a claim is denied, the pharmacy should follow the procedure set forth below for rebilling denied claims. If a resolution is not reached, a pharmacy can ask for reconsideration from Magellan Rx Management. If the reconsideration is denied, the final option is to appeal the reconsideration.

Rebilling Denied Claims

Pharmacies may electronically rebill denied claims when the claim submission is within 120 days of the date of service. Claims that are older than 120 days are still considered timely if received within 60 days of the last denial. Pharmacies should continue to rebill until a final resolution has been reached. Pharmacies must keep records of all claim submissions, denials, and related documentation until final resolution of the claim.

Copies of all forms necessary for submitting claims are also available on the Pharmacy Billing Procedures and Forms page of the Department’s website. Instructions on how to complete the PCF are available in this manual. All necessary forms should be submitted to Magellan Rx Management at:

Magellan Health Service Attention Paper Claims Processing P.O. Box 85042 Richmond, VA 23242


There are four exceptions to the 120-day rule: Delayed Processing by Third Party Payers, Retroactive Member Eligibility, Delayed Notification to the Pharmacy of Eligibility and Extenuating Circumstances. Each of these exceptions is detailed below along with the specific instructions for submitting claims.

Reuse of Rx Numbers

The system allows refills in accordance with the number of authorized refills submitted on the original paid claim. The number of authorized refills must be consistent with the original paid claim for all subsequent refills. If the original fills for these claims have no authorized refills a new RX number is required.

Delayed Processing by Third Party Payers

The Colorado Medical Assistance Program is the payer of last resort. When timely filing expires due to delays in receiving third-party payment or denial documentation, Magellan Rx Management is authorized to consider the claim as timely if received within 60 days from the date of the third-party payment or denial or within 365 days of the date of service, whichever occurs first. Pharmacies must complete third-party information on the PCF and submit documentation from the third-party payer of payment or lack of payment.

Retroactive Member Eligibility

If the timely filing period expires due to a delayed or back-dated member eligibility determination, the claim is considered timely if received within 120 days of the date that the member appears on state eligibility files.

Pharmacies can submit these claims electronically or by paper. If a pharmacy chooses to submit these claims by paper, complete a PCF and attach the Retroactive Backdate Letter from the county to each claim to verify the member’s eligibility.

Pharmacies may submit claims electronically by obtaining a PAR from the Magellan Rx Management Pharmacy Support Center. The pharmacy must fax the Retroactive Eligibility Letter from the county to the Pharmacy Support Center at 1-800-424-5881. The pharmacy should receive a confirmation fax from the Pharmacy Support Center within 24 hours. If a confirmation is not received within 24 hours, the pharmacy should call the Pharmacy Support Center at 1-800-424-5725. Once the confirmation fax is received, the pharmacy has 120 days from the date the member was granted backdate eligibility to electronically submit claims from the date of eligibility.


Delayed Notification to the Pharmacy of Eligibility

Pharmacies are expected to take appropriate and reasonable action to identify Colorado Medical Assistance Program eligibility in a timely manner. If a pharmacy is made aware of eligibility after 120 days from the date of service, the pharmacy can submit the PCF paper claim form along with Certification & Request for Timely Filing Extension Delayed Eligibly Notification. This form is specifically for the requests of a timely filing extension caused by delayed eligibility notification. Because pharmacies must attach a completed Certification and Request for Timely Filing Extension Delayed Eligibly Notification form to each claim, these claims must be submitted by paper. The Certification and Request for Timely Filing Extension Delayed Eligibly Notification form can be found in the Forms section of the Department’s website.

Extenuating Circumstances

Requests for timely filing waivers for extenuating circumstances must be made in writing and must contain a detailed description of the circumstance that was beyond the control of the pharmacy. Exceptions are granted only when the pharmacy is able to document that appropriate action was taken to meet filing requirements, and that the pharmacy was prevented from filing as the result of extenuating unforeseen and uncontrollable circumstances. Pharmacy employee negligence, employer failure to provide sufficient, well-trained employees, or failure to properly monitor the activities of employees and agents (e.g., billing services) are not considered extenuating circumstances beyond the pharmacy provider's control. The detailed description of the extenuating circumstances must be attached to the PCF and mailed to Magellan Rx Management.

Request for Reconsideration

When a pharmacy has exhausted all authorized rebilling procedures and has not been paid for a claim, the pharmacy may submit a Request for Reconsideration to Magellan Rx Management.

We recommend that pharmacies contact Magellan Rx Management Pharmacy Support Center at 1-800-424-5725 before submitting a request for reconsideration.

Requests for Reconsideration must be filed in writing with Magellan Rx Management within 60 days of the most recent claim or prior reconsideration denial.

Copies of all RAs, electronic claim rejections, and/or correspondence documenting compliance with timely filing and 60-day rule requirements must be submitted with the Request for Reconsideration. A Request for Reconsideration will display on the RA as a paid or denied claim without specifying that it is a claim for reconsideration.






An additional request for reconsideration may be submitted within 60 days of the reconsideration denial if information can be corrected or if additional supporting information is available. The resubmitted request must be completed in the same manner as an original reconsideration request.

The Request for Reconsideration Form and instructions are available in the Provider Services Forms section of the Department website.

Appealing Reconsideration Denials

If a pharmacy disagrees with the final decision of Magellan Rx Management, the pharmacy may file an appeal with the Office of Administrative Courts.

Representation by an attorney is usually required at administrative hearings. Appeals to the Office of Administrative Courts must be filed in writing within 60 days from the mailing date of the reconsideration denial. Appeals may be sent to:

Office of Administrative Courts 1525 Sherman Street – 4th Floor Denver, CO 80203 Fax 303-866-5909



Paper Claim Submission Requirements With few exceptions, providers are required to submit claims electronically. Electronically mandated claims submitted on paper are processed, denied, and marked with the message “Electronic Filing Required.”

The following claims can be submitted on paper and processed for payment:

Providers who consistently submit five or fewer claims per month; Claims that are more than 120 days from the date of service that require special

attachments; and Reconsideration claims.

Providers can submit only one claim per submission on the PCF; however, compound claims can be submitted. Providers must submit accurate information. The use of inaccurate or false information can result in the reversal of claims.

The PCF should be submitted to Magellan Rx Management agent at:

Magellan Health Service Attention Paper Claims Processing P.O. Box 85042 Richmond, VA 23242


Instructions for Completing the Pharmacy Claim Form Below are the completion instructions for the Colorado Pharmacy Claim Form (PCF-2) for Pharmacy Providers. The form is one-sided and requires an authorized signature. Providers must follow the instructions below and may only submit one (prescription) per claim. The claim may be a multi-line compound claim. If there is more than a single payer, a D.0 electronic transaction must be submitted.

Note: The format for entering a date is different than the date format in the POS system ***.

