Central Bedfordshire Council
Comparison Group:
2013-14 Actuals and
2014-15 Estimates
(a)
(g)
(x)
(m)
(k)
(h)
(r)
(u)
(s)
(e)
(t)
(z)
(f)
(n)
(d)
(w)
Central Bedfordshire
Wiltshire
Cheshire East
Bedford
Cheshire West and Chester
Bath & North East Somerset
Shropshire
West Berkshire
Herefordshire
South Gloucestershire
Stockport
Solihull
North Somerset
Warrington
Calderdale
Swindon
Page 1 17/03/2015Libraries_Profile
FOREWORD
I am pleased to be able to present the fourth
edition of the CIPFAstats Comparative Profile for
Public Library Services.
These profiles provide a comprehensive analysis of
public libraries data covering all the major topics
collected in the CIPFAstats Public Libraries
collection.
This means that there should be something for
everyone interested in the running of public library
services.
The analysis is simple and non-judgemental. You will not find any
quartiles, traffic lights or subjective commentary. Instead the report
seeks to visualise the data and to enable readers to draw their own
conclusions.
The "Executive Report" acts as a high level summary, but is also designed
as an introduction to the whole report. Most readers will find reading
through these pages helpful as an introduction to the style and logic of the more detailed pages.
The reports will aid everyone interested in public library services to ask
informed questions and come up with informed proposals for how the
services should be delivered in the future.
We hope you find this report interesting and helpful. If you have any
comments, suggestions or queries then CIPFA would be delighted to hear
from you (please see appendix 5 for contact details).
Kind regards,
Ian Watson
Lancashire County CouncilChair of the CIPFA Public Library Statistics Working Party
Page 2 17/03/2015Libraries_Profile
Executive Summary Page 4
Section A - Libraries & Library Users Page 7
Section B - Resourcing Page 14
Section C - Workload Page 24
Section D - Stock Page 30
Section E - Performance Page 40
Appendices Page 44
INDEX
Approach to missing data
INTRODUCTION
The aim of the profile is to provide management information for decision makers involved in
providing the libraries service. Due to the wide range of topics covered, the report will have a broad appeal and should be of interest to members, librarians and officers.
This profile compares your authority's library service figures from the 2014 CIPFAstats
collection with the group of authorities specified on the title page.
This is the fourth year of the profile, CIPFA would greatly appreciate your feedback and
suggestions on how we can make the profiles more interesting and useful.
• 91% of UK Library Authorities (92% in England) provided data for the 2014 CIPFAstats Public Library Statistics. Authorities who did not provide data are excluded from these comparisions completely.
• In a small number of cases authorities have provided totals (e.g. for costs), but not a complete breakdown. In such
cases the breakdown has been estimated by techniques such as apportionment or comparison to previous years' figures.
• In a small number of cases authorities have not provided other pieces of information. Where CIPFA felt this value
was important an estimation has been made. In no cases does this estimated data constitute more than 15% of the data used in a comparision.
• Should any authority not be fully happy with estimates provided for their authority we will be very happy to produce
a new report for them using new data supplied by that authority.
• If you have any queries about our approach please do not hesitate to contact us: [email protected]
Page 3 17/03/2015Libraries_Profile
A: Libraries and Library Users
•
•
•
•
•
•
Central Bedfordshire has an average number of
libraries within the group giving an indication of
the scale of the library service.
For more information about this type of chart
please see appendix 1.
EXECUTIVE SUMMARY
Comparing Central Bedfordshire with 15 Other Library Authorities
This summary provides an overview of the key indicators from the main report along with a few points of current
interest, showing how your authority's library service compares against other authorities.
Unless specified otherwise all data relates to 2013-14 Actuals.
The chart on the left compares the number of
libraries your authority has with the other
authorities in the comparison. Central
Bedfordshire has 14 libraries (the bar
highlighted in black) compared to an average of
17 libraries (as shown by the horizontal line).
Each pale bar represents one of the authorities
in the comparator group.
Population is an important figure in this report
as we use it as a denominator to adjust for the
size of the authority (see next chart).
Central Bedfordshire is the 7th largest of the 16
authorities compared here (in terms of
population).
The number of active borrowers per 1,000
population is a key indication of how well the
library service engages with the public.
Central Bedfordshire is in the bottom quartile
suggesting that the library service does not
engage as well with the population when
compared to the other authorities.
Please see appendix 1 for further details on
quartiles.
0
100
200
300
400
500
600
g x k r t e a w z d f n s m h u
Population (000's)
0
50
100
150
200
250
300
s n e x g k w u f h z t r d a m
Number of Active Borrowers per 1,000
population
0
5
10
15
20
25
30
35
40
g k r d x w t z e a f n u s h m
Number of Libraries (31/03/14)
Page 4 17/03/2015Libraries_Profile
B: Resourcing
•
•
•
•
•
•
For most authorities a drop can be seen in the 2014-15 estimates.
One well publicised approach that library
authorities are taking is using volunteers.
Total revenue expenditure per 1,000 population
is a key cost indicator. Figures in the graph
opposite are 2013-14 actuals.
Central Bedfordshire comes out as being at the
lowest end of the comparison, which suggests
that is is providing a low cost service. It may be
worth looking back to the number of active
borrowers per 1,000 population to check that
the service is successfully engaging with the
public.
The line chart plots the total revenue expenditure per 1,000 population over the last four years and shows the
estimated figure for 2014-15. The population figure used for all years is the mid-year 2013 figure, so the
changes in value relate to changes in expenditure only.
Central Bedfordshire had 2.3% of 'worked hours'
provided by volunteers in 2013-14 compared to
an average of 4.5%.
£0
£5,000
£10,000
£15,000
£20,000
£25,000
z x d h t w u f e g m r k s a n
Total Revenue Expenditure per 1,000
population
£0
£2,000
£4,000
£6,000
£8,000
£10,000
£12,000
£14,000
£16,000
£18,000
2010-11 2011-12 2012-13 2013-14 2014-15
(Estimates)
Total Revenue Expenditure per 1,000 population: Time Series
Central Bedfordshire Average
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
g r h f e w u d n s x a z k m t
Volunteer hours as a % of volunteer hours
plus employee hours
Page 5 17/03/2015Libraries_Profile
C: Workload
•
•
•
D: Stock
•
E: Performance
•
This chart compares the overall book stock level
of the library service.
Central Bedfordshire successfully supplied 71%
of book requests within 7 days of request. This
was just above average for the group of
authorities compared.
The number of visits per 1,000 population is a
strong indicator of workload faced by the
authority.
It is also another measure of engagement and
offers a more complete picture as it will include
other reasons for visiting the library as well as
borrowing.
This chart compares another core library
activity, providing an indicator for both workload
and the demand placed on the library book
stock.
0
1,000
2,000
3,000
4,000
5,000
6,000
w f t h r n k x z g a d e m s u
Physical Visits for Library Purposes per
1,000 population
0
500
1,000
1,500
2,000
2,500
z d m n r h k w t g x s u a f e
Total Book Stock per 1,000 population
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
x k e f w a n m h g u t r s d z
Total Book Issues per 1,000 population
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
w m s d x a r g k u t f z e n h
Percentage supplied within 7 days
Page 6 17/03/2015Libraries_Profile
(See page 8 for details)
Section Contents
Page 8 A1: Service Points
Number of service points
Busiest service points
Page 9 A2: Population Density
Comparisons for static & mobile libraries
% authorities without mobile libraries
Page 10 A3: Opening Hours
Distribution of opening hours
Opening hours at busiest service points
Page 11 A4: Library Users
Number of active borrows
Number of housebound readers
Number of visits
Electronic counters
Visits to website
Page 13 A5: Electronic Workstations
Number of terminals
Number of hours available & recorded
Public wi-fi access
SECTION A: LIBRARIES AND LIBRARY USERS
0
2
4
6
8
10
12
d k r g w u z f n t h s a e x m
Total Service Points per 100,000 population
• This section compares the information on numbers of libraries,
opening hours, library users, visits and electronic access.
