Download - CA Technologies Corporate Presentation

Business, rewri+en by so/ware™

April 15, 2014

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2 © 2014 CA. ALL RIGHTS RESERVED.

CA is one of the largest, independent system so:ware companies in the world that con=nues to transform the face of business. Since 1976, we’ve been a culture of innovaQon—half of our 13,000 person workforce is in development, creaQng be+er ways of managing, securing and deploying IT infrastructure.


CA Technologies Delivers Profitable Results to the World’s Most InfluenQal Companies Across Every Major Industry MARKET RECOGNITION AND LEADERSHIP

35+ $4.6

YEARS MANAGING COMPLEX IT ENVIRONMENTS

BILLION ANNUAL REVENUE AND STRONG PROFIT

CA TECHNOLOGIES RECEIVED A POSITIVE OVERALL VENDOR RATING FROM GARTNER, INC.1

NAMED IN TOP 20 COOLEST CLOUD COMPANIES BY CRN (2013)2

1 Gartner , Inc.; “Vendor RaQng: CA Technologies”; Cameron Haight, et al; March 26, 2014. Gartner does not endorse any vendor, product or service depicted in its research publicaQons, and does not advise technology users to select only those vendors with the highest raQngs. Gartner research publicaQons consist of the opinions of Gartner’s research organizaQon and should not be construed as statements of fact. Gartner disclaims all warranQes, expressed or implied, with respect to this research, including any warranQes or merchantability or fitness for a parQcular purpose.

2 CRN, March 2013

INVESTS MORE THAN $600 MILLION EACH YEAR IN SOFTWARE DEVELOPMENT

47 OF FORTUNE TOP 50 AND 96 OF FORTUNE 100 ARE CUSTOMERS

InformaQon based on Fortune 100 out of the Fortune 500 lisQngs published as of 2013 according to grouped industry data compared to CA’s customers that have licensed more than one CA product as of March 31, 2014.


From sneaker company to data enabled athleQc brand.

From book seller to insight driven delivery service, cloud servicer and entertainment hub.

Today, Every Company is a So/ware Company. Are You?

From UK Grocer to global consumer retailer leveraging data and technology that reframes the shopper experience.

In 2014, CEOs must focus on leading their organizaQons to think like and become more like “tech” companies, because within a few years, digital business capabiliQes will dominate every industry. Urgent acQon is needed because first-‐mover advantage is common in digital business, and fast followers must be very fast. Gartner; “CEO Resolutions for 2014—Time to Act on Digital Business”; Mark Raskino; March 5, 2014


No One is Giving Companies a Clear Path Forward

disrupQve innovaQons 24 HR customer service SaaS/PaaS

turns data to insights data gathering/big data

superior data experience personalizes communicaQon

mobile payments scalable, agile

mobile first strategy

responsive web presence

cohesive brand presence in all channels

fragmented brand presence in all channels

brick and mortar sales presence mobile as complementary low investment in user experience

one-‐off app investments legacy web compliance

tradiQonal media communicaQon

non-‐responsive web design unscalable – one size fits all

mass communicaQon business that complements others’ disrupQve innovaQons


CA is PosiQoned to Help Navigate This New Reality

FOCUS ON BUSINESS TRANSFORMING

SOFTWARE Right size to scale Depth of porsolio

MONOLITHIC FRAMEWORK

PLAYERS Mostly hardware

companies Lack so/ware focus Lack future forward

mentaliQes

SCRAPPY, POINT PRODUCT

PLAYERS Limited porsolio

Lack scale Lack stability


Start with ExperQse

Management Cloud DevOps Security

Enterprise Mobility Management

Service Management

Project & Porsolio Management


API Management

Access Management

IdenQty Management

MAINFRAME CLOUD MOBILE

ca Opscenter ca Devcenter ca Intellicenter ca Securecenter

Infrastructure Management

ApplicaQon Performance Management

ApplicaQon Delivery


Start with ExperQse



Service Management



API Management

Access Management

IdenQty Management





ApplicaQon Delivery


A suite of management applicaQons delivered from the cloud that enable enterprise porsolio, mobility and service management.