Field Value Comment

I. Client Information

Client’s Medicaid ID # Client’s 7-character Medical Assistance Program ID

Required

Group ID COMEDICAID Default value on claim form

Relationship Code 1 = Cardholder Default value on claim form

Client’s Name Last, First, MI Required

Other Coverage Code 0 = Not specified 1 = No other coverage exists –

Claim not identified covered 2 = Other coverage 3 = Other coverage 4 = Other cov exists-Pymt not

collected

Required when submitting a claim for member w/ other coverage

Client’s DOB MM/DD/YYYY Required

II. Pharmacy Information

Service Provider ID NPI = National Provider Identifier

Required

Service Provider ID Qualifier 01 = NPI-National Provider Identifier

Required

III. Prescriber Information

Prescriber’s Last Name Last Name of Prescriber Required

Prescriber’s Phone # Prescriber’s Phone # Required

Prescriber’s ID Prescriber’s NPI, CO State License or DEA

Required Prescriber NPI will be required on all pharmacy transactions with a DOS greater than or equal to 02/25/2017.

Prescriber’s ID Qualifier Ø1 = NPI Required


Field Value Comment

08 = State License # 12 = DEA Number

IV. Claim Information (Claim must be for same client as listed above)

Prescription # Prescription # Assigned by Pharmacy

Required

Date Written MM/DD/YYYY Required

Date Filled MM/DD/YYYY Required

Fill # 00 = Original 01–99 = # of Refills Fill

Required

Prescription # Qualifier 0 = Blank 1 = Rx Billing

Required

Prescription Origin Code 1 = Written 2 = Telephone 3 = Electronic 4 = Facsimile 5 = Pharmacy

Required

Days Supply # of Days Prescription is Prescribed

Required

DAW Codes 0 = No Generic 1 = Substitution Not Allowed

by Prescriber 8 = Substitution Allowed –

Generic Drug Not Available in Marketplace

9 = Substitution Allowed by Prescriber but Plan Requests Brand

Values other than Ø, 1, 08 and 09 will deny. The “Dispense as Written (DAW) Override Codes” table describes valid scenarios allowable per DAW code.

PA Type Code 0 = Not Specified

Quantity Prescribed Metric Decimal Quantity Required – If claim is for a compound prescription, list total # of units for claim.

Quantity Dispensed Metric Decimal Quantity Required – If claim is for a compound prescription, list total # of units for claim.

Product ID NDC # Required – If claim is for a compound prescription, enter “0.”


Field Value Comment

Product ID Qualifier 00 = If claim is a multi-ingredient compound transaction 03 = National Drug Code (NDC)

Required – If claim is for a compound prescription, enter “00.”

Submitted Ingredient Cost Required – Enter total ingredient costs even if claim is for a compound prescription.

Total Charge Required – Pharmacy’s Usual and Customary Charge

Gross Amount Due Required

Unit of Measure Required

V. Other Payer Information

Other Payer Cov Type 01 = Primary Required if Other Cov Code equals 2, 3, or 4

Other Payer Date MM/DD/YYYY Required if Other Cov Code equals 2, 3, or 4

Other Payer $ Paid Required if Other Cov Code equals 2, 3, or 4

Other Payer $ Paid Qualifier 02 = Shipping 03 = Postage Service 04 = Administrative 05 = Incentive 06 = Cognitive 07 = Drug Benefit 09 = Compound Preparation

Cost 10 = Sales Tax

Required if Other Cov Code equals 2, 3, or 4

Other Payer Reject Code Value from Prior Payer Required if Other Cov Code equals 3

Other Payer Patient Responsibility $

Value from Prior Payer Required if Other Cov Code equals 4

Other Payer Patient Responsibility $ Qualifier

01 = Amount 05 = Amount of 5.1 Co-pay 07 = Amount of Coinsurance

Required if Other Cov Code equals 4

Compound Claim Blank 0 = Not a Claim Specified 1 = Not a Compound 2 = Claim is a Compound

Claim

Required when claim is for a compound prescription


Field Value Comment

Diagnosis Code Qualifier 02 = ICD10 Code

Diagnosis Code ICD10

RX Override 8 = Process Compound Claim for Approved Ingredients * In the future, Colorado plans to utilize other Rx Override fields.

Conditional – Needed to process claim for approved ingredients when claim is for a compound prescription

If the claim is a compound claim, complete the bottom section of the claim form to indicate each ingredient name, NDC quantity, and cost. Remember that there is a limit of one prescription per claim form.

Ingredient Name Ingredient Name Required when the claim is for a compound prescription

NDC NDC Number of the Ingredient Required when the claim is for a compound prescription

Quantity Metric Decimal Quantity Dispensed

Required when the claim is for a compound prescription

Ingredient Cost Submitted Required when the claim is for a compound prescription

Electronic Claim Submission Requirements

Interactive claim submission is a real-time exchange of information between the provider and the Colorado Medical Assistance Program. The provider creates interactive claims one at a time and transmits them by toll-free telephone through a switch company to Magellan Rx Management. Magellan Rx Management reviews the claim and immediately returns a status of paid or denied for each transaction to the provider’s personal computer. If the claim is denied, Magellan Rx Management will send one or more denial reason(s) that identify the problem(s).

Interactive claim submission must comply with Colorado D.0 Requirements. Providers must submit accurate information. The use of inaccurate or false information can result in the reversal of claims.

An optional data element means that the user should be prompted for the field but does not have to enter a value.

Drug Utilization Review (DUR) information, if applicable, will appear in the message text of the response.

Electronic claim submissions must meet timely filing requirements.


D.0 General Information Effective February 25, 2017, pharmacies must code their systems using the D.0 Payer Sheets provided below when submitting pharmacy POS transactions to the Colorado Medical Assistance Program for payment.

Transactions Supported

Payer: Please list each transaction supported with the segments, fields, and pertinent information on each transaction.

Transaction Code Transaction Name

B1 Billing

B3 Rebill

B2 Reversal

Field Legend for Columns

Payer Usage Column Value Explanation Payer Situation Column

MANDATORY M The Field is mandatory for the Segment in the designated Transaction.

No

REQUIRED R The Field has been designated with the situation of "Required" for the Segment in the designated Transaction.

No

QUALIFIED REQUIREMENT

RW “Required when.” The situations designated have qualifications for usage ("Required if x", "Not required if y").

Yes

Fields that are not used in the Claim Billing/Claim Rebill transactions and those that do not have qualified requirements (i.e. not used) for this payer are excluded from the template.


Claim Billing/Claim Rebill Transaction The following lists the segments and fields in a Claim Billing or Claim Rebill Transaction for the NCPDP Telecommunication Standard Implementation Guide Version D.Ø.