Page 7 17/03/2015Libraries_Profile
at 31 March 2014
Mobile Libraries
Static Service Points
Total Service Points
Population
Source: CIPFA Public Library Statistics 2014 - Cells 1 to 14, ONS Population Estimates Mid 2013
2013-14 Actuals
Busiest Service Point (Issues): Busiest Service Point (Visits):
Issues per annum Visits per annum
Source: CIPFA Public Library Statistics 2014 - Cells 15 & 16 Source: CIPFA Public Library Statistics 2014 - Cells 17 & 18
A1: Service Points
Number
1
/ 100k pop
0.4
Average
0.5
Authority
229,342
Authority Average
14
Average
5.3 6.5
13
Busiest Service Points
264,500 252,125
Authority
6.04.9
Leighton Buzzard
Average
229,461 281,533219,762
Leighton Buzzard
0
100,000
200,000
300,000
400,000
x g m h w u z a k d s e r n f t
Issues per annum
0
100,000
200,000
300,000
400,000
500,000
600,000
h g f m w z d k a x s u r n t e
Visits per annum
0
5
10
15
20
25
30
35
40
g k r d x w t z e a f n u s h m
Total Service Points
0
2
4
6
8
10
12
d k r g w u z f n t h s a e x m
Total Service Points per 100,000 population
Page 8 17/03/2015Libraries_Profile
2013-14 Actuals
Population Density
Mobile Libraries
Median
3.7 4.5
A2: Population Density
1 0.5
Number / 100k pop
0.4
Population Density and Number of Service Points
Authority
Average
Mobile Libraries
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1.4
0 5 10 15 20 25Mobile Libraries per 100,000
population
Population Density
Mobile LibrariesComparator Group
Central Bedfordshire
0.0
2.0
4.0
6.0
8.0
10.0
12.0
0 5 10 15 20 25
Static Service Points per 100,000
population
Population Density
Static Service PointsComparator Group
Central Bedfordshire
• In urban areas of high population density a small number of service points will be able to provide service to a large population. In rural areas more service points will be required to enable the population to have easy access.
• The scatter plots below compare these two factors. For all UK library authorities it can be seen that as population
density increases (on the horizontal axis), the number of libraries per 100,000 population tends to be lower.
• As these charts are strongly effected by outliers, values for population density are capped at 120 and service points per 100,000 population capped at 18.0 and 3.0 for static service points and mobile libraries respectively.
0.0
0.5
1.0
1.5
r u m g k t h z w a e x s n f d
Mobile libraries per 100,000 population
31.3%
68.8%
% Authorities with no mobile libraries
% Authorities with mobile libraries
Page 9 17/03/2015Libraries_Profile
2013-14 Actuals
Hours Open
All Libraries < 10
Mobile Libraries >10
Static: 10-14
Static: 15-19
Static: 20-24
Static: 25-29
Static: 30-34
Static: 35-39
Static: 40-44
Static: 45-49
Static: 50-54
Static: 55-59
Static: >60
Total
Source: CIPFA Public Library Statistics 2014 - Cells 1 to 14
Busiest Service Point (Issues): Busiest Service Point (Visits):
Source: CIPFA Public Library Statistics 2014 - Cells 15 to 18
1
3 2
Authority
0.4
0.0%
8.2%
Average Authority AuthorityAverage Average
3.1%
A3: Opening Hours
% in Each BandService Points / 100,000 population
2 3 0.8
1
0
0
1
1
2
1
1
1 2
0
3
0.0
0.8
1
5.5%
8.2%
11.3%
7.8%
9.3%
1
0.20.0
0.0%
7.1%
1
0.6
0.4
0.0
0.4
0.4
7.1%
21.4%
7.1%
1.1
7.1%
0 1
0.5
0.4
1.1
2
0 0.0
14.3%
Leighton Buzzard
14
Average:
0.0
Central Bedfordshire
0 0
48.0
0.0%
0.1
14.3%
21.4%
0.0%
0.9
0.3
51.1Central Bedfordshire 48.0 Average: 48.1
0.1
Opening Hours - Busiest Service Points
Leighton Buzzard
16.5%
15.5%
7.7%
3.9%
1.6%
1.6%
0.7
0.0%
0.0
1.1
0.5
0.5
0%
5%
10%
15%
20%
25%
AllLibraries <
10
MobileLibraries
>10
10-14 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 >60
Weekly Opening Hours
Percentage of libraries in each opening hours band Central Bedfordshire
Comparator Group
0
20
40
60
z w u s m h f e d r g x t k a n
Opening Hours at the
Busiest Service (Issues)
0
20
40
60
z w u s m h f e d r g n k x t a
Opening Hours at the
Busiest Service (Visits)
Page 10 17/03/2015Libraries_Profile
2013-14 Actuals
Active Borrowers
Housebound Readers
Source: CIPFA Public Library Statistics 2014 - Cells 89 & 90
Physical Visits
2009-10
2010-11
2011-12
2012-13
2013-14
Source: CIPFA Public Library Statistics 2014 - Cell 91
1,245,961
1,009,947
4,882 4,515
1,115,890 4,563
3,803 4,081 972,158
3,818
1,020,584
3,925
775 2.9 1.5
4,748
Physical Visits for Library Purposes
Number per 1,000 pop Average
3,925
4,412
/1,000 pop
34,539 131 160
Average
A4: Library Users
Number
0
50
100
150
200
250
300
s n e x g k w u f h z t r d a m
Number of Active Borrowers
0
1
2
3
4
m a e d t g h z s w u f x k r n
Number of Housebound Readers per
1,000 population
0
1,000
2,000
3,000
4,000
5,000
6,000
w f t h r n k x z g a d e m s u
Physical Visits for Library Purposes
0
1,000
2,000
3,000
4,000
5,000
6,000
2009-10 2010-11 2011-12 2012-13 2013-14
Physical Visits per 1,000 population
Central Bedfordshire Average
Page 11 17/03/2015Libraries_Profile
2013-14 Actuals
Average
S.P. with Electronic Counters Visits to Website
Source: CIPFA Public Library Statistics 2014 - Cell 94 Source: CIPFA Public Library Statistics 2014 - Cell 95
Website Visits
2009-10
2010-11
2011-12
2012-13
2013-14
Source: CIPFA Public Library Statistics 2014 - Cell 95 and equivalent for previous years
69%
A4: Library Users (continued)
Authority Number per 1,000 pop
4,08086%
Average
5,693,422 4,080
4,099
6,171
5,129
469,784 1,858 4,853
Number per 1,000 pop Average
5,693,422
1,708
1,632
8,579,397 33,566
444,044
21,525
416,558
21,525
0%
20%
40%
60%
80%
100%
t s f n w a r e h x z m g u d k
Percentage of Service Points with
Electronic Counters
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
m a t h f e k x w u n d z r g s
Visits to Website per 1,000 population
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
2009-10 2010-11 2011-12 2012-13 2013-14
Website Visits per 1,000 population
Central Bedfordshire Average
Page 12 17/03/2015Libraries_Profile
2013-14 Actuals
Terminals Hours Available
Source: CIPFA Public Library Statistics 2014 - Cell 19 Source: CIPFA Public Library Statistics 2014 - Cell 20
Number per 1,000 pop Authority
Hrs Recorded Service Points with Wi-Fi Access
Source: CIPFA Public Library Statistics 2014 - Cell 21 Source: CIPFA Public Library Statistics 2014 - Cell 22
Average
76,600 423 30%50%
Average
290
1,176310,643148 62.8
per 100,000 pop
A5: Electronic Workstations
per 1,000 pop AverageAverage
1,17456.0
NumberNumber
0
20
40
60
80
100
120
d w z e t n k f r a x s u m h g
Number of Devices per 100,000
population
0
200
400
600
800
1,000
w e t d f s n z r m u a k x g h
Number of Hours Recorded per 1,000
population
0
500
1,000
1,500
2,000
2,500
w d f e t n z a m s h u r k g x
Number of Hours Available per 1,000
population
0%
20%
40%
60%
80%
100%
f g a h m w r e u z t n k x s d
Percentage of Service Points with Public
Wi-Fi Access
Page 13 17/03/2015Libraries_Profile
(See page 15 for details)
Section Contents
Page 15 B1: Financial Information (Actuals)
Net expenditure, revenue expenditure & income
Revenue expenditure breakdown
Revenue income breakdown
Page 19 B2: Cost Indicators
Various cost indicators
Page 20 B3: Financial Information (Estimates)
Net expenditure, revenue expenditure & income
% expenditure on staff and materials
Page 21 B4: Staffing
Staff per 100k population
Professional & other paid staff
Staff costs per employee
Page 23 B5: Volunteers
Analysis of numbers and hours
SECTION B: RESOURCING
£0
£5,000
£10,000
£15,000
£20,000
£25,000
z x d h t w u f e g m r k s a n
Total Revenue Expenditure per 1,000 population
• This section examines levels of expenditure, staffing and the use
of volunteers.
