Index
ACCIDENTAL DEATH ANDDISMEMBERMENTINSURANCE
Generally, § 52:5
ACCIDENT REPORTSSigned and recorded statements,
§ 4:4
ACCOUNTANTS ANDAUDITORS
Generally, § 38:1 to 39:7Definition of the practice of
accounting, § 38:1Federal Security Act, § 38:5Indirect loss—first and third party
claims, § 51:22Liability to client, § 38:2Privity of contract, § 38:4Professional liability of accoun-
tant, § 38:6Reserves, reserving, and statistics,
self-insured claim reserve,§ 16:32
Restatement (second) of torts,§ 38:3
Standard of reasonable care,§ 38:2
Statutory liability, § 38:5Third parties, liability to, § 38:4
ADDITIONAL INSUREDSSee also Public or General
Liability Policies andCoverages (this index)
Automobile insurance, com-mercial auto liability policies,§ 22:93
General liability coverages,personal and commercial,§ 26:43, 26:44
ADD-ON COVERAGESee Automobiles and
Automobile Insurance (thisindex)
ADJUSTER SAFETYClaims representative, § 1:23
ADVANCE PAYMENTSSee Settlements and Settlement
Negotiations (this index)
ADVERTISINGPractice and procedure, § 13:18
ADVERTISING INJURYSee General Liability Coverages,
Personal and Commercial(this index)
AFFIDAVITSTranslator’s affidavit, signed and
recorded statements, § 4:5
AGE DISCRIMINATION ACTGenerally, § 41:16
AGENT ORANGEProducts liability, § 31:7
AGENTS AND AGENCYSee also Insurance Agents and
Brokers (this index)Authority of agent, § 2:5Determination of agent’s
negligence, § 10:39Deviation, § 10:42Errors, liability for, § 2:18Family purpose doctrine, § 10:45General principles of law, gener-
ally, § 10:38 to 10:46
Index-1© 2018 Thomson Reuters, 5/2018
AGENTS AND AGENCY—Cont’dImplied agency created by statute,
§ 10:44Imputed negligence (respondeat
superior), § 10:38Independent contractor, § 10:46Joint venture agency liability,
§ 10:43Sub-agency, § 10:40Temporary or special employee,
§ 10:41
AGGREGATE LIMITS OFLIABILITY
Generally, § 43:28
AIRCRAFTCoverage of. See Aviation Insur-
ance (this index)Exclusions, general liability cover-
age, § 26:6, 26:31, 26:32
AIR POLLUTIONSee Environmental Pollution
(this index)
ALCOHOLIC BEVERAGESProducts liability, § 32:17
ALLERGIESDescription, diagnosis, prognosis
and treatment, § 8:42
ALLOCATIONGenerally, § 43:27
ALTERNATIVE DISPUTERESOLUTION (A.D.R.)
Generally, § 14:44 to 14:46Arbitration or mediation, § 14:45Minitrials, § 14:46
ALTERNATIVE FUELVEHICLES
Automobiles and automobilesinsurance, § 25:33
ALTERNATIVE MEDICALTREATMENTS
Medical aspects of casualty insur-ance, § 6:18
AMBIGUITYCoverage problems, ambiguity in
policy provisions, § 19:11Reservation letter, § 14:15
AMERICANS WITHDISABILITY ACT
Generally, § 41:2
AMUSEMENT PARKSPublic or general liability claims,
§ 28:12
ANATOMYTrauma, human anatomy as
affected by, § 6:15
ANGIOGRAPHYDiagnostic procedure, § 8:51
ANGIOPLASTYDiagnostic procedure, § 8:51
ANHYDROUS AMMONIA ANDAMMONIUM NITRATE
Products liability, § 32:28
ANIMALSInjuries from animals, description,
diagnosis, prognosis andtreatment, § 8:49
Public or general liability claims,§ 28:15
ANTI-FRAUD STATUTESGenerally, § 15:16
APPEALSDuties of insurer, § 20:7Practice and procedure, § 13:3,
13:12
APPORTIONMENTSubrogation, § 43:20
CASUALTY INSURANCE CLAIMS
Index-2
ARBITRATIONSee also Automobiles and
Automobile Insurance (thisindex)
Alternative dispute resolution(A.D.R.), § 14:45
Automobiles and automobileinsurance, § 25:31
Federal Arbitration Act, § 41:14Punitive damages in, § 33:16Reinsurance, § 45:19Subrogation, § 43:18
ARCHITECTS ANDENGINEERS
Generally, § 38:10 to 39:15Checklist for investigation of
cases involving architects andengineers, § 38:15
General areas of possible liability,§ 38:11
Hold harmless agreements,§ 38:12
Legislation concerning statutes oflimitations, § 38:14
Statutes of limitations, § 38:13,38:14
ARTHRITISInjury evaluation, role of arthritis
in, § 8:14
ARTHROSCOPYDiagnostic procedure, § 8:56
ARTIFICIAL INTELLIGENCEAutomobile coverage, § 22:100
ASBESTOSAsbestosis, description, diagnosis,
prognosis and treatment,§ 8:38
Products liability, § 31:32, 32:18
ASSIGNED RISK PLANSIrresponsible motorist, protection
against, § 24:4
ASSIGNMENTSReleases, assignment of insured’s
claim for bad faith, § 18:16
ASSISTANCE ANDCOOPERATION
Generally, § 20:18 et seq.Defense against lack of coopera-
tion, § 20:22Nonappearance at trial, § 20:20Prejudice, § 20:19Settlement by insured, § 20:17Statutory protection of injured
claimants, § 20:21
ASSISTED SUICIDEPhysicians, surgeons, and other
healers, § 35:31
ASSUMPTION OF RISKProducts liability, § 31:1, 31:12,
31:27
ATHLETICSSee Sports (this index)
ATTORNEY-CLIENTPRIVILEGE
Discovery, § 10:61
ATTORNEYSBusiness losses of client, § 37:22But for rule, § 37:18Checklist for avoiding legal mal-
practice, § 37:3Computer age, § 37:16Conflict of interests, § 37:19Discovery, attorney-client privi-
lege, § 10:61Emotional distress, liability for,
§ 37:24Errors-in-judgment rule, § 37:14Estate planning, § 37:23Grounds upon which actions may
be brought, generally, § 37:11to 37:25
Informed consent doctrine,§ 37:17
INDEX
Index-3© 2018 Thomson Reuters, 5/2018
ATTORNEYS—Cont’dInterviewing attorney of claimant,
§ 3:8Investigation of lawyer’s malprac-
tice cases, suggestion for,§ 37:2
Legal professional services,defined, § 37:20
Malicious prosecution of lawyers,§ 37:25
Negligence, actions in, § 37:13Policy coverages
generally, § 37:4 to 37:10claims-made policies, § 37:6,
37:7exclusions, § 37:7nonstandard policy forms,
§ 37:9occurrence policies, § 37:5other ISO policy provisions,
§ 37:8professional services, § 37:10
Privity of contract, § 37:12Professional liability, generally,
§ 37:1 to 37:26Researching law, duties as to,
§ 37:15Settlements and settlement negoti-
ations, § 17:6, 17:16Standard of care, § 37:13Statutes of limitations, § 37:21
ATTRACTIVE NUISANCETort law principles, § 9:9
AT-WILL DOCTRINEWrongful termination of employ-
ment, § 42:7
AUDITORSSee Accountants and Auditors
(this index)
AUTOMATION IN THEINSURANCE INDUSTRY
Generally, § 2:17
AUTOMOBILES ANDAUTOMOBILEINSURANCE
See also Feet Risks; Seat BeltDefense (this index)
Accident, insured’s duty follow-ing, § 22:69
Add-onssee also No-fault laws and add-
ons, infrarental vehicle coverage, § 22:68
Applicant and respondent, cover-age for damage to insuredauto, § 22:65
Appraising amount of loss, dam-age to insured auto, § 22:61,22:62
ArbitrationNationwide intercompany
arbitration agreement,coverage for damage toinsured auto, § 22:64
uninsured motorist coverage,§ 22:53, 24:16
Basic auto policy, § 22:3Black boxes, § 25:13Bodily injury, liability coverage,
§ 22:30Business auto insurance
generally, § 22:12See Fleet Risks (this index)commercial auto liability poli-
cies, infraFleet coverage, § 22:13
Cancellation of coverage, § 22:73Checklists
claim investigation, infraphysical damage claims,
§ 22:66Claim investigation
generally, § 25:1 to 25:33actual cash value, depreciation,
and diminished valueclaims, § 25:25
aftermarket parts, § 25:29
CASUALTY INSURANCE CLAIMS
Index-4
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
Claim investigation—Cont’dalternative fuel vehicles,
§ 25:33arbitration, § 25:31auto claim department structure,
§ 25:5auto claims in the future,
§ 25:34automobile in modern society,
§ 25:1combating the mysterious low
impact-questionable injuryclaim, § 25:10
commercial line claims, § 25:4common types of accident,
§ 25:17contract repair shops and use of
aftermarket and used parts,§ 25:29
coverage issues, § 25:19data collection and use of
outside resources, § 25:7dealing with the third party,
§ 25:21defining and investigating the
serious accident, § 25:12depreciation claims, § 25:25detailed investigation, black box
usage, § 25:13diminished value claims,
§ 25:25documentation for subrogation,
intercompany arbitration,§ 25:31
driver impairment and distrac-tions, § 25:15
driving conditions, § 25:16fasttrack handling, § 25:9fatalities and serious injuries,
generally, § 25:11handling third party or insured
injury claims, § 25:23
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
Claim investigation—Cont’dhandling third party property
damage liability claims,§ 25:22
hazards contributing toaccidents, § 25:14
heavy equipment claims,§ 25:32
identification of vehicle-relatedhazards contributing toaccident, § 25:14
insured and vehicle identifica-tion, § 25:18
investigation of seriousaccident, § 25:12
liability issues, § 25:20loss of use, § 25:26outside investigation, § 25:8paperless handling, § 25:6personal line claims, § 25:3questionable injury claim,
§ 25:10salvage, towing and loss of use,
§ 25:26third party claimants, § 25:21third party injury claims,
§ 25:23third party property damage
claims, § 25:22total loss paperwork, § 25:30towing, § 25:26tractor-tralier and heavy equip-
ment claims, § 25:32trends in claim investigation,
§ 25:2unusual factors involving
alternative fuel vehicles,§ 25:33
vehicle damage appraisal,§ 25:28
vehicle identification, § 25:18
INDEX
Index-5© 2018 Thomson Reuters, 5/2018
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
Claim investigation—Cont’dvehicle identification and cover-
age issues, § 25:24vehicle theft claims, § 25:27
Collision and loss, distinctions,§ 22:54
Commercial auto liability policiesgenerally, § 22:85 to 22:101business coverages, generally,
§ 22:86, 22:92conditions and endorsements,
§ 22:93, 22:94cross liability and additional
insured, endorsement,§ 22:93
deductible insurance and self-insurance distinguished,§ 22:85
excess insurance, § 22:96exclusions, § 22:92garage insurance, § 22:97garagekeepers legal liability
insurance, § 22:98insuring agreements, § 22:89I.S.O. business auto policy,
§ 22:87other insurance, § 22:96physical damage coverages,
§ 22:90pollution, liability coverage for,
§ 22:88reporting claims, § 22:95symbols, business coverages,
§ 22:86trucker’s liability insurance,
§ 22:99uninsured/underinsured motor-
ist coverages, § 22:91Companies, types of, § 22:10Comparative negligence, unin-
sured motorist coverage,§ 24:14
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
Conditions and endorsementsgenerally, § 22:69 to 22:76accident, insured’s duty follow-
ing, § 22:69commercial auto liability poli-
cies, § 22:93, 22:94notice, issues regarding, § 22:70other duties, issues regarding,
§ 22:71other insurance clauses, § 22:75special endorsements, § 22:76standard conditions, § 22:72termination of coverage,
§ 22:73transfer of interest, § 22:74
Contract or agreement, generally,§ 22:29, 22:39, 22:47, 22:56,22:89
Cooperation with insurer, medicalpayment coverage, § 22:44
Cross liability and additionalinsured, commercial autoliability policies, § 22:93
Damage appraiser, role of, § 22:61Damage to insured auto, coverage
forgenerally, § 22:54 to 22:68add-on coverage for rental
vehicles, § 22:68applicant and respondent, role
of, § 22:65appraising amount of loss (role
of damage appraiser),§ 22:61, 22:62
checklists for physical damageclaims, § 22:66
collision and loss, definition ofterms, § 22:54
difference between collisionand loss, other than colli-sion, § 22:54
dispute resolution, appraisalprocess, § 22:62
CASUALTY INSURANCE CLAIMS
Index-6
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
Damage to insured auto, coveragefor—Cont’d
exclusions, § 22:58insuring agreement, § 22:56limit of liability, § 22:59Nationwide intercompany
arbitration agreement,§ 22:64
non-owned vehicles, temporarysubstitutes, § 22:55
payment for loss and protectionof insurable interests,§ 22:60
rental vehicles, § 22:67, 22:68subrogation, § 22:63supplementary coverages
including transportation,§ 22:57
Dealership coverages, § 22:16Declarations, personal auto poli-
cies, § 22:19Deductible insurance and self-
insurance distinguished,§ 22:85
Deductibles, personal auto poli-cies, § 22:22
Definitionspersonal auto policies, § 22:24
et seq.uninsured motorist coverage,
§ 22:48Dispute resolution
appraisal process, damage toinsured auto, § 22:62
arbitration, supraDriving records, physical facts,
§ 5:13Endorsements. Conditions and
endorsements, supraExcess insurance
see also Other insuranceclauses, infra
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
Excess insurance—Cont’dcommercial auto liability poli-
cies, § 22:96Excluded loss, medical payment
coverage, § 22:41Exclusions
commercial auto liability poli-cies, § 22:92
damage to insured auto, cover-age for, § 22:58
liability coverage, § 22:34medical payment coverage,
§ 22:41uninsured motorist coverage,
§ 22:49, 24:12Family auto policies
as to personal auto policies. SeePersonal auto policies,infra
generally, § 22:4, 22:5duties of insurer, § 20:8lucid language forms, § 22:5omnibus clause, § 22:11
Financial responsibilityirresponsible motorist, protec-
tion against, § 24:2liability coverage, § 22:37uninsured motorist coverage,
§ 22:45Fleet coverages, § 22:13Fleet risks. See Fleet Risks (this
index)Foreign liability, § 22:17Forms, lucid language, § 22:5Garage insurance, commercial
auto liability policies,§ 22:97
Garagekeepers legal liabilityinsurance, § 22:98
Guest statutesgenerally, § 23:1, 23:2
INDEX
Index-7© 2018 Thomson Reuters, 5/2018
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
Guest statutes—Cont’dchecklist for investigation of
guest statute cases, § 23:2Helmet defense, § 23:20Hired vehicles
generally, § 22:15see also Rental vehicles, infra
History of auto liability insurancepolicy, § 22:2
Hit-and-run cases, protectionagainst irresponsible motor-ist, § 24:10
Indirect loss—first and third partyclaims, § 51:10
Insuring agreementscommercial auto liability poli-
cies, § 22:89damage to insured auto, cover-
age for, § 22:56liability coverage, § 22:29medical payment coverage,
§ 22:39uninsured motorist coverage,
§ 22:47Introduction to chapter, § 22:1Investigation of uninsured motor-
ist claimsgenerally, § 24:13 to 24:18arbitration, § 24:16claim investigation and evalua-
tion, generally, § 24:14coordination with other cover-
ages, § 24:17identifying covered parties,
§ 24:13preserving right of recovery
against tortfeasor, § 24:15property damage coverage,
§ 24:18Irresponsible motorist, protection
againstgenerally, § 24:1 to 24:18
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
Irresponsible motorist, protectionagainst—Cont’d
assigned risk plans, § 24:4auto insurance rating system,
§ 24:3compulsory insurance, § 24:6financial responsibility laws,
§ 24:2joint underwriting associations,
§ 24:4mandatory or compulsory insur-
ance laws, § 24:6no-fault automobile plans and
legislation, generally,§ 24:2
uninsured and underinsuredmotorist coverage
generally, § 24:7 to 24:12coordination with other
coverages, § 24:17exclusions, § 24:12hit-and-run and phantom
vehicles, § 24:10investigation of uninsured
motorist claim, supralimitations on insured’s right
to settle, § 24:11property damage coverage,
§ 24:18stacking of recoveries, § 24:8
unsatisfied judgment laws,§ 24:5
I.S.O. business auto policy,§ 22:87
I.S.O. PAP form and individualpackages, § 22:18
Laws applicable to use of, gener-ally, § 23:1 to 23:21
Legislation, § 22:7Liability coverage
generally, § 22:29 to 22:38bodily injury, § 22:30
CASUALTY INSURANCE CLAIMS
Index-8
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
Liability coverage—Cont’dcommercial auto liability poli-
cies, supracovered persons and vehicles,
§ 22:32exclusions, § 22:34financial responsibility, § 22:37insuring agreement, § 22:29,
22:89limits of liability, § 22:35other insurance clause, § 22:38out-of-state coverage, § 22:36owned/non-owned and rental
problem, § 22:32property damage, § 22:31,
22:90supplementary payments,
§ 22:33Limits of liability
damage to insured auto, cover-age for, § 22:59
liability coverage, § 22:35medical payment coverage,
§ 22:42personal auto policies, § 22:21uninsured motorist coverage,
§ 22:50, 24:11Liquor law liability
generally, § 23:3 to 23:18common law defenses, § 23:12definition of intoxication,
§ 23:14dram shop and liquor control
statutes, generally, § 23:4,23:5
employer hosts, § 23:9exclusivity of dram shop
legislation, § 23:5extraterritoriality in dram shop
jurisdiction, § 23:15insurance coverage, § 23:10
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
Liquor law liability—Cont’dinsurance coverage for liquor
law liability, § 23:17minors or incompetent guests,
§ 23:11non-auto cases, § 23:18noninnocent participant,
§ 23:13recent trends, § 23:6social hosts and company par-
ties, § 23:7suit by intoxicated person,
§ 23:16uninvited guests, § 23:8
Lucid language forms, § 22:5Maintenance and repair, dealer-
ship coverages, § 22:16Mandatory no-fault plans, basics,
§ 22:78Mandatory or compulsory insur-
ance, § 24:6Medical payment coverage
generally, § 22:39 to 22:44cooperation with insurer,
§ 22:44excluded loss, § 22:41insuring agreement, § 22:39limits of liability, time limita-
tions, § 22:42other insurance, § 22:43who is covered, § 22:40
Negligent entrustment of vehicle,§ 23:21
No-fault laws and add-onsgenerally, § 22:77 to 22:84,
24:2add-on plans, generally, § 22:81auto reparations reform acts,
early attempts, § 22:77irresponsible motorist, protec-
tion against, supra
INDEX
Index-9© 2018 Thomson Reuters, 5/2018
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
No-fault laws and add-ons—Cont’d
mandatory no-fault plans,basics, § 22:78
other coverages, effect of no-fault coverage on, § 22:83
property damage, applicability,§ 22:80
states having, § 22:79structure of coverage, § 22:84tort threshold, § 22:82
Non-owned vehicles. Owned/non-owned vehicles, infra
Notice, issues regarding, § 22:70Occupying, personal auto policies,
§ 22:27Omnibus clause, personal and
family use, § 22:11On-demand service, § 22:101Other insurance clauses
commercial auto liability poli-cies, § 22:96
conditions and endorsements,§ 22:75
liability coverage, § 22:38medical payment coverage,
§ 22:43uninsured motorist coverage,
§ 22:52, 24:17Out-of-state liability coverage,
§ 22:36Owned/non-owned vehicles
liability coverage, § 22:32temporary substitutes, coverage
for damage, § 22:55Payments
damage to insured auto, pay-ment for loss and protec-tion of insurable interests,§ 22:60
liability coverage, § 22:33
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
Payments—Cont’dmedical payment coverage,