Transaction Header Segment Questions Check Claim Billing/Claim Rebill If Situational, Payer Situation

This segment is always sent X

Source of certification IDs required in Software Vendor/Certification ID (11Ø-AK) is Payer Issued

X

Transaction Header Segment Claim Billing/Claim Rebill

Field # NCPDP Field Name Value Payer Usage Payer Situation

1Ø1-A1 BIN Number 018902 M

1Ø1-A2 VERSION/RELEASE NUMBER

DØ M

1Ø3-A3 TRANSACTION CODE M

1Ø4-A4 PROCESSOR CONTROL NUMBER

P303018902 M

1Ø9-A9 TRANSACTION COUNT M One transaction for B2 or compound claim; Four allowed for B1 or B3

2Ø2-B2 SERVICE PROVIDER ID QUALIFIER

M Code qualifying the ‘Service Provider ID’ (Field # 2Ø1-B1) Ø1 – National Provider Identifier (NPI)

2Ø1-B1 SERVICE PROVIDER ID M

4Ø1-D1 DATE OF SERVICE M

11Ø-AK SOFTWARE VENDOR/CERTIFICATION ID

This will be provided by the provider’s software vendor

M Assigned when vendor is certified with Magellan Rx Management – If not number is supplied, populate with zeros

Insurance Segment Questions Check Claim Billing/Claim Rebill If Situational, Payer Situation



Insurance Segment

Segment Identification (111 AM) = “Ø4” Claim Billing/Rebill

Field # NCPDP Field Name Value Payer Usage Payer Situations

3Ø2-C2 CARDHOLDER ID 12-Byte alpha/numeric ID

M CO Medicaid identification number

312-CC CARDHOLDER FIRST NAME

RW

313-CD CARDHOLDER LAST NAME RW 36Ø-2B MEDICAID INDICATOR UNITED

STATES AND CANADIAN PROVINCE POSTAL SERVICE

RW Imp Guide: Required, if known, when patient has Medicaid coverage. Payer Requirement: Required in special situations when State issues instructions.

3Ø1-C1 GROUP ID COMEDICAID

R

306-C6 PATIENT RELATIONSHIP CODE

1 = Subscriber

R

Patient Segment Questions Check Claim Billing/Claim Rebill If Situational, Payer Situation

This segment is always sent This segment is situational X Required for B1 and B3 transactions

Patient Segment

Segment Identification (111 AM) = “Ø1” Claim Billing/Claim Rebill


3Ø4-C4 DATE OF BIRTH Format = CCYYMMDD

R

3Ø5-C5 PATIENT GENDER CODE R 31Ø-CA PATIENT FIRST NAME R

311-CB PATIENT LAST NAME R

335-2C PREGNANCY INDICATOR RW Imp Guide: Required if this field could result in different coverage, pricing, or patient financial responsibility.


Patient Segment Segment Identification (111 AM) = “Ø1” Claim Billing/Claim Rebill


384-4X PATIENT RESIDENCE RW Imp Guide: Required if this field could result in different coverage, pricing, or patient financial responsibility.

Claim Segment Questions Check Claim Billing/Claim Rebill If Situational, Payer Situation


This plan does not accept partial fills X

Claim Segment Segment Identification (111 AM) = “Ø7” Claim Billing/Claim Rebill


455-EM PRESCRIPTION/SERVICE REFERENCE NUMBER QUALIFIER

1 = Rx Billing M

4Ø2-D2 PRESCRIPTION/SERVICE REFERENCE NUMBER

12 Bytes M

456-EN ASSOCIATED PRESCRIPTION/SERVICE REFERENCE NUMBER

12 Bytes RW Required for partial fills. This value is the prescription number from the first partial fill.

436-E1 PRODUCT/SERVICE ID QUALIFIER

ØØ = Not specified

Ø3 = National Drug Code (NDC)

M ØØ must be submitted for compounds

03 for non-compound claims

4Ø7-D7 PRODUCT/SERVICE ID NDC for non-compound claims

“Ø” for compound claims

M

442-E7 QUANTITY DISPENSED Metric Decimal Quantity

R




344-HF QUANTITY INTENDED TO BE DISPENSED

Metric Decimal Quantity

RW Required for partial fills. Metric decimal quantity of medication that would be dispensed for a full quantity.

4Ø3-D3 FILL NUMBER Ø = Original dispensing

1–5 = Refill number – Number of the replenishment

R

4Ø5-D5 DAYS SUPPLY R

345-HG DAYS SUPPLY INTENDED TO BE DISPENSED

RW Required for partial fills. Days supply for the metric decimal quantity of medication that would be dispensed for a full quantity.

4Ø6-D6 COMPOUND CODE 1 = Not a Compound

2 = Compound

R

4Ø8-D8 DISPENSE AS WRITTEN (DAW)/PRODUCT SELECTION CODE

Ø = No Product Selection Indicated

1 = Substitution Not Allowed by Prescriber

8 = Substitution Allowed—Generic Drug Not Available

R Values other than Ø, 1, 08 and 09 will deny. The “Dispense as Written (DAW) Override Codes” table describes the valid scenarios allowable per DAW code.




in Marketplace

9 = Substitution Allowed by Prescriber but Plan Requests Brand

343-HD DISPENSING STATUS P=Partial C=Comple

te

RW Required for partial fills. “P” indicates the quantity dispensed is a partial fill. “C” indicates the completion of a partial fill.

414-DE DATE PRESCRIPTION WRITTEN

CCYYMMDD R

457-EP ASSOCIATED PRESCRIPTION/SERVICE DATE

CCYYMMDD RW Required for partial fills. Date of service for the Associated Prescription/Service Reference Number (456-EN).

415-DF NUMBER OF REFILLS AUTHORIZED

Ø = No refills authorized

1–99 = Authorized Refill number – with 99 being as needed, refills unlimited

R

419-DJ PRESCRIPTION ORIGIN CODE

1 = Written

2 = Telephone

R




3 = Electronic

4 = Facsimile

5 = Pharmacy

354-NX SUBMISSION CLARIFICATION CODE COUNT

Maximum count of 3

RW*** Required if field # 420-DK is sent

42Ø-DK SUBMISSION CLARIFICATION CODE

RW 8 = Process Compound For Approved Ingredients

9 = Encounters 20 = 340B – Indicates

that, prior to providing service, the pharmacy has determined the product being billed is purchased pursuant to rights available under Section 340B of the Public Health Act of 1992 including sub-ceiling purchases authorized by Section 340B (a) (10) and those made through the Prime Vendor Program (Section 340B(a)(8)).

3Ø8-C8 OTHER COVERAGE CODE RW Required for Coordination of Benefits. OCC 8 is not allowed. Medicaid is always the payer of last resort. Refer to the Other Coverage Code Quick sheet available in the Pharmacy Billing Procedures and Forms section of the Department’s website (colorado.gov/hcpf).

6ØØ-28 UNIT OF MEASURE EA = Each R

http://teams2-mrx/it/FHAppDev/ProjMgmt/2015%20Projects/Colorado%20PBMS/Design%20Specifications%20Document%20(DSD)/Colorado%20PBMS%20FirstRx%20DSD/colorado.gov/hcpf




GM = Grams

ML = Milliliters

481-DI LEVEL OF SERVICE RW

461-EU PRIOR AUTHORIZATION TYPE CODE

RW

995-E2 ROUTE OF ADMINISTRATION

SNOMED CT Value

RW Required when Rx is a compound.