Page 14 17/03/2015Libraries_Profile
2013-14 Actuals
Revenue Expenditure
Revenue Income
Net Expenditure
graphs shown per 1,000 population
Source: CIPFA Public Library Statistics 2014 - Cells 124, 134 & 135
Revenue Expenditure
2010-11
2011-12
2012-13
2013-14
2014-15 (Estimates)
Source: CIPFA Public Library Statistics 2014 - Cell 124 and equivalent for previous years
12,980 2,615,153 9,887
B1: Financial Information (Actuals)
£ per 1,000 pop Average
3,246,446 12,837 16,072
3,130,427 12,267 15,543
(588) (900)
2,459,603 9,299 12,080
£ per 1,000 pop Average
(155,550)
2,615,153 9,887 12,980
2,596,630 9,817 11,522
2,994,025 11,714 13,083
£0
£2,000
£4,000
£6,000
£8,000
£10,000
£12,000
£14,000
£16,000
£18,000
2010-11 2011-12 2012-13 2013-14 2014-15
(Estimates)
Revenue Expenditure per 1,000 population: Time Series
Central Bedfordshire Average
£0
£5,000
£10,000
£15,000
£20,000
z x h d t u w e f m g r k s a n
Net Expenditure
£0
£5,000
£10,000
£15,000
£20,000
£25,000
z x d h t w u f e g m r k s a n
Total Revenue Expenditure
£0
£500
£1,000
£1,500
£2,000
d x f k w g h m r e u z a t s n
Total Revenue Income
Page 15 17/03/2015Libraries_Profile
Revenue Expenditure (2013-14 Actuals)
Employees
Premises
Total Materials
Computing Costs
Other Supplies & Services
Transport
Third Party Payments
Support Service Costs
Total Revenue Expenditure
graphs show expenditure per 1,000 population
Source: CIPFA Public Library Statistics 2014 - Cells 98 to 124
1,751,551 6,622 7,066
4,730 18 1,804
323,649 1,224 1,262
£ per 1,000 pop Average
10,531 40 173
268,064 1,013 210
123,665 468 317
132,962 503 452
0 0 1,697
2,615,153 9,887 12,980
£0
£2,000
£4,000
£6,000
£8,000
£10,000
z h t x w f u m k d a r e n g s
Employees
£0
£1,000
£2,000
£3,000
£4,000
£5,000
£6,000
z d w t x g u k r h s e m n f a
Premises
£0
£500
£1,000
£1,500
£2,000
£2,500
t w x m k u a h z r g e n s d f
Total Materials
£0
£200
£400
£600
£800
£1,000
w z h e a s r t m d n g x u k f
Computing Costs
£0
£200
£400
£600
£800
£1,000
h f u z x a m k r w e n d s g t
Other Supplies & Services
£0
£100
£200
£300
£400
£500
h r u s t f e m k w x d z g a n
Transport
£0
£200
£400
£600
£800
£1,000
£1,200
x a n e d f z w h k s u t r m g
Third Party Payments
£0
£1,000
£2,000
£3,000
£4,000
£5,000
d g x z s f e u m h n r t w k a
Support Service Costs
Page 16 17/03/2015Libraries_Profile
Revenue Income (2013-14 Actuals)
Overdue Charges
Hire of Audio & Visual Materials
Specific Grants
Receipts from the Public
Corporate Income
Other Income
Reservation Fees
Lettings
Electronic Revenue
Provision to other LAs
Total Revenue Income
graphs shown per 1,000 population
Source: CIPFA Public Library Statistics 2014 - Cells 125 to 134
(13,396)
(13,540)
0
0
(51)
(51)
0
0
(43)
(95)
(25)
(20)
(62,287) (235) (192)
(21,592) (82) (207)
(3,000) (11) (31)
£ per 1,000 pop Average
(26,936) (102) (183)
(155,550) (588) (900)
(41,668) (158) (218)
(67) (0) (69)
£0
£50
£100
£150
£200
£250
£300
x g k a w d m z f u h t s n r e
Overdue Charges
£0
£100
£200
£300
£400
£500
x k g h w f d u e s r a m z n t
Hire of Audio & Visual Materials
£0
£50
£100
£150
£200
d g t r w n z a h x u s m k f e
Specific Grants
£0
£100
£200
£300
£400
£500
w x z k g d e u m r f n a s t h
Receipts from the Public
£0
£100
£200
£300
£400
£500
d m f e u k r s t x a z w n h g
Corporate Income
£0
£100
£200
£300
£400
£500
£600
£700
d f x r e h w k t a m g z u s n
Other Income
Page 17 17/03/2015Libraries_Profile
Total Other Income (2013-14 Actuals)
Reservation Fees
Lettings
Electronic Revenue
Provision to other LAs
Total Other Income
Source: CIPFA Public Library Statistics 2014 - Cells 126, 127, 129 & 131
(26,936) (102) (183)
(20) 0 0
(25) 0 0
(95) (51) (13,540)
(43) (51) (13,396)
£ per 1,000 pop Average
£0
£50
£100
£150
£200
£250
£300
£350
d w z x u t s r n m k h g f e a
Provision to other LAs
£0
£20
£40
£60
£80
£100
£120
t h r m x k d z w u s n g f e a
Electronic Revenue
£0
£20
£40
£60
£80
£100
£120
k f x h g e a m d r s t n w z u
Reservation Fees
£0
£50
£100
£150
£200
£250
£300
£350
f d w e r x z h a u k t g s m n
Lettings
£0
£100
£200
£300
£400
£500
£600
£700
d f x r e h w k t a m g z u s n
Other Income
Page 18 17/03/2015Libraries_Profile
Average Cost per Book Cost per Visitor
• Average cost per book acquisition. • Revenue expenditure divided by visitor number.