Management Cloud

STAKEHOLDERS

TEAMS

EMPLOYEES

SERVICES ASSETS

INVESTMENTS

Gain a holisQc view of technology investments, services and mobile assets.


Make smart porsolio decisions for be+er business outcomes

•  Improved business alignment

•  Greater transparency

•  Improved resource uQlizaQon

•  Increased project success

•  Strategic planning and investment allocaQon

•  Integrated porsolio management

•  Scenario planning and what-‐if analysis •  Simplified demand management

THE RESULTS

HOW

OVER 1200 CUSTOMERS WORLDWIDE TRUST CA CLARITY™ PPM TO MANAGE THEIR STRATEGIC INVESTMENTS AND PROJECTS.

Delivery

SINGLE SOURCE OF TRUTH

Strategy

Porsolio Projects

MANAGEMENT CLOUD



HOW

THE RESULTS

§  Rapid Qme-‐to-‐value

§  Increased producQvity §  Accelerated delivery of business services §  Reduced cost of support operaQons

Give your workforce the tools that they need to get work done—fast

§  Simplicity and ease-‐of-‐use

§  Codeless configuraQon §  Point-‐and-‐click automaQon

§  Modern, intuiQve design

ANALYTICS, REPORTING, SLAS

SUPPORT, INCIDENT, AUTOMATION, ASSET, CHANGE, REQUEST

SELF-‐SERVICE, MOBILITY, SOCIAL

MANAGEMENT CLOUD

Service Management

Decision-‐Makers Power Users Business Consumers


HOW

THE RESULTS

Mobility is changing the world, and CA is changing the way Mobility is managed

MANAGEMENT CLOUD


§  Superior security while retaining user experience §  Diverse support for mobile and non-‐mobile

§  Scalability beyond 500,000 endpoints §  Flexible deployment – SaaS or private cloud

§  Patent-‐pending Smart ContainerizaQon™ technology

§  Fine-‐grained management across apps, devices and content

Smart ContainerizaQon™

Device App Content Email

CA Mobile Device Management

CA Mobile ApplicaQon Management

CA Mobile Content Management

CA Mobile Email Management


“CA Clarity PPM On-‐Demand had the features and funcQonality that we needed, but also its so/ware-‐as-‐a-‐ service model aligned to our IT architectural roadmap and enabled a rapid start-‐up and the flexibility we needed, while meeQng our budget constraints.”

OLIVIA BAKARICH Manager of IT Business Repor=ng & Governance, Qantas IT – Qantas supports business transforma1on with CA Clarity PPM On-‐Demand , 2013

“By automaQng and streamlining this process, CA Nimso/ Service Desk slashes our audit costs by about 50 percent.”

STEVE VILLALPANDO Manager of IT Governance and Service Delivery, Virginia Farm Bureau Federa=on – Virginia Farm Bureau reduces compliance costs by 50 percent with CA NimsoJ Service Desk, 2012

“As the largest smartphone manufacturer in the world, we have an unparalleled reach across carriers. This integraQon with CA Technologies extends our reach and will allow us to be+er support the enterprise with the KNOX plasorm.”

INJONG RHEE Senior Vice President of KNOX Business, IT & Mobile Communica=ons Division – CA Technologies Integrates with Samsung Knox™ to Secure Android Device Deployments across the Enterprise, February 2014

Management Cloud

For the facts behind these quotes, customer success stories and press releases, please go to ca.com


DevOps



Service Management



API Management

Access Management

IdenQty Management





ApplicaQon Delivery


DevOps

DevOps is about acceleraQng release of applicaQons into producQon and translaQng operaQonal insight into real-‐Qme adaptaQon to sustain conQnuous feedback and improvement across the so/ware lifecycle.

