Canon imageCLASS MF4380dn Canon imageCLASS MF4370dn Canon imageCLASS MF4350d Canon imageCLASS MF4320d
Canon imageCLASS Monochrome Laser Multi-Function Printer
Digital AIO for the Modern Eco-Office Business
Featuring the MF4320d for Efficiency, the MF4350d for Productivity, the MF4370dn for
Networked Productivity, and the MF4380dn for Multiple Productivity
An Efficient and Productive Business Solution
That in a nutshell, sums up what the 22PPM Canon imageCLASS MFP
can do for your modern digital office, be it a networked or non-connected
model, as they combine the 3-in-1 functions of a printer, scanner and
copier, with some models even having fax thrown in. With the fastest
speed in its class of AIOs, these models are designed for productivity.
Combined with Canon’s Eco-Office offering, technologies are utilized
to not only save your business in running costs with their low power
usage from a combined machine, but also in paper consumption
with the Automatic Duplex Printing feature which all these models
boast. There’s also Toner Saving, a faster warm-up time to use less
energy, and they are all Energy Star and RoHS-compliant to adhere to
environmental regulations.
No matter the size of your business, you’ll find a solution in these
models, as shown by the testimonials of a variety of SMBs in the
following pages. If they can benefit from the advantages the Canon
imageCLASS can offer them, then it can do the same for you too.
About Canon
Canon Marketing (M) Sdn Bhd was
established in 1987, and is a major
corporate player in the country.
Focused on the objective of providing
excellent products and support to
Malaysian users, Canon invested
considerable time and effort in
developing channels to access the
market. After celebrating its 20th
anniversary in 2007, Canon Malaysia is
committed to further strive to become a
household name and a leading brand,
sought after for its quality and reliability
in products and services.
Every policy and decision made in
Canon Malaysia is highly influenced
by its corporate philosophy of Kyosei.
Simply put, Kyosei means living and
working together for the common good.
It also encompasses Canon’s desire to
develop a society in which everyone
can enjoy happiness and fulfillment,
regardless of differences in culture,
customs, language, or race. Canon
aims to contribute to the prosperity
of Malaysia and the happiness of
humanity, which will lead to continuing
growth and bring this nation closer to
achieving Kyosei.
Made by the Malaysia Team
Editor-in-Chief Terence StephenTechnical Editor Navin DanapalSenior Advertising Sales Executive Vivian ChowMarketing Director Simon LingCreative Director Frederick LimSenior Designer Amanda Wong
Intro
Contents PageTechnologies 1
Features 2
MF4380dn 4
MF4370dn 5
MF4350d 6
MF4320d 7
MF4380dn Testimonial 8
MF4370dn Testimonial 9
MF4350d Testimonial 10
MF4320d Testimonial 11
Support and Service 12
Technologies
All the Canon imageCLASS MFPs
featured here boast of a speedy startup
time to deliver the first copy under just
9 seconds. How is this even possible?
Thanks to the Canon On-Demand
Fixing (SURF) Technology, heat is
transferred instantly when the machine
is printing – and only then. Less warm-up time leads to better energy efficiency and a higher productivity.
First Copies Under 9 Seconds
22PPM without Memory Upgrades
The Canon imageCLASS MFPs listed in the booklet also boast of being the fastest in its class of monochrome Laser AIOs by speeding at 22PPM where others lag behind at 20PPM. This feat is accomplished by the Canon Ultra Fast Rendering (UFR) II Lt Technology, where the computer and MFP’s memory are utilized together for simultaneous task processing, balancing the workload and delivering speedy results. This also means you don’t have to invest in more expensive MFP memory upgrades like you might have to with other offerings, giving you a lower TCO, and a much better ROI.
The Canon Eco-OfficeThe power savings and energy efficiencies
of these MFPs here are not only confined to
faster startup times and speedier printouts,
they also tackle the environmental impact
by making your business more eco-friendly, and at the
same time, saves your organization’s spending costs. This
goes a long way in reducing your carbon footprint as well.
All the MFPs features have Automatic Duplex Printing
capability, are Energy Star compliant, and adhere to the RoHS
(Reduction of Hazardous Substances) Directive.