Source: CIPFA Public Library Statistics 2014 - Source: CIPFA Public Library Statistics 2014 -
Sum of Cells 100 to 104 divided by Cell 38 Cell 124 divided by Cell 91
% Employee Expenditure % Material Expenditure
Source: CIPFA Public Library Statistics 2014 - Source: CIPFA Public Library Statistics 2014 -
Cell 98 as a percentage of Cell 124 Cell 124 divided by cell 20
• Cost per Available Hour
% Support Services Cost per Available Hour
Source: CIPFA Public Library Statistics 2014 - Source: CIPFA Public Library Statistics 2014 -
Cell 123 as a percentage of Cell 124 Cell 118 as a percentage of Cell 124
£5.32 £6.59 £2.59 £3.35
B2: Cost Indicators
£ p Average £ p Average
% Average
0% 13%
67% 54% 12% 10%
% Average % Average
£ p Average
£8.42 £12.41
£0
£2
£4
£6
£8
£10
d g m u z t h k w f n x s r a e
Average Cost per Acquisition (Books)
0%
5%
10%
15%
20%
t k m w a x n r s u g e h d f z
Material Expenditure as a % of Revenue
Expenditure
0%
20%
40%
60%
80%
a k t f h m n r w u e x z d s g
Employee Expenditure as a % of Revenue
Expenditure
£0
£1
£2
£3
£4
£5
£6
z u d x m e h g t s w f k r a n
Cost per Visitor
0%
5%
10%
15%
20%
25%
30%
35%
g d s x f e z u m n h r t w k a
Support Service Costs as a % of Revenue
Expenditure
£0
£5
£10
£15
£20
£25
£30
x g h z k u r m t s d a e f n w
Cost per Available Hour
Page 19 17/03/2015Libraries_Profile
graphs shown per 1,000 population
Net Expenditure
Employees
Premises
Supplies & Services - Materials
Other Expenditure
Revenue Expenditure
Revenue Income
Net Expenditure
Source: CIPFA Public Library Statistics 2014 - Cell 137 to 141
2014-15 Estimates 2014-15 Estimates
% Employee Expenditure % Material Expenditure
Source: CIPFA Public Library Statistics 2014 - Source: CIPFA Public Library Statistics 2014 -
Cell 137 as a percentage of Cell 141 Cell 139 as a percentage of Cell 141
B3: Financial Information (2014-15 Estimates)
6,438
460,077 1,739 1,753
1,350,503 5,106
£ per 1,000 pop Average
2,596,630 9,817 11,522
(181,440) (686) (958)
382,440 1,446 1,201
403,610 1,526 2,130
52% 56% 15% 10%
2,415,190 9,131 10,564
% Average % Average
0%
5%
10%
15%
20%
25%
30%
35%
s t a k n w d g x e r h f u m z
Material Expenditure as a % of Revenue
Expenditure
0%
20%
40%
60%
80%
n f k h m e t r u w z a x d g s
Employee Expenditure as a % of Revenue
Expenditure
£0
£5,000
£10,000
£15,000
£20,000
z x d w t h u e f g m r a n k s
Net Expenditure
£0
£5,000
£10,000
£15,000
£20,000
z x d w u h t f g e m r a n k s
Total Revenue Expenditure
£0
£500
£1,000
£1,500
£2,000
x d g k n f w z m u r h e a s t
Total Revenue Income
Page 20 17/03/2015Libraries_Profile
at 31 March 2014
Professional Staff
All Other Staff
Total Staff
Source: CIPFA Public Library Statistics 2014 - Cells 62 to 64
This tree diagram analyses professional and other staff as a percentage of total staff.
Your authority's value is followed by the average value in italics.
Professional Staff
Total Staff
All Other Paid Staff
FTE per 100,000 pop Average
18.9%
85.8% 81.1%
70.6 26.7 27.3
14.2%
10.0 3.8 5.2
60.6 22.9 22.2
B4: Staffing
0
10
20
30
40
z w h k x f d u m a t s n r g e
Total Staff per 100,000 population
0
2
4
6
8
10
r k x t n m d z h g w f a s e u
Professional Staff per 100,000
population
0
10
20
30
40
z w h u f a s d k m x t e g n r
Other Paid Staff per 100,000
population
Page 21 17/03/2015Libraries_Profile
Employee Costs per Employee
Employees per 1,000 population
Employee Costs per 1,000 population
Source: CIPFA Public Library Statistics 2014 -
Cell 98 divided by Cell 64
All Staff
2009-10
20010-11
2011-12
2012-13
2013-14
Source: CIPFA Public Library Statistics 2014 - Cell 64 and equivalent for previous years
0.3 0.3
6,622 7,066
B4: Staffing (continued)
£ Average
72.5 0.28 0.32
70.6 0.27 0.27
70.8 0.27 0.29
77.1 0.30 0.36
75.8 0.30 0.35
25,843
FTE per 1,000 pop Average
24,810
0.00
0.05
0.10
0.15
0.20
0.25
0.30
0.35
0.40
2009-10 20010-11 2011-12 2012-13 2013-14
Employees per 1,000 population: Time Series
Central Bedfordshire Average
£0
£2,000
£4,000
£6,000
£8,000
£10,000
z h t x w f u m k d a r e n g s
Employee Costs per 1,000 population
£0
£5,000
£10,000
£15,000
£20,000
£25,000
£30,000
£35,000
t h e u f r x m w z d a k n g s
Employee Costs per Employee
0.0
0.1
0.2
0.3
0.4
z w h k x f d u m a t s n r g e
Employees per 1,000 population
Page 22 17/03/2015Libraries_Profile
2013-14 Actuals
Volunteers
Volunteer Hours
Average Hours per Volunteer
Source: CIPFA Public Library Statistics 2014 - Cells 65 & 66
• The section below uses 1,625 hours as the annual hours worked by a full-time member of staff.
• We use this to compare hours provided by paid staff and volunteers.
• The two charts below compare the volunteers to the total of paid staff and volunteers.
% Hours worked by volunteers Volunteers as % headcount
Source: CIPFA Public Library Statistics 2014 - Cells 65 & 66 Source: CIPFA Public Library Statistics 2014 - Cells 64 & 65
Volunteers
2009-10
20010-11
2011-12
2012-13
2013-14
Source: CIPFA Public Library Statistics 2014 -
Cell 65 and equivalent for previous years
Number Average
B5: Volunteers
71.6% 66.5%
93 124
2.3% 4.5%
FTE Average
178 188
15.4 34.7
2,748 5,596
% Average
178 188
Number Average
179 168
131 138
123 160
0
200
400
600
800
1,000
g e r n x f a h k u w z t m s d
Number of Volunteers
0
5,000
10,000
15,000
20,000
25,000
30,000
g r h e f x w d k u n a s z m t
Number of Volunteer Hours
0
20
40
60
80
100
120
d s h w r g f u x k z e m t a n
Number of Hours per Volunteer
0
20
40
60
80
100
120
140
160
180
200
2009-10 20010-11 2011-12 2012-13 2013-14
Number of Volunteers: Time Series
Central Bedfordshire Average
0.0%
5.0%
10.0%
15.0%
g r h f e w u d n s x a z k m t
Volunteer hours as a % of volunteer
hours plus employee hours
0%
20%
40%
60%
80%
100%
g e n r f h u a x w z k m t s d
Number of volunteers as a % of
volunteer headcount plus employee
headcount
Page 23 17/03/2015Libraries_Profile
(See page 25 for details)
Section Contents
Page 25 C1: Book Issues
Split by children/adult and fiction/non-fiction
Page 26 C2: Stock Turn
Split by children/adult and fiction/non-fiction
Page 27 C3: Audio, Visual, Electronic & Other Issues
Split by various categories
Page 29 C4: Request Service
Total and online
Page 29 C5: Enquiries
Total and online
Page 29 C6: Inter-Library Loans
Supplied and received
SECTION C: WORKLOAD
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
x k e f w a n m h g u t r s d z
Total Book Issues per 1,000 population
• This section examines issues and stock turn for books and other
items along with requests, enquiries and loans.
Page 24 17/03/2015Libraries_Profile
2013-14 Actuals
Adult Fiction
Adult Non-Fiction
Children's Fiction
Children's Non-Fiction
Total Book Issues
graphs shown per 1,000 population
Breakdown of issues (percentage). Your authority's
value is followed by the average value in italics.
Adult Fiction
Adult Non-Fiction
Children's Fiction
Children's Non-Fiction
Source: CIPFA Public Library Statistics 2014 - Cells 67 to 71
C1: Book Issues
Number /1,000 pop Average
492,705 1,863 1,891
1,491
73,296
188,949 714 836
484,554 1,832
277
39.8% 42.7%
15.2% 18.9%
212
1,239,504 4,686 4,430
5.9% 4.8%
33.7%
Book
Issues
39.1%
0
500
1,000
1,500
2,000
2,500
3,000
x k f t e w n g r a m s h d u z
Adult Fiction Issues
0
200
400
600
800
1,000
1,200
1,400
x k h n m g f e w t r u a s d z
Adult Non-Fiction Issues
0
500
1,000
1,500
2,000
2,500
x u e k a w h f m n g z t r s d
Children's Fiction Issues
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
x k e f w a n m h g u t r s d z
Total Book Issues
0
50
100
150
200
250
300
350
u a m w f x n e h k g z t r d s
Children's Non-Fiction Issues
Page 25 17/03/2015Libraries_Profile
2013-14 Actuals
Adult Fiction
Adult Non-Fiction
Children's Fiction
Children's Non-Fiction
Total Book Issues
Source: CIPFA Public Library Statistics 2014 - Cells 67 to 71 divided by Cells 25 to 29 respectively
Number Average
C2: Stock Turn
5.4
6.5 5.5
3.4 2.9
6.5 5.7
4.5
3.0 2.8
• Number of books issued divided by the book stock
(i.e. the average number of times each book was issued
during the year).