supraPersonal auto policies
as to family auto policies. SeeFamily auto policies, supra
generally, § 22:18 to 22:27conditions and endorsements,
supradamage to insured auto, cover-
age for, supradeclarations, § 22:19deductibles, § 22:22definitions, § 22:24duties of insurer, § 20:8I.S.O. PAP form and individual
packages, § 22:18liability coverage, supralimits of liability, § 22:21medical payment coverage,
supraoccupying, § 22:27other rating factors, § 22:23other types of personal vehicles,
§ 22:28trailers, § 22:26uninsured motorist coverage,
infrawhen and where of coverage,
§ 22:20who is insured, § 22:25
Physical facts, § 5:12, 5:13Pollution, commercial auto
liability policies, § 22:88Products liability, § 32:4Property damage
see also Damage to insuredauto, coverage for, supra
checklists for physical damageclaims, § 22:66
commercial auto liability poli-cies, § 22:90
CASUALTY INSURANCE CLAIMS
Index-10
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
Property damage—Cont’dliability coverage, § 22:31,
22:90no-fault laws, applicability,
§ 22:80uninsured motorist coverage,
§ 24:18Rating and regulation
generally, § 22:6personal auto policies, rating
factors, § 22:23Reformation of auto insurance,
attempts, § 22:9, 22:77Rental vehicles
generally, § 22:15damage to insured auto, cover-
age for, § 22:67, 22:68liability coverage, § 22:32
Repair, dealership coverages,§ 22:16
Reporting claims, commercialauto liability policies,§ 22:95
Reserving, § 16:10Respondent, applicant and, cover-
age for damage to insuredauto, § 22:65
Self-driving vehicles, § 22:100Self-insurance and deductible
insurance distinguished,§ 22:85
Serious accident defined, § 25:12Settlement
uninsured motorist coverage,limitation on insured’sright to settle, § 24:11
Special endorsements, § 22:76Stacking problem, uninsured
motorist coverage, § 22:51,24:8
Standard conditions, § 22:72
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
States having no-fault laws andadd-ons, § 22:79
Subrogation, § 22:63, 24:11,43:19
Substitute vehicles, damage toinsured, § 22:55
Supplementary coverages, cover-age for damage to insuredauto, § 22:57
Supplementary payments, liabilitycoverage, § 22:33
Temporary substitutes, non-ownedvehicles, § 22:55
Termination of coverage, § 22:73Time limitations, medical payment
coverage, § 22:42Tort threshold, no-fault laws,
§ 22:82Trailers, personal auto policies,
§ 22:26Transfer of interest, § 22:74Transportation provision, coverage
for damage to insured auto,§ 22:57
Trucking coverages, § 22:14,22:99
Trucking coverages. See Trucks(this index)
Types ofgenerally, § 22:10 to 22:17auto repair and dealership
coverages, § 22:16see also other entries throughout
this topicbusiness auto insurance, supracompanies, § 22:10fleet coverages, § 22:13foreign liability, § 22:17hired or rented vehicles, insur-
ing, § 22:15omnibus clause, § 22:11
INDEX
Index-11© 2018 Thomson Reuters, 5/2018
AUTOMOBILES ANDAUTOMOBILEINSURANCE—Cont’d
Types of—Cont’dpersonal and family use,
omnibus clause, § 22:11trucking coverages, § 22:14
Umbrella policies, uninsuredmotorist coverage, govern-ment vehicles, § 24:7
Underinsured motorist coveragecommercial auto liability poli-
cies, § 22:91irresponsible motorist, protec-
tion against, suprauninsured distinguished,
§ 22:46Uninsured motorist coverage
generally, § 22:45 to 22:55arbitration, § 22:53commercial auto liability poli-
cies, § 22:91definitions, § 22:48exclusions, § 22:49financial responsibility laws,
reasons for, § 22:45insuring agreement, § 22:47irresponsible motorist, protec-
tion against, supralimits of liability, § 22:50other insurance, § 22:52, 24:17stacking problem, § 22:51, 24:8underinsured and uninsured
distinguished, § 22:46Universality of, § 22:8When and where of coverage,
§ 22:20Who is insured or covered
medical payment coverage,§ 22:40
personal auto policies, § 22:25
AUTOPSIESMedical information and privacy,
§ 7:8
AUTOPSY REPORTPhysical facts, § 5:16
AVIATION INSURANCEGenerally, § 49:19 et seq.Aircraft coverage, generally,
§ 49:20Background of aviation risks,
§ 49:19Delay in shipment claims, § 49:25Investigating an aviation accident,
§ 49:22Liability, selection of exposure
coverages, § 49:21Specialty risks, § 49:23
BACKACHEChronic backache syndrome,
§ 8:16
BAD FAITHGenerally, § 21:11 to 21:23Assignment of insured’s right of
action, § 21:23Claims representative, good faith
and fair dealing, § 1:15Conflict of interest between
insured and insurer, § 21:13Defense duty vs. payment duty,
§ 21:14Defenses, § 21:22Duties of insured and insurer,
§ 21:12Excess verdicts and bad faith
allegations, prevention,§ 21:21
First party bad faith, misinterpre-tation of policy contract,§ 21:19
Full faith and fair dealing concept,§ 21:2
Information, keeping insuredinformed, § 21:15
Investigation, bad faith failure toproperly hold, § 3:20
CASUALTY INSURANCE CLAIMS
Index-12
BAD FAITH—Cont’dMisinterpretation of policy
contract, first party bad faith,§ 21:19
Negotiations in good faith,§ 21:17
Original concept, § 21:11Recent litigation involving bad
faith issues, § 21:30Recognition of first party actions
for bad faith, § 21:19Regulation of insurance industry,
§ 21:3Releases, § 18:15, 18:16Reverse bad faith, fraud or misrep-
resentation by insured,§ 21:20
Scope of policy contract, insurer’sduty when acting beyond,§ 21:18
Third parties, duties to, § 21:16Unfair claim settlement practices
statutes, § 21:27
BAILMENTSContributory or comparative
negligence as defense,§ 10:53
Custody versus bailment, § 10:49Employees, acts of, § 10:52General liability coverages, bail-
ment risk exclusions, § 26:34General principles of law, gener-
ally, § 10:47 to 10:54Inland marine insurance, bailment
liability and combinationforms, § 49:13
Kinds of bailments, § 10:48Particular bailments, § 10:54Rental versus bailment, § 10:50Theft versus bailment, § 10:51
BANKRUPTCY ORINSOLVENCY
See Reinsurance (this index)
BANKRUPTCY ORINSOLVENCY—Cont’d
Commercial risk management,§ 54:8
BENEFITSSee Workers Compensation (this
index)
BEST EVIDENCE RULEGenerally, § 10:31
BIFURCATION OF TRIALGenerally, § 10:64
BILLING RECORDSMedical information and privacy,
§ 7:6
BINDERSGenerally, § 2:10Insurance agents and brokers,
§ 38:31
BIOTECHNOLOGICAL ISSUESPhysicians, surgeons, and other
healers, § 35:29
BIRTH CERTIFICATESPhysical facts, § 5:14
BLACK BOXESAutomobiles and automobile
insurance, § 25:13
BLACK LUNG DISEASEDescription, diagnosis, prognosis
and treatment, § 8:38
BLASTING OPERATIONSPublic or general liability claims,
§ 28:16
BLOOD-RELATED DISEASESDescription, diagnosis, prognosis
and treatment, § 8:45
BLOOD TRANSFUSIONSHospitals, § 36:22
INDEX
Index-13© 2018 Thomson Reuters, 5/2018
BLUNT TRAUMAMuscular-skeletal systems, blunt
trauma to, § 8:17
BOATSExclusions, general liability cover-
age, § 26:6, 26:31, 26:32Marine insurance, yacht and small
craft claims, § 49:18
BODILY INJURYAutomobile insurance liability
coverage, § 22:30
BONESSee Description, Diagnosis,
Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
BONE SCANDiagnostic procedure, § 8:58
BOTTLING CLAIMSProducts liability, § 32:5
BREACH OF WARRANTYPunitive damages, § 33:11
BROKERSInsurance. See Insurance Agents
and Brokers (this index)Real estate. See Real Estate
Brokers (this index)
BULK SETTLEMENTSSee Reinsurance (this index)
BULLYING AS TORTPublic or general liability claims,
§ 28:36
BURDEN OF PROOFGenerally, § 10:30
BURGLARYSee Crime, Suretyship and
Financial Claims as Casu-alty Loss (this index)
BURNSDescription, diagnosis, prognosis
and treatment, § 8:19
BUSINESS AUTO INSURANCESee Automobiles and
Automobile Insurance (thisindex)
BUSINESS INCOMEINSURANCE
Indirect loss—first and third partyclaims, § 51:11 et seq.
CANADIAN WORKERSCOMPENSATION
Workers compensation, § 39:54
CANCELLATION OF POLICYGenerally, § 20:24 to 20:30Automobile insurance, § 22:73Gun violence, § 20:32Nonpayment of premium, § 20:26Renewal of coverage, § 20:27Rescission, § 20:29Subrogation, § 20:30Written notice of cancellation,
§ 20:25
CARDIOVASCULAR ANDPULMONARY INJURIESAND DISEASES
See Description, Diagnosis,Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
CARGOMarine. See Freight and Cargo
(this index)
CARPAL TUNNEL SYNDROMEDescription, diagnosis, prognosis
and treatment, § 8:27
CASE LAWGeneral principles of law, § 9:16
CASUALTY INSURANCE CLAIMS
Index-14
CASINOPublic or general liability claims,
§ 28:28
CASUAL EMPLOYEESWorkers compensation, § 39:23
CATASTROPHESDocumentation of evidence, § 4:1
CERCLAEnvironmental pollution, § 34:5,
34:19
CHANGE OF VENUEPractice and procedure, § 13:8
CHARITABLE IMMUNITYGenerally, § 12:13 to 12:15Abolishment, § 12:14Hospitals, § 36:23Insurance coverage, effect on
charitable immunity doctrine,§ 12:15
Nurses, § 36:12
CHECKLISTSSee also Automobiles and
Automobile Insurance;Products Liability (thisindex)
Architects and engineers,investigation of cases involv-ing architects and engineers,§ 38:15
Environmental pollution,investigation ofenvironmental pollutionclaims, § 34:10
Insurance agents and brokers,checklist for agents toprevent some actions for mal-practice, § 38:36
Physicians, surgeons, and otherhealers, checklist ofqualifications of insured,§ 36:27
Public or general liability claims,checklists for special
CHECKLISTS—Cont’dinvestigations, generally,§ 28:3 to 29:16
Salvage, checklist for claimsinvolving salvage, § 43:25
CHEMICAL EXPOSURESDescription, diagnosis, prognosis
and treatment, § 8:48
CHILDREN AND MINORSSee also Intrafamily Tort
Relationships and Immuni-ties; Settlements and Settle-ment Negotiations (thisindex)
Signed and recorded statements,§ 4:5
CHRONIC PAIN SYNDROMEDescription, diagnosis, prognosis
and treatment, § 8:16, 8:25
CHURCHES AND CLERICSGenerally, § 38:16
CIVIL AERONAUTICS BOARDREPORTS
Physical facts, § 5:20
CLAIM HANDLINGPROCEDURES
Generally, § 1:7 to 1:20Attitudes toward those who suffer
a loss, § 1:19Ethics. See Claims Representa-
tive (this index)Evaluation, § 1:8Interpersonal relationships,
understanding, § 1:20Investigation, § 1:7Litigation management, § 1:10Negotiation and settlement, § 1:9Privacy, ethics of claims represen-
tative, § 1:17Reporting, § 1:8Risk management, adjuster’s role,
§ 1:11
INDEX
Index-15© 2018 Thomson Reuters, 5/2018
CLAIM HANDLINGPROCEDURES—Cont’d
Society and insurance, claimsenvironment, § 1:18
Underwriting, adjuster’s role,§ 1:11
CLAIMS ADJUSTERSSee Claims Representative (this
index)
CLAIMS REPRESENTATIVEGenerally, § 1:1 to 1:6, 38:8, 38:9Adjuster safety, § 1:23Conflict of interest, integrity and
ethics, § 1:13Criteria for professionalism, § 1:3Ethics
conflict of interest, integrity andethics, § 1:13
good faith and fair dealing,§ 1:15
historical perspective, § 1:12privacy, § 1:17responsibility and action, § 1:16unfair claims settlement
practice acts andtraditional ethics, § 1:14
Ever changing role of adjuster andclaims department, § 1:5
Good faith and fair dealing, § 1:15National Disaster Programs,
§ 1:22Privacy, § 1:17Procedures. See Claim Handling
Procedures (this index)Qualifications, § 1:3Relationship of adjuster to other
professionals, § 1:6Third parties and insureds, adjust-
er’s responsibility to, § 1:24Training and education, § 1:4Types of adjusters and claim
department structure, § 1:2Unfair claims settlement practice
acts and traditional ethics,§ 1:14
CLAIMS REVIEWS OR AUDITSGenerally, § 44:14 to 44:18
CLASS ACTIONSDocumentation of evidence, § 4:1Environmental pollution, § 34:2
COINSURANCEEvaluation and adjustment of
losses, § 50:22
COLLATERAL ESTOPPELPunitive damages, § 33:7
COLLISIONAutomobile insurance, definition
of terms, § 22:54
COLLUSIONGenerally, § 15:3
COMMERCIAL AUTOLIABILITY POLICIES
See Automobiles andAutomobile Insurance (thisindex)
COMMERCIAL GENERALLIABILITY POLICIES
See General Liability Coverages,Personal and Commercial(this index)
COMMERCIAL LOSSCOVERAGE
Property insurance claims and lossadjusting, § 50:4
COMMERCIAL LOSSCOVERAGES
Indirect loss—first and third partyclaims, § 51:7 to 51:17
COMMERCIAL RISKMANAGEMENT
Generally, § 54:1 et seq.Actuarial requirements to self-
insure or self-fund loss,§ 54:9
CASUALTY INSURANCE CLAIMS
Index-16
COMMERCIAL RISKMANAGEMENT—Cont’d
Analysis of perils and exposures,§ 54:11
Bankruptcy, § 54:8Control of risk, § 54:12 et seq.Cost of pre-loss prevention,
§ 54:15Credit used to pay for loss, § 54:6Financial technology and new
ways of tracking commerce,§ 54:18
Hedging and pooling, § 54:10Loss control process, § 54:14Measuring efficiency of risk
management program,§ 54:17
Pre-loss cost control process,§ 54:16
Pre-loss prevention programs,§ 54:12 et seq.
Pure risk management concepts,§ 54:1
Risk cost acceptance, § 54:4, 54:5Tax offsets, § 54:7Transfer of risk, § 54:2, 54:3
COMMUNICATION SYSTEMSComputers and casualty insurance
claims, § 47:7COMPARATIVE NEGLIGENCE
Bailments, § 10:53Dentists, § 36:4Products liability, § 31:4Tort law principles, § 9:7Uninsured motorist coverage,
§ 24:14COMPENSATORY DAMAGES
Generally, § 10:13Punitive damages, compensatory
damages as prerequisite orguide, § 33:5
COMPLETED OPERATIONSSee General Liability Coverages,
Personal and Commercial(this index)
COMPREHENSIVEENVIRONMENTALRESPONSE,COMPENSATION, ANDLIABILITY ACT
Environmental pollution, § 34:5,34:19
COMPROMISE ANDSETTLEMENT
See Settlements and SettlementNegotiations (this index)
COMPUTER INSURANCEIndirect loss—first and third party
claims, § 51:8
COMPUTERIZEDTOMOGRAPHY
Generally, § 8:30Diagnostic procedure, § 8:61
COMPUTERSClaims involving. See Computers
and Casualty InsuranceClaims (this index)
Investigations. See PersonalProperty Loss Investigationand Evaluation (this index)
COMPUTERS AND CASUALTYINSURANCE CLAIMS
Generally, § 47:1 to 47:50See also Crime, Suretyship and
Financial Claims as Casu-alty Loss (this index)
Admissibility of computerizeddocumentation, § 47:45
Areas of casualty exposure, gener-ally, § 47:9 to 47:18
Communication systems, § 47:7Computerized aspects of business,
generally, § 47:2 to 47:8Computer related losses
generally, § 47:19 to 47:29commercial crime loss forms,
§ 47:23
INDEX
Index-17© 2018 Thomson Reuters, 5/2018
COMPUTERS AND CASUALTYINSURANCE CLAIMS—Cont’d
Computer related losses—Cont’dcommercial liability forms,
§ 47:22commercial property forms,
§ 47:21crime risks, § 47:28cyber warfare and computer
fraud, § 47:29data loss, § 47:27other forms, coverage provided
within, § 47:20software, § 47:25, 47:26special risk coverages, § 47:24
Confidentiality of data, § 47:18Customer billing, § 47:6Cyber warfare and computer
fraud, § 47:29Discoverability of computerized
documentation, § 47:44Dishonesty, § 47:17Hardware errors, § 47:15Indirect loss, § 47:10, 47:12Internal accounting and payroll
systems, § 47:3Internal human resources data
systems, § 47:4Investigation of computer-related
lossgenerally, § 47:30 to 47:42coverage aspects, § 47:35crime losses, § 47:33damages, assessing, § 47:41data-related factors, assessing,
§ 47:40evaluating and reporting cover-
age to insurer, § 47:37investigating coverage, § 47:36liability losses, § 47:34negotiations, § 47:38preventing and managing litiga-
tion, § 47:42
COMPUTERS AND CASUALTYINSURANCE CLAIMS—Cont’d
Investigation of computer-relatedloss—Cont’d
property and inland marinelosses, § 47:32
third-party claims, § 47:39type of loss, § 47:31
Loss of client data, contingentliability for, § 47:14
Physical damage, § 47:10, 47:11Robotics, § 47:8Sales and inventory, § 47:5Software errors, § 47:16Telephones, § 47:7Third-party liability, § 47:13Use and misuse of computer data
in litigation, § 47:43 to 47:45Use of computer in adjustment of
casualty claimsgenerally, § 47:46 to 47:50claim reserve and payment
records, § 47:47communications with those
involved in claims, § 47:49damage evaluations, § 47:50file reporting, § 47:48
CONDITIONS ANDENDORSEMENTS
See specific entries throughout thisindex
CONFIDENTIALITYComputers and casualty insurance
claims, § 47:18Investigations, § 3:18
CONFLICT OF INTERESTSAttorneys, § 37:19Bad faith, conflict of interest
between insured and insurer,§ 21:13
Claim representative, integrity andethics, § 1:13
CASUALTY INSURANCE CLAIMS
Index-18
CONFLICT OF LAWSGenerally, § 10:1 to 10:3
CONFLICT RESOLUTIONSettlements and settlement negoti-
ations, § 17:47
CONGENITAL CONDITIONSMuscular-skeletal systems, § 8:15
CONSENTSee also Informed Consent (this
index)Automobile insurance, uninsured
motorist coverage, consent ofinsurer prior to settlementwith tortfeasor, § 24:11
CONSENT TO SETTLE FORMSPhysicians, surgeons, and other
healers, § 35:13
CONSEQUENTIAL DAMAGESGenerally, § 10:14
CONTACTSGenerally, § 2:6
CONTAINERSProducts liability, § 29:3
CONTINGENCY COVERAGESIndirect loss—first and third party
claims, § 51:15
CONTINGENT FEESPractice and procedure, § 13:17
CONTRACTS ANDAGREEMENTS
Generally, § 10:4 to 10:8See also Automobiles and
Automobile Insurance;Hold Harmless Agree-ments; Mary Carter Agree-ments; Privity of Contract(this index)
Exculpatory contracts, § 10:7General principles of contract law,
§ 10:5
CONTRACTS ANDAGREEMENTS—Cont’d
Insurance, effect of contractualrequirements or limitationson, § 10:8
Nonwaiver agreements, § 19:7Releases, § 18:2Subrogation, § 43:17Wrongful termination of employ-
ment, § 42:6
CONTRACTUALINVESTIGATION
Handling liability claims forgovernmental agencies andschools, § 12:18
CONTRACTUAL LIABILITYAND FIRE LIABILITYCOVERAGE
General liability coverages,§ 26:25
CONTRIBUTIONGenerally, § 43:26
CONTRIBUTORYNEGLIGENCE
Bailments, § 10:53Dentists, § 36:4Tort law principles, § 9:7
COOPERATIONSee Assistance and Cooperation
(this index)
CORN MAZESPublic or general liability claims,
§ 28:36
CORONER REPORTSMedical information and privacy,
§ 7:8
CORONER’S REPORTPhysical facts, § 5:15
CORPORATE OFFICERSWorkers compensation, § 39:18
INDEX
Index-19© 2018 Thomson Reuters, 5/2018
COST CONTAINMENTCasualty claims and litigation,
§ 6:11Medical treatment, § 7:24
COSTS AND EXPENSESSee also Indirect Loss Investiga-
tion and Evaluation (thisindex)
Directors and officers, liability forclean-up costs, § 38:21
Environmental pollution, clean-upcosts, § 34:18
Practical considerations of suitsand casualty litigation,§ 14:2, 14:20
Practice and procedure, § 13:14Rehabilitative medicine, § 8:42Reserves, reserving, and statistics,