DevOps



ApplicaQon Delivery


DevOps: Your Company’s Newest, Best PracQce to Succeed in the ApplicaQon Economy

In a recent survey, 48 percent of respondents belonging to a DevOps-‐oriented team reported be_er collabora=on among their colleagues.1

1 TechInsights Report: What Smart Businesses Know About DevOps “The Accenture 2013 CIO Mobility Survey CIOs worldwide see mobility as key revenue generator and primary channel for customer engagement” Puppet Labs: 2013 State of DevOps Report

48%

17%

18%

20%

21%

21%

22%

22%

23%

The Benefits of DevOps Percent improvements in business areas

COLLABORATION

APP QUALITY

CUSTOMERS

NEW SERVICES

TIME TO MARKET

REVENUE

COST SAVINGS

DEPLOY FREQUENCY


A Discipline Every Business Must Embrace and Deploy to Realize Agility and Rapid Time-‐to-‐Market

DevOps is an approach and methodology that brings speed and agility to so:ware development.

§ Uses agile and lean pracQces in a system-‐oriented approach to applicaQon development

§  Improves business outcomes through conQnuous improvement and incremental release

§ Delivers speed and agility to the so/ware development lifecycle

“OrganizaQons enabled by DevOps deploy code 30 Qmes more frequently than their peers.” Puppetlabs.com/2013-‐state-‐of-‐devops-‐infographic “2013 State of DevOps Infographic,” puppet labs, 2013


Find bugs early and enable parallel development

DEVOPS

ApplicaQon Delivery: True Agile Development

1&2 CA LISA® Service VirtualizaQon Data Sheet, CA Technologies, 2013 ca.com/us/~/media/Files/DataSheets/ad-‐datasheet-‐ca-‐lisa-‐servicevirtualizaQon-‐cs3797.PDF

§  Up to 25-‐50 percent reducQon in development and tesQng cycle Qmes through earlier bug detecQon1

§  Improve applicaQon quality with up to 60-‐90 percent more defects idenQfied at least one cycle earlier in the SDLC2

§  Increase delivery capacity through reduced cycle Qmes for new IT funcQonality releases

CA LISA® Service VirtualizaQon removes dependency constraints by creaQng realisQc test environments which enable both funcQonal and non-‐funcQonal tesQng inside sprint boundaries.

THE RESULTS

HOW

Systems of InnovaQon

Systems of DifferenQaQon

Systems of Record

Mainframe

Virtual Services

System of Record

ERP Saas


ConQnuous funcQonal and performance tesQng provides feedback to drive posiQve customer experience

DEVOPS

ApplicaQon Delivery: ConQnuous ValidaQon

§  Reduce fundamental integraQon defects

§  Reduce the costs of end-‐to-‐end test environments

§  Reduce the costs of test data creaQon §  Uncover infrastructure issues that internal tesQng tools would not have found

CA LISA® Service VirtualizaQon coupled with ConQnuous ValidaQon products such as CA LISA® Test CreaQon AutomaQon, CA LISA® CloudTest and CA LISA® MobileCloud, allows funcQonal and performance tesQng to “shi/ le/”, or be moved earlier in the SDLC.

THE RESULTS

HOW SUT

Local Message Service

HUB

Apps

J2EE

Web Service

LB

CA LISA CloudTest

100s -‐ 1,000s VUs

CA LISA MobileCloud 10,000s VUs

On-‐Premise

Live Backend Systems (CRM, ERP, ...)

Channels

CA LISA Service VirtualizaQon

CA LISA Test CreaQon AutomaQon 100s -‐ 1,000s VUs

Off-‐Premise

CONTINUOUS VALIDATION


Accelerate releases with automated repeatable processes

DEVOPS

ApplicaQon Delivery: ConQnuous Delivery

§  Reduce deployment Qmes from days to minutes1

§  Shorten the applicaQon release process by 80% to 90%2

§  Leverage your exisQng investments—plus automate and integrate leading third-‐party soluQons without scripQng

§  Define and manage complex deployments that span mulQple applicaQons, environments, and components

CA LISA® Release AutomaQon helps organizaQons orchestrate the enQre applicaQon release process and automate the deployment of applicaQons from development into producQon.