0.0
2.0
4.0
6.0
8.0
10.0
f x h e g a m k t s u n w r d z
Adult Fiction Stock Turn
0.0
2.0
4.0
6.0
8.0
10.0
h e x m g f k a u w n t s d r z
Children's Fiction Stock Turn
0.0
1.0
2.0
3.0
4.0
5.0
6.0
x e m g h k f w u a n t s d r z
Children's Non-Fiction Stock Turn
0.0
1.0
2.0
3.0
4.0
5.0
6.0
7.0
e f x h g m a k u w t n s r d z
Total Book Issue Stock Turn
0.0
1.0
2.0
3.0
4.0
5.0
f e g h x m a w u k t n s r d z
Adult Non-Fiction Stock Turn
Page 26 17/03/2015Libraries_Profile
2013-14 Actuals
Sound Recordings
Music
Adult Talking Books
Children's Talking Books
Video & DVDs
Multimedia & Open Learning Packs
Electronic Products
eBooks
eAudio
eAudiovisuals
Total Audio Visual Issues
graph shown per 1,000 population
This tree diagram analyses Audio, Visual, Electronic & Other Issues.
Your authority's value is followed by the average value in italics.
Music
Adult Talking Books
Children's Talking Books
Videos & DVDs
Multimedia & Open Learning Packs
eBooks
eAudio
eAudiovisuals
Source: CIPFA Public Library Statistics 2014 - Cells 72 to 80
4.6 5.3
7,541 28.5 25.2
12,181 46.1 103.4
2,943 11.1 23.9
32,809 124.0 94.1
C3: Audio, Visual, Electronic & Other Issues
Number /1,000 pop Avg
1,214
275.7 299.6
8.4%10.3%
0 0.0 0.0
72,916
34.4
6,502 24.6 13.2
9,726 36.8
4.0% 8.0%
31.4%45.0%
16.7% 34.5%Audio, Visual,
Electronic
& Other Issues
0.0%0.0%
4.4%8.9%
13.3% 11.5%
1.7% 1.8%
0
100
200
300
400
500
600
700
u g f e w x m d k h a t r s n z
Total Audio, Visual, Electronic & Other Issues
Page 27 17/03/2015Libraries_Profile
graphs shown per 1,000 population
Source: CIPFA Public Library Statistics 2014 - Cells 72 to 79
C3: Audio, Visual, Electronic & Other Issues (continued)
0
20
40
60
80
d x k g e m h u f z a r n w t s
Music Issues
0
50
100
150
200
250
u a m f g x h w r d k e t s n z
Adult Talking Book Issues
0
20
40
60
80
100
u f w g e a z m r n x d h s k t
Children's Talking Book Issues
0
50
100
150
200
k d u g x w f h e t s r m a z n
Video & DVD Issues
0
10
20
30
40
50
e n s a m u d g w t r h z k x f
Multimedia & Open Learning Pack Issues
0
50
100
150
200
u g m w f h n a e t z x s r k d
eBook Issues
0
10
20
30
40
m h a f u k x e w t z s r n g d
eAudio Issues
0.0
1.4
z x w u t s r n m k h g f e d a
eAudiovisual Issues
Page 28 17/03/2015Libraries_Profile
2013-14 Actuals
Requests Online Requests
graphs shown per 1,000 population
Source: CIPFA Public Library Statistics 2014 - Cell 81 Source: CIPFA Public Library Statistics 2014 - Cell 82
2013-14 Actuals
Enquiries Online Enquiries
graphs shown per 1,000 population
Source: CIPFA Public Library Statistics 2014 - Cell 86 Source: CIPFA Public Library Statistics 2014 - Cell 87
2013-14 Actuals
Loans Supplied Loans Received
graphs shown per 1,000 population
Source: CIPFA Public Library Statistics 2014 - Cell 96 Source: CIPFA Public Library Statistics 2014 - Cell 97
C4: Request Service
218 17,513 66 108
per 1,000 pop AverageAverage Number
C5: Enquiries
7.1 23.7334 459
56,598 214
Number per 1,000 pop
C6: Inter-Library Loans
Number per 1,000 pop Average Number
88,350
per 1,000 pop Average
1,890
Average NumberNumber per 1,000 pop
130 0.5 1.55 21.2720.8 410
per 1,000 pop Average
0
50
100
150
200
250
300
350
400
u n w r k s e x t a h f g m d z
Number of Requests for Specific Items
0
50
100
150
200
z u w n s h x t e k f r g a m d
Number of Online Requests
0
200
400
600
800
1,000
s h z r x f n g e d k a m w u t
Number of Enquiries
0
10
20
30
40
50
60
70
80
s r h f e u n w d m k x a g z t
Number of Online Enquiries
0.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
h e f m k x g t r d n z u a s w
Supplied
0.00
20.00
40.00
60.00
80.00
100.00
120.00
h f e m k x g a r t s z w n d u
Received
Page 29 17/03/2015Libraries_Profile
(Stock per 1,000 population)
(See page 31 for details)
Section Contents
Page 31 D1: Book Stock
Split by children/adult and fiction/non-fiction
Page 33 D2: Audio, Visual, Electronic & Other Stock
Split by various categories
Page 36 D3: Book Acquisitions
Split by children/adult and fiction/non-fiction
Page 37 D4: Audio, Visual, Electronic & Other Acquisitions
Split by various categories
Page 38 D5: All Acquisitions (Books & Audio Visual)
Trendline
Page 39 D6: Lending Stock Replenishment Rate
Overall replenishment rate
SECTION D: STOCK
• This section examines issues and stock turn for books and other
items along with requests, enquiries and loans.
0
100
200
300
400Adult Fiction
Adult Non-Fiction
Children's Fiction
Children's Non-Fiction
Book Stock at 31 March 2014
Avg Central Bedfordshire
Page 30 17/03/2015Libraries_Profile
• Books per 1,000 population, see next page for detail.
This tree diagram analyses each type of stock as a percentage of total book stock.
Your authority's value is followed by the average value in italics.
Reference Books
Adult Fiction
Adult Non-Fiction
Book Stock Lending Stock
Children's Fiction
Children's Non-Fiction
Reserve Stock
Source: CIPFA Public Library Statistics 2014 - Cells 24 to 31
33.1% 35.2%
24.0% 29.9%
10.6%
32.3%
D1: Book Stock
Summary
5.7% 9.4%
94.3% 79.6%
27.1%
7.9%
0.0% 11.0%
0
50
100
150
200
250
300
350Adult Fiction
Adult Non-Fiction
Children's Fiction
Children's Non-Fiction
Book Stock at 31 March 2014
Avg Central Bedfordshire
Page 31 17/03/2015Libraries_Profile
at 31 March 2014
Reference Books
Lending Stock
Adult Fiction
Adult Non-Fiction
Children's Fiction
Children's Non-Fiction
Reserve Stock
Total Book Stock
graphs shown per 1,000 population
Source: CIPFA Public Library Statistics 2014 - Cells 24 to 31
D1: Book Stock (continued)
No. /1,000 pop Avg
115
55,171 209 291
13,897 53
243,995 922
135
1,225
3 0
74,330 281 264
93 7724,503
76,091 288 343
0
100
200
300
400
z n w r u x a k t e f d m g h s
Children's Fiction Stock
0
50
100
150
200
z u r a d n w t f s m k h g e x
Children's Non-Fiction Stock
0
100
200
300
400
500
600
700
m z g d s t h f w n k e x a u r
Reserve Stock
0
500
1,000
1,500
2,000
2,500
z d m n r h k w t g x s u a f e
Total Book Stock
0
100
200
300
400
500
h d n g t z m w s k x r f a u e
Reference Book Stock
0
100
200
300
400
500
z d r w k n x t s m a u e g f h
Adult Fiction Stock
0
100
200
300
400
500
r d z k x n s t h m w u g a e f
Adult Non-Fiction Stock
Page 32 17/03/2015Libraries_Profile
• Stock per 1,000 population, see next page for detail.