§ 16:6, 16:25Subrogation, § 43:21
COUNSELSee Attorneys (this index)
COURT REPORTERSee Signed and Recorded State-
ments (this index)
COVERAGE PROBLEMSGenerally, § 19:1 to 19:19Adjuster creating estoppel, actions
of, § 19:14Agent creating estoppel, actions
of, § 19:14Allocation of covered and non-
covered claims, § 19:19Ambiguity in policy provisions,
§ 19:11Balancing equities, § 19:12Commercial policies, § 19:13Cumis Doctrine, problems in
expanding, § 19:6Declaratory judgment actions,
§ 19:8Disclaimer of coverage, § 19:3Environmental pollution, § 34:25
COVERAGE PROBLEMS—Cont’d
Estoppel, actions of agent oradjuster creating, § 19:14
Immediate investigation,importance of, § 19:2
Intentional acts barring coverage,§ 19:15
Nonwaiver agreements, § 19:7Overlapping coverage, § 19:17Plain language policies, § 19:9Reasonable expectations doctrine,
§ 19:10Reservation of rights, § 19:4Typical coverage problems, § 19:1Wording of letter of reservation,
§ 19:5
CRANIAL FRACTURESDescription, diagnosis, prognosis
and treatment, § 8:6
CRASHWORTHINESSProducts liability, § 29:27, 29:28,
31:8
CREDITCommercial risk management,
§ 54:6
CRIME, SURETYSHIP ANDFINANCIAL CLAIMS ASCASUALTY LOSS
Generally, § 48:1 et seq.Burglary and theft (Mercantile
Risk) investigationgenerally, § 48:4 to 49:7
Computer theft and related crimesgenerally, § 48:13 to 49:15
Depositors forgery and relatedcrime insurance coverages
generally, § 48:16 to 49:18Fidelity claims (employee dishon-
esty) and related coveragesgenerally, § 48:19 to 49:24
Financial institution insuranceissues, § 48:34
CASUALTY INSURANCE CLAIMS
Index-20
CRIME, SURETYSHIP ANDFINANCIAL CLAIMS ASCASUALTY LOSS—Cont’d
Related financial liability cover-ages
generally, § 48:26 to 49:28Safe burglary and robbery (com-
mercial) investigationgenerally, § 48:8 to 49:12
Types of crime insurance cover-age, § 48:1
5CRIME, SURETYSHIP ANDFINANCIAL CLAIMS ASCASUALTY LOSS
Burglary and theft (MercantileRisk) investigation
coverage investigation, § 48:5damage investigation, evalua-
tion, and negotiation,§ 48:7
liability investigation, § 48:6Computer theft and related crimes
computer crime coverage,§ 48:14
investigation of computer-re-lated crime, § 48:15
Depositors forgery and relatedcrime insurance coverages
depositors forgery coverage,§ 48:17
other crime peril coverages,§ 48:18
Fidelity claims (employee dishon-esty) and related coverages
coverage aspects of employeedishonesty/fidelity bonds,§ 48:21
general guidelines for handlingfidelity bond claims,§ 48:23
related types of bonds, § 48:24types of fidelity bonds, § 48:20underwriting criteria of surety-
ship, § 48:25Intellectual property, § 48:33
5CRIME, SURETYSHIP ANDFINANCIAL CLAIMS ASCASUALTY LOSS—Cont’d
Related financial liability cover-ages
accounts receivable or bankruptclient coverages, § 48:28
directors and officers liabilityinsurance, § 48:29
fiduciary liability insurance,§ 48:27
Residential and personal crimeloss
generally, § 48:2, 48:3investigation of residential and
personal crime loss, § 48:3types of residential and personal
crime loss, § 48:2Safe burglary and robbery (com-
mercial) investigationATM/Night depository robbery
(personal or commercialcoverages), § 48:12
coverage investigation, § 48:9investigation, evaluation, and
negotiation of amount ofloss, § 48:11
liability investigation, § 48:10
CRIMINAL ACTSWorkers compensation, § 40:61,
40:62
CROP DUSTINGProducts liability, § 32:6
CROPSProperty insurance claims and loss
adjusting, § 50:17
CROSS LIABILITYAutomobile insurance, com-
mercial auto liability policies,§ 22:93
CRUISE SHIPPublic or general liability claims,
§ 28:28
INDEX
Index-21© 2018 Thomson Reuters, 5/2018
CUMIS DOCTRINECoverage problems, § 19:6
CUMULATIVE TRAUMA TONERVOUS SYSTEM
Description, diagnosis, prognosisand treatment, § 8:27
CUSTODYBailment, custody versus, § 10:49
CYBER INDUSTRYMALPRACTICE
Generally, § 38:42
CYBER WARFARE ANDCOMPUTER FRAUD
Generally, § 47:29
DAMAGE INVESTIGATIONSSee Structural Damage
Investigation and Evalua-tion (this index)
DAMAGESSee also Compensatory Dam-
ages; Punitive Damages;Workers Compensation(this index)
Bodily injury damages, § 10:12Collateral source rule, § 10:18Consequential damages, § 10:14Constitutionality of punitive dam-
ages, § 10:16Emotional distress, § 10:23Environmental pollution, defini-
tion, § 34:16Exemplary damages, § 10:15General principles of law, gener-
ally, § 10:9 to 10:24Hedonic damages, § 10:24Joint tortfeasors liability for dam-
ages, § 10:21Loss of consortium, § 10:19Property damage, § 10:11Recovery over, § 10:22Special damages, § 10:10Survival rights, § 10:20
DAMAGES—Cont’dTechnology, damage values,
§ 53:5Treble damages, § 41:13Vicarious liability for punitive
damages, § 10:17Workers compensation, § 40:20 to
41:29Wrongful death, § 10:20, 33:8
DAMAGES INVESTIGATIONHandling liability claims for
governmental agencies andschools, § 12:20
DAMAGE TO PROPERTYSee Property Damage (this
index)
DEALERSHIP COVERAGESAutomobile insurance, § 22:16
DEATH CERTIFICATESPhysical facts, § 5:14
DEATH ON THE HIGH SEASACT (DOSHA)
Generally, § 41:11
DECEITSee Fraud and Deceit (this index)
DECLARATIONSPersonal auto policies, § 22:19
DECLARATORY JUDGMENTSSee also Practical
Considerations of Suits andCasualty Litigation (thisindex)
Coverage problems, § 19:8
DEFENSE BASE ACTGenerally, § 41:6
DEFENSESGenerally, § 9:9For particular defenses or aspects
see other lines throughoutthis index
CASUALTY INSURANCE CLAIMS
Index-22
DEFENSES—Cont’dPhysicians, surgeons, and other
healers, § 35:21
DELAYSee Laches and Delay (this
index)
DENTAL INJURIESDescription, diagnosis, prognosis
and treatment, § 8:46
DENTAL REPORTSMedical information and privacy,
§ 7:4
DENTISTSGenerally, § 36:1 to 36:7Contributory and comparative
negligence, § 36:4Duty of care, § 36:2Expert testimony, § 36:3Professional liability, generally,
§ 36:1 to 36:7Releases, § 36:5Sexual misconduct, § 36:7Statutes of limitations, § 36:6
DEPENDENT PROPERTY LOSSIndirect loss—first and third party
claims, § 51:15
DEPOSITIONSDiscovery, § 10:57
DESProducts liability, § 31:33
DESCRIPTION, DIAGNOSIS,PROGNOSIS ANDTREATMENT OF SPECIFICINJURIES AND DISEASES
Generally, § 8:1 to 8:65Allergies, § 8:42Angiography, diagnostic proce-
dure, § 8:51Angioplasty, diagnostic procedure,
§ 8:51Animals, injuries from, § 8:49
DESCRIPTION, DIAGNOSIS,PROGNOSIS ANDTREATMENT OF SPECIFICINJURIES AND DISEASES—Cont’d
Arthritis, role of arthritis in injuryevaluation, § 8:14
Arthroscopy, diagnostic proce-dure, § 8:56
Asbestosis, § 8:38Backache, chronic backache
syndrome, § 8:16Black lung disease, § 8:38Blood-related diseases, § 8:45Blunt trauma to muscular-skeletal
systems, § 8:17Bone scan, diagnostic procedure,
§ 8:58Brain injuries (concussions),
§ 8:22Burns, § 8:19Cardiovascular and pulmonary
injuries and diseasescardiovascular system, § 8:32heart attacks, § 8:33phlebitis, § 8:31
Carpal tunnel syndrome, § 8:27Chemical exposures, § 8:48Chronic pain syndrome, § 8:16,
8:25Common diseases, § 8:30Computerized tomography,
diagnostic procedure, § 8:61Congenital conditions of
muscular-skeletal systems,§ 8:15
Contaminated drinking waterdiseases, § 8:41
Cranial fractures, § 8:6Cumulative trauma, nervous
system, § 8:27Dental injuries, § 8:46Diagnostic procedures
angiography, § 8:51angioplasty, § 8:51
INDEX
Index-23© 2018 Thomson Reuters, 5/2018
DESCRIPTION, DIAGNOSIS,PROGNOSIS ANDTREATMENT OF SPECIFICINJURIES AND DISEASES—Cont’d
Diagnostic procedures—Cont’darthroscopy, § 8:56bone scan, § 8:58computerized tomography,
§ 8:61electromyogram, § 8:55endoscopic examination, § 8:52intubation, § 8:52invasive procedures, § 8:50 to
8:59laparoscopic examination,
§ 8:53magnetic resonance imaging,
§ 8:62myelogram, § 8:54nerve conduction study, § 8:57noninvasive procedures, § 8:60
to 8:65ultrasound, § 8:63x-rays, § 8:60
Discs, ruptured or herniated, § 8:8Dislocations of muscular-skeletal
systems, § 8:13Elbow injuries, § 8:11Electromyogram, diagnostic pro-
cedure, § 8:55Endoscopic examination,
diagnostic procedure, § 8:52Environmental diseases.
Occupational andenvironmental diseases, infra
Eye injuries, § 8:39Food poisoning, § 8:41Fractures, § 8:3 to 8:7Gunshot wounds, § 8:17Hearing injuries, § 8:40Heart attacks, § 8:33Hepatitis, § 8:45Hernias, § 8:43Information as to injury, § 8:1
DESCRIPTION, DIAGNOSIS,PROGNOSIS ANDTREATMENT OF SPECIFICINJURIES AND DISEASES—Cont’d
Intubation, diagnostic procedures,§ 8:52
Invasive diagnostic procedures,§ 8:50 to 8:59
Joint injuries, § 8:13Knee injuries, § 8:11Knife wounds, § 8:17Laparoscopic examination,
diagnostic procedure, § 8:53Magnetic resonance imaging,
diagnostic procedure, § 8:62Medical personnel, exposure to
disease, § 8:47Meniscus injuries, § 8:12Muscular-skeletal systems
arthritis, role of arthritis ininjury evaluation, § 8:14
backache, chronic backachesyndrome, § 8:16
blunt trauma, § 8:17congenital conditions, § 8:15cranial fractures, § 8:6discs, ruptured or herniated,
§ 8:8dislocations, § 8:13elbow injuries, § 8:11fractures, § 8:3 to 8:7gun shot, § 8:17joint injuries, § 8:13knee injuries, § 8:11knife wounds, § 8:17meniscus, § 8:12nasal fractures, § 8:6pre-existing conditions, § 8:15rotator cuff, torn, § 8:12shoulder, torn rotator cuff,
§ 8:12spinal fractures, § 8:7sprains, § 8:9strains, § 8:9, 8:10
CASUALTY INSURANCE CLAIMS
Index-24
DESCRIPTION, DIAGNOSIS,PROGNOSIS ANDTREATMENT OF SPECIFICINJURIES AND DISEASES—Cont’d
Muscular-skeletal systems—Cont’d
structure of human bone andmuscle, § 8:2
torn or strained muscles, § 8:10Myelogram, diagnostic procedure,
§ 8:54Nasal fractures, § 8:6Nerve conduction study,
diagnostic procedure, § 8:57Nervous system injuries
brain injuries (concussions),§ 8:22
carpal tunnel syndrome, § 8:27cumulative trauma, § 8:27description of nervous system,
§ 8:21pain. Pain, infraparalysis, § 8:29repair, neurological, § 8:28repetitive motion syndrome,
§ 8:27spinal cord injuries, § 8:23
Noninvasive diagnosticprocedures, § 8:60 to 8:65
Occupational and environmentaldiseases
allergies, § 8:42asbestosis, § 8:38black lung disease, § 8:38blood-related diseases, § 8:45contaminated drinking water
diseases, § 8:41eye injuries, § 8:39food poisoning, § 8:41hearing injuries, § 8:40hepatitis, § 8:45hernias, § 8:43pulmonary injuries and
diseases, § 8:37, 8:38
DESCRIPTION, DIAGNOSIS,PROGNOSIS ANDTREATMENT OF SPECIFICINJURIES AND DISEASES—Cont’d
Occupational and environmentaldiseases—Cont’d
punctured lungs, § 8:37tumors, benign and malignant,
§ 8:44water, contaminated drinking
water diseases, § 8:41Pain
chronic pain syndrome, § 8:25organic causes of pain, § 8:26role of nervous system, § 8:24
Paralysis, § 8:29Phlebitis, § 8:31Plastic surgery, assessing need for,
§ 8:20Pre-existing conditions to
muscular-skeletal systems,§ 8:15
Prescriptions encountered in casu-alty claims, § 8:65
Pulmonary injuries and diseasescardiovascular and pulmonary.
Cardiovascular andpulmonary injuries anddiseases, supra
environmental diseases.Occupational andenvironmental diseases,supra
occupational diseases.Occupational andenvironmental diseases,supra
Repetitive motion syndrome,§ 8:27
Rotator cuff, torn, § 8:12Shoulder, torn rotator cuff, § 8:12Sick building syndrome, § 8:48Skeletal systems. Muscular-
skeletal systems, supra
INDEX
Index-25© 2018 Thomson Reuters, 5/2018
DESCRIPTION, DIAGNOSIS,PROGNOSIS ANDTREATMENT OF SPECIFICINJURIES AND DISEASES—Cont’d
Skin injuriesburns, § 8:19plastic surgery, assessing need
for, § 8:20wounds, type of wounds and
repair, § 8:18Spinal fractures, § 8:7Sprains, § 8:9Strains, § 8:9, 8:10Stress, physical, mental and emo-
tionaladdiction, drug and alcoholism,
§ 8:36alcoholism, § 8:36exaggeration of symptoms,
§ 8:35factitious disorder, § 8:35malingering, § 8:35physical disease, relationship of
stress to, § 8:34post-traumatic stress, § 8:34
Temporomanibular joint dysfunc-tion (TMJ), misdiagnosis of,§ 8:46
Torn or strained muscles, § 8:10Tumors, benign and malignant,
§ 8:44Ultrasound, diagnostic procedure,
§ 8:63Water, contaminated drinking
water diseases, § 8:41Workers compensation. See
Workers Compensation(this index)
Woundsblunt trauma, gunshot or knife
wounds, § 8:17types of wounds and repair,
§ 8:18
DESCRIPTION, DIAGNOSIS,PROGNOSIS ANDTREATMENT OF SPECIFICINJURIES AND DISEASES—Cont’d
X-rays, diagnostic procedure,§ 8:60
DESIGN DEFECTSSee Products Liability (this
index)
DIAGNOSISSee Description, Diagnosis,
Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
DIAGNOSTIC PROCEDURESSee Description, Diagnosis,
Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
DIAGRAMSImportance as evidence, § 4:8Physical facts, § 5:1
DIESEL ENGINESProducts liability, § 32:24
DIESEL EXHAUSTEnvironmental pollution, § 34:12
DIRECTORS AND OFFICERSGenerally, § 38:17 to 39:22Clean-up costs, liability for,
§ 38:21Indemnification, § 38:18Insurance policy, § 38:20Recent directors and officers
cases, § 38:23
DISABILITY INSURANCEGenerally, § 52:7
DISCHARGE OR RELEASESee Releases (this index)
CASUALTY INSURANCE CLAIMS
Index-26
DISCLAIMER OF COVERAGEGenerally, § 19:3
DISCLOSUREMandatory disclosure under
federal act, § 10:60
DISCOVERYSee also Reinsurance (this index)Attorney-client privilege, § 10:61Depositions, § 10:57General principles of law, gener-
ally, § 10:55 to 10:61Interrogatories, § 10:56Mandatory disclosure under
federal act, § 10:60Reserves, § 16:29Signed and recorded statements,
§ 4:13Work product exception, § 10:59
DISCS, RUPTURED ORHERNIATED
Description, diagnosis, prognosisand treatment, § 8:8
DISEASESee Injury and Disease (this
index)
DISLOCATIONS OFMUSCULAR-SKELETALSYSTEMS
Description, diagnosis, prognosisand treatment, § 8:13
DISPUTE RESOLUTIONSee Arbitration; Automobiles
and Automobile Insurance(this index)
DOCTORSSee Physicians, Surgeons, and
Other Healers (this index)
DOCUMENTATIONIndirect loss—first and third party
claims, § 51:5
DOORS AND FIRE-RESISTANTCONSTRUCTIONMATERIALS
Products liability, § 32:29
DRIVER IMPAIRMENTAutomobiles and automobile
insurance, § 25:15
DRIVING RECORDSPhysical facts, § 5:13
DRONESGeneral liability coverages,
personal and commercial,§ 26:65
DRUGGISTSProfessional liability, § 36:25
DRUGS AND RELATEDPRODUCTS
Abuse of drugs and alcohol, § 8:7Products liability, § 31:13 to
31:16, 31:18, 31:19, 31:23,32:7
DRY CLEANERS ANDLAUNDRIES
Public or general liability claims,§ 28:31
DUAL CAPACITY DOCTRINEWorkers compensation, § 40:53
DUAL EMPLOYMENTWorkers compensation, § 39:19
DUTIES OF INSURERGenerally, § 2:20, 20:5 to 20:8Appeal, duty to, § 20:7Defend, duty to, § 20:5Determination of insurer’s duty,
§ 20:6Limits of liability, § 20:6Personal auto policy supplemental
liability coverages, § 20:8
DUTY OF CAREDentists, § 36:2
INDEX
Index-27© 2018 Thomson Reuters, 5/2018
DUTY OF CARE—Cont’dNurses, § 36:9Tort law principles, § 9:6
EDUCATIONGenerally, § 38:24, 38:25Claims representative, § 1:4Handling liability claims, § 12:16,
12:17Handling liability claims for
governmental agencies andschools, § 12:22
Physical facts, school records andinformation, § 5:17
Sports or other athletics, studentparticipation in, § 38:25
ELBOW INJURIESDescription, diagnosis, prognosis
and treatment, § 8:11
ELDER ABUSETechnology and security issues,
§ 53:14
ELDERLY WORKERSWorkers compensation, § 40:64
ELECTROMAGNETIC FIELDSAND STRAY VOLTAGE
Products liability, § 29:24
ELECTROMYOGRAMDiagnostic procedure, § 8:55
ELEVATORSPublic or general liability claims,
§ 28:9
EMOTIONAL DISTRESSAttorney’s liability for emotional
distress, § 37:24Damages, § 10:23Workers compensation, § 40:34Wrongful termination of employ-
ment, § 42:11
EMOTIONAL ILLNESSPhysicians, surgeons, and other
healers, § 35:22
EMPLOYEE ASSISTANCEPROGRAMS
Workers compensation, § 40:47
EMPLOYEE LEASINGWorkers compensation, § 39:21
EMPLOYMENTSee also Crime, Suretyship and
Financial Claims as Casu-alty Loss; FederalEmployer-Employee andOther Federal Legislation;Workers Compensation;Wrongful Termination ofEmployment (this index)
Bailments, acts of employees,§ 10:52
ENDORSEMENTSGenerally, § 2:9See also Automobiles and
Automobile Insurance;Public or General LiabilityPolicies and Coverages (thisindex)
General liability coverages. SeeGeneral Liability Cover-ages, Personal and Com-mercial (this index)
Products liability, vendor’sendorsement, § 29:9
Workers compensation, § 40:7
ENDOSCOPIC EXAMINATIONDiagnostic procedure, § 8:52
ENGINEERSSee Architects and Engineers
(this index)
ENTERTAINMENT INDUSTRYPublic or general liability claims,
liability exposures, § 28:27
CASUALTY INSURANCE CLAIMS
Index-28
ENTOMOLOGISTSPublic or general liability claims,
§ 28:30
ENVIRONMENTAL DISEASESSee Description, Diagnosis,
Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
ENVIRONMENTALPOLLUTION
Generally, § 34:1 to 34:25Automobile insurance, com-
mercial auto liability policies,§ 22:88
Cercla, § 34:5, 34:19Checklist, investigation of
environmental pollutionclaims, § 34:10
Class actions, § 34:2Clean-up costs, § 34:18Coverage allocation, § 34:25Damages, defined, § 34:16Diesel exhaust, § 34:12Federal Insecticide, Fungicide,
and Rodenticide Act(FIFRA), § 34:6
First-party cases, § 34:17Grounds for bringing
environmental pollutionactions, § 34:7
Insurance coverage, generally,§ 34:13 to 34:25
Investigation of environmentalpollution claims checklist,§ 34:10
Lead paint litigation, § 34:11Leaking underground storage tank
(LUST) cases, § 34:22Mass tort litigation, § 34:3Nuclear contamination, § 34:20Occurrence and accident defined,
§ 34:14State rules, § 34:4Statutes of limitations, § 34:8
ENVIRONMENTALPOLLUTION—Cont’d
Storage tanks, § 34:22Strict liability in hazardous waste
cases, § 34:9Sudden and accidental discharges,
§ 34:15
ENVIRONMENTALPROTECTION AGENCY
Fleet risks, beyond the ICC-deal-ing with the NTSB or EPA,§ 49:8
EQUIPMENT ANDMACHINERY
Evaluation and adjustment oflosses, § 50:25
Indirect loss—first and third partyclaims, § 51:7
ERRORSAgents and agency, liability for
errors, § 2:18
ERRORS-IN-JUDGMENTAttorneys, § 37:14
ESCALATORSPublic or general liability claims,
§ 28:10
ESTATE PLANNINGAttorneys, § 37:23
ESTOPPELSee Waiver and Estoppel (this
index)
EVALUATION ANDADJUSTMENT OF LOSSES
