Pro.Net.Expert‘sCCIE Hotline

www.cciehotline.com

• 24 / 7 worldwide Cisco CCIE Consulting• CCIE‘s in all Cisco technology tracks• CCIE‘s in other languages than English• Per hour billing – no full day charges• No travel & expense costs• Service over the phone, chat & remote login• Monthly Token based Support Contracts • Remote Mentoring Services• Managed Service contracts available

CCIE Hotline At-A-Glance

By phone• Urgent UK Support dial-in number• Non-urgent UK Support dial-in number• Urgent German Support dial-in number• Non-urgent German Support dial-in number• Intelligent Call Routing to CCIE‘s in the

respective region and technology• Sophisticated Ticketing System in place

CCIE Hotline

By Chat / Email• Instant Chat to Cisco CCIEs• Instant Email communication to CCIEs• Encrypted Chat available• Encrypted Mail available

CCIE Chat & Email

By Remote Login• Login via SSH / VPN• Remote Cisco Configuration• Remote Cisco Troubleshooting• Remote Cisco Maintenance• Solid NDAs to protect our customers

CCIE Remote Login

Monthly Token Based CCIE Support• Tokens of 8 / 16 / 24 etc. hours available• Fantastic discounts available• Peace of mind to have CCIEs ready• Can be used for all offered services• Design, Re-Design, Configuration,

Operation, Troubleshooting and Maintenance by Cisco CCIEs

Support Contracts

Monthly CCIE Managed Services• Network Monitoring• Proactive detection of bottlenecks• Proactive detection of Security threats• Monthly performance statistics delivered• Instant Emails / SMS‘ are triggered and sent

to CCIEs for immediate response

Managed Services

Tailored Mentoring Services• Online Mentoring on any Cisco technology /

component through Cisco WebEx• Screen Sharing and recording for customers

to learn troubleshooting techniques • Bespoke Consulting on exact customer

requirements

Mentoring Services

All Cisco areas• Routing & Switching• Security• Voice over IP (Unified Communications)• Service Provider• Storage Networking• Wireless• Data Center• DMS / IP Video Surveillance & more!

Cisco Technologies

Visit the CCIE Hotline today!• http://www.cciehotline.com

Your CCIE Hotline