This tree diagram analyses each type of stock as a percentage of total audio visual stock.
Your authority's value is followed by the average value in italics.
For Reference Music
Adult Talking Books
Children's Talking Books
Videos & DVDs
Audio, Visual,
Electronic & Lending Stock Multimedia & Open Learning Packs
Other Stock
eBooks
eAudio
eAudiovisuals
Reserve Stock
Source: CIPFA Public Library Statistics 2014 - Cells 39 to 50
D2: Audio, Visual, Electronic & Other Stock
11.2% 8.2%
33.6% 27.6%
0.4% 0.3% 11.7% 17.1%
29.3% 32.5%
99.6% 89.9% 1.8% 2.1%
0.0% 0.0%
0.0% 9.8%
5.6% 9.4%
6.8% 3.1%
Reference
Music
Adult/Talking Books
Children's/Talking Books
Video & DVD
Multimedia & Open Learning
Packs
eBooks
eAudio
eAudiovisuals
Reserve
0
5
10
15
20
25
30
35
Stock at 31 March 2014
Avg Central Bedfordshire
Page 33 17/03/2015Libraries_Profile
at 31 March 2014
For Reference
Lending Stock
Sound - Music
Sound - Adult Talking Books
Sound - Children's Talking Books
Video & DVDs
Multimedia & Open Learning Packs
Electronic - eBooks
Electronic - eAudio
Electronic - eAudiovisuals
Reserve Stock
Total Audio Visual Stock
graph shown per 1,000 population
Source: CIPFA Public Library Statistics 2014 - Cells 39 to 50
77 0.3 0.3
0.3 0.3
D2: Audio, Visual, Electronic & Other Stock (continued)
Number Avgper 1,000 pop
1,982 7.5 7.6
5,203 19.7 30.3
2,082 7.9 16.0
5,966 22.6 25.7
988 3.7 8.7
1,199 4.5 2.9
1.2 2.0328
17,826 67.4 103.8
0 0.0 0.0
1 0.0 10.1
0
50
100
150
200
250
g d z h u f w m e r t x k a s n
Total Audio Visual Stock
Page 34 17/03/2015Libraries_Profile
graphs shown per 1,000 population
Source: CIPFA Public Library Statistics 2014 - Cells 39 to 50
D2: Audio, Visual, Electronic & Other Stock (continued)
0.0
0.5
1.0
1.5
2.0
2.5
w m g f a h u n t z x s r k e d
Reference Stock
0
20
40
60
80
d z m g e f x r h k u a w s t n
Music Stock
0
10
20
30
40
50
z r u t h w m d a g x f k e s n
Adult Talking Book Stock
0
5
10
15
20
u h z w f e r g a m d s n t x k
Children's Talking Book Stock
0
20
40
60
80
d w g k t x r z u f e s h m a n
Video & DVD Stock
0
2
4
6
8
s e n z g d w x k t r u a h m f
Multimedia & Open Learning Packs
0
10
20
30
h u f e w n t g m z a k x s r d
eBooks
0
2
4
6
8
10
h f m e a u t w k x z s r n g d
eAudio
0
50
100
150
g m f s n h k w x t a z u r e d
Reserve Stock
0.0
0.2
0.4
0.6
0.8
1.0
z x w u t s r n m k h g f e d a
eAudiovisuals
Page 35 17/03/2015Libraries_Profile
2013-14 Actuals graphs shown per 1,000 population
Reference Books
Lending Stock
Adult Fiction
Adult Non-Fiction
Children's Fiction
Children's Non-Fiction
Total Book Acquisitions
This tree diagram analyses each type of stock as a percentage of total book acquisitions.
Your authority's value is followed by the average value in italics.
Reference Books Adult Fiction
Adult Non-Fiction
Book Acquisitions Lending Stock
Children's Fiction
Children's Non-Fiction
Source: CIPFA Public Library Statistics 2014 - Cells 32 to 38
D3: Book Acquisitions
Number per 1,000 pop Average
61.8 49.5
10,060 38.0 24.1
16,354
367 1.4 0.9
42,674 161.3 121.3
0.9% 0.7%
12,815 48.4 40.5
6.33,078 11.6
30.3%
7.3%
33.6%
5.2%
99.1% 99.3%
38.7%
23.8% 20.0%
41.1%
0
50
100
150
200
250
x w a t e r k m s u n h g z d f
Total Book Acquisitions
0
1
2
3
d k w m a r z u g x h t n s f e
Reference Book Acquisitions
0
20
40
60
80
100
w x t r a e m k s g h n u z d f
Adult Fiction Acquisitions
0
10
20
30
40
50
t a r w s e x k h m u z g d n f
Adult Non-Fiction Acquisitions
0
20
40
60
80
100
x w k e a n t u r h m z s g f d
Children's Fiction Acquisitions
0
5
10
15
w a k n t x u s e m r f h z g d
Children's Non-Fiction Acquisitions
Page 36 17/03/2015Libraries_Profile
2013-14 Actuals
graphs shown per 1,000 population
For Reference
Lending Stock
Sound - Music
Sound - Adult Talking Books
Sound - Children's Talking Books
Video & DVDs
Multimedia & Open Learning Packs
eBooks
eAudio
eAudiovisuals
Total Audio Visual Acquisitions
Source: CIPFA Public Library Statistics 2014 - Cells 51 to 61
0 0.0 0.0
Number Avgper 1,000 pop
310 1.2 0.5
795 3.0 6.6
165 0.6 1.6
471 1.8 2.0
60 0.2 1.8
0 0.0 0.0
0.0 0.1
300 1.1 3.1
1
2,102 7.9 15.8
D4: Audio, Visual, Electronic & Other Acquisitions
0
5
10
15
20
25
30
f e h x w k t u d g m n a s z r
Total Audio Visual Acquisitions
0
1
2
3
4
m t w r z g e s u a h d x k f n
Adult Talking Book Acquisitions
0.0
0.5
1.0
1.5
2.0
w a e u r x f h g m t k z n s d
Children's Talking Book Acquisitions
0
5
10
15
x k w d u g t e h f s m a n r z
Video & DVD Acquisitions
0.00
0.01
0.02
0.03
n m z x w u t s r k h g f e d a
Reference Acquisitions
0
2
4
6
x k d u m e h f n w z a t s r g
Music Acquisitions
0.0
2.0
4.0
6.0
8.0
10.0
h f e k u x t w m a z s r n g d
eAudio & eAudiovisual Acquisitions
0
5
10
15
f e h t w n m k x a g z u s r d
eBook Acquisitions
0.0
0.5
1.0
1.5
x k e s t w d g h m a z u r n f
Multimedia & Open Learning Packs
Page 37 17/03/2015Libraries_Profile
This tree diagram analyses each type of stock as a percentage of total audio visual acquisitions. Your authority's
value is followed by the average value in italics.
For Reference Music
Adult Talking Books
Children's Talking Books
Videos & DVDs
Audio, Visual,
Electronic & Lending Stock Multimedia & Open Learning Packs
Other Acquisitions
eBooks
eAudio
eAudiovisuals
Source: CIPFA Public Library Statistics 2014 - Cells 51 to 61
Acquisitions
2009-10
2010-11
2011-12
2012-13
2013-14
Source: CIPFA Public Library Statistics 2014 - Cells 38 & 61
D4: Audio, Visual, Electronic & Other Acquisitions (continued)
0.0%
12.3%
10.1%0.0% 7.8%
22.4%
14.7%
41.7%
100.0% 100.0% 0.0%
3.4%
Average
14.3% 19.9%
0.8%
2.9% 11.6%
Number per 1,000 pop
0.0% 0.0%
D5: All Acquisitions (Books and Audio Visual)
39,383 156 180
144
169
38,723 151
48,131
44,776
41,710 163 170
141
185
160
37.8%
0
20
40
60
80
100
120
140
160
180
200
2009-10 2010-11 2011-12 2012-13 2013-14
Acquisitions per 1,000 population: Time Series
Central Bedfordshire Average
Page 38 17/03/2015Libraries_Profile
Lending Stock • Time taken in years to replenish the lending stock on
Replenishment Rate open access or available on loan at 2013-14 rate.
