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About Wolters Kluwer Tax & Accounting
About Wolters Kluwer Tax & Accounting in India
Wolters Kluwer Tax & Accounting in India provides information, software and services that deliver
vital insights, intelligent tools and guidance of subject-matter experts as well as offer subscription-
based products with high quality content in areas including direct and indirect taxation, international
taxation, corporate law and several other related topics.
• Software
- CCH iFirm
• Digital Content Portals
- Direct Tax Online
- Qtax
- Service Tax Online
- Financial Reporting Manager
- CLAonline
• Books on Taxation, Accounting, Auditing and Legal subjects
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CCH iFirm – Practice Management Software for
Chartered Accountants
• Online practice management software
designed around jobs, workflow and
resourcing.
• Developed by accountants for
accountants. CCH iFirm is used by firms
across ANZ, Singapore, Malaysia, USA,
Canada and India
• The solution:
- Keep track of all customer staff
communication
- Allocate and manage Jobs
- Measure and optimize staff productivity
- Invoice on time, recover fees
- Measure profit and plan future
assignments
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Why CCH iFirm – Do you work on Disconnected Systems
Firms use excel sheets, emails, word documents or disconnected software's to maintain client
details, jobs, staff time sheets and billing information.
The Business Challenge
• Client Information not up to date or lost with staff attrition
• Cost of doing jobs often escalates and goes way beyond the fee agreed
• Staff is underutilized or is over burdened with work
• You forget to bill your customers and are not able keep track of receivables and debtors
• Compliance issues become the norm of the day as there is no central system to record all
interactions.
• Increased cost of operations and dwindling bottom lines
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CCH iFirm Practice Manager – Overview
JOBSJob Creation
Job Allocation
Recurring Jobs
Bulk Job Creation
Automated Emails
Dynamic Job fields
Disbursements
Users & Resourcing
Security Roles
Charge out rates
User Capacity
Manage leave
Staff
Timesheets
Variance Reporting
Partners
Managers
Reports
Reporting
Contacts
Employee Reports
Profitability
Debtors
Dashboard
Workflow
Management
Resource Allocation
Job Prioritising
Email Alerts
Job Priorities
Contacts
360°Customer Information
Work In Progress and Billing
Relationships and Groups
Dynamic Contact Fields
Notes & Reminders
Clients
Prospects
Suppliers
Invoicing & DebtorsBulk Invoicing
Agreed Fee & Budget Total
Bulk Statements
AR ManagementInvoices &
Statements
Payments
Capacity Planning
Capacity Management
Resource Allocation
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Business Benefits
• Gives complete control over business operations
- Get a 360 degree view of clients, contact, jobs billing and debtors
• Improves Firm's Profitability
- Complete all jobs on time. Keep track of man-hours spent on each job and ensure
every assignment and client is profitable. Thus, improving overall profitability
• Boost Staff Productivity
- Keep track of staff performance with time sheets. Get full view on how resources
spend hours on jobs so you can coach them to optimize performance
• Reduces Staff Costs
- CCH iFirm ensures resources are never underutilized or are idle. The capacity
planning module ensures you maintain optimum staff strength throughout
• Improve Cash Flow
- Get an integrated view of clients invoiced, accounts receivables and payments
received. You will never miss an overdue invoice
• Keep Track of All Important Documents
- Be paperless. Attach documents and scanned files to each job. Documents will never
be misplaced as now you know where to find them
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Select Customers
Firm Size
Large • Sand Martin Consultants Private
Limited
• A John Moris & Co
• Khimji Kunverji & Co
• SK Patodia & Associates
• SP Nagrath & Co LLP
• SC Vasudeva & Co
• P C Ghadiali & Co LLP
• SH Bathiya Associates LLP
Medium • Radisson Consulting Private Limited
• Neeraj Bhagat & Company
• GBCA & Associates
• Sundarajan & Co
• SNR & Co
• R K Khanna & Associates
• KASG & Co
• Rao & Emmar Chartered
Accountants
• BC Shetty & Co
• GSA & Associates
• V V Kale & Co
Small • Kumar and Joseph Chartered
Accountants
• Rathi Rathi & Co
• A R Krishnan & Co
• KNAV & Co
• Y M Desai & Co.
• VM Thomas & Co.
• AKG & Co
• Agarwal Singhania & Co.
• S Mohata & Co
• M K Dandekar & Co
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B C Shetty & Co – Success Story
Company Overview
• BC Shetty & Co. is a firm of Chartered
Accountants serving various public and
private corporates, charitable institutions,
colleges, banking and financial institutions,
high net worth individuals, firms and
executives.