THE RESULTS

HOW 1 “ApplicaQon Delivery,” CA Technologies 2013 2 CA LISA Release AutomaQon, ROI Business Case ExecuQve Overview for Customer One, CA Technologies, July 2013 (h+ps://one.ca.com/soluQons/Master/ApplicaQon%20Delivery/CA%20LISA%20Release%20AutomaQon%20Reference%20ROI%20ExecuQve%20Overview%20V-‐REF-‐1.pdf)

Deployment Logic Flows and Process

Architectures Server-‐types

Environment Resources

Environment ConfiguraQons

Deployment Manifests

QA STG PROD Promote Promote

Release Data

ON DEMAND RELEASE


Balance agility and control with focus on the customer

DEVOPS


1&2 Leveraging CA ApplicaQon Performance Management in pre-‐producQon environments, CA Technologies, June 2011 (h+p://www.ca.com/us/~/media/files/whitepapers/ca_apm_roi_study.aspx)

3&4 Tech Target – Benefits to IntegraQng Capacity Manager with ApplicaQon Performance Management, Tech Target / CA Technologies, 2013 (h+ps://km.ca.com/markeQng/gimp/FY14%20Campaign%20Assets%20Libary/6.26.13_CA_PredicQve_Reliability__TOP10.pdf)

§  Simple ROI of as much as 304% within six months1

§  Produc=vity gains of 60% in planned tesQng, 40% unplanned problem resoluQon, 60% training effecQveness2

§  Reduce performance defects by as much as 20% and reduce Qme to effecQveness by up to 60%3

§  Mobile-‐to-‐mainframe insight providing 20/20 visibility of all your transacQons

§  Scale is trust with capturing billions of criQcal metrics/day to verify EVERY transacQon

§  Analy=cs redefining triage by correlaQng mulQple metrics automaQcally to act decisively

THE RESULTS

HOW

On Premise SaaS

End User Experience Management Real User Monitoring before users are impacted Applica=on Behavior Analy=cs ProacQve Intelligent AnalyQcs prevent problems before they occur Applica=on Root Cause Analy=cs DiagnosQcs/Root-‐Cause AnalyQcs/TransacQon Tracing/Triage

CA Cloud Monitor SyntheQc TransacQons

Mobile APM (Future)

Mobile User Experience

APM

Extendable/Adaptable

Service Virtualiza=on

ApplicaQon Lifecycle Management

Capacity Management ApplicaQon Delivery

Analysis (ADA)

CA Cross Enterprise APM Mainframe Aware

Partners Power Packs/

3rd Party

Execu=ve Insight

Business Viewpoint


There is No Ops in DevOps Without APM

=> [developers]:/collaborate/APM operations => !

<= /accelerate /(new applications).delivery <= !

DevOps



ApplicaQon Delivery



INDUSTRY LEADERSHIP: 4,000+ direct customers 10,000+ indirect customers via MSP partners #2 market share in Network Management So/ware2

Improve service quality, predictability and efficiency with Unified Infrastructure Management

DEVOPS


Powerful payback; 4x staff producQvity gains, 25% mean-‐Qme-‐to-‐resoluQon improvements & 20% reducQon in outages1

§  Comprehensive Service Assurance soluQon with seamless integraQon to APM & Service OperaQons Management

§  Single, unified soluQon to monitor & control the enQre IT environment

§  Rapid =me-‐to-‐value; eliminates cost & complexity of mulQple tools

§  Easy to deploy, manage, maintain, scale & adapt with 140+ plug & play monitoring probes

1 IDC White Paper, sponsored by CA Technologies, “Unified Infrastructure Monitoring and Management Increases Availability, MTTR, and IT Staff ProducQvity“, October 2013

2 IDC, Worldwide Network Management So/ware and Appliance 2013-‐2017 Forecast and 2012 Vendor Shares, Document # 241923, June 2013

THE RESULTS

HOW

FoundaQon for Successful DevOps Unified Infrastructure Management

Unified Management Portal (Available via mobile)

Opera=onal Intelligence Solu=ons (e.g., Capacity Management, Service OperaQons Management, etc.)