Technologies
�
The Canon imageCLASS MFPs you see in this booklet all have one
thing in common – they support a flexible system trays to help you
organize your input and output, as well as adding the support for
single-sheet envelope printing, up to Legal size. Up to 250 sheets
of paper can fit in the bottom tray, while the output tray can hold up
to 100 sheets. The scanning cum copying lid at the top is a Z-Lid,
which enables you to deal with thick books without ruining them, or
the MFP.
For the MF4350d, MF4370dn, and MF4380dn, the Z-Lid also
features an Automatic Document Feeder (ADF), with the MF4350d
and MF4370dn supporting up to 35-sheets in its ADF, and the
MF4380dn supporting up to 50-sheets - and duplex at that too.
Designed to be Flexible
All the MFPs featured here also have the ability to do a 1 to 2-sided
Copy process, where you can convert multiple one-sided originals
into double-sided copies, in either Book Type (flips left), or Calendar
Type (flips up). This both saves you paper, as well as helps you create
a more efficient and compact copy.
In addition, you can zoom in and out manually from 50 to 200% as
you copy, and you can even do a 2-on-1 Copy, where you can reduce
an A4 page by 31%, so you can fit 2 pages on a copy, yet still be able
to read the output thanks to the sharpness of Laser.
Copy and Combine
The Canon Page Composer is another feature all the MFPs here sport. It enables you to combine different file formats
(Acrobat PDFs, Word Docs, Excel charts, PowerPoint slides, JPEG images, TIFF images, BMP images) into a single output
to improve productivity and increase efficiency.
Combine and Print
Features
2
Making a copy of ID Cards is one of the most
common and basic tasks of photocopier machines
but seems to always be the hardest for anyone to do.
Not at more in Canon’s compact MFPs showcased in
this booklet. All of them just require you to place the
ID Card on the glass surface, press the Collate 2-on-1
button till you see ID Card Copy, and start copying.
Fixes Scans
To help you as an AIO machine, the Canon imageCLASS MFPs featured here also come with the handy MF Toolbox scanning software which contains ScanGear MF. The utility can remove dust and scratches from scanned originals, and even increase the resolution up to 9600DPI. You can also choose the file format to save the scan as – PDF (search-capable), JPEG, BMP, or TIFF. OCR (Optical Character Recognition) applications are bundled free too.
At the end of the day, after all the
technologies and features, a printer
is only as good as the ink which
powers it, and that’s where Canon’s Genuine Consumables
come in with the Canon FX9 AIO Toner Cartridges. They
come in an Air-Shell Packaging to guarantee you flawless
performance. They also come with their own warranty.
When it comes to maintenance, these MFPs excel at that too,
by housing all the elements of the drum, cleaner, developer,
and charger, in a single replaceable unit. To replace the toner,
just pop it in once you have raised the lid and internal cover.
If a paper gets jammed, just remove the back cover and pull
the offending paper out. It’s all that easy.
Smart Consumables
ID Card Copy
�
Features
Multiple ProductivityThe imageCLASS MF4380dn is the most compact duplex
network MFP of its kind in the market. It meets all the needs of a
monochrome Laser printer, copier, colour scanner, and fax. It even
comes with a 50-sheet duplex ADF (Automatic Document Feeder).
The MF4380dn comes with an improved operation panel to enhance productivity with
shortcut buttons like Paper Setting, Fax Report, and Cancel Job.
PC-Fax Paperless Faxing
The Canon UHQ (Ultra High Quality) Technology offers 256-greyscale levels faxing, with up to 123 sequential recipients accepted (107 address book, 16 manual). For power interruptions, the fax backup memory stores up to 256 pages for 5 minutes. 2-sided faxing and receiving is also supported, as well as paperless PC Faxing.
IPv6 Network Ready
You can print, scan and fax via network, and it supports Internet Protocol version 6, the future of current IPv4. With iPv6, it is able to reach a wider area of networked users and with this larger address space; customers enjoy improved flexibility in allocating addresses and routing network traffic. Up to 10 users can easily use this MFP.
Saves Power
It consumes more than 2 times less power than other brands.
Flexible Functions
It’s automatic 2-sided printing and copying feature allows you to input 4-page originals on a 1-sheet output with a 69% scale of the A4 original.
Saves Paper
With the Booklet Printing and Copying Feature, you can save up to 75% of total paper use.