Generally, § 50:19 to 50:25Coinsurance, § 50:22Equipment breakdown, § 50:25Personal property losses, § 50:23Replacement cost coverage,
§ 50:22Settlement options, § 50:24
INDEX
Index-29© 2018 Thomson Reuters, 5/2018
EVALUATION ANDADJUSTMENT OF LOSSES—Cont’d
Structural damage, assessing,§ 50:21
Total losses, § 50:20
EVIDENCESee also Expert Witnesses;
Medical Information; Phys-ical Facts; Question of Lawor Fact; Spoliation of Evi-dence (this index)
Best evidence rule, § 10:31Burden of proof, § 10:30Classifications of evidence,
§ 10:26Computerized documentation,
§ 47:45Documentation
generally. See Signed andRecorded Statements(this index)
reports, § 4:2Examination under oath, § 10:58General principles of law, gener-
ally, § 10:25 to 10:37Hearsay evidence, § 10:27Investigations. See Investigations
(this index)Judicial notice, § 10:29Non-expert witness, competency
of, § 10:34Opinion versus fact, § 10:32Physicians, surgeons, and other
healers, § 35:25Preservation of evidence, § 4:12Privileged communications,
§ 10:35Products liability, § 30:28, 31:26
to 31:28Recorded statements. See Signed
and Recorded Statements(this index)
Recording statements. See Signedand Recorded Statements(this index)
EVIDENCE—Cont’dReserves, § 16:19Res gestae, § 10:28Res ipsa loquitur, § 10:33Spoliation. See Spoliation of Evi-
dence (this index)
EXAMINATIONSSee Independent Medical
Examinations (IME) (thisindex)
EXAMINATION UNDER OATHEvidence, § 10:58
EXCESS INSURANCEAutomobile. See Automobiles
and Automobile Insurance(this index)
General liability coverages, pri-mary insurer’s liability toexcess insurer, § 26:62
General liability coverages, pureself-insureds and multipleexcess insurers, dutiesbetween, § 26:63
Subrogation, § 43:20
EXCESS VERDICTBad faith, prevention of excess
verdicts, § 21:21
EXCLUDED LOSSAutomobile insurance medical
payment coverage, § 22:41
EXCLUSIONSAutomobile insurance. See
Automobiles andAutomobile Insurance (thisindex)
General liability coverage. SeeGeneral Liability Cover-ages, Personal and Com-mercial (this index)
Physicians, surgeons, and otherhealers, § 35:14
CASUALTY INSURANCE CLAIMS
Index-30
EXCLUSIVE REMEDYSee Workers Compensation (this
index)
EXPECTED OR INTENDEDINJURY EXCLUSION
General liability coverages,personal and commercial,§ 26:26
EXPENSESSee Costs and Expenses (this
index)
EXPERT WITNESSESGenerally, § 10:36Choosing experts, § 5:9, 14:54Independent medical examina-
tions. See IndependentMedical Examinations(IME) (this index)
Investigations, serious claims,§ 3:17
Medical. See Independent Medi-cal Examinations (IME)(this index)
Physicians, surgeons, and otherhealers, § 35:25
Products liability, § 31:28
EXTERIOR INSULATION ANDFINISH SYSTEMS
Products liability investigations,§ 32:20
EXTRA EXPENSE COVERAGESIndirect loss—first and third party
claims, § 51:13
EYE INJURIESDescription, diagnosis, prognosis
and treatment, § 8:39
FAIRGROUNDSPublic or general liability claims,
§ 28:12
FALLING OBJECTSPublic or general liability claims,
§ 28:8
FAMILY AUTO POLICIESSee Automobiles and
Automobile Insurance (thisindex)
FARMSProperty insurance claims and loss
adjusting, § 50:17
FEDERAL ARBITRATION ACTGenerally, § 41:14
FEDERAL COURTSGeneral principles of law, § 9:14
FEDERAL EMPLOYEE’SCOMPENSATION ACT(FECA)
Generally, § 41:3
FEDERALEMPLOYER-EMPLOYEEAND OTHER FEDERALLEGISLATION
Generally, § 41:1 to 41:16Americans With Disability Act,
§ 41:2Death on the High Seas Act
(DOSHA), § 41:11Defense Base Act, § 41:6Federal Age Discrimination Act,
§ 41:16Federal Arbitration Act, § 41:14Federal Employee’s Compensa-
tion Act (FECA), § 41:3Federal Employer’s Liability Act
(FELA), § 41:4Federal Insecticide, Fungicide,
and Rodenticide Act(FIFRA), § 41:15
Federal Tort Claims Act, § 41:9Jones Act, § 41:8Longshore and Harbor Worker’s
Compensation Act, § 41:5Mccarron-Ferguson Act of 1945,
§ 41:1Merchant Marine Act, § 41:8
INDEX
Index-31© 2018 Thomson Reuters, 5/2018
FEDERALEMPLOYER-EMPLOYEEAND OTHER FEDERALLEGISLATION—Cont’d
Occupational Safety and HealthAct (OSHA), § 41:10
Racketeer Influences and CorruptOrganizations Act (RICO),§ 41:12
Treble damages, § 41:13War Hazards Compensation Act,
§ 41:7
FEDERAL EMPLOYER’SLIABILITY ACT (FELA)
Generally, § 41:4
FEDERAL IMMUNITIESGenerally, § 12:2
FEDERAL INSECTICIDE,FUNGICIDE, ANDRODENTICIDE ACT(FIFRA)
Generally, § 34:6, 41:15
FEDERAL TORT CLAIMS ACTGenerally, § 41:9
FIDELITY CLAIMS(EMPLOYEEDISHONESTY)
See Crime, Suretyship andFinancial Claims as Casu-alty Loss (this index)
FILMSSee Videos and Films (this index)
FINANCIAL CLAIMS ASCASUALTY LOSS
See Crime, Suretyship andFinancial Claims as Casu-alty Loss (this index)
FINANCIAL RESPONSIBILITYSee Automobiles and
Automobile Insurance (thisindex)
FIREPerils of. See Principals of Prop-
erty Coverage and PerilInvestigations (this index)
FIRE DEPARTMENT REPORTSPhysical facts, § 5:22
FIRE LIABILITY COVERAGEGeneral liability coverages,
§ 26:25
FIRST COME, FIRST SERVEDPunitive damages, § 33:2
FIRST PARTY BAD FAITHMisinterpretation of policy
contract, § 21:19
FIRST-PARTY CLAIMSSee Medical Aspects of Casualty
Insurance (this index)
FLEET COVERAGESAutomobile insurance, § 22:13
FLEET RISKSGenerally, § 49:2 to 49:8Beyond the ICC-dealing with the
NTSB or EPA, § 49:8Business auto coverage forms,
§ 49:3Highway vehicle exposures,
§ 49:2Investigation of liability, § 49:4,
49:7Mobile equipment issue, § 49:6Physical damage, the deductible
and stated value issue, § 49:5Risk management of the highway
risk, § 49:7
FOOD CONSUMPTIONProducts liability, food consump-
tion on premises of vendor,§ 32:8
CASUALTY INSURANCE CLAIMS
Index-32
FOOD INDUSTRY HEALTHLIABILITY CLAIMS
Public or general liability claims,§ 28:25
FOOD POISONINGDescription, diagnosis, prognosis
and treatment, § 8:41
FOREIGN LANGUAGESigned and recorded statements,
§ 4:5
FOREIGN LIABILITYINSURANCE
Automobile insurance, § 22:17
FORMSAutomobile insurance, lucid
language, § 22:5
FRACKINGPublic or general liability claims,
§ 28:35
FRACTURESDescription, diagnosis, prognosis
and treatment, § 8:3 to 8:7
FRAUD AND DECEITGenerally, § 15:1 to 15:13Anti-fraud statutes, § 15:16Collusion, § 15:3Conditions of policy used to fight
fraud, § 15:21Danger signals, § 15:5Evidence, documentation, § 4:1Exercising caution in investigation
of insurance fraud, § 15:14Facts of accident, fraud by claim-
ant concerning, § 15:1Iatrogeny, § 15:13Incompetence, medical fraud,
§ 15:11Index Bureau, § 15:8Injury, fraud regarding allegations
of, § 15:2Innocent coinsureds, § 15:17
FRAUD AND DECEIT—Cont’dInsured, fraudulent acts of, § 15:4Investigation of claims involving
fraud, § 15:6Medical billing fraud, § 15:10,
15:11Medical fraud, § 15:3Medical terminology, misused,
§ 15:12Overtreatment, medical fraud,
§ 15:11Parental and spousal immunities,
doctrines of, § 11:7Physicians, § 15:3Psychosomatic illness, medical
fraud, § 15:9Releases, § 15:20, 18:5Repairmen, § 15:3Reverse bad faith, § 15:17Training, § 15:15Undercover investigations, § 15:7Workers’ compensation fraud,
§ 15:18Wrongful termination of employ-
ment, § 42:10
FRAUD DETECTIONTechnology, § 53:6
FREIGHT AND CARGODelay in shipment claims, § 49:25Inland marine risks, § 49:11Ocean marine risks, § 49:17
GARAGE INSURANCEAutomobile insurance, com-
mercial auto liability policies,§ 22:97
GARAGEKEEPERS LEGALLIABILITY INSURANCE
Automobile insurance, § 22:98
GENERAL CONTRACTORSWorkers compensation, § 39:14
INDEX
Index-33© 2018 Thomson Reuters, 5/2018
GENERAL LIABILITYCOVERAGES, PERSONALAND COMMERCIAL
Generally, § 26:1 to 26:60Additional insureds, § 26:43,
26:44Advertising injury. Personal and
advertising injury liability,infra
Bailment risk exclusions, § 26:34Commercial general liability poli-
ciesclaims-made forms, § 26:15combination of forms, § 26:13completed operations issues,
§ 26:58computer-related problems,
§ 26:57construction and contractor
liability cases, § 26:56construction wrap-up programs,
§ 26:55dangerous condition, notice of,
§ 26:51deductibles, use of high
deductibles, § 26:59employee rage, § 26:53general and other types of com-
mercial liability, § 26:16hiring, negligent, § 26:53investigating public liability
policy coverage issue,§ 26:60, 26:61
landlord and tenant issues,§ 26:52
limits, relationship of primaryto excess and umbrellacoverages, § 26:17
liquor liability issues andinvestigation, § 26:54
marketing forms, § 26:12notice of dangerous condition,
§ 26:51occurrence forms, § 26:14
GENERAL LIABILITYCOVERAGES, PERSONALAND COMMERCIAL—Cont’d
Commercial general liability poli-cies—Cont’d
premises and operations issuesand investigation, § 26:50
products issues, § 26:58types, § 26:12umbrella coverages, relation-
ship of primary to excessand umbrella coverages,§ 26:17
Completed operations. Productsand completed operationscoverage, infra
Contractual liability and fireliability coverage, § 26:25
Development of personal and pub-lic liability insurance, § 26:1
Drones, § 26:65Endorsements. Special endorse-
ments, infraExclusions, general
bailment risk, § 26:34contractual liability, § 26:27expected or intended injury,
§ 26:26liquor liability, § 26:28loading and unloading
automobiles, § 26:32mobile equipment, § 26:33nuclear hazard, § 26:36pollution, absolute pollution
exclusion, § 26:30product and completed opera-
tions, § 26:35professional services exclusion,
§ 26:37war exclusion, § 26:36workers compensation and
employers liability,§ 26:29
Expected or intended injury exclu-sion, § 26:26
CASUALTY INSURANCE CLAIMS
Index-34
GENERAL LIABILITYCOVERAGES, PERSONALAND COMMERCIAL—Cont’d
Fire liability coverage, § 26:25Investigating public liability
policy coverage issue,§ 26:60, 26:61
Liquor liability exclusion, § 26:28Mergers and acquisitions, § 26:64Mobile equipment exclusion,
§ 26:33Nuclear hazard exclusion, § 26:36Operations coverage. Premises
and operations coverage,infra
Owners and contractors protectiveliability coverage, § 26:24
Personal and advertising injuryliability
advertising injury, § 26:40exclusions, § 26:39limitations, § 26:39personal injury perils, § 26:38
Personal liability insuranceadditional coverages, § 26:5bodily injury, § 26:5comprehensive personal
liability policy, § 26:3conditions, § 26:7defense issues, § 26:5endorsements, common,
§ 26:10exclusions, § 26:6Homeowners forms, Section II,
§ 26:3insured persons and places,
§ 26:4insuring agreements, § 26:5premises medical payments,
§ 26:8problems, § 26:11property damage, § 26:5, 26:9vehicles, watercraft and aircraft
exclusions, § 26:6
GENERAL LIABILITYCOVERAGES, PERSONALAND COMMERCIAL—Cont’d
Persons and territory insuredadditional insureds, § 26:43,
26:44employees, § 26:42parties defined in policy,
§ 26:41Pollution, absolute pollution
exclusion, § 26:30Premises and operations coverage
bodily injury coverage, § 26:18conditions, § 26:21definitions, § 26:20property damage coverage,
§ 26:19Premises medical payments cover-
ageconditions, § 26:46exclusions, § 26:45insuring agreements, § 26:45
Primary insurer’s liability toexcess insurer, § 26:62
Products and completed opera-tions coverage
completed operations coverage,§ 26:23
contractual liability and fireliability coverage, § 26:25
exclusion, § 26:34fire liability coverage, § 26:25owners and contractors protec-
tive liability coverage,§ 26:24
product coverage, § 26:22Professional services exclusion,
§ 26:37Public liability coverage. Com-
mercial general liability poli-cies, supra
Pure self-insureds and multipleexcess insurers, dutiesbetween, § 26:63
INDEX
Index-35© 2018 Thomson Reuters, 5/2018
GENERAL LIABILITYCOVERAGES, PERSONALAND COMMERCIAL—Cont’d
Risk management, role of liabilityinsurance in commercial riskmanagement, § 26:2
Special endorsementsextending coverage, § 26:48limiting coverage, § 26:49
Territory insured. Persons andterritory insured, supra
Vehicles, watercraft and aircraftexclusions, § 26:6, 26:31,26:32
War exclusion, § 26:36Workers compensation and
employers liability exclusion,§ 26:29
GENERAL PRINCIPLES OFLAW
Generally, § 9:1 et seq.Adversarial system, § 9:3Basics of American jurisprudence,
§ 9:1 to 9:4Case or common law, § 9:1Contingency system, § 9:4Statutory law, § 9:2Tripartite defense arrangement,
§ 9:4
GENETIC TESTINGPhysicians, surgeons, and other
healers, § 35:30
GLOBAL EPIDEMICSPhysicians, surgeons, and other
healers, § 35:35
GOLFING ACCIDENTSPublic or general liability claims,
§ 28:14
GOOD FAITHSee Bad Faith (this index)
GOVERNMENTALIMMUNITIES
Generally, § 12:1 to 12:12Absolute immunity, § 12:3Defense of discretionary acts,
§ 12:9Federal immunities, § 12:2Governmental or planning acts
and quasi-immunities, § 12:6Handling liability claims for
governmental agencies andschools
contractual investigation,§ 12:18
coverage, investigation of,§ 12:17
damages investigation, § 12:20Indian reservations situations,
§ 12:23liability investigation, § 12:19schools, § 12:22settlement, § 12:21statutes, investigation of,
§ 12:16History and introduction, § 12:1Insurance coverage, effect on
immunity, § 12:12Judicial immunity, § 12:3Legislative immunity, § 12:3Ministerial or proprietary acts
versus governmental acts,§ 12:8
Municipal liability under Sec.1983, § 12:10
Police misconduct, municipalliability for, § 12:5
Punitive damages in governmentalimmunity cases, § 12:11
Riots and civil disturbances,§ 12:7
Schools. Handling liability claimsfor governmental agenciesand schools, above
State and municipal immunities,§ 12:4
CASUALTY INSURANCE CLAIMS
Index-36
GROSS NEGLIGENCETort law principles, § 9:11
GROUP INSURANCEHealth and life coverage, § 52:3
GUEST STATUTESSee Automobiles and
Automobile Insurance (thisindex)
GUNSHOT WOUNDSDescription, diagnosis, prognosis
and treatment, § 8:17Gun violence, § 20:32
HANDGUNSProducts liability, duty to warn,
§ 30:20
HAZARDSAutomobile and automobile insur-
ance, § 25:14
HEALTH AND LIFECOVERAGE
Accidental death and dismember-ment insurance, § 52:5
Disability insurance, § 52:7Group coverages, § 52:3Introduction, § 52:1Life insurance, generally, § 52:4Medical insurance. See Medical,
Surgical and Hospitaliza-tion Insurance (this index)
Overlaps with casualty insuranceavoiding double dip, § 52:11commercial risk management,
changing role of, § 52:10conflicts in delivery systems
and issue of choice,§ 52:13
determining who pays whatportion of loss, § 52:12
Private market, § 52:2Specialty coverages, § 52:8
HEALTH CLUB CLAIMSPublic or general liability claims,
§ 28:26
HEALTH INSURANCEPORTABILITY ANDACCOUNTABILITY ACT(HIPAA)
Physicians, surgeons, and otherhealers, § 35:32
HEALTH MAINTENANCEORGANIZATIONS
Investigation of malpracticeclaims, § 36:33
HEARING INJURIESDescription, diagnosis, prognosis
and treatment, § 8:40
HEARSAY EVIDENCEGenerally, § 10:27
HEART ATTACKSDescription, diagnosis, prognosis
and treatment, § 8:33
HEAVY EQUIPMENT CLAIMSAutomobiles and automobile
insurance, § 25:32
HEDGING AND POOLINGCommercial risk management,
§ 54:10
HEDONIC DAMAGESGenerally, § 10:24
HEDONIC PRODUCTS ANDSERVICES
Products liability, § 32:17
HELMET DEFENSEAutomobile laws, § 23:20
HEPATITISDescription, diagnosis, prognosis
and treatment, § 8:45
INDEX
Index-37© 2018 Thomson Reuters, 5/2018
HERNIASDescription, diagnosis, prognosis
and treatment, § 8:43
HIRED VEHICLESSee Automobiles and
Automobile Insurance (thisindex)
HIT-AND-RUN CASESAutomobile insurance, § 24:10
HOLD HARMLESSAGREEMENTS
Generally, § 10:6Architects and engineers, § 38:12
HOSPITALIZATIONINSURANCE
See Medical, Surgical andHospitalization Insurance(this index)
HOSPITALIZED PATIENTSigned and recorded statements,
§ 4:5
HOSPITAL RECORDSImportance of hospital records to
casualty insurance claims,§ 6:12
HOSPITALSGenerally, § 36:13 to 36:24See also Physicians, Surgeons,
and Other Healers (thisindex)
Blood transfusions, § 36:22Charitable immunity, § 36:23Corporate liability, § 36:16Coverage, § 36:13Liability of hospital, § 36:15Locality rule, § 36:17Malpractice, § 7:26 to 7:28Mental patient, negligent release
of, § 36:21Ostensible agency doctrine,
§ 36:19
HOSPITALS—Cont’dPleadings, § 36:24Product/service distinction,
§ 36:20Professional liability, generally,
§ 36:13 to 36:24Records, § 36:28Standard of care, § 36:17Vicarious liability of hospital,
§ 36:18
HULL COVERAGESMarine insurance, § 49:16
HUSBAND AND WIFESee also Intrafamily Tort
Relationships and Immuni-ties (this index)
Physical facts, marriage certifi-cates, § 5:14
HYDRAULIC FRACTURINGPublic or general liability claims,
§ 28:35
IATROGENYFraud, § 15:13
IDENTITY THEFTSecurity, technology, § 53:8
ILLITERATE PERSONSSigned and recorded statements,
§ 4:5
IMESee Independent Medical
Examinations (IME) (thisindex)
IMMIGRANTSWorkers compensation, § 40:57
IMMUNITIESSee Privileges and Immunities
(this index)
IMPLIED CONTRACTSWrongful termination of employ-
ment, § 42:6
CASUALTY INSURANCE CLAIMS
Index-38
INCOME TAX REPORTSPhysical facts, § 5:18
INCOMPETENT PERSONSSigned and recorded statements,
§ 4:5
INDEMNITYGenerally, § 2:8Directors and officers, § 38:18Reinsurance, § 45:5Workers compensation benefits,
§ 39:7
INDEPENDENT ADJUSTERSGeneral principles of law, § 10:63
INDEPENDENT CONTRACTORAgents and agency, § 10:46Independent medical examination,
examining physician as inde-pendent contractor, § 7:20
Workers compensation, § 40:56
INDEPENDENT MEDICALEXAMINATION (IME)
Advice by physician, § 7:20Arranging examination, § 7:16Follow-up, § 7:18Independent contractor, examining
physician as, § 7:20Matching specialty to situation,
§ 7:15Preparing examining physician,
§ 7:17Purpose of independent medical
examination, § 7:13Report, receiving, § 7:18Selecting examining physician or
expert, § 7:14Timing, § 7:20Using IME to best advantage,
§ 7:19
INDEX BUREAUFraud, § 15:8
INDIAN RESERVATIONSHandling liability claims for
governmental agencies andschools, § 12:23
INDIRECT LOSSComputers
computers and casualty insur-ance claims, § 47:10,47:12
First and third party claims. SeeIndirect Loss—First andThird Party Claims (thisindex)
Investigation. See Indirect LossInvestigation and Evalua-tion (this index)
INDIRECT LOSSESUnusual, § 51:17
INDIRECT LOSS—FIRST ANDTHIRD PARTY CLAIMS
Generally, § 51:1 et seq.Accountants, use in claim calcula-
tion, § 51:22Business auto physical damage
forms, § 51:10Business income insurance,
§ 51:11 et seq.Calculating indirect loss claims,