Pricing Segment Questions Check Claim Billing/Claim Rebill If Situational, Payer Situation


Pricing Segment Segment Identification (111-AM) = “11” Claim Billing/Claim Rebill


4Ø9-D9 INGREDIENT COST SUBMITTED

R

412-DC DISPENSING FEE SUBMITTED

RW Required if necessary as component of Gross Amount Due

426-DQ USUAL AND CUSTOMARY CHARGE

R

43Ø-DU GROSS AMOUNT DUE R 423-DN BASIS OF COST

DETERMINATION RW Imp Guide: Required if

needed for receiver claim/encounter adjudication. Ø5 (Acquisition) or Ø8 (34ØB/ Disproportionate Share Pricing/Public Health Service required when billing 340B transactions.


Prescriber Segment Questions Check Claim Billing/Claim Rebill If Situational, Payer Situation

This Segment is always sent X

Prescriber Segment Segment Identification (111-AM) = “Ø3” Claim Billing/Claim Rebill


466-EZ PRESCRIBER ID QUALIFIER

Ø1 = NPI 08 = State

License # 12 = DEA

R

411-DB PRESCRIBER ID Prescriber’s individual NPI, CO State License or DEA

R Prescriber NPI will be required on all pharmacy transactions with a DOS greater than or equal to 02/25/2017. Claims submitted with the Prescriber State License after 02/25/2017 will deny NCPDP EC 25 – Missing/Invalid Prescriber ID.

Coordination of Benefits/Other Payments

Segment Questions Check Claim Billing/Claim Rebill If Situational, Payer Situation

This Segment is always sent

This Segment is situational X Required only for secondary, tertiary, etc., claims.

Coordination of Benefits/Other Payments Segment

Segment Identification (111-AM) = “Ø5”

Claim Billing/Claim Rebill Scenario 3 – Other Payer Amount Paid, Other Payer-Patient

Responsibility Amount, and Benefit Stage Repetitions Present (Government Programs)


337-4C Coordination of Benefits/Other Payments Count

Maximum count of 9

RW

338-5C Other Payer Coverage Type RW

339-6C OTHER PAYER ID QUALIFIER

RW Required if Other Payer ID (Field # 34Ø-7C) is used

34Ø-7C OTHER PAYER ID RW Required if COB segment is used.







Other Payer ID = BIN of other payer.

443-E8 OTHER PAYER DATE RW Required if identification of the Other Payer Date is necessary for claim/encounter adjudication, CCYYMMDD

341-HB OTHER PAYER AMOUNT PAID COUNT

Maximum count of 9

RW*** Required on all COB claims with Other Coverage Code of 2 or 4 – Required if Other Payer Amount Paid Qualifier (342-HC) is used.

342-HC OTHER PAYER AMOUNT PAID QUALIFIER

RW Required when there is payment from another source.

Required if Other Payer Amount Paid (431-Dv) is used.

431-DV OTHER PAYER AMOUNT PAID

RW Required if other payer has approved payment for some/all of the billing. Required on all COB claims with Other Coverage Code of 2 or 4. OCC = 2 must submit >

$0.01; OCC = 4 must submit = 0.

471-5E OTHER PAYER REJECT COUNT

Maximum count of 5.

RW*** Required if Other Payer Reject Code (472-6E) is used. Required on all COB claims with Other Coverage Code of 3.

472-6E OTHER PAYER REJECT CODE

RW Required on all COB claims with Other Coverage Code of 3

353-NR OTHER PAYER-PATIENT RESPONSIBILITY AMOUNT COUNT

Maximum count of 25

RW*** Required on all COB claims with Other Coverage Code of 2 or 4







351-NP OTHER PAYER-PATIENT RESPONSIBILITY AMOUNT QUALIFIER

RW Required if Other Payer patient Responsibility Amount (352-NQ) is submitted. Payer Requirement: Required if OCC = 4. Colorado will only reimburse for amounts submitted with qualifiers 01, 05, and 07. Ø1 = Amount Applied to

Periodic Deductible (517-FH)

Ø5 = Amount of Copay (518-FI)

Ø6 = Patient Pay Applied to Amount (only if Periodic Prior Payer was still Deductible in NCPDP version

Ø7 = Amount of Coinsurance (572-4U)

352-NQ OTHER PAYER-PATIENT RESPONSIBILITY AMOUNT

RW Required for all COB claims with Other Coverage Code of 2 or 4. No blanks allowed

DUR/PPS Segment Questions Check Claim Billing/Claim Rebill If Situational, Payer Situation

This segment is always sent

This segment is situational X It is used when a sender notifies the receiver of drug utilization, drug evaluations, or information on the appropriate selection to process the claim/encounter.


DUR/PPS Segment Segment Identification (111-AM) = “Ø8” Claim Billing/Claim Rebill


473-7E DUR/PPS CODE COUNTER Maximum of 9 occurrences

RW*** Required if DUR/PPS Segment is used

439-E4 REASON FOR SERVICE CODE

RW*** Required when needed to communicate DUR information Allowed Values: DD = Drug-Drug

Interaction ER = Early Refill HD = High Dose PG = Pregnancy

44Ø-E5 PROFESSIONAL SERVICE CODE

RW*** Required when needed to communicate DUR information Allowed Values: MA = Medication

Administration – use for vaccine

MØ = Prescriber consulted PØ = Patient consulted RØ = Pharmacist consulted

other source


DUR/PPS Segment Segment Identification (111-AM) = “Ø8” Claim Billing/Claim Rebill


441-E6 RESULT OF SERVICE CODE

RW*** Required when needed to communicate DUR information Allowed Values: 1A = Filled As Is, False

Positive 1B = Filled Prescription As

Is 1C = Filled, With Different

Dose 1D = Filled, With Different

Directions 1F = Filled, With Different

Quantity 1G = Filled, With

Prescriber Approval 2A = Prescription not filled 2B = Not filled, directions

clarified

Compound Segment Questions Check Claim Billing/Claim Rebill If Situational, Payer Situation

This segment is always sent

This segment is situational X It is used for multi-ingredient prescriptions, when each ingredient is reported.

Compound Segment

Segment Identification (111-AM) = “1Ø” Claim Billing/Claim Rebill


45Ø-EF COMPOUND DOSAGE FORM DESCRIPTION CODE

M

451-EG COMPOUND DISPENSING UNIT FORM INDICATOR

M

447-EC COMPOUND INGREDIENT COMPONENT COUNT

M Colorado Pharmacy supports up to 25 ingredients

488-RE COMPOUND PRODUCT ID QUALIFIER

M


Compound Segment Segment Identification (111-AM) = “1Ø” Claim Billing/Claim Rebill


489-TE COMPOUND PRODUCT ID M

448-ED COMPOUND INGREDIENT QUANTITY

M

449-EE COMPOUND INGREDIENT DRUG COST

M

**End of Request Claim Billing/Claim Rebill (B1/B3) Payer Sheet Template**


Response Claim Billing/Claim Rebill Payer Sheet Template

Claim Billing/Claim Rebill Accepted/Paid (or Duplicate of Paid) Response

** Start of Response Claim Billing/Claim Rebill (B1/B3) Payer Sheet Template**

General Information

Payer Name: Magellan Rx Management Date: 02/25/2017

Plan Name/Group Name: Colorado Medicaid

BIN: 018902 PCN: P303018902

Claim Billing/Claim Rebill PAID (or Duplicate of PAID) Response

The following lists the segments and fields in a Claim Billing or Claim Rebill response (Paid or Duplicate of Paid) Transaction for the NCPDP Telecommunication Standard Implementation Guide Version D.Ø.