MF4380dn
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The imageCLASS MF4370dn offers advanced features and with
the coupled networking capability, enables efficient workgroups to
create productive solutions. Its Automatic Document Feeder (ADF)
supports up to 35-sheets.
Networked ProductivityPC-Fax Paperless Faxing
With up to 256-greyscale levels of faxing via the Canon UHQ (Ultra High Quality) Technology, up to 123 sequential recipients can be sent (107 address book, 16 manual), and even there’s power interruptions, the fax backup memory stores up to 256 pages for 5 minutes. PC Faxing, as well as 2-sided faxing and receiving, is also supported.
Ready for IPv6 Network
Recommended for up to 7 users, you can print, scan and fax via network, and version 6 of the Internet Protocol is supported, when the current version 4 is exhausted. With iPv6, you have a larger address space, so it is able to reach a wider area of networked users, allowing customers to enjoy improved flexibility in routing network traffic.
Power Savings
Compared to other brands, this machine consumes more than 2 times less power.
Paper Reduction
With the 2-on-1 copy feature, you can reduce an A4 original by 31% and yet still maintain readability on the single paper output.
Saves Paper
You can save up to 75% of total paper usage with the Booklet Printing and Copying Feature.
An improved operation panel on the MF4370dn enables tasks like Paper Setting, Fax
Report, and Cancel Job to be done with a touch of a shortcut button.
MF4370dn
�
MFP ProductivityThe imageCLASS MF4350d lacks networking ability, but its
productive features enable it to be an MFP that gets the job done. It
also comes with a 35-sheet Automatic Document Feeder (ADF).
The MF4350d sports an improved operation panel with shortcut buttons to tasks like Paper Setting, Fax Report, and Cancel Job, to enable faster access to common needs.
PC-Fax Paperless Faxing
With the Canon UHQ (Ultra High Quality) Technology, up to 256-greyscale levels of faxing is supported, and you can even send sequential faxes up to 123 recipients (107 address book, 16 manual). In the event of a power interruption, the fax backup memory stores up to 256 pages for 5 minutes. Also supported includes PC Faxing and 2-sided faxing and receiving.
Energy Savings
With more than 2 times less energy used, this MFP consumes less power compared to other brands in its same class.
Saving Paper
You can reduce an A4 original to 31% and still maintain readability with the 2-on-1 copy feature, enabling you to save on paper consumption.
Wastage Reduction
With the Booklet Printing and Copying Feature, you stand to save up to 75% of total paper usage.
MF4350d
�
If your needs are simple, then the imageCLASS MF4320d with automatic duplex function can deliver the
productivity you require. It’s a fast compact photocopier and printer, and with its efficient energy consumption,
you’re looking at a basic workhorse.
It has all the features you’ve come to expect from a standard AIO, but it delivers it with efficient energy
management, and throws is useful standard functions which you’ll appreciate in a compact and affordable solution.
AIO Efficiency
Paper Saver
The 2-on-1 Copy feature allows you to scale your original down to 31% but still allow readability thanks to its Laser technology, so you can get dual copies on a single A4.
With the improved operational panel, the MF4320d is easy to use for anyone. It has shortcut buttons like Paper Setting and Fax Report, as well as Cancel Job, to make all basic tasks simplified and quick to access. You can also easily do its 2-Sided copy process with just a button, so you can quickly copy 2 originals into a single copy output.
Energy Saver
Due to its basic functions, this device saves you up to 3 times the energy usually consumed by other rival brands, making it for one very effective MFP machine that doesn’t cost you much to run in the long-haul.
MF4320d
�
Philip Cheang, Managing Director, Strawberry Design Sdn Bhd
Strawberry Design does works for commercial, office,
and residential, delivering interior design, architecture,
exhibition, and graphic solutions.
They use the Canon imageCLASS MF4380dn
monochrome Laser MFP, a networked AIO solution,
designed for multiple productivity. Here’s what the
Managing Director has to say about this device.
Tell us how does an MFP benefit a business like
yours?
An MFP is very useful to print out professional
documents created in-house and for producing
presentation materials, as well as reports and folders
in a very short time, with the added benefit of a better
output quality. Hence it saves time and costs too.
What are your comments about this Canon
imageCLASS MF4380dn MFP?