Source: CIPFA Public Library Statistics 2014 - (Cell 29 + Cell 48) / (Cell 37 + Cell 60)
5.6 7.8
Years Average
D6: Lending Stock Replenishment Rate
0
2
4
6
8
10
12
14
16
18
z d n f r u g k s h m t w a x e
Lending Stock Replenishment Rate
Page 39 17/03/2015Libraries_Profile
(See page 42 for details)
Section Contents
Page 41 E1: Requests
% supplied in 7, 15 and 30 days
Page 42 E2: Adults Public Library Users Survey (PLUS)
Satisfaction Measures
Page 43 E3: Childrens Public Library Users Survey (PLUS)
Satisfaction Measures
Outcome Measures
SECTION E: PERFORMANCE
• The CIPFAstats Public Library Statistics primarily collect cost and
quantity figures. Here we analyse the performance data included, in particular the results of the lastest PLUS surveys*.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
z x w u t s r n k d e a m g f h
Choice of Books is 'Very Good' or 'Good'
*Public Library Users Survey (PLUS)
This PLUS data is the feedback from the individuals who makes use of library services. It contains the views of children, young people and adults from diverse neighbourhoods who have been surveyed on a variety of topics including books,
homework and computers. Examples of the way the PLUS data is used includes, for example, demographic profiling to determine demand amongst key groups for services.
If you would like to learn more about PLUS please contact [email protected]
Page 40 17/03/2015Libraries_Profile
2013-14 Actuals
Percentage Supplied
within 7 days
within 15 days
within 30 days
Source: CIPFA Public Library Statistics 2014 - Cells 83 to 85
79%
E1: Requests
Authority Average
71% 66%
81%
87% 89%
0%
20%
40%
60%
80%
100%
w m s d x a r g k u t f z e n h
Percentage supplied within 7 days
0%
20%
40%
60%
80%
100%
w d g x s f r e m k h a z t u n
Percentage supplied within 15 days
0%
20%
40%
60%
80%
100%
w d x r g s f k e h z m a u t n
Percentage supplied within 30 days
Page 41 17/03/2015Libraries_Profile
Survey Year: 2012-13
Proportion who view their library opening hours as 'very good' or 'good'
Proportion who view their library as 'very good' or 'good'
Proportion who find the choice of books as 'very good' or 'good'
Source: CIPFA Public Library Statistics 2014 - Cells 154 to 156
E2: Public Library User Survey (PLUS)
Over 16
82% 79%
84% 80%
95% 93%
Authority Average
0%
20%
40%
60%
80%
100%
z x w u t s r n k d e m a g f h
Library is 'Very Good' or 'Good'
0%
20%
40%
60%
80%
100%
z x w u t s r n k d e a m g f h
Choice of Books is 'Very Good' or 'Good'
0%
20%
40%
60%
80%
100%
z x w u t s r n k d g a f h e m
Library Opening Hours are 'Very Good' or 'Good'
Page 42 17/03/2015Libraries_Profile
Survey Year: 2012-13
Who think the library is ‘good’ (average score out of 10) 9.1 9.2
Authority Average
E3: Public Library User Survey (PLUS)
Under 16
0
2
4
6
8
10
z x w u t s r n k h d m a e g f
Under 16 who think the library is 'good'
Page 43 17/03/2015Libraries_Profile
APPENDIX 1 - Comparative Bar Charts Page 45
APPENDIX 2 - Background Information Page 48
APPENDIX 3 - Financial Information Page 50
APPENDIX 4 - Other CIPFA Libraries Services Page 52
APPENDIX 5 - Contact Us! Page 52
APPENDICES
• Information to help you get the most out of the report.
The report makes a great deal of use of one simple type of chart that is used by many organisations including the consultants McKinsey & Co. to display data simpy and effectively. This section provides a detailed overview of the chart and instructions on how to read the charts to get the most out of them.
This appendix provides comparisons for educational achievement, deprivation, area, population and population density as all these can have in impact on libraries planning.
This appendix provides more detailed tables of the financial data analysed in section B.
Links to other services that CIPFA provides for library authorities.
Let us know what you think and how we can make the profile more useful.
Page 44 17/03/2015Libraries_Profile
APPENDIX 1 - Comparative Bar Charts
Comparative bar charts
This type of chart is the backbone of our report. It enables us to display the data for the entire group efficiently,
displays clearly to readers where their authority sits compared to the group and provides key information about the range of values being compared.
While we hope these charts will be intuitive to many readers, some readers will benefit from a little more information.
In this appendix we clarify how these charts work and present techniques for getting the most out of the them.
Example 1: Anatomy of a comparative bar chart
This chart displays fictional user satisfaction data for 25 authorities. Each bar represents an individual authority and the bar for the reader's authority highlights in black.
The values for the authorities are displayed in order starting at the highest value at the left of the chart and dropping to the lowest at the right of the chart.
In this example, the black bar highlights on the left of the chart, showing that the authority is performing strongly
(has a high value) for this indicator when compared to the other 24 authorities.
The horizontal black line is the average value for the group. In this example it can literally 'be seen' that the
authorities user satisfaction is clearly above average as the black bar is taller than the height of the average line.
The y-axis shows the scale and enables readers to judge the values of individual authorities and the average. While readers natually cannot read exact values off the chart, your authority's own value and the group average will be
displayed near the chart, often with the associated raw data.
• group average
• comparator authority
• your authority
Example 2: Comparative bar charts for reports with small numbers of authorities
This example displays fictional income data for 12 authorities.
Authorities can request copies of this report using any grouping of authorities that they wish (e.g. small regional groupings, nearest neighbours or family groupings, core cities up to the whole of Britain).
For small groupings of authorities (19 or less) we display letters under the charts and provide a key in the report to enable readers to identify each of their comparator authorities individually.
• letters enable readers to identify specific authorities
Page 45 17/03/2015Libraries_Profile
Example 3: Zero values and unavailable data
Zero values: In some cases the value for any authority might be zero, in this case the value 'displays' as a bar of zero height (i.e. no bar) on the right of the distribution (which follows the pattern of lowest values to the right of the
chart).
Unavailable data: In other cases there may not be data available, either because the data were not supplied, or because the data supplied have been rejected. These are displayed by missing bars on the left of the chart.
Averages: Zero values are included in the average as they are genuine values for authorities. The average however
excludes unavailable data.
This chart shows fictional agency staff costs for 12 authorities. The four missing bars can potentially cause confusion, however it will quickly become second nature to readers.
In this chart, authorities q, f and a have no spend on agency staff, i.e. they have not used agency staff and therefore
their values are genuinely zero. However the use by authority h is unknown and has been excluded from the analysis (represented by the gap on the left of the chart). The chart average is based on only 11 authorities as authority h is
excluded.
Example 4: Comparisons with large numbers of authorities
When a large number of authorities are displayed the individual bars get so small that they start to merge. The value for your authority should still be clearly visible as the black bar. While individual bars cannot be seen, this does not
detract from the readers ability to compare their value to the group, or learn about overall range of values.
This chart shows fictional overhead costs for 150 authorities. By looking at the shape of the graph and position of the black bar and average line the following information can be observed.
• The black bar authority has a very low figure, being less than a third of the group average.
• Data were not available for around 10% of the authorities (gap on left of the chart).
• 5% of the authorities report either zero or miniscule costs (gap on right of the chart).
• There is great variation in these costs, as the distribution slopes smoothly from left to right showing that there is no 'typical' value for this cost.
Page 46 17/03/2015Libraries_Profile
Examples 5-8: Example distributions and help in interpreting them
The distributions of values shown on the charts can vary greatly. Here we show some examples to help readers understand how the distributions can vary. In each case we will keep the black bar authority's value the same and
the group average the same, however the shape of the graph and distribution of the groups values are varied to give quite different pictures of the example authority's costs.