Response Transaction Header Segment Questions Check

Claim Billing/Claim Rebill Accepted/Paid (or Duplicate of Paid)

If Situational, Payer Situation


Response Transaction Header Segment Claim Billing/Claim Rebill Accepted/Paid (or Duplicate of Paid)



M


1Ø9-A9 TRANSACTION COUNT M

5Ø1-F1 HEADER RESPONSE STATUS

M


M




Response Message Segment Questions Check Claim Billing/Claim Rebill

Accepted/Paid (or Duplicate of Paid) If Situational, Payer Situation


This Segment is situational X Sent if additional information is available from the payer/processor.

Response Message Segment

Segment Identification (111-AM) = “2Ø” Claim Billing/Claim Rebill

Accepted/Paid (or Duplicate of Paid)


5Ø4-F4 MESSAGE RW Required if text is needed for clarification or detail.

Response Insurance Segment Questions Check Claim Billing/Claim Rebill



This Segment is situational

Response Insurance Segment

Segment Identification (111-AM) = “25” Claim Billing/Claim Rebill



3Ø1-C1 GROUP ID RW Required if needed to identify the actual cardholder or employer group, to identify appropriate group number, when available.

Response Patient Segment Questions Check Claim Billing/Claim Rebill




Response Patient Segment Segment Identification (111-AM) = “29”



31Ø-CA PATIENT FIRST NAME RW Required if known.

311-CB PATIENT LAST NAME RW Required if known.


Response Patient Segment Segment Identification (111-AM) = “29”



3Ø4-C4 DATE OF BIRTH RW Required if known.

Response Status Segment Questions Check Claim Billing/Claim Rebill



Response Status Segment




112-AN TRANSACTION RESPONSE STATUS

M

5Ø3-F3 AUTHORIZATION NUMBER

RW Required if needed to identify the transaction.

547-5F APPROVED MESSAGE CODE COUNT

RW Required if Approved Message Code (548-6F) is used.

548-6F APPROVED MESSAGE CODE

RW Required if Approved Message Code Count (547-5F) is used and the sender needs to communicate additional follow up for a potential opportunity.

13Ø-UF ADDITIONAL MESSAGE INFORMATION COUNT

RW Required if Additional Message Information (526-FQ) is used.

132-UH ADDITIONAL MESSAGE INFORMATION QUALIFIER


526-FQ ADDITIONAL MESSAGE INFORMATION

RW Required when additional text is needed for clarification or detail.

131-UG ADDITIONAL MESSAGE INFORMATION CONTINUITY

RW Required if and only if current repetition of Additional Message Information (526-FQ) is used, another populated repetition of Additional Message Information (526-FQ) follows it, and the text of the following message is a continuation of the current.


Response Status Segment Segment Identification (111-AM) = “21”



549-7F HELP DESK PHONE NUMBER QUALIFIER

RW Required if Help Desk Phone Number (55Ø-8F) is used.

55Ø-8F HELP DESK PHONE NUMBER

RW Required if needed to provide a support telephone number to the receiver.

Response Claim Segment Questions Check Claim Billing/Claim Rebill



Response Claim Segment





M


M

Response Pricing Segment Questions Check Claim Billing/Claim Rebill



Response Pricing Segment




5Ø5-F5 PATIENT PAY AMOUNT R

5Ø6-F6 INGREDIENT COST PAID

R

5Ø7-F7 DISPENSING FEE PAID RW • Required if this value is used to arrive at the final reimbursement.


Response Pricing Segment Segment Identification (111-AM) = “23”



557-AV TAX EXEMPT INDICATOR

RW • Required if the sender (health plan) and/or patient is tax exempt and exemption applies to this billing.

521-FL INCENTIVE AMOUNT PAID

RW Required if this value is used to arrive at the final reimbursement.

Required if Incentive Amount Submitted (438-E3) is greater than zero (Ø).

563-J2 OTHER AMOUNT PAID COUNT

RW Imp Guide: Required if Other Amount Paid (565-J4) is used.

564-J3 OTHER AMOUNT PAID QUALIFIER

RW Imp Guide: Required if Other Amount Paid (565-J4) is used.

565-J4 OTHER AMOUNT PAID RW Required if this value is used to arrive at the final reimbursement.

Required if Other Amount Claimed Submitted (48Ø-H9) is greater than zero (Ø).

566-J5 OTHER PAYER AMOUNT RECOGNIZED

RW Required if this value is used to arrive at the final reimbursement.

Required if Other Payer Amount Paid (431-DV) is greater than zero (Ø) and Coordination of Benefits/Other Payments Segment is supported.

5Ø9-F9 TOTAL AMOUNT PAID R

522-FM BASIS OF REIMBURSEMENT DETERMINATION

RW Required if Ingredient Cost Paid (5Ø6-F6) is greater than zero (Ø).

Required if Basis of Cost Determination (432-DN) is submitted on billing.

512-FC ACCUMULATED DEDUCTIBLE AMOUNT

RW Provided for informational purposes only.


Response Pricing Segment Segment Identification (111-AM) = “23”



513-FD REMAINING DEDUCTIBLE AMOUNT


514-FE REMAINING BENEFIT AMOUNT


517-FH AMOUNT APPLIED TO PERIODIC DEDUCTIBLE

RW Required if Patient Pay Amount (5Ø5-F5) includes deductible

518-FI AMOUNT OF COPAY RW Required if Patient Pay Amount (5Ø5-F5) includes co-pay as patient financial responsibility.

52Ø-FK AMOUNT EXCEEDING PERIODIC BENEFIT MAXIMUM

RW Required if Patient Pay Amount (5Ø5-F5) includes amount exceeding periodic benefit maximum.

572-4U AMOUNT OF COINSURANCE

RW Required if Patient Pay Amount (5Ø5-F5) includes coinsurance as patient financial responsibility.

128-UC SPENDING ACCOUNT AMOUNT REMAINING

RW This dollar amount will be provided, if known, to the receiver when the transaction had spending account dollars reported as part of the patient pay amount.

129-UD HEALTH PLAN-FUNDED ASSISTANCE AMOUNT

RW Required when the patient meets the plan-funded assistance criteria, to reduce Patient Pay Amount (5Ø5-F5). The resulting Patient Pay Amount (5Ø5-F5) must be greater than or equal to zero.