It has a very fast copying speeds, stunning image clarity
reproduction, and high-quality scanning to produce
professional quality documents in black and white. The
MFP also starts up quickly, so you don’t have to wait very
long for it to warm up, which means no valuable time is
wasted. The scanning function works well also, although
the best feature is its Laser printing capability as it is
very fast. The Canon name has a great reputation and
I’ve had good experiences with previous Canon printers.
It’s great for my office because it’s very compact and
easy to fit in a corner.
How has this MF4380dn multiplied your productivity?
It offers high quality, but at lower consumable costs. So
this saves both time and money, making my business
generally more productive.
This is the fastest and the most energy-saving MFP in
its class - what do you think?
Definitely it is! It really does boost your productivity with
this versatile machine, and with its power savings, it
doesn’t cut into your overheads either.
To whom would
you consider this
MF4380dn would be
beneficial?
I will say I’d
recommend it to my
clients and business
partners if they’re
looking for a no-fuss
solution that does a
good job.
A Productive Multi-Tasker MF4380dn Testimonial
�
Networked Connectivity MF4370dn Testimonial
Ng Thian Ngee, Business Operation, MediaCliQ Sdn Bhd, MediaCliQ Group
MediaCliQ is part of the MediaCliQ Group, an MSC-Status
Company, which deals with enriching mobile marketing
needs. The use the Canon imageCLASS MF4370dn MFP, a
monochrome Laser AIO, which is networked, designed for
productive solutions. Here’s what the Business Operation
person had to say about it.
How does an MFP help you in your business?
For a start, it’s a cost saving measure as I don’t have to
purchase many different units for different purposes, and
this translates to saving on power consumption as well. It
also helps us in term of efficiency and productivity when
coupled with the networking capability.
This Canon imageCLASS MF4370dn MFP - what’s your
comments?
I am quite impressed with the eco-friendly solutions
actually. From its speed, low power consumption, to paper
saving ability by duplex printing. The printing and scanning
speed was just remarkable as compared to my other
printers. It’s also an inexpensive investment that comes with
that many functions, we just can’t ask for more for what it
gives in return.
Share with us how the MF4370dn has enhanced your
productivity.
This MF4370dn helps me a lot particularly on saving time.
I can just rely on one machine to do all my works such as
printing, copying, scanning, and faxing, without running
around. It helps a lot on managing
productivity and increasing efficiency.
This model is the fastest and
the most energy-savings in
its class - any thoughts?
After using it personally, I
have to say I strongly agree
with the statement above as
its amazing printing speed just
can’t be resisted. Also, I have to mention its environment-
friendly concepts.
Would you recommend the MF4370dn, and if so, to who?
Definitely, it’s well-worth the investment. I’d tell my friends
and business partners who are looking to buy a new printer,
to go for this MFP instead.
9
Gets the Job Done MF4350d Testimonial
Caroline Chan, Sales and Marketing Manager, GP Battery Marketing (Malaysia) Sdn Bhd, Gold Peak Group
GP Battery Marketing (Malaysia) is from the Gold Peak
Group, responsible for bringing in GP Batteries into the local
market, and they utilise the Canon imageCLASS MF4350d
MFP, which is a monochrome Laser AIO, non-networked,
but capable of being productive. Here are the Sales and
Marketing Manager’s comments on it.
In your business, how does an MFP come into play?
Generally it helps a lot because it’s an AIO. So once
you plug it in it’s ready to work and there’s not much to
manage. In those days we didn’t want to get an AIO
because we were scared it would break down, but now
with Canon’s reliability, we don’t have to worry any longer
about getting an AIO instead. We also had doubts about
AIOs last time for their quality, but now we can see
Canon’s monochrome Laser technology is really good that
it’s impressed us to get this instead.
Any comments on this Canon imageCLASS
MF4350d MFP?
So far I have no problems with this MFP actually. If a paper
gets jammed it’s so easy to remove it via the back cover and
it just comes out like that, as compared to a copier which
is so troublesome. So actually it’s very easy to use. It’s also
easy to know where to connect what.
Tell us how the MF4350d has improved your productivity.
