Improvement Framework for Scottish Government
• Patient Safety Collaboratives
• Healthy Communities Collaboratives
• Maternity Care Quality Improvement Collaboratives
• Early Years Collaborative
Primary Drivers
Leadership & Culture
•Improved management and quality of care
•Improved leadership, culture & planning
Early Years Leadership work stream
•Provide leadership system to support quality improvement across Early Years Collaborative
Healthy Hearts - Community Rehabilitation
Well Managed Pain
Memory Team
Gout Busters
Mental Health Short Stay
Healthy Skin
Helping at Risk People
SMART (Safer Medical Admission Review Team)
Inpatient Care for People with Diabetes
Enhanced Primary Mental Health
Supporting Life After Stroke
Environmental Cleaning
Franklin Co-ordination Service
ACE ( Acute Care for the Elderly)
Medical Assessment Unit
Saving Limbs, Saving Lives
Timely
Effective
Efficient
Equitable
Safe
Patient/Whaanau Centred
To continue giving back healthy and well days to our Counties
Manukau community by
1 July 2014
AIM
Measures:•EC Presentation•Length of Stay•Readmission•Admissions•Occupancy•Dot Days
Driver DiagramPrimary Drivers Collaborative
Building Change through Communications
• Builds Will
• Sustains energy
• Improves healthcare
• Scale up
• Spread
• Saves Days
Communications Bundle
1. Aim: What’s your message
2. Audience: Who do you need to engage?
3. Channels: How will you reach your audience
4. Story: How will you engage your audience
5. Review: What will you learn for next time?
Andrew Cooper, Head of Communications
& Marketing, NHS Wales Improvement
What’s your message?
What do you want to achieve?
How do you want people to
respond?• Profile your
work/learning/successes• Share ideas from collaborative
meetings• Data/ improvements made• Actions
What are we trying to accomplish?
How will we know that a change is an improvement?
What change can we make that will result in improvement
Model for Improvement
Act Plan
Study Do
Who do you need to engage?
• Your networks
• Your colleagues
• Patients and whaanau
• Your division/agency
• Leadership/ managers/clinical leads
• Local/ Regional/ National/ International
“Build your community”
How will you reach your audience?
• Your channels/networks• Your colleagues and
their channels• Interested parties• People you don’t know• Presentations• Conferences/forums• Published papers
How will you engage your audience?
• Leaders ‘walk arounds’/site visits
• Quality issues on senior leaders meeting agenda’s
• Stories – patients,
community, staff.
• Videos/ blogs/ posters
• Dashboards / data
• Road shows
• Reports
@20KDaysCampaign@EYCollaborative@KoAwatea
@Graymattrs@DianaDowdle@sasanof@BrandonB_ISC@LynneMaher1
#20KDays
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