Systems Storage Network Database Apps Cloud SaaS DCIM Other

Industry-‐leading and easiest-‐to-‐use domain soluQons

Adaptable and extendable (over 140 probes in CA Nimso/ Monitor today)

CA ApplicaQon Performance Management

CA Cloud Service Management

Other CA and Third-‐Party Tools


Business Service Reliability is what results when IT

successfully manages complete

services from the customers’

perspecQve

Monitoring and managing services, applicaQons and infrastructure is commonly called Service Assurance

DEVOPS

Service Assurance

DevOps



ApplicaQon Delivery

SERVICE ASSURANCE

BUSINESS SERVICE RELIABILITY

In the applicaQon economy, customer experience is determined by the stability, performance and

reliability of the services that applica=ons and their underlying infrastructure comprise.


“CA LISA® allowed us to move to an agile model without having to change out legacy systems.”

“Overall, we are seeing 62% fewer alarms, 71% less trouble Qckets, a 77% faster mean-‐Qme-‐to-‐repair and 37% more problems resolved by Level 1 staff using CA’s Service Assurance soluQons.”

“ANZ Bank’s project teams went from 10-‐15 high-‐severity incidents to 1-‐2 per release by using CA APM.”

SVEN GERJETS Senior Vice President, IT Solu=ons Delivery, DIRECTV -‐ Can a DevOps approach improve your agility and 1me-‐to-‐market?, January 2014

MARIVI STUCHINSKI Associate VP of IT, Molina Healthcare–Presenta1on at CA World 2013 commen1ng on the Unified PlaXorm and IT Visibility benefits aJer CA solu1on implementa1on. “Case Study, Journey to a Hybrid Cloud with CA Service Assurance.”

Customer Obsessed: ANZ Bank Con1nues to Make Customer Service and Employee Sa1sfac1on a Top Priority, Smart Enterprise, 2014

DevOps



Security



Service Management



API Management

Access Management

IdenQty Management





ApplicaQon Delivery


Your New Business Strategy: Invest in the Security of KNOW. The new security reality: It’s as much about engaging the marketplace and ensuring consumer confidence as it is about defense and protecQon.

THE OPEN ENTERPRISE

Partners/Divisions

Cloud Services

Mobile Apps

Developer Community

Internet of Things/Big Data

Social RegistraQon


Accelerate the secure delivery of new and powerful applicaQons for your customers

SECURITY

Speed Delivery

§  Accelerate applicaQon deployment §  Simplify developer management

§  Deliver a dynamic user experience

§  Reduce the risk of sensiQve asset compromise

With API management soluQons that provide: §  Agile API plasorms that are more modern and mobile-‐friendly

§  Developer onboarding with simple and secure access to discover, understand and test APIs

§  ProtecQon from external threats and unauthorized access

THE RESULTS

HOW

Develop & Deploy new apps more quickly & securely

Speed delivery

Build

Run


Engage customers through the channels they choose

SECURITY

Enable Business

§  Customer engagement across web, API and mobile channels

§  Secure access and simplified administraQon

§  Convenient user experience

With unified access soluQons that provide: §  Social login across all channels, eliminaQng Qme-‐consuming

registraQon processes, and improving prospect conversion rates

§  Secure, seamless access as users move between browser-‐based apps to naQve mobile apps through mobile single sign-‐on

§  Unified security across all channels, improving administraQve efficiencies while reducing the risk of inconsistent policies

THE RESULTS

HOW

Engage customers across mulQple channels (Web, mobile, APIs)

Enable Business

Customers | Employees | Developers

API Mobile Apps Web Apps


Enable end-‐to-‐end mobile security

SECURITY

Secure Mobility

§  Data protecQon from the mobile app to the backend API §  Security that maintains opQmal consumer experience

§  OpQmized performance for high-‐volume app transacQons

With end-‐to-‐end security soluQons that provide: §  Controlled access to mobile applicaQons through advanced authenQcaQon and geo-‐locaQon access control

§  ProtecQon of data in moQon through encrypted mutual SSL

§  Fine-‐grained access control from the applicaQon to the backend API—based on the user, the applicaQon and the device

THE RESULTS

HOW

Enable end-‐to-‐end mobile security

Secure Mobility

User

Transmission

Backend


Security

“CA Technologies was able to provide products that were stable, robust and with very good support.”

“We use CA GovernanceMinder™ to cerQfy over 1,200 users on a monthly basis which reduces our orphan account risk for non-‐standard users.”