We deal with a lot of materials with graphics, designs
and colours to circulate product information to our sales
team but with a photocopy machine, you know colours
will come out blurred. So we have to do colour copies
and this incurs extra cost to us. This is where this MFP
comes out a winner because it’s very clear and it saves
us on expenditures.
Did you notice this model is the fastest and the most
energy-savings for its class of MFP?
I do notice that when I’m not using it, it will automatically go
into a sleep mode so this is a very good aspect as I don’t even
have to monitor it for it to automatically conserve energy. As for
the speed, when I first got it, I was thinking it looks so big it’s
probably just as slow but it really surprised me with its speed.
I didn’t expect it to be so fast! I really liked its IC copy process
– it’s not only easy, it’s also very clear! Everyone was surprised
because it’s better than even
the copier!
The MF4350d - who would
you recommend it to - and
why?
Companies like us, who does
marketing, would definitely
benefit from this.
�0
An Efficient Solution MF4320d Testimonial
Leo’s Café is a Lifestyle
gathering place which is known
for their drinks and food. They
rely on the Canon imageCLASS
MF4320d monochrome
Laser MFP, which may not be
networked, but delivers the
efficient solutions they are
looking for. Here’s what the
supervisor has to say about this
business offering.
For a business like yours,
how do you use an MFP?
An MFP is very useful to us as
we don’t need to have separate
machines to do different tasks,
and nor do we have to go to the
photocopy shop, which for the
SS2 branch, is actually quite a
distance away. It also saves space as we have limited space
on our counter.
What do you think about this Canon imageCLASS
MF4320d MFP?
I find the speed to be quite fast, as well as the clarity too.
The quality is good. It has simple commands so it’s not too
complicated to use it.
Can you tell us how the MF4320d has improved your
workflow efficiency?
Well it definitely helps
in speeding up our
productivity here as
we don’t have to go to
the shop that’s far away
anymore and we can have
it all done here now. This
improves our workflow and
increases our efficiency as well.
For its class of MFP, this model is the fastest, and the
most energy-savings - any comments?
It’s surprisingly not bad for a monochrome Laser printer. At
one glace you really don’t think it looks or performs as such
but it’s really a Laser printer in there and it really performs up
to par, but with the benefit of being flexible by being an all-
in-one machine. For power savings, we usually just turn it off,
but what’s good is that we can turn it on and it’s quickly ready
to be used. So even with or without its energy savings, it still
delivers when it comes to being ready for work.
Who would you recommend the MF4320d to, and why?
Small to moderate enterprises would benefit from it, as well
as cafes like us would find it very handy for a variety of tasks.
Colleges and school would also be a suitable place for it,
and anyone who needs a standalone machine as this with no
requirement to be attached to a computer or a network.
Leyon Soo, Supervisor, Leo’s Lifestyle Cafe
��
West Malaysia East Malaysia
Service
Nationwide SupportCanon Marketing (M) Sdn Bhd Service Centres are available at the following locations throughout the country. Where
not available, Imaging Solution Partners (ISP) can be relied on. Certain locales have ISPs in addition of the official Canon
Service Centre.
Selangor
Corporate Head Office and Showroom,Block D, Peremba Square,Saujana Resort, Section U2,40150 Shah Alam(03) 7844 6000 / (03) 7845 0055
ISPs in Kuala Lumpur, Ampang, Puchong, Subang Jaya, Petaling Jaya, Sunway
Perlis
ISP in Kangar
Penang
46, Anson Road,10400 Pulau Pinang(04) 238 3838
Kedah
ISPs in Sungai Petani & Alor Setar
Perak
20 and 22, Medan Istana 5,Bandar Ipoh Raya,30000 Ipoh(05) 255 6311
ISP in Sitiawan
Negeri Sembilan
59 and 60, Jalan Taman 4,Kemayan Square,70200 Seremban,(06) 763 7696
Melaka
12 and 14, Jalan Melaka Raya 13,Taman Melaka Raya,75000 Bandar Melaka(06) 283 8331
Johor
38, Jalan Molek 2/2,Taman Molek,81100 Johor Baru(07) 355 4777
ISPs in JB, Kluang, Kota Tinggi, Skudai, Muar, Batu Pahat, Segamat
Pahang
A 135, Jalan Beserah,25300 Kuantan(09) 517 7668
ISPs in Metakab, Temerloh, Raub
Kelantan
ISP in Kota Bharu
Terengganu
ISP in Kuala Terengganu
West Malaysia East Malaysia
Nationwide SupportCanon Marketing (M) Sdn Bhd Service Centres are available at the following locations throughout the country. Where
not available, Imaging Solution Partners (ISP) can be relied on. Certain locales have ISPs in addition of the official Canon
Service Centre.