Response DUR/PPS Segment Questions Check Claim Billing/Claim Rebill



This Segment is situational X Sent when DUR intervention is encountered during claim processing.


Response DUR/PPS Segment Segment Identification (111-AM) = “24”



567-J6 DUR/PPS RESPONSE CODE COUNTER

RW Required if Reason for Service Code (439-E4) is used.


RW Required if utilization conflict is detected.

528-FS CLINICAL SIGNIFICANCE CODE

RW Required if needed to supply additional information for the utilization conflict.

529-FT OTHER PHARMACY INDICATOR


53Ø-FU PREVIOUS DATE OF FILL


Required if Quantity of Previous Fill (531-FV) is used.

531-FV QUANTITY OF PREVIOUS FILL


Required if Previous Date Of Fill (53Ø-FU) is used.

532-FW DATABASE INDICATOR RW Required if needed to supply additional information for the utilization conflict.

533-FX OTHER PRESCRIBER INDICATOR


544-FY DUR FREE TEXT MESSAGE


57Ø-NS DUR ADDITIONAL TEXT


Response Coordination of Benefits/Other Payers Segment Questions Check




This Segment is situational X Sent when Other Health Insurance (OHI) is encountered during claims processing.


Response Coordination of Benefits/Other Payers Segment

Segment Identification (111-AM) = “28”



355-NT OTHER PAYER ID COUNT

RW

338-5C OTHER PAYER COVERAGE TYPE

RW


RW Required if Other Payer ID (34Ø-7C) is used.

34Ø-7C OTHER PAYER ID RW Required if other insurance information is available for coordination of benefits.

991-MH OTHER PAYER PROCESSOR CONTROL NUMBER

RW Required if other insurance information is available for coordination of benefits.

356-NU OTHER PAYER CARDHOLDER ID


992-MJ OTHER PAYER GROUP ID


142-UV OTHER PAYER PERSON CODE

RW Required if needed to uniquely identify the family members within the Cardholder ID, as assigned by the other payer.

127-UB OTHER PAYER HELP DESK PHONE NUMBER

RW Required if needed to provide a support telephone number of the other payer to the receiver.

143-UW OTHER PAYER PATIENT RELATIONSHIP CODE

RW Required if needed to uniquely identify the relationship of the patient to the cardholder ID, as assigned by the other payer.

Claim Billing/Claim Rebill Accepted/Rejected Response

Response Transaction Header Segment Questions Check Claim Billing/Claim Rebill Accepted/Rejected




Response Transaction Header Segment Claim Billing/Claim Rebill Accepted/Rejected



M




M


M



Response Message Segment Questions Check Claim Billing/Claim Rebill Accepted/Rejected If Situational, Payer Situation


This Segment is situational X


Segment Identification (111-AM) = “2Ø” Claim Billing/Claim Rebill Accepted/Rejected



Response Insurance Segment Questions Check Claim Billing/Claim Rebill Accepted/Rejected If Situational, Payer Situation




Response Insurance Segment Segment Identification (111-AM) = “25” Claim Billing/Claim Rebill Accepted/Rejected


3Ø1-C1 GROUP ID R Required if needed to identify the actual cardholder or employer group, to identify appropriate group number, when available.

Required to identify the actual group that was used when multiple group coverage exist.

3Ø2-C2 CARDHOLDER ID RW Required if the identification to be used in future transactions is different than what was submitted on the request.

Response Patient Segment Questions Check Claim Billing/Claim Rebill Accepted/Rejected If Situational, Payer Situation


This Segment is situational X Sent when known by plan

Response Patient Segment Segment Identification (111-AM) = “29” Claim Billing/Claim Rebill Accepted/Rejected


31Ø-CA PATIENT FIRST NAME RW Required if known.

311-CB PATIENT LAST NAME RW Required if known.

3Ø4-C4 DATE OF BIRTH RW Required if known.

Response Status Segment Questions Check Claim Billing/Claim Rebill Accepted/Rejected




Segment Identification (111-AM) = “21” Claim Billing/Claim Rebill Accepted/Rejected



M


Required if needed to identify the transaction.

51Ø-FA REJECT COUNT R


Response Status Segment Segment Identification (111-AM) = “21” Claim Billing/Claim Rebill Accepted/Rejected


511-FB REJECT CODE R

546-4F REJECT FIELD OCCURRENCE INDICATOR

RW Required if a repeating field is in error, to identify repeating field occurrence.













Response Claim Segment Questions Check Claim Billing/Claim Rebill Accepted/Rejected If Situational, Payer Situation






M Imp Guide: For Transaction Code of “B1,” in the Response Claim Segment, the Prescription/Service Reference Number Qualifier (455-EM) is “1” (Rx Billing).


Response Claim Segment Segment Identification (111-AM) = “22” Claim Billing/Claim Rebill Accepted/Rejected



M

Response DUR/PPS Segment Questions Check Claim Billing/Claim Rebill Accepted/Rejected If Situational, Payer Situation


This Segment is situational X Sent when DUR intervention is encountered during claim adjudication.

Response DUR/PPS Segment



567-J6 DUR/PPS RESPONSE CODE COUNTER

Maximum 9 occurrences supported.

RW Required if Reason for Service Code (439-E4) is used.


RW Required if utilization conflict is detected.

528-FS CLINICAL SIGNIFICANCE CODE


529-FT OTHER PHARMACY INDICATOR


53Ø-FU PREVIOUS DATE OF FILL


Required if Quantity of Previous Fill (531-FV) is used.

531-FV QUANTITY OF PREVIOUS FILL


Required if Previous Date of Fill (53Ø-FU) is used.

532-FW DATABASE INDICATOR RW Required if needed to supply additional information for the utilization conflict.


Response DUR/PPS Segment Segment Identification (111-AM) = “24” Claim Billing/Claim Rebill Accepted/Rejected


533-FX OTHER PRESCRIBER INDICATOR


544-FY DUR FREE TEXT MESSAGE


57Ø-NS DUR ADDITIONAL TEXT


Response Prior Authorization Segment

Questions Check

Claim Billing/Claim Rebill Accepted/Rejected If Situational, Payer Situation


This Segment is situational X Sent when claim adjudication outcome requires subsequent PA number for payment

Response Prior Authorization Segment Segment Identification (111-AM) = “26”

Claim Billing/Claim Rebill Accepted/Rejected


498-PY PRIOR AUTHORIZATION NUMBER–ASSIGNED

RW Required when the receiver must submit this Prior Authorization Number in order to receive payment for the claim.

Response Coordination of Benefits/Other

Payers Segment Questions Check

Claim Billing/Claim Rebill Accepted/Rejected If Situational, Payer Situation


This Segment is situational X Sent when Other Health Insurance (OHI) is encountered during claim processing.

