CLIENT SERVICINGun-complicating the complicated
CLIENTIS NOT A
DEVILhis mission is not
to destroy you !
BUILD
CONVERSATIONScommunication strategies are for campaigns not clients
great relations begin with great conversations
THERE IS NO
the word is a sin
HOWEVER IS THE ONLY NO
don’t refuse : advise implications & suggest alternates
WHEN
20 80:give in a little gain a lot
negotiating
PHRASE REapple is a fruit so is a phone
don’t assumeASK & UNDERSTAND
PROBEanswers are there , be a seeker
NETWORKknow more to gain more
BE
PROFFESIONALbe friendly not a friend
ONE MORE THING which we should remember from the
60’s
LOVEWHATYOUDO
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