Sarawak
9091 and 9092, Section 64 KTLD,Ground Floor and 3rd Floor,Jalan Tun Razak,93300 Kuching(082) 481 133
ISPs in Sibu, Bintulu, Seri Aman, Miri
Labuan
ISP in Labuan
Sabah
19 and 20, Ground Floor and First Floor,Block C, Iramanis Centre,Off Ring Road,88450 Kota Kinabalu(088) 437 799
ISPs in Kudat, Tawau, Lahad Datu, Keningau, Sandakan
Selangor Simplex Marketing (M) Sdn Bhd (03) 8733 0722• (Ampang) Beyen Sales & Services Sdn Bhd (03) 9284 7076 • (Puchong) Techtra Office Solutions (M) Sdn Bhd (03) 8060 7999,Synergy Imaging Solution Sdn Bhd (03) 5885 0219• (Subang Jaya) RS Majujaya Sales & Svcs Sdn Bhd (03) 7847 3148 • (Petaling Jaya) Recarts Trading Sdn Bhd (03) 7803 6057
Malacca• LM Trading (06) 282 5176
Perak• (Ipoh) Syarifkat Perniagaan Pertama (05) 253 5166, PDS Sales & Services Sdn Bhd (05) 313 0476, CE Prima Sdn Bhd (05) 5271412 / (05) 527 5412,
Successive Enterprise (05) 321 5586 • (Sitiawan) CS OA Enterprise (05) 692 9537
Terengganu• Best Office Equipment (09) 6231 008
Pahang• (K. Bharu) Digital Office Automation & Supplies (09) 744 4488• (Mentakab) Lintane Trading Sdn Bhd (09) 277 1499 • (Raub) Mega Copier Sales & Service (09) 355 2615
Johor• (K. Tinggi) H Two Office Automation (07) 882 4064 / (019) 7438 837 • (Batu Pahat) OA Image Solution Sdn Bhd (07) 433 2668• (Kluang) OA Marketing (07) 772
0408 / (012) 710 6668• (Pontian) Unique Copier Solutions Sdn Bhd (07) 520 3888 • (J.Bharu) Cosmic Enterprise Sdn Bhd (07) 331 5392
Kedah• (Kangar) Kangar Office Automation & Photographic Sdn Bhd (04) 976 8228 • (A. Setar) KOA Office Equipment Sdn Bhd (04) 731 8228 • (Sg Petani) Yeoh’s General Office Equipment (04) 431 2418 / (04) 431 4214
Penang• Pineapple Computer Products (P) Sdn Bhd (04) 229 4035, Yeoh’s General Office Equipment (04) 261 6351
Sarawak• (Sibu) Candyntech Mktg &
Services Co. (084) 317 350 • (Kuching) MOE Marketing Company (082) 242 379 • (Miri) Chua Typewriter Service (085) 650 507, Miri Business Solutions Sdn Bhd (085) 413 826 / (085) 413 827
Sarawak• (Tawau) Eliteco Marketing Co (089) 761 297 • (L.Datu) Hock Leng Supplies & Services Co. (089) 884 680 / (089) 882 037 / (089) 883 037 • (Kudat) Kedai Rekod & Salinan Thai Ming (088) 611 490 • (Kota Kinabalu) Kiva Enterprise (088) 384 488• (FT Labuan) Mike Trading (087) 411 761 • (Sandakan) Pusat OA (089) 210 026 / (089) 273 424 • (Keninggau) Starlight Enterprise (087) 332 870
IMAGING SOLUTION PARTNERS (ISP) LIST
Canon Marketing (Malaysia) Sdn. Bhd.Block D, Peremba Square Saujana Resort Section U2, 40150 Shah Alam, Selangor Darul Ehsan, Malaysia.
Tel: 60-3-7844 6000 / 7845 0055 Fax: 60-3-7844 6196 / 6198www.canon.com.my
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