§ 51:18 to 51:24Commercial loss coverages, gen-
erally, § 51:7 to 51:17Computer insurance, § 51:8Contingency coverages, § 51:15Continuing and extra expenses,
determining, § 51:19Dependent property loss, § 51:15Documentation of indirect loss,
§ 51:5Equipment breakdown insurance,
§ 51:7Extra expense coverages, § 51:13History of indirect loss insurance,
§ 51:3Indirect vs. direct loss, § 51:4
INDEX
Index-39© 2018 Thomson Reuters, 5/2018
INDIRECT LOSS—FIRST ANDTHIRD PARTY CLAIMS—Cont’d
Introduction to indirect loss,§ 51:1
Liability forms, § 51:9Net income determination,
§ 51:18Operating expenses, covered and
uncovered, § 51:21Ordinary payroll, determining,
§ 51:20Rental value coverages, § 51:14Responsibility for indirect loss,
§ 51:6Types of indirect loss, § 51:2
INDORSEMENTSSee Endorsements (this index)
INFORMATIONBad faith, keeping insured
informed, § 21:15Medical Information and
Privacy (this index)
INFORMED CONSENTAttorneys, § 37:17Physicians, surgeons, and other
healers, § 35:20
INJURY AND DISEASEAgent Orange, products liability,
§ 31:7Description, diagnosis, prognosis
and treatment of specificinjuries and diseases. SeeDescription, Diagnosis,Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
Medical aspects of casualty insur-ance. See Medical AspectsOf Casualty Insurance (thisindex)
Rehabilitative Medicine. SeeRehabilitative Medicine(this index)
INLAND MARINE INSURANCEGenerally, § 49:9 et seq.Bailment liability and combination
forms, § 49:13Cargo and goods shipment,
including postal risks,§ 49:11
Floater forms, § 49:12Instrumentalities of commerce and
transportation, § 49:10Nature of, § 49:9
INNOCENT COINSUREDSFraud and deceit, § 15:17
INSULATION AND FINISHSYSTEMS
Products liability investigations,§ 32:20
INSURANCE AGENTS ANDBROKERS
Generally, § 38:26 to 39:36Actions by company against
agent, § 38:32Actions by insured against agent,
§ 38:33Actions by third parties against
agent, § 38:34Authority of insurance agent,
§ 38:28Binders, § 38:31Checklist for agents to prevent
some actions for malpractice,§ 38:36
Defenses for malpractice actions,§ 38:35
Professional liability coverage forinsurance agents, § 38:30
Ratification, § 38:29Special agents, § 38:37Standard of care, § 38:27
INSURANCE CLAIMSADJUSTERS
See Claims Representative (thisindex)
CASUALTY INSURANCE CLAIMS
Index-40
INTELLECTUAL PROPERTYCrime, suretyship and financial
claims as casualty loss,§ 48:33
INTENTIONAL ACTSCoverage, intentional acts barring,
§ 19:15Occurrence, § 27:14Parental and spousal immunities,
doctrines of, § 11:12Workers compensation, intentional
injury, § 39:36, 40:54
INTERNATIONAL COVERAGEWorkers compensation, § 40:29
INTERNETInvestigations, internet and com-
puter services, § 3:14
INTERROGATORIESDiscovery, § 10:56
INTERVIEWSInvestigations, § 3:7 to 3:9, 40:15
to 41:40:17Workers compensation, § 40:15 to
41:17
INTRAFAMILY TORTRELATIONSHIPS ANDIMMUNITIES
Generally, § 11:1 to 11:25Husband/wife immunity doctrine
generally, § 11:14 to 11:16historical background, § 11:14married women acts, § 11:15present trends abrogating
husband/wife immunity,§ 11:16
Minor children, § 11:1Parental and spousal immunities,
doctrines ofgenerally, § 11:5 to 11:13abolition and curtailment of
parental immunity doc-trine, § 11:9
INTRAFAMILY TORTRELATIONSHIPS ANDIMMUNITIES—Cont’d
Parental and spousal immunities,doctrines of—Cont’d
collusion as factor, § 11:7death of either party, effect of,
§ 11:11emancipation, § 11:10fraud as factor, § 11:7gross negligence and drunken
driving, § 11:13history and background, § 11:5insurance, effect of, § 11:8insurance as factor, § 11:7intentional, willful and wanton
torts, § 11:12parental immunity doctrine still
effective, § 11:6Parental liability for torts of chil-
dren, § 11:2Parent-child tortious relationship,
§ 11:4Prenatal injury
generally, § 11:17 to 11:25conception, at time of, § 11:21early decisions, § 11:18pecuniary loss, recovery limited
to, § 11:23quick, when fetus is, § 11:20restriction of viability, § 11:19stillborn child, recovery for
death of, § 11:22time limited, right of action for
child born alive may be,§ 11:24
viability, § 11:25Wrongful life, child’s right of
action for, § 11:3
INTUBATIONDiagnostic procedure, § 8:52
INVESTIGATIONSGenerally, § 3:1 to 3:21
INDEX
Index-41© 2018 Thomson Reuters, 5/2018
INVESTIGATIONS—Cont’dGenerally, § 3:1-3:20; and see
other lines throughout thisindex
See also Automobiles andAutomobile Insurance;Computers; Indirect LossInvestigation and Evalua-tion; Personal PropertyLoss Investigation andEvaluation; StructuralDamage Investigation andEvaluation (this index)
Attitudes and approaches tointerviewing, § 3:10
Attorney of claimant, interview-ing, § 3:8
Aviation accident, investigating,§ 49:22
Bad faith failure to properlyinvestigate, § 3:19
Claim handling procedures, § 1:7Complicated claims, § 3:15Confidentiality, § 3:18Contacts, value of, § 3:7 to 3:9Detailed investigation, determin-
ing need, § 3:5Evidence
preservation of evidence, § 3:12protecting documentation in the
cyber age, § 3:21securing other documentation
and evidence, § 3:11spoliation of evidence, § 3:12
Expert witnesses, serious claims,§ 3:17
Exterior insulation and finishsystems, § 32:20
Fast track investigation, § 3:4Fatal claims, § 3:16, 40:42General principles. See Principles
of Property Coverage andPeril Investigation (thisindex)
Indirect investigation. SeeIndirect Loss Investigation
INVESTIGATIONS—Cont’dand Evaluation (this index)
Insulation and finish systems,§ 32:20
Insured, interviewing, § 3:7Internet and computer services,
§ 3:14Interviews, generally, § 3:7 to 3:9Order of investigation, § 3:2Organizing results, § 3:19Outside investigators and services,
§ 3:13Personal property loss investiga-
tion. See Personal PropertyLoss Investigation andEvaluation (this index)
Planning investigation, § 3:6Preservation of evidence, § 3:12Property coverage and peril
investigation principles. SeePrinciples of PropertyCoverage and PerilInvestigations (this index)
Protecting documentation in thecyber age, § 3:21
Securing other documentation andevidence, § 3:11
Spoliation of evidence, § 3:12Structural damage investigation.
See Structural DamageInvestigation and Evalua-tion (this index)
Third party claimant, interview-ing, § 3:8
Timing investigation, § 3:3Witnesses, § 3:9Workers compensation, § 40:12 to
41:19, 40:26, 40:36 to 41:43
I.S.O. INSURANCESee Automobiles and
Automobile Insurance (thisindex)
CASUALTY INSURANCE CLAIMS
Index-42
I.S.O. STANDARD PHYSICIANS,SURGEONS ANDDENTISTS FORM
Physicians, surgeons, and otherhealers, § 35:5
JOINT AND SEVERALLIABILITY
Tort law principles, § 9:12
JOINT INJURIESDescription, diagnosis, prognosis
and treatment, § 8:13
JOINT TORTFEASORSGenerally, § 10:21Damages, § 10:21Releases, § 18:11
JOINT UNDERWRITINGASSOCIATIONS
Automobile insurance, protectionagainst irresponsible motor-ist, § 24:4
JOINT VENTURESAgency, joint venture agency
liability, § 10:43
JONES ACTGenerally, § 41:8
JUDICIAL IMMUNITYGenerally, § 12:3
JUDICIAL NOTICEEvidence, § 10:29
JURISDICTIONAutomobiles, liquor law liability,
§ 23:15General principles of law, § 9:13Practice and procedure, courts and
their jurisdictions, § 13:1Workers compensation, § 39:40,
39:41
KNEE INJURIESDescription, diagnosis, prognosis
and treatment, § 8:11
KNIFE WOUNDSDescription, diagnosis, prognosis
and treatment, § 8:17
KNOCK-FOR-KNOCKAGREEMENTS
Subrogation, § 43:16
LABOR AND EMPLOYMENTSee Employment (this index)
LABORATORY TESTINGPhysical facts, § 5:6
LACHES AND DELAYReleases, § 18:18
LANDLORD AND TENANTCommercial general liability poli-
cies, § 26:52
LANDSCAPERSPublic or general liability claims,
§ 28:32
LAPAROSCOPICEXAMINATION
Diagnostic procedure, § 8:53
LAW REPORTING SYSTEMSSee Practical Considerations of
Suits and Casualty Litiga-tion (this index)
LAWYERSSee Attorneys (this index)
LEAD PAINTEnvironmental pollution, § 34:11
LEAKING UNDERGROUNDSTORAGE TANK (LUST)CASES
Environmental pollution, § 34:22
LEASEHOLD INTERESTCOVERAGES
Indirect lossfirst and third party claims,
§ 51:16
INDEX
Index-43© 2018 Thomson Reuters, 5/2018
LEASEHOLD INTERESTSIndirect loss
first and third party claims,§ 51:16
LEASESSee Bailments; Landlord and
Tenant (this index)
LEASING OF EMPLOYEESWorkers compensation, § 39:21
LEGISLATIONAutomobile insurance, § 22:7Bad faith, punitive damages, and
state regulationgenerally, § 21:24 to 21:27
Modification of legal doctrines,general principles of law,§ 9:15
Tort reform legislation, generalprinciples of law, § 9:18
LEGISLATIVE IMMUNITYGenerally, § 12:3
LEISURE ANDENTERTAINMENTINDUSTRY
Public or general liability claims,liability exposures, § 28:27
LEX LOCI DELICTI RULEGeneral principles of law, § 10:2
LIABILITY COVERAGESee specific entries throughout this
index
LIABILITY FORMSIndirect loss—first and third party
claims, § 51:9
LIABILITY INVESTIGATIONHandling liability claims for
governmental agencies andschools, § 12:19
LICENSING OF INSURERREPRESENTATIVES
Bad faith, punitive damages, andstate regulation, § 21:26
LIENSMedical liens in settlements and
judgments, § 6:10Practice and procedure, § 13:13
LIFE INSURANCESee Health and Life Coverage
(this index)
LIMITATIONS OF ACTIONSSee Statutes of Limitations (this
index)
LIMITS ON LIABILITYSee also Automobiles and
Automobile Insurance (thisindex)
Products liability, § 29:6Punitive damages, limitation on
punitive damages, § 21:7
LIQUORSee also Automobiles and
Automobile Insurance (thisindex)
Liability exclusion, generalliability coverages, § 26:28
LITIGATIONGenerally, § 9:13 et seq.For particular matters, see specific
topic headings throughoutthis index
Practical considerations. SeePractical Considerations ofSuits and Casualty Litiga-tion (this index)
LIVESTOCKProperty insurance claims and loss
adjusting, § 50:17
LONG-ARM STATUTESPractice and procedure, § 13:7
CASUALTY INSURANCE CLAIMS
Index-44
LONGSHORE AND HARBORWORKER’SCOMPENSATION ACT
Generally, § 41:5
LOSS DATA AND ANALYSISTechnology, § 53:4
LOSS OF CONSORTIUMDamages, § 10:19Workers compensation, § 39:33
LOSS OF USEAutomobiles and automobile
insurance, § 25:26
LUCID LANGUAGEAutomobile insurance forms,
§ 22:5
LUMP SUM AND BULKSETTLEMENTS
See Reinsurance (this index)
MACHINERYSee Equipment and Machinery
(this index)
MAGNETIC RESONANCEIMAGING
Diagnostic procedure, § 8:62
MAILSigned and recorded statements,
§ 4:4
MALICIOUS PROSECUTIONAttorneys, malicious prosecution
of, § 37:25
MALPRACTICECyber industry, § 38:42Physicians, see Physicians,
Surgeons, and Other Heal-ers (this index)
MANAGED CAREAbuses, traditional patient selected
medical care, § 7:25
MANAGED CARE—Cont’dAuditing of managed care services
for quality, § 7:26Case management, § 7:23Cost containment procedures,
alternative, § 7:24Medical bill auditing, § 7:21Physicians, surgeons, and other
healers, § 35:28Pre-certification of treatment,
§ 7:22Traditional patient selected medi-
cal care, abuses, § 7:25Utilization review, § 7:22Workers compensation, reducing
exposures of loss, § 40:45
MANDATORY ORCOMPULSORYINSURANCE
See Automobiles andAutomobile Insurance (thisindex)
MANIFESTATION THEORYOccurrence, § 27:3
MAN-MADE PERILSSee Principals of Property
Coverage and PerilInvestigations (this index)
MARINE INSURANCEGenerally, § 49:14 to 49:18Basics of ocean marine coverages,
§ 49:15Freight and general average,
§ 49:17Hull coverages, § 49:16Inland waters. See Inland Marine
Insurance (this index)Wet marine risks, nature of,
§ 49:14Yacht and small craft claims,
§ 49:18
MARRIAGE CERTIFICATESPhysical facts, § 5:14
INDEX
Index-45© 2018 Thomson Reuters, 5/2018
MARRIED WOMEN ACTSIntrafamily tort relationships and
immunities, § 11:15
MARY CARTER AGREEMENTSReleases, § 18:17
MASS TORT LITIGATIONEnvironmental pollution, § 34:3
MCCARRON-FERGUSON ACTOF 1945
Generally, § 41:1
MEDICAL, SURGICAL ANDHOSPITALIZATIONINSURANCE
Generally, § 52:6Changes in medical insurance
delivery system, § 52:9Physicians, Surgeons, and Other
Healers (this index)
MEDICAL ASPECTS OFCASUALTY INSURANCE
Generally, § 6:1 to 6:18Alternative medical treatments,
§ 6:18Alternatives to medical treatment
and surgery, § 6:17Anatomy, human anatomy as
affected by trauma, § 6:15Bodily injury, § 6:3Branches of medicine, § 6:16Branches of medicine involved in
claims, § 6:16Cost containment in casualty
claims and litigation, § 6:11Covered claims, definitions and
restrictions, § 6:3Diagnosis. See Description, Diag-
nosis, Prognosis and Treat-ment of Specific Injuriesand Diseases (this index)
Diseases. See Description, Diag-nosis, Prognosis and Treat-ment of Specific Injuriesand Diseases (this index)
MEDICAL ASPECTS OFCASUALTY INSURANCE—Cont’d
Employment-related third-partyclaims, limitations and rights,§ 6:6
First-party claimsgenerally, § 6:2insured and insurer duties in
claims process, § 6:4Futute medical requirements in
settled injury claims, § 6:13Hospital records, importance of,
§ 6:12Injuries. See Description, Diag-
nosis, Prognosis and Treat-ment of Specific Injuriesand Diseases (this index)
Injury, § 6:3Interrelationship of insurer,
insured or third party andmedical provider in claimsand litigation, § 6:8 to 6:13
Liens, medical liens in settlementsand judgments, § 6:10
Medical providersrelationship of insurer to medi-
cal providers, § 6:7role of medical provider, § 6:8selection and control of medical
provider, § 6:9Medical records, importance of,
§ 6:12Medicine, fundamentals of
medicine as applied to casu-alty claims
alternative medical treatments,§ 6:18
alternatives to medical treat-ment and surgery, § 6:17
anatomy, human anatomy asaffected by trauma, § 6:15
branches of medicine, § 6:16terminology, medical terminol-
ogy related to trauma,§ 6:14
CASUALTY INSURANCE CLAIMS
Index-46
MEDICAL ASPECTS OFCASUALTY INSURANCE—Cont’d
Medicine, fundamentals ofmedicine as applied to casu-alty claims—Cont’d
trauma, medical terminologyrelated to trauma, § 6:14
Prognosis. See Description, Diag-nosis, Prognosis and Treat-ment of Specific Injuriesand Diseases (this index)
Records, importance of medicalrecords, § 6:12
Role of insurance in addressinginjury and disease
covered claims, definitions andrestrictions, § 6:3
employment-related third-partyclaims, limitations andrights, § 6:6
first-party claims, insured andinsurer duties in claimsprocess, § 6:4
medical provider, relationshipof insurer to, § 6:7
relationship of insurer to medi-cal provider, § 6:7
third-party claims. Third-partyclaims, infra
types of casualty insurancedealing with injury anddisease, § 6:2
Terminology, medical terminologyrelated to trauma, § 6:14
Third-party claimsgenerally, § 6:2employment-related third-party
claims, limitations andrights, § 6:6
insurer’s rights, § 6:5Trauma, medical terminology
related to trauma, § 6:14Treatment. See Description,
Diagnosis, Prognosis andTreatment of Specific
MEDICAL ASPECTS OFCASUALTY INSURANCE—Cont’d
Injuries and Diseases (thisindex)
Types of casualty insurance deal-ing with injury and disease,§ 6:2
MEDICAL INFORMATION ANDPRIVACY
Generally, § 7:1 to 7:11Authorizations, need for medical
authorizations and privacyissue, § 7:2
Autopsies, § 7:8Billing records, obtaining, § 7:6Coroner reports, § 7:8Covered and uncovered injuries,
sorting out, § 7:11Dental reports, obtaining, § 7:4Hospital records, § 7:5Military records, obtaining, § 7:7Need for medical authorizations
and privacy issue, § 7:2Obtaining records
billing records, medical, § 7:6dental reports, § 7:4military records, § 7:7physician medical reports, § 7:4prior medical records, § 7:7
Physician medical reports, obtain-ing, § 7:4
Prior injury records, § 7:9Prior medical records, obtaining,
§ 7:7Privacy, need for medical
authorizations and privacyissue, § 7:2
Reporting of medical information,§ 7:11
Timeline, creation of, § 7:10
MEDICAL MALPRACTICESee Physicians, Surgeons, and
Other Healers (this index)
INDEX
Index-47© 2018 Thomson Reuters, 5/2018
MEDICAL PAYMENTCOVERAGE
See Automobiles andAutomobile Insurance (thisindex)
MEDICAL PROVIDERSSee Medical Aspects of Casualty
Insurance (this index)
MEDICAL RECORD PRIVACYISSUES
Physicians, surgeons, and otherhealers, § 35:32
MEDICAL RECORDSImportance of medical records to
casualty insurance claims,§ 6:12
MEDICATIONSSee Prescriptions (this index)
MEDICINESee Medical Aspects of Casualty
Insurance (this index)See also Rehabilitative Medicine
(this index)
MENISCUS INJURIESDescription, diagnosis, prognosis
and treatment, § 8:12
MENTAL DISABILITYHospitals, negligent release of
mental patient, § 36:21
MENTAL ILLNESSPhysicians, surgeons, and other
healers, § 35:22
MENTAL OR EMOTIONALDISTRESS
See Emotional Distress (thisindex)
MERCHANT MARINE ACTGenerally, § 41:8
MILITARY RECORDSMedical information and privacy,
§ 7:7Physical facts, § 5:19
MINITRIALSAlternative dispute resolution
(A.D.R.), § 14:46
MINORSSee also Intrafamily Tort
Relationships and Immuni-ties; Settlements and Settle-ment Negotiations (thisindex)
Signed and recorded statements,§ 4:5
Workers compensation, § 40:57
MISREPRESENTATIONSee Fraud and Deceit (this index)
MOBILE EQUIPMENTEXCLUSION
General liability coverages,§ 26:33
MOTOR VEHICLESSee Automobiles and
Automobile Insurance (thisindex)
MULTIPLE DEFENDANTSTort law principles, § 9:12
MUNICIPALITIESGovernmental immunities, § 12:4,
12:5, 12:10
MUSCULAR-SKELETALSYSTEMS
See Description, Diagnosis,Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
MYELOGRAMDiagnostic procedure, § 8:54
CASUALTY INSURANCE CLAIMS
Index-48
NASAL FRACTURESDescription, diagnosis, prognosis
and treatment, § 8:6
NATIONAL DISASTERPROGRAMS
Claims representative, § 1:22
NATIONAL TRANSPORTATIONSAFETY BOARD
Fleet risks, beyond the ICC-deal-ing with the NTSB or EPA,§ 49:8
NATIONWIDEINTERCOMPANYARBITRATIONAGREEMENT
Automobile insurance, coveragefor damage to insured auto,§ 22:64
NATURAL PERILSSee Principals of Property
Coverage and PerilInvestigations (this index)
NCCI (NATIONAL COUNCILON COMPENSATIONINSURANCE)
See Workers Compensation (thisindex)
NEGLIGENCESee also Comparative
Negligence; ContributoryNegligence (this index)
Agency, § 10:38, 10:39General principles of law, § 9:5Parental and spousal immunities,
doctrines of, § 11:13Principles of tort law, § 9:5Products liability, § 30:2, 31:3,
31:4Punitive damages, negligence as