“With the CA Layer 7 API Gateway in place, Alaska Airlines can now securely expose their APIs to potenQally hundreds or even thousands of third party developers whose applicaQons are dramaQcally expanding Alaska Airlines’ market reach.”

ANALIA BENITEZ Informa=on Security Manager, YPF – YPF manages Iden11es of 15,000 users with CA Technologies Solu1ons, 2012

SCOTT PETTIGREW Chief Security Officer, HMS – HMS helps US Healthcare system operate more efficiently with automated iden1ty and access management, 2012

Alaska Airlines Securely Exposes APIs—Enabling Developers & Expanding Market Reach, 2011



MAINFRAME

Evolving Role of System z in the ApplicaQon Economy

Transac=on Growth Infinite scalability

Business Responsiveness Dynamic expansion/contracQon

Cost Op=miza=on Spans across plasorms

Emerging Opportuni=es Rapidly adapts

CURRENT 0-‐18 MONTHS 12-‐36 MONTHS

TransacQon Processing Engine Cloud Component Cloud Plasorm

Hybrid Cloud Private Cloud Data Center

System z

DYNAMIC DATA CENTER


Re-‐envisioning System z to empower the Dynamic Data Center in the applicaQon economy

MAINFRAME

Mainframe Management Porsolio from CA

§  Increase ROI up to 75% with integrated soluQons 1 §  Reduce cost to manage workloads up to 70% 2

§  Lower storage costs to pennies per gigabyte 3

§  Deliver producQvity savings up to 400 percent 4

§  DramaQcally simplify mainframe management §  Increase workload velocity and portability §  Unify mainframe and cloud for opQmum efficiency

§  Drive business results with predicQve analyQcs

1 According to TechValidate Case Study TVID: BDD-‐8B3-‐FA1 2 Based on companies interviewed in The Total Economic Impact of CA Workload Automa8on. Orchestra8ng Mainframe and Distributed Workloads In A Single Solu8on, Forrester ConsulQng, April 2012.

3 EsQmated savings based on using CA Cloud Storage for System z, in combinaQon with Amazon Web Services (AWS) cloud storage and Riverbed Technology Whitewater cloud storage gateway

4

GaranQ Bank Simplifies Mainframe Management with CA Chorus So/ware Manager

THE RESULTS

HOW Performance Management

Workload AutomaQon Cloud Services

Big Data and PredicQve AnalyQcs

System z

Dynamic Data Center

DELIVERY AVAILABILITY CONTINUOUS

DevOps Security Management Cloud

ApplicaQon Delivery

Visibility and Governance


CA ALLIANCES

We Co-‐Innovate with Other Industry Leaders, CreaQng Alliances that Advance Customer Outcomes

Run Build Integrate


EDUCATION

EducaQon Needs Assessments CA ProducQvity Accelerator Instructor-‐Led Training Web-‐Based Training

CA SERVICES

Our Services Help Companies do More Than Keep the Lights on—We Bring Your Vision to Life

Consult Implement

Augment

Assessments SoluQon Design People & Process

FoundaQon Services AcceleraQon Services SoluQon AdopQon

Packaged Work Products Premium Support Healthchecks Expert Packages

SoluQon AdministraQon and OpQmizaQon Change Management ReporQng Data InterpretaQon ConsulQng Knowledge Transfer


CA R&D

Our R&D Investments Focus on InnovaQve Growth

CA TECHNOLOGIES TODAY INVESTMENT CATEGORY

Exis=ng Products

Adjacencies to Expand Exis=ng Business

Transforma=onal Breakthroughs and Poten=al Game Changers

Size of bubble = share of R&D Investment

Today’s R&D Investments Future R&D Investments


Why CA Technologies?

Opportunity In an age where every company is becoming a technology company, we are uniquely posiQoned to help our customers leverage their IT investments and drive innovaQon.

Products Our powerful, expanding technology porsolio helps customers transform the economics of IT by controlling complexity, assuring quality, and reducing risk.

People We have some of the best and brightest minds helping the world’s most successful companies realize their boldest objecQves, and meet their most demanding IT challenges.