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Page 1: Cassidy parent satisfaction survey results 2012 13

Cassidy Elementary SBDM Parent Satisfaction Survey

2012-2013

SBDM Survey Committee: Lisa Zent, Jennifer Alexander,

Tricia Mitcham & Meredith Wells Lepley

Report prepared by Meredith Wells Lepley, Ph.D. with support from

UK’s Institute for Workplace Innovation

May 2013

Page 2: Cassidy parent satisfaction survey results 2012 13

Procedure

• SBDM Survey Committee began reviewing last year’s survey and editing questions in December 2012

• Cassidy principal and teachers were asked for input on survey questions

• Final survey approved by principal in March 2013

• Survey sent to all Cassidy parents in the manner in which they receive Tuesday folders (electronically or on paper) in April 2013

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Page 3: Cassidy parent satisfaction survey results 2012 13

Response Rate

• 209 surveys were completed representing 284 of the 672 Cassidy students

• Response rate of 42%

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Parent Participants

• 80% female vs. 20% male

• 88% White, 6% Asian, 2% Black, < 1% Hispanic/

Latino, < 1% Native American, 3% Other

• 10% have children on free & reduced lunch

• Most (66%) have had children at Cassidy 0-3 years

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Page 5: Cassidy parent satisfaction survey results 2012 13

Students Represented

40

34

45

60

48

57

5th graders

4th graders

3rd graders

2nd graders

1st graders

Kindergarteners

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Welcome

4.61

4.67

4.64

4.45

4.72

1 2 3 4 5

I understand Cassidy rules

Cassidy keeps families informed

I'm treated fairly & with respect

Administrators accessible & responsive

Reception staff friendly & helpful

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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Satisfaction with…

4.19

3.81

3.50

1 2 3 4 5

Drop-off & pick-up*

Anti-bullying campaign

Food is healthy & good quality

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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* No difference in dissatisfaction with drop-off and pick-up among car-riders, bus-riders, or walkers

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Satisfaction with Specials

4.22

4.44

4.25

4.49

4.05

4.18

4.39

4.25

1 2 3 4 5

enrichment opportunities

science

physical education

music

Spanish

guidance

media

art

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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Page 9: Cassidy parent satisfaction survey results 2012 13

Comments

Spanish • Widespread dissatisfaction with this special & curriculum • Class not as effective as it was under previous teacher and format • low level work, parents expect more • Infrequent classes make immersion difficult

Art • Need more variety in curriculum. Same projects every year • Grading too subjective • No progression in skills

P.E. • Need more movement, more physical activity • Activities always the same, no variety

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Extra-curricular Activities

• More physical activity

• DRUM to include girls

• Track/Archery

• Yoga

• French

• Chinese

• Arts and Crafts

• Any athletic team

• Self defense

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• Chess

• Dance

• Morning clubs

• Acting/stage

• Golf

• Music

• Tennis

• Lego Robotics Team

Parents suggest the following:

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Communication

Parents of children in all grade levels prefer to communicate with teacher via:

1. email

2. meetings

3. phone or teacher newsletters

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Page 12: Cassidy parent satisfaction survey results 2012 13

Use Accelerated Reader

Online

53%

50%

50%

59%

13%

16%

5th grade

4th grade

3rd grade

2nd grade

1st grade

kindergarten

Note: Significantly higher for every grade except first which took big dip from 36%. 13% Note: 56% of 4th grade parents and 68% of 5th grade parents use Infinite Campus.

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Page 13: Cassidy parent satisfaction survey results 2012 13

PTA

3.07

4.03

4.04

4.11

4.32

1 2 3 4 5

Use Cassidy PTA Facebook page

Feel informed about purpose offundraisers

Believe fundraising is appropriate

Feel welcome to attend meetings

Satisfied with level of communication

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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SBDM

3.82

3.85

3.78

3.88

3.84

1 2 3 4 5

Satisfied with level of participation indecision-making

Know about curricula meetings

Feel opinions on policy are considered

Feel welcome to attend SBDM meetings

Understood purpose of SBDM beforereading about it on survey

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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Note: Scores represent 0.22 - 0.30 increases from 2012.