basis for awarding, § 33:10NEGOTIATIONS
See Settlements and SettlementNegotiations (this index)
NERVE CONDUCTION STUDYDiagnostic procedure, § 8:57
NERVOUS SYSTEM INJURIESSee Description, Diagnosis,
Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
NET INCOMEDETERMINATION
Indirect loss—first and third partyclaims, § 51:18
NEWSPAPER REPORTSPhysical facts, § 5:21
NO-FAULT INSURANCESee Automobiles and
Automobile Insurance (thisindex)
NONPAYMENT OF PREMIUMCancellation of policy, § 20:26
NOTICEPhysicians, surgeons, and other
healers, § 35:14
NOTICE OF ACCIDENT OROCCURRENCE
Generally, § 20:9 to 20:16Automobile insurance, § 22:70Disclaimer letter, § 20:15Investigation of delayed notice
cases, § 20:16Others on behalf of insured, notice
by, § 20:11Prejudice, § 20:10Timely notice, § 20:13Written notice, § 20:14
NUCLEAR HAZARDEXCLUSION
General liability coverages,§ 26:36
INDEX
Index-49© 2018 Thomson Reuters, 5/2018
NUISANCETort law principles, attractive
nuisance, § 9:9
NURSESGenerally, § 36:8 to 36:12Charitable immunity, § 36:12Duty of care, § 36:9Locality rule, § 36:10Professional liability, generally,
§ 36:8 to 36:12Responsibilities, § 36:11
OCCUPATIONAL ANDENVIRONMENTALDISEASES
See Description, Diagnosis,Prognosis and Treatment ofSpecific Injuries andDiseases; WorkersCompensation (this index)
OCCUPATIONAL SAFETY ANDHEALTH ACT (OSHA)
Generally, § 41:10Physical facts, OSHA reports,
§ 5:22
OCCURRENCEGenerally, § 20:1 to 20:3, 27:1 to
27:12See also Notice of Accident or
Occurrence (this index)Cause of injury determines
number of occurrences,§ 27:7
Exposure theory, § 27:4Injury in fact, § 27:6Intentional acts, § 27:14Manifestation theory, § 27:3Neither expected nor intended
from standpoint of insured,§ 27:11
Reasonable expectations doctrine,§ 27:10
Self-defense, § 20:2, 27:12Sexual molestation, § 20:3
OCCURRENCE—Cont’dStacking and proration, § 27:9Statute of limitations, § 27:8Triple-trigger theory, § 27:5Wrongful termination of employ-
ment, § 42:18, 42:23
OCEAN MARINESee Marine Insurance (this
index)
OFFICERSSee Directors and Officers (this
index)
ON-DEMAND SERVICEAutomobile coverage, § 22:101
OPERATIONS COVERAGESee General Liability Coverages,
Personal and Commercial(this index)
OSTENSIBLE AGENCYDOCTRINE
Hospitals, § 36:19
OTHER INSURANCE CLAUSESSee Automobiles and
Automobile Insurance (thisindex)
OUT-OF-STATE LIABILITYCOVERAGE
Automobile insurance, § 22:36
OVERLAPPING COVERAGECoverage problems, § 19:17
OWNED/NON-OWNEDVEHICLES
See Automobiles andAutomobile Insurance (thisindex)
PAINSee Description, Diagnosis,
Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
CASUALTY INSURANCE CLAIMS
Index-50
PAIN—Cont’dFractures, § 7:13 to 7:15
PANDEMICSTechnology and security issues,
§ 53:12
PARALYSISDescription, diagnosis, prognosis
and treatment, § 8:29
PARTNERSWorkers compensation, § 39:18
PAYMENTSSee Automobiles and
Automobile Insurance (thisindex)
PERSONAL AND ADVERTISINGINJURY LIABILITY
See General Liability Coverages,Personal and Commercial(this index)
PERSONAL AUTO POLICIESSee Automobiles and
Automobile Insurance (thisindex)
PERSONAL INJURIESAutomobile insurance liability
coverage, § 22:30
PERSONAL LIABILITYINSURANCE
See General Liability Coverages,Personal and Commercial(this index)
PERSONAL PROPERTYLOSSES
Evaluation and adjustment oflosses, § 50:23
Home services, § 50:18
PERSONNEL MANUALSWrongful termination of employ-
ment, § 42:6
PEST CONTROLPublic or general liability claims,
§ 28:30
PHLEBITISDescription, diagnosis, prognosis
and treatment, § 8:31
PHOTOGRAPHSSee also Videos or Films (this
index)Importance as evidence, § 4:8Physical facts, § 5:2
PHYSICAL FACTSAdvertising catalogs and
instructional materials, § 5:5Autopsy report, § 5:16Birth certificates, § 5:14Civil Aeronautics Board Reports,
§ 5:20Company engineering department,
§ 5:8Coroner’s report, § 5:15Death certificates, § 5:14Diagrams, § 5:1Driving records, § 5:13Epa reports, § 5:22Experts, choosing, § 5:9Fire department reports, § 5:22Income tax reports, § 5:18Laboratory testing, § 5:6Marriage certificates, § 5:14Military records, § 5:19Motor vehicle records, § 5:12Newspaper reports, § 5:21Osha reports, § 5:22Photographs, § 5:2Police reports, § 5:11Preliminary hearings, § 5:7Records and reports, generally,
§ 5:10 to 5:22School records and information,
§ 5:17Securing physical facts, generally,
§ 5:1 to 5:22
INDEX
Index-51© 2018 Thomson Reuters, 5/2018
PHYSICAL FACTS—Cont’dSurveys and plats, § 5:4Videos or films, § 5:3Weather reports, § 5:10Workers compensation,
importance of loss data,§ 40:28
PHYSICIAN MEDICALREPORTS
Medical information and privacy,§ 7:4
PHYSICIANS, SURGEONS, ANDOTHER HEALERS
Generally, § 35:1 to 35:35, 36:1to 36:33
See also Dentists; Nurses (thisindex)
Assisted suicide, § 35:31Basics of the physicians, surgeons
and dentists form, § 35:8Biotechnological issues, § 35:29Breach of duty, § 35:19Checklists
investigation of malpracticeclaim, § 35:27
qualifications of insured,§ 36:27
Commercial, general and profes-sional liability insurance, linkbetween, § 35:7
Consent to settle forms, § 35:13Contractual factors involved in
malpractice claims, § 35:16Contributing negligence, § 35:21Crisis, discussion of medical mal-
practice, § 35:3Defenses, § 35:21Definitions, ‘medical incidents’,
§ 35:12Druggist’s malpractice claims,
§ 36:29Emotional illness, § 35:22Evidence, § 35:25Exclusions, § 35:14
PHYSICIANS, SURGEONS, ANDOTHER HEALERS—Cont’d
Experts, § 35:25Expert testimony. See Indepen-
dent Medical Examinations(IME) (this index)
Factors indicating liability,§ 35:18
Fraud, § 15:3Genetic testing, § 35:30Global epidemics, § 35:35Health Insurance Portability and
Accountability Act (HIPAA),§ 35:32
Hospital records, § 36:28Independent medical examina-
tions. See IndependentMedical Examinations(IME) (this index)
Information to be obtained from orconcerning the injured,§ 40:22
Informed consent, § 35:20Insuring agreements, § 35:9Investigation of medical malprac-
tice claims, generally, § 36:1to 36:33
I.S.O. standard physicians,surgeons and dentists form,§ 35:5
Legislative controls on malprac-tice claims, § 35:15
Limits of liability, § 35:11Malpractice, generally, § 35:1,
35:2Managed care, § 35:28Managing the medical malpractice
claim or lawsuit, § 35:34Medical malpractice
generally, § 7:26 to 7:29, 36:1to 36:33
off-label drugs, § 7:29off-label drugs and device
promotion, § 7:29workers compensation, § 40:63
CASUALTY INSURANCE CLAIMS
Index-52
PHYSICIANS, SURGEONS, ANDOTHER HEALERS—Cont’d
Medical record privacy issues,§ 35:32
Mental illness, § 35:22Multiple defendants, § 35:24New diseases, § 35:35Non-standard policy and speciality
insurers, § 35:6Notice, § 35:14Off-label drugs and device promo-
tion, § 7:29Persons insured, § 35:10Privacy, § 35:32Records, medical record privacy
issues, § 35:32Releases, § 18:14Second injuries, § 35:23Settlement, consent to settle
forms, § 35:13Spa and beauty treatment cases,
§ 36:32Standard of care, § 35:17Statutory controls on malpractice
claims, § 35:15Terrorism, § 35:33Wrongful death claim, § 35:26
PLASTIC SURGERYAssessing need for plastic surgery,
§ 8:20
PLATSPhysical facts, § 5:4
PLEADINGSGenerally, § 13:9General principles of law, litiga-
tion response, § 9:17Hospitals, § 36:24
POLICEGovernmental immunities, police
misconduct, § 12:5Physical facts, police reports,
§ 5:11
POLICY LIMIT PAYMENTSettlements and settlement negoti-
ations, § 17:46
POLLUTIONSee Environmental Pollution
(this index)Absolute pollution exclusion, gen-
eral liability coverage,§ 26:30
POST OFFICEInland marine insurance, postal
risks, § 49:11
PRACTICALCONSIDERATIONS OFSUITS AND CASUALTYLITIGATION
Generally, § 14:1 to 14:66See also Alternative Dispute
Resolution (A.D.R.) (thisindex)
Defense counsel, dealing withgenerally, § 14:3 to 14:41checklist in defense counsel
relationships, § 14:4checklists
defense counsel relationships,§ 14:4
litigation,checklist for suit prepara-
tion, § 14:41litigation
generally, § 14:37 to 14:41appeal, § 14:40availability of witnesses,
§ 14:37checklist for suit preparation,
§ 14:41preparation for trial, § 14:38trial and disposition, § 14:39
settlement reevaluationgenerally, § 14:5 to 14:7claim manager’s or
supervisor’s review,§ 14:7
INDEX
Index-53© 2018 Thomson Reuters, 5/2018
PRACTICALCONSIDERATIONS OFSUITS AND CASUALTYLITIGATION—Cont’d
Defense counsel, dealing with—Cont’d
settlement reevaluation—Cont’d
defense counsel’s review,§ 14:6
waiver and estoppelgenerally, § 14:8 to 14:36counterclaim actions
generally, § 14:32 to 14:35advice to insured regarding
counterclaim, § 14:35compulsory counterclaim
rule, § 14:33settlements, § 14:32subsequent to settlement,
counterclaim made,§ 14:34
declaratory judgment actionsgenerally, § 14:22 to 14:29attorney fees, § 14:28conflicts of interests,
§ 14:25multiple insureds, § 14:29nonwaiver agreement,
effect of, § 14:27permissive and discretion-
ary, § 14:23questions of fact versus
coverage, § 14:24reasonable timing, § 14:26
interpleader, § 14:30intervention, § 14:35paying policy limits into
court, § 14:31reservation of rights
generally, § 14:9 to 14:21insured’s right to hire own
counsel at ownexpense, § 14:20
PRACTICALCONSIDERATIONS OFSUITS AND CASUALTYLITIGATION—Cont’d
Defense counsel, dealing with—Cont’d
waiver and estoppel—Cont’dreservation of rights—Cont’d
notification to plaintiff orclaimant, § 14:16
omnibus insured, § 14:17plain and unambiguous,
reservation letter mustbe, § 14:15
primary versus excessinsurer conflicts,§ 14:18
reasonable time limitation,§ 14:13
receipt of letter, § 14:11reservation letter versus
written agreement,§ 14:12
settlement by insured,§ 14:21
specific, reservation mustbe, § 14:14
unilateral instrument,§ 14:10
withdrawal from defense,§ 14:19
Law reporting systemsgenerally, § 14:42, 14:43on-line computer systems,
§ 14:43Legal expenses, § 14:2Litigation management
generally, § 14:47 to 14:61coverage issues, § 14:55demands and offers, § 14:55discovery, conducting, § 14:53experts, selection of, § 14:54litigation of casualty insurance
claims, § 14:48
CASUALTY INSURANCE CLAIMS
Index-54
PRACTICALCONSIDERATIONS OFSUITS AND CASUALTYLITIGATION—Cont’d
Litigation management—Cont’dnegotiation of defense fees,
§ 14:52preparing for appeal, § 14:60selection of counsel, § 14:50selection of venue, § 14:51selection of which claims to
litigate, § 14:49status and pre-trial reports,
§ 14:57Preparing for appeal, § 14:60Settlement reevaluation. Defense
counsel, dealing with, supraVerdict
preparing for excessively highverdict, § 14:60
Waiver and estoppel. Defensecounsel, dealing with, supra
PRACTICE AND PROCEDUREGenerally, § 13:1 to 13:18Advertising, § 13:18Appeal, § 13:3, 13:12Award, determination of, § 13:14Change of venue, § 13:8Claim department and defense
counsel action, § 13:15Contingent fees, § 13:17Costs, § 13:14Courts and their jurisdictions,
§ 13:1Excess as damnum, § 13:16Federal courts of appeal, § 13:3Insurance policy as evidence,
§ 13:10Liens, § 13:13Long-arm statutes, § 13:7Pleadings, § 13:9Removal of cases to federal court,
§ 13:4Service of process, § 13:5, 13:6
PRACTICE AND PROCEDURE—Cont’d
State and local courts, § 13:2Suits, generally, § 13:1 to 13:18Trial, § 13:11Waiver of proper process, § 13:6
PREJUDICEAssistance and cooperation,
§ 20:19Notice of accident or occurrence,
§ 20:10
PRE-LOSS PREVENTIONPROGRAMS
Commercial risk management,§ 54:12 et seq.
PREMISES AND OPERATIONSCOVERAGE
See General Liability Coverages,Personal and Commercial(this index)
PREMISES MEDICALPAYMENTS COVERAGE
See General Liability Coverages,Personal and Commercial(this index)
PREMIUMSCancellation of policy, nonpay-
ment of premiums, § 20:26
PRENATAL INJURYSee Intrafamily Tort Relation-
ships and Immunities (thisindex)
PRESCRIPTIONSCasualty claims, § 8:65
PRINCIPAL AND AGENTSee Agents and Agency (this
index)
PRIVACYClaims representative, ethics,
§ 1:17
INDEX
Index-55© 2018 Thomson Reuters, 5/2018
PRIVACY—Cont’dMedical information. See Medical
Information and Privacy(this index)
Physicians, surgeons, and otherhealers, § 35:32
PRIVILEGEDCOMMUNICATIONS
Discovery, attorney-client privi-lege, § 10:61
Evidence, § 10:35
PRIVILEGES ANDIMMUNITIES
See also Charitable Immunity;Governmental Immunities;Intrafamily Tort Relation-ships and Immunities (thisindex)
Communications. See PrivilegedCommunication (this index)
Judicial immunity, § 12:3State and municipal immunities,
§ 12:4
PRIVITY OF CONTRACTAccountants, § 38:4Attorneys, § 37:12
PROCESS AND SERVICE OFPROCESS
See Service of Process (thisindex)
PRODUCTS AND COMPLETEDOPERATIONS COVERAGE
See General Liability Coverages,Personal and Commercial(this index)
PRODUCTS LIABILITYGenerally, § 29:1 to 29:34Addiction to drugs, § 31:18Agent orange cases, defense,
§ 31:7Alcoholic beverages, § 32:17
PRODUCTS LIABILITY—Cont’d
Altered products, liability of origi-nal manufacturer, § 32:11
Anhydrous ammonia andammonium nitrate, § 32:28
Asbestos, § 31:32, 32:18Assumption of risk, § 31:1, 31:12,
31:27Automobiles, § 32:4Automoibile airbags, § 32:16Bottling claims, § 32:5Causal connection as defense,
§ 31:2Changes in standards, § 31:30Checklists, generally, § 32:3 to
32:13Chinese drywall, § 32:22Comparative causation defense,
§ 31:5Comparative negligence as
defense to strict liability,§ 31:4
Component parts, manufacturersof, § 29:4
Containers, § 29:3Contributory negligence defense,
§ 31:3Coverage, § 29:1Crashworthiness, § 29:27, 29:28,
31:8Crop dusting, § 32:6Dealer preparation, § 31:11Defective workmanship, § 29:2Defenses, generally, § 31:1 to
31:8Des and other drugs and products,
§ 31:33Design defects
generally, § 29:25 to 29:34alternatives in design, § 29:32checklist, § 32:9consumer expectation test,
§ 29:33crashworthiness, § 29:27, 29:28
CASUALTY INSURANCE CLAIMS
Index-56
PRODUCTS LIABILITY—Cont’d
Design defects—Cont’dexpert testimony, § 29:34open and obvious danger,
§ 29:30seat belt defense, § 29:28state-of-the-art defense, § 29:31strict liability, § 29:29unreasonably dangerous
products, § 29:26warn, duty to, § 30:5
Diesel engines, § 32:24Doors and fire-resistant construc-
tion materials, § 32:29Drugs and related products,
§ 31:13 to 31:16, 31:18,31:19, 31:23, 32:7
Exclusions, § 29:5Expert witnesses, § 31:28Exterior insulation and finish
systems, § 32:20Federal rules of evidence, § 31:26
to 31:28Food consumption on premises of
vendor, § 32:8General checklist, § 32:3Handguns, § 31:22Hedonic products and services,
§ 32:17Hypersensitivity to certain drugs,
§ 31:16Illegal use, products designed for,
§ 31:21Infant products, § 32:24Insulation and finish systems,
§ 32:20Investigation of products liability
claims, § 32:1 et seq.Latex alergy claims, § 32:15Lead paint, § 32:14Learned intermediary doctrine,
§ 31:15Legal aspects of products liability
generally, § 29:11, 29:12
PRODUCTS LIABILITY—Cont’d
Legal aspects of products liability—Cont’d
intervening acts, § 29:12Limits of liability, § 29:6Long-arm statutes, § 31:41Manufacturer of reconditioned
products, liability of, § 31:10Market share, liability and similar
theories, § 31:31 to 31:34,32:13
Medical devices and instruments,§ 31:20
Miracle products and technology,§ 32:21
Persons insured, § 29:8Post-settlement problems, § 31:29Pre-marketing testing, § 31:17Prescription drug cases, duty to
warn in, § 31:14Products hazard, § 29:2Punitive damages, § 30:29, 31:34,
33:1 et seq.Radar detection devices, § 31:24Recall
generally, § 30:21 to 30:29,32:12
admissibility in evidence,§ 30:28
assumption of risk, § 30:27coverage from loss resulting
from recall, § 30:23defense, recall as, § 30:26duty to recall, § 30:22exclusion, § 30:24letter, § 30:25, 30:28loss resulting from recall,
coverage from, § 30:23punitive damages in recall
cases, § 30:29sistership, § 30:24
Sales, breach of warrantygenerally, § 29:13 to 29:19
INDEX
Index-57© 2018 Thomson Reuters, 5/2018
PRODUCTS LIABILITY—Cont’d
Sales, breach of warranty—Cont’dexpress warranty (UCC and
§ 2-313), § 29:14implied warranty and fitness for
particular purpose, § 29:17implied warranty and merchant-
ability code (UCC and§ 3-316), § 29:16
merchantability and fitness foruse, § 29:15
multiple grounds for sameaction, § 29:18
statute of limitations in war-ranty actions, § 29:19
Service versus product, § 31:40Spoliation of evidence, § 29:10State-of-the-art defense, § 31:6Statutes of limitations or repose
generally, § 31:37 to 31:39drug related cases, § 31:19implantations or insertions,
§ 31:39Strict liability
generally, § 29:20 to 29:24,32:2
electromagnetic fields and strayvoltage, § 29:24
insurance protection, § 29:23statutory enactments, § 29:22vendors or other suppliers,
liability of, § 29:21Subsequent modification or repair,
§ 31:25Successor corporations
generally, § 31:35, 31:36punitive damages against,
§ 31:36Superfund laws, § 31:27Territorial extension, § 29:7Three dimensional printing,
§ 32:25Tobacco, § 32:17Trampolines, § 32:27
PRODUCTS LIABILITY—Cont’d
Used, rebuilt, reconditioned, oraltered products, generally,§ 31:9 to 31:25
Vendor’s endorsement, § 29:9Warn, duty to
generally, § 30:1 to 30:20adequacy of warning, § 30:7alterations, § 30:10common knowledge dangers,
§ 30:6component part, § 30:11continuing duty to warn,
§ 30:12, 30:13defects cases, generally, § 32:10design defects, § 30:5drug cases, § 30:13 to 30:15foreseeability, § 30:3handguns, § 30:20idiosyncratic side effects in
drug cases, § 30:15known or should have known,
§ 30:3Model Act, § 30:18negligence and strict liability in
duty to warn, § 30:2open and obvious condition,
§ 30:4post-accident warnings, § 30:16pre-accident governmental stan-
dards compliance, § 30:17proximate cause of injury,
§ 30:8question of law or fact, § 30:19to whom duty is owed, § 30:9
Warranties. Sales, breach of war-ranty, supra
PROFESSIONAL LIABILITYPhysicians. Physicians, Surgeons,
and Other Healers (thisindex)
PROGNOSISSee Description, Diagnosis,
Prognosis and Treatment of
CASUALTY INSURANCE CLAIMS
Index-58
PROGNOSIS—Cont’dSpecific Injuries andDiseases (this index)
PROPERTY DAMAGESee also Automobiles and
Automobile Insurance (thisindex)
Damages, § 10:11Reserving, § 16:13
PROPERTY INSURANCECLAIMS AND LOSSADJUSTING
Generally, § 50:1 et seq.Away from covered premises,
coverage on property,§ 50:16