• This chart shows a very common distribution (which a statistician would appropriately call the 'normal'
distribution).
• While there is a wide range of values (20-100) the
majority of authorities are in a much tighter range (about half are between 50 and 70).
• In this particular case the highlighted authority has one of the highest costs.
• This chart shows a straight sloping distribution.
• There is no consistency between authorities and no
such thing as a typical value.
• In this particular case the highlighted authority is above
average, but not signficantly so.
• This distribution is quite rare, the chart clearly displays two distinct groupings of authorities.
• In this case interpreting the highlighted authorities value is difficult and it is important to investigate the
reasons behind this variation.
• This chart shows little variation between authorities.
• In this particular case the highlighted authority is
clearly the most expensive per 1,000 population.
Quartiles
We finish this introduction with a quick note about quartiles.
Quartiles are a popular simple way to examine distributions of cost or performance data.
Quartiles are produced by splitting the distribution into four quarters, as presented on the right.
Mathmatically the word quartile refers to the boundaries between the quarters (called the lower quartile, median and
upper quartile).
In business & management the word quartile is more often
used to refer to the quarters themselves. "Top quartile" is
used to desribe the best quarter (e.g. highest performance) while "bottom quartile" refers to the worse (e.g. high cost or
low performance).
It is common approach to view "being in the top quartile" as a
benchmark to be achieved, and "being in the bottom quartile" as a sign of problems.
We do not show quartiles in this report, as this approach can be viewed as simplistic, and it does not fit in with the purpose
of the report, which is to inform rather than judge. The reader should however compare the top and bottom charts
and note how easy it is to quarter the distribution with the mind's eye.
Page 47 17/03/2015Libraries_Profile
Educational Attainment
Source: CIPFA Children's Services Actuals Statistics 2011-12 - Column 325
Index of Deprivation
• The higher the index, the more deprived the authority is.
Source: CLG Indices of Deprivation 2010
APPENDIX 2 - Background Information
Educational Attainment
Average
91.5% 91.8%
Deprivation
Average
10.7 15.4
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
u x d s r h f k n g a m e t w z
Percentage of pupils achieving 5 A*-C grades
including English & Maths
0
5
10
15
20
25
d t n s m k w z r f x g h a e u
Indices of Deprivation
Page 48 17/03/2015Libraries_Profile
Population
Source: ONS Mid 2013 Population Estimates
Area
Source: ONS Area 2013
Population Density
Average
264,500 252,125
Area
Population
Average
Population Density
71,567 93,170
Median
3.7 4.5
0
100,000
200,000
300,000
400,000
500,000
600,000
g x k r t e a w z d f n s m h u
Population
0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
g r s x k a u e h f d m w n z t
Area
0
5
10
15
20
25
t z n w d f e m a k h x u g r s
Population Density
Page 49 17/03/2015Libraries_Profile
For Central Bedfordshire Council
Financial Information 2013-14 (Actuals)
Revenue Expenditure
Employees
Premises
Supplies & Services
Books & Pamphlets
- Reference
- Adult Fiction
- Adult Non-Fiction
- Children's Fiction
- Children's Non-Fiction
Newspapers, Periodicals & Magazines
Sound Recordings1
DVDs, CD-ROMs, Software & Multimedia2
Electronic & Online Products3
Other Acquisitions
Bookbinding
Total Materials
Computing Costs
Other Supplies & Services
Transport
Third Party Payments
Support Service Costs
Total Revenue Expenditure
Revenue Income
Overdue Charges
Reservation Fees
Lettings
Hire of Audio & Visual Materials
Electronic Revenue
Specific Grants
Provision of Library Services to other Local Authorities
Miscellaneous - receipts from the public
Miscellaneous - corporate income
Total Revenue Income
Net Expenditure (excluding Capital Charges)
Capital Charges
Total Net Expenditure (including Capital Charges)
Total Capital Expenditure
1Includes Music, Adult Talking Books and Children's Talking Books (Cells 106 to 108)
2Includes DVDs, Multimedia & Open Learning Packs and CD-ROMs & Software (Cells 107 & 108)
3Includes eBooks, eAudio, eAudiovisual, Subcriptions and Online / Electronic Products (Cells 111 to Cell 115)
APPENDIX 3 - Financial Information
£ per 1,000 pop Average
4,730 18 1,804
7,066 1,751,551 6,622
101,445 384 358
47,949 181 195
10,619 40 40
18,881 71 62
29,064 110 105
50,957 193 171
16,171 61 36
1,795 7 23
1,129 4 6
8,429 32 97
37,210 141 170
323,649 1,224 1,262
123,665 468 317
132,962 503 452
62,287 235
10,531 40 173
12,980
0 0 1,697
268,064
2,615,153 9,887
210
21,592 82 207
0 0 25
1,013
13,540 51 95
£ per 1,000 pop Average
13,396 51 43
192
41,668 158 218
67 0 69
3,000 11 31
0 0 20
454,212 1,717 1,270
3,224,914 12,192 15,150
155,550 588 900
2,770,703 10,475 13,881
842,577 3,186 1,325
Page 50 17/03/2015Libraries_Profile
Financial Information 2014-15 (Estimates)
Revenue Expenditure
Employees
Premises
Supplies & Services - Materials
Other Expenditure
Total Revenue Expenditure
Revenue Income
Net Expenditure (excluding Capital Charges)
Capital Charges
Total Net Expenditure (including Capital Charges)
1,350,503 5,106 6,438
1,753
382,440 1,446
£ per 1,000 pop Average
1,201
460,077 1,739
11,737
2,415,190 9,131 10,564
403,610 1,526
2,690,802
2,130
2,596,630
(181,440) (686)
275,612 1,042
9,817 11,522
(958)
10,173
1,173
Page 51 17/03/2015Libraries_Profile
APPENDIX 4 - Other CIPFA Libraries Services
APPENDIX 5 - Contact Us!
• CIPFA Public Library Statistics
CIPFA are the leading independent source of data about local government services, undertaking more
than 30 surveys annually. We have been collecting data relating to public libraries for more than fifty years. The data collected represents the most comprehensive source of information relating to
measuring the performance of public library authorities in the UK.
A working group of local authority practitioners and central government representatives meet bi-annually
to help shape the direction of the questionnaire and data that is collected to ensure that it is continually
adapted to remain relevant in an ever-changing environment.
Datasets provide financial and non-financial information for local government managers engaged in
comparative analysis and performance measurement. Subscribers to www.cipfastats.net have access to our historical archive of downloadable data in addition to a range of interactive and visual tools to help
with further analysis.
www.cipfastats.net/leisure/publiclibrary
• CIPFA Public Library User Survey (PLUS)
CIPFA have been developing and supporting a range of library survey tools, enabling authorities to collect feedback from users of their services, since 1995. This began with the launch of PLUS in 1995,
which was followed by Children's PLUS in 1997, ePLUS in 2001 and the Home Delivery Survey in 2005.
Indicators from PLUS were adopted by the Audit Commission and the Department for Transport, Local
Government and the Regions (DTLR now DCLG) for the collection of a number of Best Value Performance
Indicators (BVPIs). It was also adopted by the Department for Culture, Media and Sport (DCMS) for their Public Library Service Standards (PLSS) and Public Library Impact Measures (PLIMs).
New from July 2012: The 2012 Adult PLUS survey has now been updated and includes new questions on transport, use of computers and living arrangements. The questionnaire and manual of guidance can be accessed by subscribers from www.cipfasocialresearch.net/subscribersarea, which will also include details on how CIPFA can help you to deliver your survey and make best use of the results.
www.cipfasocialresearch.net
We hope you have found the profile interesting and informative.
This is the fourth year of the profile and we aim for this to to be a user-led product that improves
year-on-year.
Please help us improve the next round by contacting us with your thoughts and suggestions!
We will also be happy to answer any queries you have regarding the profiles.
Page 52 17/03/2015Libraries_Profile
Top Related