Certicateof completion

WAJID KHALILhas successfully completed the HP LIFE e-Learningcourse on “Customer relationshipmanagement (CRM)”

Through this self-paced online course, totaling approximately 1 Contact Hour, the aboveparticipant actively engaged in an exploration of the customer relationship management (CRM)process, learning why a CRM tool is benecial and how to use contact management software asa CRM tool for the participant's own business.

Presented May 25, 2014

Jeannette WeisschuhDirector, Economic ProgressHP Corporate Affairs

Rebecca J. StoeckleVice President and Director, Health and TechnologyEducation Development Center, Inc.

Certicate serial #1353700-423