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Satisfaction with Teacher

by Grade

4.44

4.19

4.20

4.35

4.71

4.82

1 2 3 4 5

5th grade

4th grade

3rd grade

2nd grade

1st grade

Kindergarten

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1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

Note: Increases from 2012 for kindergarten and 1st grade. Decreases for 2nd through 5th grades.

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Overall Satisfaction

with Cassidy

1%

1%

4%

25%

68%

strongly disagree

disagree

neither agree nor disagree

agree

strongly agree

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Cassidy Does Well…

• Teachers and staff--excellent

• Curriculum

• Communication

• Activities & events

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Page 18: Cassidy parent satisfaction survey results 2012 13

Cassidy Could Improve…

• Physical activity

• Curriculum/AR

• Less emphasis on testing

• Cafeteria food

• Enforcement of carpool rules

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Page 19: Cassidy parent satisfaction survey results 2012 13

PTA Does Well…

• Communicating and informing

• Fundraisers

• Teacher appreciation

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Page 20: Cassidy parent satisfaction survey results 2012 13

PTA Could Improve…

• Fundraising (desire for fewer, different, & less expensive fundraisers)

• Communication (some want more, others less)

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Additional Comments

• Overwhelmingly positive comments, many expressions of thanks and love for the school and the staff

• Concern about nutritional value of lunches

• Some parents still not following carpool protocol

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Conclusions

Parents are very satisfied with:

• Cassidy overall

• Administrators, staff, and teachers (particularly those in grades K, 1, 5)

• Curriculum

• Most specials

• Communication from school and PTA

• Activities and events

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Conclusions

Parents are least satisfied with: • Food quality

• Opportunities for physical activity

• Emphasis on testing

• Too little challenge for bright students (most parents who report that academic level is not appropriate say it’s too low vs. too high)

• Too much review at beginning of year

• Spanish class

• Lack of effective response to bullying

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Results by Grade

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Page 25: Cassidy parent satisfaction survey results 2012 13

Kindergarten –

Satisfaction with Teacher

0%

2%

2%

7%

90%

strongly disagree

disagree

neither agree nor disagree

agree

strongly agree

Mean = 4.82

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Kindergarten

4.74

4.17

4.49

4.61

4.64

4.36

4.58

4.59

1 2 3 4 5

comfort approaching teacher with concerns

teacher follows homework policy

child made year's growth in literacy

child made year's growth in math

satisfaction - monthly AR goal

satisfaction - literacy curriculum

satisfaction - math curriculum

opportunities to be physically active

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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Page 27: Cassidy parent satisfaction survey results 2012 13

Kindergarten

4.61

4.79

4.84

4.04

4.18

4.70

4.65

4.65

1 2 3 4 5

satisfaction - opportunities to volunteer in class

confidence problems would be resolved

comfort approaching teacher with concerns

understand other standardized testing

understand how MAP testing affects placement

satisfaction - discussion of parent-teacher conf

satisfaction -number parent-teacher conferences

satisfaction - communication with teacher

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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Page 28: Cassidy parent satisfaction survey results 2012 13

Kindergarten

• 89% say academic level is appropriate for their child vs. 7% too low and 4% too high

• Children are anxious about…

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66%

7%

5%

7%

14%

9%

9%

none

other

lunchroom

curriculum

homework

teacher

peers

Page 29: Cassidy parent satisfaction survey results 2012 13

Kindergarten-Comments

• Overwhelmingly happy with teachers

• Too much testing, academics, and homework for kindergarten

• Desire for more movement and "rest or down time" during the school day

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Page 30: Cassidy parent satisfaction survey results 2012 13

First Grade –

Satisfaction with Teacher

0%

0%

4%

21%

75%

strongly disagree

disagree

neither agree nor disagree

agree

strongly agree

Mean = 4.71

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First Grade

4.63

4.27

4.48

4.44

4.33

4.44

4.35

4.02

1 2 3 4 5

well informed about child's performance

teacher follows homework policy

child made year's growth in literacy

child made year's growth in math

satisfaction - monthly AR goal

satisfaction - literacy curriculum

satisfaction - math curriculum

opportunities to be physically active

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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First Grade

4.48

4.67

4.73

4.19

4.35

4.58

4.56

4.65

1 2 3 4 5

satisfaction - opportunities to volunteer in class

confidence problems would be resolved

comfort approaching teacher with concerns

understand other standardized testing

understand how MAP testing affects placement

satisfaction - discussion of parent-teacher conf

satisfaction -number parent-teacher conferences

satisfaction - communication with teacher

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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Page 33: Cassidy parent satisfaction survey results 2012 13