Response Coordination of Benefits/Other

Payers Segment Segment Identification (111-AM) = “28”

Claim Billing/Claim Rebill Accepted/Rejected


355-NT OTHER PAYER ID COUNT

RW


Response Coordination of Benefits/Other Payers Segment




RW


RW Required if Other Payer ID (34Ø-7C) is used.

34Ø-7C OTHER PAYER ID RW Required if other insurance information is available for coordination of benefits.

991-MH OTHER PAYER PROCESSOR CONTROL NUMBER


356-NU OTHER PAYER CARDHOLDER ID


992-MJ OTHER PAYER GROUP ID


142-UV OTHER PAYER PERSON CODE

RW Required if needed to uniquely identify the family members within the Cardholder ID, as assigned by the other payer.

127-UB OTHER PAYER HELP DESK PHONE NUMBER

RW Required if needed to provide a support telephone number of the other payer to the receiver.

143-UW OTHER PAYER PATIENT RELATIONSHIP CODE

RW Required if needed to uniquely identify the relationship of the patient to the cardholder ID, as assigned by the other payer.

Claim Billing/Claim Rebill Rejected/Rejected Response

Response Transaction Header Segment Questions Check Claim Billing/Claim Rebill Rejected/Rejected




Response Transaction Header Segment Claim Billing/Claim Rebill Rejected/Rejected



M




M


M



Response Message Segment Questions Check Claim Billing/Claim Rebill Rejected/Rejected If Situational, Payer Situation




Segment Identification (111-AM) = “2Ø” Claim Billing/Claim Rebill Rejected/Rejected



Response Status Segment Questions Check Claim Billing/Claim Rebill Rejected/Rejected If Situational, Payer Situation



Segment Identification (111-AM) = “21” Claim Billing/Claim Rebill Rejected/Rejected



M


RW Required if needed to identify the transaction.




Response Status Segment Segment Identification (111-AM) = “21” Claim Billing/Claim Rebill Rejected/Rejected
















** End of Response Claim Billing/Claim Rebill (B1/B3) Payer Sheet Template**


NCPDP Version D.0 Claim Reversal Template

Request Claim Reversal Payer Sheet Template

** Start of Request Claim Reversal (B2) Payer Sheet Template**

General Information


Client Name: Colorado Medicaid BIN: 018902 PCN: P303018902

Claim Reversal Transaction

The following lists the segments and fields in a Claim Reversal Transaction for the NCPDP Telecommunication Standard Implementation Guide Version D.Ø.

Transaction Header Segment Questions Check Claim Reversal If Situational, Payer Situation


Source of certification IDs required in Software Vendor/Certification ID (11Ø-AK) is Payer Issued

X

Transaction Header Segment Claim Reversal


1Ø1-A1 BIN NUMBER 018902 M


M


1Ø4-A4 PROCESSOR CONTROL NUMBER

P303018902

M



M




Transaction Header Segment Claim Reversal


11Ø-AK SOFTWARE VENDOR/CERTIFICATION ID

This will be provided by the provider’s software vendor

M If no number is supplied, populate with zeros

Insurance Segment Questions Check Claim Reversal If Situational, Payer Situation



Insurance Segment

Segment Identification (111-AM) = “Ø4” Claim Reversal


3Ø2-C2 CARDHOLDER ID M

3Ø1-C1 GROUP ID RW Required if needed to match the reversal to the original billing transaction.

3Ø6-C6 PATIENT RELATIONSHIP CODE

R

Claim Segment Questions Check Claim Reversal If Situational, Payer Situation


Claim Segment




M


M

436-E1 PRODUCT/SERVICE ID QUALIFIER

M

4Ø7-D7 PRODUCT/SERVICE ID M


Claim Segment Segment Identification (111-AM) = “Ø7” Claim Reversal


4Ø3-D3 FILL NUMBER R Required if needed for reversals when multiple fills of the same Prescription/Service Reference Number (4Ø2-D2) occur on the same day.

3Ø8-C8 OTHER COVERAGE CODE

RW Required if needed by receiver to match the claim that is being reversed.

Pricing Segment Questions Check Claim Reversal If Situational, Payer Situation



Pricing Segment Segment Identification (111-AM) = “11” Claim Reversal


438-E3 INCENTIVE AMOUNT SUBMITTED

RW Required if this field could result in contractually agreed upon payment.

43Ø-DU GROSS AMOUNT DUE RW Required if this field could result in contractually agreed upon payment.


Segment Questions Check Claim Reversal If Situational, Payer Situation


This Segment is situational X Required only for secondary, tertiary, etc., claims.

Scenario 3 – Other Payer Amount Paid, Other Payer-Patient Responsibility Amount, and Benefit Stage Repetitions Present (Government Programs)

X OCC codes 0, 1, 2, 3, and 4 Supported (no co-pay only billing allowed)





337-4C COORDINATION OF BENEFITS/OTHER PAYMENTS COUNT

RW

338-5C Other Payer Coverage Type RW


RW Required if Other Payer ID (Field # 34Ø-7C) is used

34Ø-7C OTHER PAYER ID RW Required if COB segment is used

443-E8 OTHER PAYER DATE RW Required if identification of the Other Payer Date is necessary for claim/encounter adjudication.

341-HB OTHER PAYER AMOUNT PAID COUNT

RW Required if Other Payer Amount Paid Qualifier (342-HC) is used.

342-HC OTHER PAYER AMOUNT PAID QUALIFIER

RW Required when there is payment from another source. Required on all COB claims with Other Coverage Code of 2 “Ø7” is the only accepted value.

431-DV OTHER PAYER AMOUNT PAID

RW Required if other payer has approved payment for some/all of the billing.

471-5E OTHER PAYER REJECT COUNT

RW*** Required on all COB claims with Other Coverage Code of 3.

472-6E OTHER PAYER REJECT CODE

RW Required on all COB claims with Other Coverage Code of 3

353-NR OTHER PAYER – PATIENT RESPONSIBILITY AMOUNT COUNT

R Required if Other Payer-Patient Responsibility Amount Qualifier (351-NP) is used

351-NP OTHER PAYER-PATIENT RESPONSIBILITY AMOUNT QUALIFER

R Required if Other Payer-Patient Responsibility Amount (352-NQ) is used

352-NQ OTHER PAYER-PATIENT RESPONSIBILITY AMOUNT

R Required OCC = 2 or 4

** End of Request Claim Reversal (B2) Payer Sheet Template**


Response Claim Reversal Payer Sheet Template

Claim Reversal Accepted/Approved Response

** Start of Claim Reversal Response (B2) Payer Sheet Template**

General Information


Plan Name/Group Name: Colorado Medicaid BIN: 018902 PCN: P303018902

Claim Reversal Accepted/Approved Response

The following lists the segments and fields in a Claim Reversal response (Approved) Transaction for the NCPDP Telecommunication Standard Implementation Guide Version D.Ø.