Commercial lines, § 50:4Crops, § 50:17Evaluation and adjustment of
losses, § 50:19 to 50:25Farms, § 50:17Introduction to property insurance,
§ 50:1 to 50:5Livestock, § 50:17Others, coverage on property of,
§ 50:15Perils covered and excluded,
§ 50:6 to 50:13Personal lines, § 50:3Special needs coverage, § 50:17Supplemental coverage, § 50:14
PROXIMATE CAUSETort law principles, § 9:6
PUBLIC LIABILITYCOVERAGE
See General Liability Coverages,Personal and Commercial(this index)
PUBLIC OR GENERALLIABILITY CLAIMS
Amusement parks, § 28:12Animals, § 28:15Blasting operations, § 28:16
PUBLIC OR GENERALLIABILITY CLAIMS—Cont’d
Bullying as tort, § 28:36Checklists for special investiga-
tions, generally, § 28:3 to29:16
Construction cases, § 28:11Corn mazes, § 28:36Drones, § 26:65Dry cleaners and laundries,
§ 28:31Elevators, § 28:9Entertainment industry liability
exposures, § 28:27Entomologists and pest control,
§ 28:30Escalators, § 28:10Fairgrounds, § 28:12Falling objects, § 28:8Food industry health liability
claims, § 28:25Golfing accidents, § 28:14Health club claims, § 28:26Hydraulic fracturing, § 28:35Investigation of, generally, § 28:1
to 29:16Landscapers and tree-removal
activities, § 28:32Leisure and entertainment industry
liability exposures, § 28:27Property security, § 28:17Resort, casino and cruise ship
claims, § 28:28Security liability, § 28:24Sexual harassment, § 28:13Sidewalk claims, § 28:5Special investigations, generally,
§ 28:1 to 29:16Sports events, § 28:12Sports injuries, § 28:13Stairways, § 28:7Tenancy, claims involving, § 28:4Waxed floors, § 28:6
INDEX
Index-59© 2018 Thomson Reuters, 5/2018
PUBLIC OR GENERALLIABILITY POLICIES ANDCOVERAGES
See General Liability Coverages,Personal and Commercial(this index)
PUBLIC POLICYWrongful termination of employ-
ment, § 42:7, 42:21
PULMONARY INJURIES ANDDISEASES
See Description, Diagnosis,Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
PUNITIVE DAMAGESGenerally, § 10:15, 21:4 to 21:10,
33:1 to 33:17Amounts awarded, § 33:14Arbitration, punitive damages in,
§ 33:16Award and taxation of punitive
damages, § 21:6Breach of warranty, § 33:11Collateral estoppel, § 33:7Compensatory damages as prereq-
uisite or guide, § 33:5Concept of punitive or exemplary
damages, § 21:1Fines, penalties, triple damages,
and other types of punish-ment, § 21:5
First come, first served, § 33:2Full faith and fair dealing concept,
§ 21:2General principles of law, § 10:15
to 10:17Governmental immunity cases,
§ 12:11Insurability of punitive damage
awards, § 21:9Insurance for punitive damages,
§ 33:12
PUNITIVE DAMAGES—Cont’dJustification for punitive damages,
§ 33:3, 33:4Limitation on punitive damages,
§ 21:7Model Uniform Products liability,
§ 33:14Multiple exposure, § 33:1Negligence as basis for awarding
punitive damages, § 33:10Phraseology used in justifying
punitive damages, § 33:4Products liability, § 30:29, 31:34,
33:14, 33:17Public policy, § 21:4Recent litigation involving bad
faith issues, § 21:30Recent trends in punitive dam-
ages, § 33:15Regulation of insurance industry,
§ 21:3Self-funding mechanisms, § 21:10Settlement of underlying suit,
§ 33:6Strict liability, § 33:9Vicarious liability for punitive
damages, § 21:8, 33:13Wrongful death statutes, § 33:8Wrongful termination of employ-
ment, § 42:11
QUESTIONABLE INJURYCLAIM
Automobiles and automobileinsurance, § 25:10
QUESTION OF LAW OR FACTPractical considerations of suits
and casualty litigation,§ 14:24
Products liability, duty to warn,§ 30:19
RACKETEER INFLUENCESAND CORRUPTORGANIZATIONS ACT(RICO)
Generally, § 41:12
CASUALTY INSURANCE CLAIMS
Index-60
RADAR DETECTION DEVICESProducts liability, § 31:24
RAIL TRANSPORT VS.PIPELINES
Specialty coverages, § 49:27
RATES AND RATINGSee Automobiles and
Automobile Insurance (thisindex)
REAL ESTATE BROKERSProfessional liability, real estate
broker as fiduciary, § 38:40
RECALLSee Products Liability (this
index)
RECORDS AND RECORDINGSee also Military Records; Phys-
ical Facts; Signed andRecorded Statements (thisindex)
Physicians, surgeons, and otherhealers, medical recordprivacy issues, § 35:32
REFORMATIONAutomobile insurance, attempts to
reform, § 22:9, 22:77
REHABILITATION PROGRAMSWorkers compensation, § 40:46
REINSURANCEGenerally, § 45:1 to 45:21Arbitration, § 45:19Bankruptcy. Insolvency or bank-
ruptcy of reinsured provision,infra
Bulk settlements. Lump sum andbulk settlements, infra
Ceding company, duties andresponsibilities of, generally,§ 45:16 to 45:21
REINSURANCE—Cont’dCooperation and notice of claim or
suit clauses and claims,§ 45:20
Definition, § 45:2Following fortunes of reinsured,
§ 45:18General objectives of reinsurance,
§ 45:4History and development, § 45:1Indemnity contract, § 45:5Reinsurer’s responsibilities to ced-
ing company, § 45:17Relationship between reinsurer
and reinsured, § 45:3Self-insurance programs
generally, § 46:1 et seq.captive related problems, § 46:9captives and underwriting
pools, § 46:8claims handling procedures
generally, § 46:10 to 46:17centralized or local claims
handling, § 46:15claims settlement funding,
§ 46:14computerized communication
and analysis, § 46:17in-house claims departments,
§ 46:11outside adjusting services,
§ 46:12statistical reporting, § 46:13supervision and monitoring,
§ 46:16excess, stop loss and umbrella
policies, § 46:6experience rating and
retrospectively rated poli-cies, § 46:4
fronted and compensating bal-ance programs, § 46:7
high deductible and frontedinsurance, § 46:3
INDEX
Index-61© 2018 Thomson Reuters, 5/2018
REINSURANCE—Cont’dSelf-insurance programs—Cont’d
macro-adjusting vs. micro-adjusting, § 46:18
self-insured retentions (SIRs)and funded reserveprograms, § 46:5
Types, kinds, and plansgenerally, § 45:6 to 45:15aggregate excess-of-loss rein-
surance, § 45:10facultative reinsurance, § 45:8fronting contracts, § 45:13government reinsurance-related
programs, § 45:15other types of reinsurance
contracts, § 45:14property catastrophe reinsur-
ance contract, § 45:12quota share reinsurance, § 45:7surplus reinsurance, § 45:9working excess reinsurance,
§ 45:11Utmost good faith, § 45:16
RELEASESGenerally, § 18:1 to 18:18Assignment of insured’s claim for
bad faith, § 18:16Bad faith, § 18:15, 18:16Contractual aspects, § 18:2Death claims, § 18:13Execution of release forms, § 18:4Fairly and knowingly made,
§ 18:7Forms, § 18:3, 18:4Fraud, § 15:20, 18:5In full satisfaction of all claims,
§ 18:8Indecent haste, § 18:6Joint tortfeasors, § 18:11Laches, § 18:18Malpractice by doctors, § 18:14Mary Carter Agreements, § 18:17
RELEASES—Cont’dMistake concerning injuries or
facts, § 18:9New developments, § 18:1Respondeat superior, § 18:10Uniform Contribution Acts,
§ 18:12
RENEWABLE ENERGYMETHODS
Specialty coverages, § 49:26
RENEWALCancellation of policy, § 20:27
RENTALSSee also Automobiles and
Automobile Insurance (thisindex)
Bailment, rental versus, § 10:50Indirect loss—first and third party
claims, § 51:14
RENTAL VEHICLESSee Automobiles and
Automobile Insurance (thisindex)
REPAIRMENFraud, § 15:3
REPAIRSAutomobile insurance, dealership
coverages, § 22:16
REPETITIVE MOTIONSYNDROME
Description, diagnosis, prognosisand treatment, § 8:27
REPLACEMENT COSTCOVERAGE
Evaluation and adjustment oflosses, § 50:22
REPORTS AND REPORTINGGenerally, § 44:1 to 44:13See also Physical Facts (this
index)
CASUALTY INSURANCE CLAIMS
Index-62
REPORTS AND REPORTING—Cont’d
Casualty claim investigationreport outline (other thancompensation), § 44:7
Claim handling procedures,reporting, § 1:8
Claims reviews or audits, § 44:14to 44:18
Commercial auto liability policies,reporting claims, § 22:95
Compensation claim investigationreport outline, § 44:9
Computerized reporting systems,§ 44:13
Dictating report, § 44:5Final reports, § 44:12Interim reports, § 44:11Manner and form of reporting,
§ 44:4Medical information, § 7:11Necessity for reporting, § 44:2,
44:3Objectionable material, § 44:6Promptness in reporting, § 44:3Special report outlines, § 44:10Suits, § 44:8
RESCISSIONCancellation of policy, § 20:29
RESERVATION OF RIGHTSSee Practical Considerations of
Suits and Casualty Litiga-tion (this index)
RESERVES, RESERVING, ANDSTATISTICS
Generally, § 16:1 to 16:32Actual claim reserves, § 16:5Additional factors to consider in
reserving policy, § 16:18Admissibility of reserves in evi-
dence, § 16:19Auditing, self-insured claim
reserve, § 16:32
RESERVES, RESERVING, ANDSTATISTICS—Cont’d
Automobile and general liabilityclaim reserving, § 16:10
Average reserves, § 16:24Claim department responsibility,
§ 16:21Claim expenses, § 16:25Claim inventory or reserve
reconciliation, § 16:16Claim statistics, § 16:20Computer Age, § 16:28Definition of reserves, § 16:1Delayed reserving system, § 16:8Discovery of reserves, § 16:29Expense reserves, § 16:6Fatal cases reserving, § 16:12Incurred but not reported reserves
(IBNR), § 16:4Liability suit reserving, § 16:11One-shot cases, § 16:7Prompt reserving, importance of,
§ 16:9Property damage claims reserving,
§ 16:13Reducing outstanding reserves,
§ 16:17Revisions, § 16:15Self-insured claim reserve audit-
ing, § 16:32Settlement figures, § 16:26Statistical forms, § 16:27Suits, § 16:23Unearned premium reserves,
§ 16:3Various types of claims reserves,
§ 16:2Workers Compensation cases
reserving, § 16:14RES GESTAE
Generally, § 10:28RESIDENTIAL AND PERSONAL
CRIME LOSSSee Crime, Suretyship and
Financial Claims as Casu-
INDEX
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RESIDENTIAL AND PERSONALCRIME LOSS—Cont’d
alty Loss (this index)
RES IPSA LOQUITURGenerally, § 10:33
RESORTSPublic or general liability claims,
§ 28:28
RESPIRATORY DISEASESWorkers compensation, § 40:31
RESPONDEAT SUPERIORAgents and agency, § 10:38Releases, § 18:10
RETURN TO WORKPROGRAMS
Workers compensation, § 40:44
REVERSE BAD FAITHFraud and deceit, § 15:17Fraud or misrepresentation by
insured, § 21:20
RIOTS AND CIVILDISTURBANCES
Governmental immunities, § 12:7
RISK MANAGEMENTCommercial Risk Management
(this index)Role of liability insurance in com-
mercial risk management,§ 26:2
Workers compensation, § 39:53
ROBOTICSAutomobile coverage, § 22:100Computers and casualty insurance
claims, § 47:8
ROTATOR CUFF, TORNDescription, diagnosis, prognosis
and treatment, § 8:12
SAFE BURGLARY ANDROBBERY(COMMERCIAL)INVESTIGATION
See Crime, Suretyship andFinancial Claims as Casu-alty Loss (this index)
SALESSee Products Liability (this
index)
SALVAGEGenerally, § 43:24, 43:25Checklist for claims involving
salvage, § 43:25
SCHOOLSSee Education (this index)
SEAT BELT DEFENSEGenerally, § 23:19Products liability, design defects,
§ 29:28
SECOND INJURIESPhysicians, surgeons, and other
healers, § 35:23
SECURITYIdentity theft, § 53:8Technology
customers, security liability to,§ 53:10
identity theft, § 53:8liability issues, § 53:9terrorism, § 53:11
SECURITY LIABILITYPublic or general liability claims,
§ 28:24
SELF-DEFENSEOccurrence, § 20:2, 27:12
SELF-DRIVING VEHICLESGenerally, § 22:100
SELF-INSURANCESee also Reinsurance (this index)
CASUALTY INSURANCE CLAIMS
Index-64
SELF-INSURANCE—Cont’dAutomobile insurance, self-insur-
ance and deductible insur-ance distinguished, § 22:85
General liability coverages, pureself-insureds and multipleexcess insurers, dutiesbetween, § 26:63
Punitive damages, self-fundingmechanisms, § 21:10
SERIOUS ACCIDENTAutomobiles and automobile
insurance, § 25:12
SERVICE OF PROCESSPractice and procedure, § 13:5,
13:6Waiver and estoppel, § 13:6
SETTLEMENT ANDSETTLEMENTNEGOTIATIONS
Evaluation and adjustment oflosses, § 50:24
SETTLEMENTS ANDSETTLEMENTNEGOTIATIONS
Generally, § 17:1 to 17:41See also Arbitration;
Automobiles andAutomobile Insurance;Practical Considerations ofSuits and Casualty Litiga-tion; Reinsurance (thisindex)
Advance paymentsgenerally, § 17:25 to 17:35admission of liability, § 17:30advantages, § 17:26choosing cases, § 17:27closing the case, § 17:34follow-up, § 17:33legal aspects of making advance
payments, § 17:35limitations, § 17:28
SETTLEMENTS ANDSETTLEMENTNEGOTIATIONS—Cont’d
Advance payments—Cont’dmethod of payment, § 17:29statute of limitations, § 17:32written permission to settle,
§ 17:31Attorneys, negotiating with,
§ 17:16Automobiles. See Automobiles
and Automobile Insurance(this index)
Bodily injury claims, evaluating,§ 17:7, 17:8
Claimant’s attorney, dealing with,§ 17:6
Claim handling procedures, § 1:9Conflict resolution, § 17:47Control, § 17:11Death cases, maintaining control
of, § 17:12Decisions concerning evaluation,
§ 17:10Demands made after settlement,
§ 17:4First-call settlements, § 17:2General rules concerning settle-
ments, § 17:3Handling liability claims for
governmental agencies andschools, § 12:21
Insured, settlement by, § 20:17Minors, disposition of injury
claims involvinggenerally, § 17:17 to 17:24claim handling-deductible or
self insured, § 17:24closing records, § 17:23court approval, settlement with,
§ 17:22emancipated child, § 17:21indemnification release, § 17:19investigation, § 17:20medical information, § 17:18
INDEX
Index-65© 2018 Thomson Reuters, 5/2018
SETTLEMENTS ANDSETTLEMENTNEGOTIATIONS—Cont’d
Offer versus demand, § 17:14Physicians, surgeons, and other
healers, consent to settleforms, § 35:13
Policy limit payment, § 17:46Positive settlement negotiations
Generally, § 17:41conflict resolution, § 17:47court allocation of available
coverage limits, § 17:46policy limit payment, § 17:46
Proper approach to settlementnegotiations, § 17:13
Protecting medical bills, § 17:5Release, obtaining, § 17:15Reserves, reserving, and statistics,
§ 16:26Settlement range, establishing,
§ 17:9State unfair claim settlement
practice statutes, § 21:27Structured settlements
generally, § 17:36 to 17:40legal aspects, § 17:38Model Structured Settlement
Act, § 17:39tax considerations, § 17:37workers compensation cases,
§ 17:40, 39:48Technology, § 53:7Workers compensation, § 40:43
SEX AND SEXUAL MATTERSSee also Physicians, Surgeons,
and Other Healers (thisindex)
Accident and occurrence, sexualmolestation, § 20:3
Dentists, sexual misconduct,§ 36:7
Harassment on the job. See SexualHarassment (this index)
Misconduct, generally, § 38:39
SEXUAL HARASSMENTSee also Wrongful Termination
of Employment (this index)Public or general liability claims,
§ 28:13Workers compensation, § 39:37
SHIPS AND SHIPPINGSee Inland Marine Insurance;
Marine Insurance (thisindex)
SHOULDERTorn rotator cuff, description,
diagnosis, prognosis andtreatment of, § 8:12
SICK BUILDING SYNDROMEDescription, diagnosis, prognosis
and treatment, § 8:48
SIDEWALK CLAIMSPublic or general liability claims,
§ 28:5
SIGNED AND RECORDEDSTATEMENTS
Generally, § 4:1 to 4:13Accident reports, § 4:4Approach to interview with wit-
ness, § 4:3Children, statements taken from,
§ 4:5Court reporter, statements taken
bygenerally, § 4:4rules for court reporter state-
ments, § 4:11Diagrams, photos, importance,
§ 4:8Discovery in litigation, § 4:13Ease, placing interviewee at, § 4:7Foreign language statements,
§ 4:5Illiterate witness, § 4:5Mail, statements obtained by,
§ 4:4
CASUALTY INSURANCE CLAIMS
Index-66
SIGNED AND RECORDEDSTATEMENTS—Cont’d
Narrative statement, obtaining,§ 4:9
Negative signed statements, § 4:1Preparing and planning statement,
§ 4:6Preservation/spoliation of evi-
dence, § 4:12Purpose of statements, § 4:3Recording devices, statements
taken byrules for recorded statements,
§ 4:20telephone recording devices,
§ 4:4Translator’s affidavit, § 4:5Types of statements, § 4:4
SKELETAL SYSTEMSSee Description, Diagnosis,
Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
SKIN INJURIESSee Description, Diagnosis,
Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
SPA AND BEAUTYTREATMENT CASES
Malpractice, § 36:32
SPECIAL AGENTSInsurance agents and brokers,
§ 38:37
SPECIAL DAMAGESGenerally, § 10:10
SPECIAL ENDORSEMENTSSee General Liability Coverages,
Personal and Commercial(this index)
Automobile insurance, § 22:76
SPECIAL INVESTIGATIONSSee Public or General Liability
Claims (this index)
SPECIAL NEEDS COVERAGEProperty insurance claims and loss
adjusting, § 50:17
SPECIALTY COVERAGESAviation insurance, § 49:23Health and life insurance, § 52:8Pipelines and tunnels, § 49:26.50Rail transport vs. pipelines,
§ 49:27Renewable energy methods,
§ 49:26
SPINAL FRACTURESDescription, diagnosis, prognosis
and treatment, § 8:7
SPOLIATION OF EVIDENCEGenerally, § 10:37Documentation, § 4:12Investigations, § 3:12Products liability, § 29:10
SPORTSEducators, § 38:25Public or general liability claims,
§ 28:12, 28:13
SPOUSAL DERIVATIVE SUITSWorkers compensation, § 40:52
SPRAINSDescription, diagnosis, prognosis
and treatment, § 8:9
STACKINGUninsured motorist coverage,
§ 22:51, 24:8
STAIRWAYSPublic or general liability claims,
§ 28:7
STANDARD OF CAREAccountants and auditors, § 38:2Attorneys, § 37:13
INDEX
Index-67© 2018 Thomson Reuters, 5/2018
STANDARD OF CARE—Cont’dHospitals, § 36:17Insurance agents and brokers,
§ 38:27
STATE COURTSGeneral principles of law, § 9:14
STATE IMMUNITIESGenerally, § 12:4
STATEMENTSSee Signed and Recorded State-
ments (this index)
STATE REGULATION ANDCONTROL
Generally, § 2:2Automobile insurance, no-fault
laws, § 22:79Bad faith, punitive damages, and
state regulation, § 21:24 to21:27
STATE RULESEnvironmental pollution, § 34:4
STATISTICSSee Reserves, Reserving, and
Statistics (this index)
STATUTES OF LIMITATIONSArchitects and engineers, § 38:13,
38:14Attorneys, § 37:21Defaults, § 9:21Dentist malpractice claims, § 36:6Environmental pollution, § 34:8Generally, § 9:20, 9:21Occurrence, § 27:8Products liability. See Products
Liability (this index)Settlements and settlement negoti-
ations, § 17:32Tort law principles, § 9:8
STATUTORY MATTERSGenerally, § 10:62
STORAGE TANKSEnvironmental pollution, § 34:22
STRAINSDescription, diagnosis, prognosis
and treatment, § 8:9, 8:10
STRESSSee also Emotional Distress (this
index)Workers compensation, non-
mental stress related claims,§ 40:35
STRESS, PHYSICAL, MENTALAND EMOTIONAL
See Description, Diagnosis,Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
STRICT LIABILITYSee also Nuisance; Products
Liability (this index)Environmental pollution, § 34:9Punitive damages, § 33:9Tort law principles, § 9:10
STRUCTURAL DAMAGE,ASSESSING