First Grade

• 90% say academic level is appropriate for their child vs. 6% too low and 4% too high

• Children are anxious about…

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70%

2%

2%

4%

14%

2%

14%

none

other

lunchroom

curriculum

homework

teacher

peers

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First Grade-Comments

• Overwhelmingly positive

• Good communication

• Love for specific teachers

• Excessive expectations on 6 year-olds

• Recess too late for 6 year-olds

• Need more teacher attention on playground

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Page 35: Cassidy parent satisfaction survey results 2012 13

Second Grade –

Satisfaction with Teacher

5%

0%

8%

28%

58%

strongly disagree

disagree

neither agree nor disagree

agree

strongly agree

Mean = 4.35

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Page 36: Cassidy parent satisfaction survey results 2012 13

Second Grade

4.47

4.38

4.31

4.29

4.19

4.22

4.19

3.98

1 2 3 4 5

well informed about child's performance

teacher follows homework policy

child made year's growth in literacy

child made year's growth in math

satisfaction - monthly AR goal

satisfaction - literacy curriculum

satisfaction - math curriculum

opportunities to be physically active

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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Page 37: Cassidy parent satisfaction survey results 2012 13

Second Grade

4.54

4.43

4.67

3.76

4.03

4.46

4.53

4.49

1 2 3 4 5

satisfaction - opportunities to volunteer in class

confidence problems would be resolved

comfort approaching teacher with concerns

understand other standardized testing

understand how MAP testing affects placement

satisfaction - discussion of parent-teacher conf

satisfaction -number parent-teacher conferences

satisfaction - communication with teacher

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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Page 38: Cassidy parent satisfaction survey results 2012 13

Second Grade

• 78% say academic level is appropriate for their child vs. 20% too low and 2% too high

• Children are anxious about…

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62%

10%

8%

8%

22%

12%

13%

none

other

lunchroom

curriculum

homework

teacher

peers

Page 39: Cassidy parent satisfaction survey results 2012 13

Second Grade-Comments

• Most had very positive experience

• Very positive comments about some teachers (one in particular) and negative for another

• Too many new teachers

• Too much review at beginning of the year

• Lack of response to some “bullying” behavior

• Too little challenge for bright children

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Page 40: Cassidy parent satisfaction survey results 2012 13

Third Grade –

Satisfaction with Teacher

2%

7%

9%

32%

50%

strongly disagree

disagree

neither agree nor disagree

agree

strongly agree

Mean = 4.20

40

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Third Grade

4.34

4.23

4.27

4.32

4.23

4.34

4.34

3.82

1 2 3 4 5

well informed about child's performance

teacher follows homework policy

child made year's growth in literacy

child made year's growth in math

satisfaction - monthly AR goal

satisfaction - literacy curriculum

satisfaction - math curriculum

opportunities to be physically active

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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Page 42: Cassidy parent satisfaction survey results 2012 13

Third Grade

4.23

4.27

4.43

4.20

4.27

4.39

4.39

4.28

1 2 3 4 5

satisfaction - opportunities to volunteer in class

confidence problems would be resolved

comfort approaching teacher with concerns

understand other standardized testing

understand how MAP testing affects placement

satisfaction - discussion of parent-teacher conf

satisfaction -number parent-teacher conferences

satisfaction - communication with teacher

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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Page 43: Cassidy parent satisfaction survey results 2012 13

Third Grade

• 91% say academic level is appropriate for their child vs. 7% too low and 2% too high

• Children are anxious about…

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47%

8%

9%

9%

16%

13%

24%

none

other

lunchroom

curriculum

homework

teacher

peers

Page 44: Cassidy parent satisfaction survey results 2012 13

Third Grade-Comments

• Good communication

• Lots of positive feedback for 1 teacher

• Teachers push children to meet expectations

• Teachers able to identify strengths

• Problem with discipline (lack of control and excessive punishment)

• Several said 3rd grade was a poor experience

• Students are anxious

• AR goals too high

• Lack of flexibility in math groupings

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Page 45: Cassidy parent satisfaction survey results 2012 13