Users
• 75
Solution
CCH iFirm Practice Manager
• Contacts
• Job Management
• Capacity Planning
• Invoicing
• Work in Progress (WIP)
• Dashboard
• Reports
Challenge
• Multiple systems for managing client information,
tracking jobs and invoicing customers. Resources not
managed properly resulting in missed deadlines and
increased staff costs. Cost of doing jobs increased due
to mismanagement. Debtor tracking became difficult as
invoices and account receivables were not linked
Solution CCH iFirm Practice Manager• Integrating all key business functions. The modules of
Jobs, Capacity Planning, Invoicing and Reports enables
the firm to keep track of all jobs across the firm.
Resources are optimally utilized, client invoicing and
account receivables are kept under control.
Benefits
• 360 degree view of clients across contacts, jobs, billing
and debtors.
• All jobs are completed on time and are profitable
• Staff costs are kept under check and recourses are
optimally utilized
• Improved cash flow as no invoice is missed and all
receivables are tracked.
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Radisson Consulting – Success Story
Company Overview
• Radisson Consulting Private Limited is a
chartered accountancy and management
consulting firm established in 2012, dealing
primarily in consulting disciplines and
compliance services, serving a wide range of
clients from various industries. Some of these
services include - Assurance and Attestation
Services, Corporate Tax (Direct and Indirect)
Advisory, Corporate Finance, Assurance,
Governance, Risk and Compliance Services
Users
• 50
Solution
CCH iFirm Practice Manager
• Contacts
• Dashboards
• Job Management
• Capacity Planning
• Invoicing
• Work in Progress (WIP)
• Dashboard
• Reports
Challenge
• Productivity compromised due to reliance on multiple
software products to manage daily operations.
• Lack of monitoring staff and tracking jobs affected overall
productivity.
• Often suffered capacity mismatch while working on projects
leading to unnecessary delays in completion of them.
• Relationship with clients suffered due to missed deadlines,
delayed status updates and gaps in communication.
Solution CCH iFirm Practice Manager
• The modules of Jobs, Capacity Planning, Invoicing and
Reports enables the firm to keep track of all jobs across the
firm.
• Resources are optimally utilized, client invoicing and
account receivables are kept under control.
• ‘Contacts module’ ensures that client information including
prospects and leads are up to date
Benefits
• CCH iFirm has enabled the firm to manage clients, contacts,
jobs, billing and debtors through one software.
• Each man-hour has been optimized and accounted for,
resulting in 12% improvement in meeting deadlines and a
drop of nearly 20% in losses occurring due to delays.
• Client relationships are well maintained
• Overall Productivity up by 25%
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Contact - Features
• Client information including
Jobs, WIP, Billing, Resource
allocated, Notes and
communication on a single
screen
• 80+ fields to enter client
information
• Categorize clients as
prospects, leads and
customers & ‘Company Type’
as private or public limited
and more..
• Capture client interaction in
notes. Set reminders
• Current Position- Total open
jobs, AR and WIP with total
amount due
• Drill down to view open jobs
and AR
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Job Management - Features
• Add jobs individually or in bulk
• Allocate resources as Job Owner, Manager or
Articles
• Categorize each job as Audit, Vat or define
custom job type
• Automatically create and allocate recurring jobs
• Email notification on job allocation, job overdue,
job completion
• Allocate fees for each job and track against cost
incurred
• Checklists – Track activities completed
against each job
• Tag documents including disbursements
against each job
• Record communication – Notes and job
comments
• Track WIP for each job. Transfer WIP from
one job to another
• Seamless integration with contacts and
timesheets module
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Timesheets - Features
• Enter hourly time spent on
jobs
• Distinguish between
billable and non billable
activities
• Easy to fill – All fields
available as dropdown
• Track resource cost per
job, per hour
• Seamless integration with
contacts and jobs module
• Daily, weekly and monthly
view of time entries
• Variance Notifications
• Timesheet Reports
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Capacity Planning - Features
• Resource utilization planning for the firm
• Manage future jobs
• Assign jobs on the basis of available hours
• Variance and budgeted hours calculations
• Filter capacity view as per location or division
• Drill down to view each user’s or firm’s
capacity
• Seamless navigation to ‘Leave
Management’ and ‘Resource Manager’
module
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Invoicing & Account Receivables - Features
• Multiple billing entries
• Customized invoice templates
• Draft and final Invoicing
• Add multiple jobs on single invoice
• Add disbursements to invoice
• Save as pdf and email
• Manage client wise AR and collection
• Capture TDS against payment collected
• AR reduces automatically as payment is
received and punched in the system
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