Response Transaction Header Segment Questions Check Claim Reversal – Accepted/Approved



Response Transaction Header Segment Claim Reversal – Accepted/Approved



M




M


M



Response Message Segment Questions Check Claim Reversal – Accepted/Approved If Situational, Payer Situation



Response Message Segment Questions Check Claim Reversal – Accepted/Approved If Situational, Payer Situation

This Segment is situational X Provide general information when used for transmission-level messaging.

Response Message

Segment Identification (111-AM) = “2Ø” Claim Reversal – Accepted/Approved



Response Status Segment Questions Check Claim Reversal – Accepted/Approved If Situational, Payer Situation


Response Status Segment Segment Identification (111-AM) = “21” Claim Reversal – Accepted/Approved



M

5Ø3-F3 AUTHORIZATION NUMBER RW Required if needed to identify the transaction.

547-5F APPROVED MESSAGE CODE COUNT

RW Required if Approved Message Code (548-6F) is used.

548-6F APPROVED MESSAGE CODE

RW Required if Approved Message Code Count (547-5F) is used and the sender needs to communicate additional follow up for a potential opportunity.








Response Status Segment Segment Identification (111-AM) = “21” Claim Reversal – Accepted/Approved








Response Claim Segment Questions Check Claim Reversal – Accepted/Approved If Situational, Payer Situation


Response Claim Segment Segment Identification (111-AM) = “22” Claim Reversal – Accepted/Approved



M For Transaction Code of “B2,” in the Response Claim Segment, the Prescription/Service Reference Number Qualifier (455-EM) is “1” (Rx Billing).


M

Response Pricing Segment Questions Check Claim Reversal – Accepted/Approved If Situational, Payer Situation


This Segment is situational X Sent if reversal results in generation of pricing detail.


Response Pricing Segment Segment Identification (111-AM) = “23” Claim Reversal – Accepted/Approved


521-FL INCENTIVE AMOUNT PAID RW Required if this field is reporting a contractually agreed upon payment.

5Ø9-F9 TOTAL AMOUNT PAID RW Required if any other payment fields sent by the sender.

Claim Reversal Accepted/Rejected Response

Response Transaction Header Segment Questions Check Claim Reversal – Accepted/Rejected



Response Transaction Header Segment Claim Reversal – Accepted/Rejected



M




M


M



Response Message Segment Questions Check Claim Reversal – Accepted/Rejected If Situational, Payer Situation



Response Message Segment Segment Identification (111-AM) = “2Ø” Claim Reversal – Accepted/Rejected




Response Message Segment Segment Identification (111-AM) = “2Ø” Claim Reversal – Accepted/Rejected


Response Status Segment Questions Check Claim Reversal – Accepted/Rejected If Situational, Payer Situation



Segment Identification (111-AM) = “21” Claim Reversal – Accepted/Rejected



M

5Ø3-F3 AUTHORIZATION NUMBER R
















Response Status Segment Segment Identification (111-AM) = “21” Claim Reversal – Accepted/Rejected




Response Claim Segment Questions Check Claim Reversal – Accepted/Rejected If Situational, Payer Situation



Segment Identification (111-AM) = “22” Claim Reversal – Accepted/Rejected



M For Transaction Code of “B2,” in the Response Claim Segment, the Prescription/Service Reference Number Qualifier (455-EM) is “1” (Rx Billing).


M


Segment Questions Check

Claim Reversal If Situational, Payer Situation





Claim Reversal


337-4C COORDINATION OF BENEFITS/OTHER PAYMENTS COUNT

RW


RW


Claim Reversal Rejected/Rejected Response

Response Transaction Header Segment Questions Check Claim Reversal – Rejected/Rejected



Response Transaction Header Segment Claim Reversal – Rejected/Rejected



M




M


M



Response Message Segment Questions Check Claim Reversal – Rejected/Rejected If Situational, Payer Situation




Segment Identification (111-AM) = “2Ø” Claim Reversal – Rejected/Rejected


5Ø4-F4 MESSAGE RW Imp Guide: Required if text is needed for clarification or detail.

Payer Requirement: Same as Imp Guide

Response Status Segment Questions Check Claim Reversal - Rejected/Rejected If Situational, Payer Situation



Response Status Segment Segment Identification (111-AM) = “21” Claim Reversal – Rejected/Rejected



M

5Ø3-F3 AUTHORIZATION NUMBER R

















** End of Claim Reversal (B2) Response Payer Sheet Template**


Revision History Revision Date Additions/Changes Section Initials

08/26/2016 Updates made throughout related to the POS implementation under Magellan Rx Management.

N/A TW

09/26/2016 Updates made throughout related to the POS implementation under Magellan Rx Management.

TW

01/05/2017 Updates made to DAW requirements Dispense as Written

TW

02/03/2017 Update to URL posted under Pharmacy Requirements and Benefits sections per Cathy T. request.

Update to URL posted under Restricted Products section per Cathy T. request.

Pharmacy Requirements & Benefits Pharmacy Helpdesk

TW

02/03/2017 Medication Requiring PAR - Update to Over-the-counter products. Refill Too Soon Policy - Update to refill too soon policy for Synagis. Restricted Products – updated to DESI coverage requirements. Benzodiazepines removed from coverage list. Billing Information - gaps or spacing removed. Instructions for Completing the Pharmacy Claim Form – Client’s Medicaid ID field length changed to 7-characters D.0 General Information – updated based on new POS go-live date. Cover Page – updated

Multiple sections listed.

TW

02/08/2017 Instructions for Completing the Pharmacy Claim Form – update to Prescriber ID, ID Qualifier and Product ID Qualifier.

Instructions for Completing the Pharmacy Claim Form

TW

05/23/2017 Updated Lost/Stolen/Damaged/Vacation Prescriptions section – police report is no longer required for Stolen Medications; Updated DAW chart with the following note for DAW 9: Note: For products that are Brand Name Required, DAW 9 will be allowed; Added B2 to the Transactions Supported Chart; Added the following to 351-NP Other Payer Patient Responsibility Amount Qualifier: Ø6 = Patient Pay Applied to Amount (only if Periodic Prior Payer was still Deductible in NCPDP version

AM


Revision Date Additions/Changes Section Initials

08/28/2017 PAR Process: Updated notification letter section RTS Policy: Updated accumulation language DAW 8: Updated section that applies to drug list 340B Claims Processing: Added chart for values Single Agent Antihistamines: Combination product with decongestant language added Timely Filing: Remittance Advice (RA) language updated Appealing: Fax number added to section Reuse of Rx Numbers: New section added

Multiple Sections Listed

JR

10/13/2017 Partial Fills and/or Prescription: Updated partial fill criteria 340B Claims Processing: Updated acquisition cost value


JR

11/8/2017 Updated contact information on page 15, to include Magellan’s helpdesk info

Pg. 15 CP

11/20/2017 Update verbiage in Co-payment section Pg. 11 CP

08/21/2018 Exclusions: Updated list of exclusions to include compound claims regarding dual eligibles. DAW Codes: Updated “Dispense as Written (DAW) Override Code” table and updated payor sheets to reflect allowable DAW codes.


MM