Fourth Grade –

Satisfaction with Teacher

3%

9%

9%

22%

56%

strongly disagree

disagree

neither agree nor disagree

agree

strongly agree

Mean = 4.19

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Page 46: Cassidy parent satisfaction survey results 2012 13

Fourth Grade

4.15

3.82

4.26

4.38

4.09

4.35

4.44

4.06

1 2 3 4 5

well informed about child's performance

teacher follows homework policy

child made year's growth in literacy

child made year's growth in math

satisfaction - monthly AR goal

satisfaction - literacy curriculum

satisfaction - math curriculum

opportunities to be physically active

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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Page 47: Cassidy parent satisfaction survey results 2012 13

Fourth Grade

4.44

4.29

4.50

4.00

4.26

4.32

4.15

4.21

1 2 3 4 5

satisfaction - opportunities to volunteer in class

confidence problems would be resolved

comfort approaching teacher with concerns

understand other standardized testing

understand how MAP testing affects placement

satisfaction - discussion of parent-teacher conf

satisfaction -number parent-teacher conferences

satisfaction - communication with teacher

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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Page 48: Cassidy parent satisfaction survey results 2012 13

Fourth Grade

• 79% say academic level is appropriate for their child vs. 14% too low and 6% too high

• Children are anxious about…

48

53%

15%

3%

12%

26%

15%

18%

none

other

lunchroom

curriculum

homework

teacher

peers

Page 49: Cassidy parent satisfaction survey results 2012 13

Fourth Grade-Comments

• Teachers very good, care about students, provide welcoming environments, understand the children’s needs

• Students had positive growth both academically and personally

• Highly satisfied with the 4-H camp experience

• Improvement needed to the literacy & writing plans

• Over-emphasis on testing not appropriate for some children’s learning styles.

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Page 50: Cassidy parent satisfaction survey results 2012 13

Fifth Grade –

Satisfaction with Teacher

3%

9%

9%

22%

56%

strongly disagree

disagree

neither agree nor disagree

agree

strongly agree

Mean = 4.44

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Page 51: Cassidy parent satisfaction survey results 2012 13

Fifth Grade

4.36

4.08

4.38

4.47

4.15

4.38

4.36

3.67

1 2 3 4 5

well informed about child's performance

teacher follows homework policy

child made year's growth in literacy

child made year's growth in math

satisfaction - monthly AR goal

satisfaction - literacy curriculum

satisfaction - math curriculum

opportunities to be physically active

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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Page 52: Cassidy parent satisfaction survey results 2012 13

Fifth Grade

4.36

4.23

4.46

3.97

4.21

4.38

4.46

4.44

1 2 3 4 5

satisfaction - opportunities to volunteer in class

confidence problems would be resolved

comfort approaching teacher with concerns

understand other standardized testing

understand how MAP testing affects placement

satisfaction - discussion of parent-teacher conf

satisfaction -number parent-teacher conferences

satisfaction - communication with teacher

1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree

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Page 53: Cassidy parent satisfaction survey results 2012 13

Fifth Grade

• 90% say academic level is appropriate for their child vs. 7% too low and 3% too high

• Children are anxious about…

53

40%

15%

10%

7%

18%

5%

28%

none

other

lunchroom

curriculum

homework

teacher

peers

Page 54: Cassidy parent satisfaction survey results 2012 13

Fifth Grade-Comments

• Parents pleased with the Cassidy experience when looking from perspective of an exiting student

• Praise for the personal growth seen in children

• Lots of praise for specific teachers

• Frustration with teachers’ & administrators’ inability to control bullying & discussion of ramifications it has on kids

• Student-led conferences not informative or effective, and parents would like time to talk to teachers privately

• Too many projects

• Entrepreneur Fair expensive, laborious for parents, & too many selling food

• Some children not challenged enough

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Page 55: Cassidy parent satisfaction survey results 2012 13

Acknowledgements

The SBDM Survey Committee would like to thank the following people for their assistance with the survey:

• Rhonda Fister and Cassidy teachers who gave input on survey questions

• Robyn Birch for providing parent email addresses

• All Cassidy parents who completed the survey

• The Institute for Workplace Innovation (iwin) for materials and time

• iwin research associate, Nick Coomer, for assistance with Qualtrics survey software

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