Evaluation and adjustment oflosses, § 50:21
STRUCTURED SETTLEMENTSSee Settlements and Settlement
Negotiations (this index)
SUBDIVISIONS OF INSURANCECOMPANY
Generally, § 2:3
SUBROGATIONGenerally, § 43:1 to 43:23Agreement, § 43:17Applicable insurance lines, § 43:3Apportionment, § 43:20Arbitration, § 43:18Automobile insurance, § 22:63,
24:11, 43:19
CASUALTY INSURANCE CLAIMS
Index-68
SUBROGATION—Cont’dCancellation of policy, § 20:30Deductible feature of collision
policy, § 43:19Defenses to subrogation actions,
§ 43:9Excess carrier, § 43:20General principles of law, § 9:19Knock-for-knock agreements,
§ 43:16Loan receipts, § 43:12Maintaining subrogable right of
recovery, § 7:27Practicable application of subroga-
tion rights, § 43:13Pursuing subrogation, § 7:28Receipt, § 43:15Recent cases involving subroga-
tion, § 43:22Recovery expenses, § 43:21Right of action, § 43:8Sample form lien letters, § 43:6Third-party recovery, § 43:4Third-party settlement by insured,
§ 43:5Voluntary payment, § 43:10Waiver of subrogation rights,
§ 43:11Wording of policy, § 43:2Workers compensation, § 39:49,
40:3, 40:19, 43:23SUBSTITUTE VEHICLES
Automobile insurance, damage toinsured vehicles, § 22:55
SUCCESSOR CORPORATIONSSee Products Liability (this
index)SUDDEN AND ACCIDENTAL
DISCHARGESEnvironmental pollution, § 34:15
SUPPLEMENTARYCOVERAGES
Automobile insurance, coveragefor damage to insured auto,§ 22:57
SUPPLEMENTARYCOVERAGES—Cont’d
Property insurance claims and lossadjusting, § 50:14
SUPPLEMENTARY PAYMENTSAutomobile insurance liability
coverage, § 22:33
SURETYSHIPSee Crime, Suretyship and
Financial Claims as Casu-alty Loss (this index)
SURGEONSSee Physicians, Surgeons, and
Other Healers (this index)
SURGICAL INSURANCESee Medical, Surgical and
Hospitalization Insurance(this index)
SURVEYSPhysical facts, § 5:4
TAX OFFSETSCommercial risk management,
§ 54:7
TECHNOLOGY ANDSECURITY ISSUES
Generally, § 53:1 to 53:14Administration of insurance,
§ 53:3Claim reporting, § 53:7Damage values, § 53:5Elder abuse, § 53:14Fraud detection, § 15:19, 53:6Litigation management, § 53:7Loss data and analysis, § 53:4Pandemics, § 53:12Security
customers, security liability to,§ 53:10
identity theft, § 53:8liability issues, § 53:9terrorism, § 53:11
INDEX
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TECHNOLOGY ANDSECURITY ISSUES—Cont’d
Settlement, § 53:7
TELEPHONESComputers and casualty insurance
claims, § 47:7Recording devices, § 4:4
TEMPORARY EMPLOYEEAgents and agency, § 10:41
TEMPOROMANIBULAR JOINTDYSFUNCTION (TMJ)
Misdiagnosis of TMJ, § 8:46
TENANTSee Landlord and Tenant (this
index)
TERMINATION OFEMPLOYMENT
See Wrongful Termination ofEmployment (this index)
TERMINATION OF POLICYSee Cancellation of Policy (this
index)
TERRORISMPhysicians, surgeons, and other
healers, § 35:33Technology, security, § 53:11
THEFTSee also Crime, Suretyship and
Financial Claims as Casu-alty Loss (this index)
Bailment, theft versus, § 10:51
THIRD PARTIESSee also Subrogation (this index)Accountants and auditors, liability
to third parties, § 38:4Adjuster’s responsibilities to third
parties, § 1:24Bad faith, duties to third parties,
§ 21:16Computers and casualty insurance
claims, § 47:13
THIRD PARTIES—Cont’dInsurance agents and brokers,
actions by third partiesagainst agent, § 38:34
THIRD PARTY CLAIMANTS.See automobiles andautomobile insurance, thisindex
THIRD-PARTY CLAIMSSee Medical Aspects of Casualty
Insurance (this index)
TOBACCOProducts liability, § 32:17
TORT REFORM LEGISLATIONGeneral principles of law, § 9:18
TORTSSee also Intrafamily Tort
Relationships and Immuni-ties; Joint Tortfeasors;Wrongful Termination ofEmployment (this index)
Automobile insurance, no-faultlaws, § 22:82
Environmental pollution, mass tortlitigation, § 34:3
Principles of tort law, § 9:5 to9:12
TOTAL LOSSAutomobiles and automobile
insurance, § 25:30Evaluation and adjustment of
losses, § 50:20
TRAILERSAutomobile insurance, personal
auto policies, § 22:26
TRAMPOLINESProducts liability, § 32:27
TRANSFER OF INTERESTAutomobile insurance, § 22:74
CASUALTY INSURANCE CLAIMS
Index-70
TRANSFER OF RISKCommercial risk management,
§ 54:2, 54:3
TRANSLATOR’S AFFIDAVITSigned and recorded statements,
§ 4:5
TRANSPORTATIONAutomobile insurance, damage to
insured auto: providingtransportation, § 22:57
TRANSPORTATION-RELATEDCASUALTY CLAIMS
Generally, § 49:1 et seq., 49:2 to49:8
See also Aviation Insurance;Inland Marine Insurance;Marine Insurance (thisindex)
Business auto coverage forms,§ 49:3
Highway vehicle exposures,§ 49:2
Investigation of liability, § 49:4,49:7
Mobile equipment issue, § 49:6Physical damage, the deductible
and stated value issue, § 49:5Risk management of the highway
risk, § 49:7
TRAUMAMedical terminology related to
trauma, § 6:14
TREATMENTSee Description, Diagnosis,
Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
TREBLE DAMAGESGenerally, § 41:13
TREE-REMOVALPublic or general liability claims,
§ 28:32
TRIALBifurcation of trial, § 10:64Practice and procedure, § 13:11
TRIGGER ISSUELiability insurance, § 2:21
TRIPLE-TRIGGER THEORYOccurrence, § 27:5
TRUCKSAutomobile insurance, § 22:14,
22:99Fleet vehicles. See Fleet Risks
(this index)
TUMORS, BENIGN ANDMALIGNANT
Description, diagnosis, prognosisand treatment, § 8:44
24 HOUR COVERAGE PLANSWorkers compensation, reducing
exposures of loss, § 40:49
UBERAutomobile coverage, § 22:101
ULTRASOUNDDiagnostic procedure, § 8:63
UMBRELLA POLICIESAutomobile insurance, uninsured
motorist coverage, govern-ment vehicles, § 24:7
Reinsurance, § 46:6Wrongful termination of employ-
ment, § 42:15
UNDERCOVERINVESTIGATIONS
Fraud and deceit, § 15:7
UNDERGROUND CAVE-IN ORENCLOSURE COLLAPSE
Public or general liability claims,§ 28:29
INDEX
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UNDERINSURED MOTORISTCOVERAGE
See Automobiles andAutomobile Insurance (thisindex)
UNDERWRITERSJoint underwriting associations,
protection againstirresponsible motorist, § 24:4
UNINSURED ANDUNDERINSUREDMOTORIST COVERAGE
See Automobiles andAutomobile Insurance (thisindex)
UNSATISFIED JUDGMENTLAWS
Irresponsible motorist, protectionagainst, § 24:5
VEHICLE IDENTIFICATIONAutomobiles and automobile
insurance, § 25:18, 25:24
VEHICLESExclusions, general liability cover-
age, § 26:6, 26:31, 26:32
VEHICLE THEFTAutomobiles and automobile
insurance, § 25:27
VENUEGeneral principles of law, § 9:13Practice and procedure, change of
venue, § 13:8Selection of venue, § 14:51
VERDICTSPreparing for excessively high
verdict, § 14:60
VICARIOUS LIABILITYHospitals, § 36:18Punitive damages, § 10:17, 21:8,
33:13
VIDEOS OR FILMSImportance as evidence, § 4:4Physical facts, § 5:3
VIOLENCEWorkers compensation, § 40:61
WAIVER AND ESTOPPELSee also Practical
Considerations of Suits andCasualty Litigation (thisindex)
Coverage problems, § 19:7, 19:14Process, § 13:6Subrogation rights, § 43:11
WAR HAZARDSCOMPENSATION ACT
Generally, § 41:7
WARNINGSSee Products Liability (this
index)
WARRANTIESSee also Products Liability (this
index)Punitive damages, § 33:11
WATERContaminated drinking water
diseases, § 8:41
WATERCRAFTExclusions, general liability cover-
age, § 26:6, 26:31, 26:32Marine insurance, yacht and small
craft claims, § 49:18
WAXED FLOORSPublic or general liability claims,
§ 28:6
WEATHER REPORTSPhysical facts, § 5:10
WILLFUL AND WANTON ACTSParental and spousal immunities,
doctrines of, § 11:12
CASUALTY INSURANCE CLAIMS
Index-72
WITNESSESSee also Expert Witnesses (this
index)Investigations, § 3:9Signed and recorded statements,
§ 4:3, 4:5
WORKERS COMPENSATIONGenerally, § 39:1 to 39:55Accident vs. injury investigation,
§ 40:12Administration, § 39:4Benefits
generally, § 39:5 to 39:10calculating, § 40:39coordination, assessing dam-
ages, § 40:24fatal cases, benefits to depen-
dents in, § 39:8, 40:42indemnity benefits, § 39:7medical benefits, § 39:6second injury or special disabil-
ity funds, § 39:10waiting period, § 39:9
Calculating benefits, § 40:39Canadian, § 39:54Casual employees, § 39:23Causation and compensability,
investigating, § 40:13Checklists
determining claimant’s status,§ 39:17
Claim investigation. Investigation,below
Common diseases, § 40:33Conditions and exclusions,
employer’s liability policy,§ 40:6
Coordination of benefits, § 40:24Coverage, § 40:11, 40:30, 40:32Coworker suits, § 40:55Damage assessment
benefit coordination, § 40:24coordinating benefits, § 40:24
WORKERS COMPENSATION—Cont’d
Damage assessment—Cont’ddouble-dip, avoidance of,
§ 40:24evaluating injury, § 40:23facts, isolating, § 40:28information, obtaining from
physician, § 40:22injury, evaluating, § 40:23international coverage and
claims, § 40:29investigative services, use of
outside, § 40:27lingering vs. malingering injury,
§ 40:26medical care, selection by
claimant or employer,§ 40:21
medical information, obtainingfrom treating physician,§ 40:22
second injury claim fund,preparing, § 40:25
wage information, calculating,§ 40:20
Defending litigation, § 40:59Determining who is employee and
who is employer, generally,§ 39:13 to 39:24
Disability and indemnity,investigating
generally, § 40:36 to 41:43benefits
fatalities cases, § 40:42reserving and calculating,
§ 40:39fatalities, benefits and survivor-
ship, § 40:42follow-up with claimant or
attorney, § 40:40future medical expenses,
§ 40:41medical expenses, future,
§ 40:41
INDEX
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WORKERS COMPENSATION—Cont’d
Disability and indemnity,investigating—Cont’d
partial disabilitypermanent, § 40:38temporary, § 40:36
permanent disabilitypartial, § 40:38total, § 40:38
settlement, § 40:43survivorship in fatalities,
§ 40:42temporary disability
partial, § 40:36total, § 40:37
total disabilitypermanent, § 40:38temporary, § 40:37
Diseases of life, § 40:33Dual capacity doctrine, § 40:53Dual employment, § 39:19Elderly workers, § 40:64Emotional distress claims, § 40:34Employee
injured must be, § 39:12interviewing, § 40:16
Employee assistance programs,§ 40:47
Employee leasing, § 39:21Employer, interviewing, § 40:15Employer’s liability policy
generally, § 40:1 to 41:64claims
act rejected by employer,§ 40:51
co-worker suits, § 40:55dual capacity claims, § 40:53exclusive remedy provision,
outside, § 40:50illegal employment, § 40:57immigrants, illegal employ-
ment, § 40:57
WORKERS COMPENSATION—Cont’d
Employer’s liability policy—Cont’d
claims—Cont’dindependent contractor claim-
over suits, § 40:56intentional injury, § 40:54minors, illegal employment,
§ 40:57outside exclusive remedy
provision, § 40:50spousal derivative suits,
§ 40:52conditions and exclusions,
§ 40:6coverage issues, investigating
and evaluating, § 40:11endorsements, § 40:7excess coverage, § 40:9exclusions and conditions,
§ 40:6non-occupational disability
laws, § 40:48occupational disease investiga-
tion, § 40:30 to 41:35other states, § 40:5premium rating, § 40:8schedules, § 40:7self-insurance, § 40:9states, other, § 40:5stop-loss coverage, § 40:9stress related disability, § 40:35
Employers liability vs. employ-ment practices liability,§ 40:60
Employment practices liability vs.employers liability, § 40:60
Endorsements, employer’sliability policy, § 40:7
Entitlement to coverage, generally,§ 39:11 to 39:24
Environmental diseases, § 40:31Evaluation of injury, § 40:23
CASUALTY INSURANCE CLAIMS
Index-74
WORKERS COMPENSATION—Cont’d
Evidence, preserving for subroga-tion, § 40:19
Excess coverage, employer’sliability policy, § 40:9
Exclusions and conditions,employer’s liability policy,§ 40:6
Exclusive remedygenerally, § 39:30 to 39:37claims outside, § 40:50derivative suits, § 39:32dual capacity doctrine, § 39:34insurance coverage dilemma,
§ 39:35intentional injury, § 39:36loss of consortium, § 39:33sexual harassment, § 39:37
Exempted groups, § 39:11Exposures of loss, reducing
employee assistance programs,§ 40:47
medical case management, useof, § 40:45
non-occupational disabilitylaws, § 40:48
rehabilitation programs, § 40:46return to work programs,
§ 40:4424 hour coverage plans, § 40:49
Extraterritoriality, § 39:40Facts, isolating for damage assess-
ment, § 40:28Fatalities, benefits and survivor-
ship in, § 40:42Federal Medicare/Medicaid set-
aside liens, § 39:55Final determination, § 39:46Follow-up with claimant or
attorney when investigatingdisability and indemnity,§ 40:40
Future medical expenses, § 40:41General contractors, § 39:14
WORKERS COMPENSATION—Cont’d
General principles, § 39:1 to 39:3Guarantee associations and
insolvency funds, § 40:10Illegal employment claims,
§ 40:57Immediate medical care, § 40:20Immigrants, illegal employment,
§ 40:57Incarcerated employee, § 40:62Independent contractor claim-over
suits, § 40:56Independent subcontractor,
§ 39:16Index bureau reports, investigat-
ing, § 40:13Injury, evaluation of, § 40:23Insolvency funds, § 40:10Insured, interviewing, § 40:15Intentional injury claims, § 40:54International coverage, damage
assessment, § 40:29Investigation
generally, § 40:12 to 41:29,40:26, 40:36 to 41:43
accident vs. injury, § 40:12causation and compensability,
§ 40:13claimant, information obtained
from, § 40:16disability and indemnity, aboveevidence, preserving for
subrogation, § 40:19index bureau reports, § 40:13injury, lingering vs. malinger-
ing, § 40:26insured, information obtained
from, § 40:15interviewing
employer/insured, § 40:15injured employee, § 40:16witness, § 40:17
lingering injury, § 40:26
INDEX
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WORKERS COMPENSATION—Cont’d
Investigation—Cont’dplace of employment, injuries
away from, § 40:14scene, § 40:18subrogation, § 40:19suspicious loss, § 40:26Unfair Claim Practices Acts,
§ 40:58Investigative services, use of,
§ 40:27Jurisdiction, § 39:40, 39:41Leasing of employees, § 39:21Liens relating to workers
compensation settlement,subrogation, § 39:49
Loaned employees, § 39:20Loss, suspicious, § 40:26Malpractice, § 39:45, 40:63Managing risk, § 39:53Medical care, immediate, § 40:20Medical case management,
§ 40:45Medical expenses, future, § 40:41Medical information, obtaining
from treating physician,§ 40:22
Mental anguish claims, § 40:34Minors, illegal employment of,
§ 39:44, 40:57Ncci policy, generally, § 40:1 to
41:11Non-mental stress-related claims,
§ 40:35Non-occupational disability laws,
§ 40:48Notice of accident or disease,
§ 39:42Occupational diseases
generally, § 40:30 to 41:35common diseases, § 40:33coverage, § 40:31, 40:32emotional distress, § 40:34environmental diseases, § 40:31
WORKERS COMPENSATION—Cont’d
Occupational diseases—Cont’dmental anguish claims, § 40:34non-mental stress-related
claims, § 40:35respiratory diseases, § 40:31stress-related claims, non-
mental, § 40:35Partners and corporate officers,
§ 39:18Permanent partial or total disabil-
ity, investigating, § 40:38Personal injury by accident arising
out of and in course ofemployment, § 39:25 to39:29
Physicians, obtaining medicalinformation from for purposeof assessing damages,§ 40:22
Place of employment, injuriesaway from, § 40:14
Premium rating, employer’sliability policy, § 40:8
Punitive damages arising out ofaccident or disease, § 39:39
Rating, employer’s liability policy,§ 40:8
Rehabilitation, § 39:47, 40:46Reserving, § 16:14, 40:39Respiratory diseases, § 40:31Return to work programs, § 40:44Rights of claims to bring suit,
§ 40:58Risk managing, § 39:53Scene Investigation, § 40:18Schedules, employer’s liability
policy, § 40:7Second injury claim fund, § 40:25Self-insurance, employer’s
liability policy, § 40:9Separating employers liability
from employment practicesliability, § 40:60
Settlement, § 40:43
CASUALTY INSURANCE CLAIMS
Index-76
WORKERS COMPENSATION—Cont’d
Spousal derivative suits, § 40:52State provisions for obtaining
coverage, § 39:3Statutory employers, § 39:24Stop-loss coverage, employer’s
liability policy, § 40:9Stress-related claims, non-mental,
§ 40:35Structured settlements, § 17:40,
39:48Subcontractor, § 39:15Subrogation, § 39:49, 40:3, 40:19,
43:53Successive insurers, liability of,
§ 39:43Survivorship in fatalities, § 40:42Suspicious loss, investigating,
§ 40:26Temporary partial disability,
investigating, § 40:36Temporary total disability,
investigating, § 40:37Third party action, § 39:3824 hour coverage plans, § 40:49Types of compensation acts,
§ 39:2Uninsured or underinsured motor-
ist provisions, § 24:7Violence, workplace, § 40:61Volunteers, § 39:22Wage information, assessing dam-
ages, § 40:20Waiting period, § 40:20Witness, interviewing, § 40:17
WORKERS’ COMPENSATIONFraud and deceit, § 15:18
WORKPLACE LAWSWrongful termination of employ-
ment, § 42:33
WORK PRODUCTDiscovery, § 10:59
WOUNDSSee Description, Diagnosis,
Prognosis and Treatment ofSpecific Injuries andDiseases (this index)
WRITTEN NOTICECancellation of policy, § 20:25
WRONGFUL DEATHDamages, § 10:20, 33:8Physicians, surgeons, and other
healers, § 35:26
WRONGFUL TERMINATIONOF EMPLOYMENT
Generally, § 42:1 to 42:33At-will doctrine, public policy
exceptions to, § 42:7Civil suit, § 42:20Comprehensive and commercial
general liability policies,§ 42:17
Contract actions, § 42:5Errors and omissions and directors
and officers liability policies,§ 42:16
Exclusion in general liability poli-cies, § 42:19
Gender discrimination, § 42:26Gernishing of wages, § 42:32Implied contracts, § 42:6Implied covenant of good faith
and fair dealing, § 42:8Insurance problems, generally,
§ 42:14 to 42:23Occurrence, § 42:18, 42:23Personnel manuals, § 42:6Public policy in insurance cover-
age, § 42:21Sexual harassment
generally, § 42:24 to 42:27defined, § 42:25gender discrimination, § 42:26
Tort of wrongful dischargegenerally, § 42:9 to 42:13
INDEX
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WRONGFUL TERMINATIONOF EMPLOYMENT—Cont’d
Tort of wrongful discharge—Cont’d
emotional distress and punitivedamages, § 42:11
employment discrimination,§ 42:12
fraud, § 42:10other grounds for tort actions,
§ 42:13Umbrella policies, § 42:15
WRONGFUL TERMINATIONOF EMPLOYMENT—Cont’d
Unemployment compensationclaims, § 42:30
Workers compensation policy,§ 42:22
Workplace laws, § 42:33X-RAYS
Diagnostic procedure, § 8:60YACHTS
Marine insurance, yacht and smallcraft claims, § 49:18
CASUALTY INSURANCE CLAIMS
Index-78
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