C t illCaterpillar OperatorOperator Training
IPLOCA Training Meeting26 October 2010 ‐ Geneva
© Caterpillar Inc.© Caterpillar Inc.
Ruud A. Kronenburg ‐ Caterpillar University
© Caterpillar Inc.
Why DoesWhy Does
Operator TrainingOperator TrainingOperator TrainingOperator Training
Matter?Matter?Matter?Matter?
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© Caterpillar Inc.
Operator Training is a win-win for all stakeholders
SafetySafetyPipeline OperatorsyyProductivityProductivity
Fuel ConsumptionFuel Consumption
PipelineContractors
Operators
ppCareer & retentionCareer & retention
Machine lifeMachine lifeEmissionsEmissions
UptimeUptime EquipmentManufacturers
Customers& Community Manufacturers& Community
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© Caterpillar Inc.
Learning Mastery
Fully Competent
g Mastery
Competent
MediumMediumCompetent
PrerequisiteCompetent
Time
YEARS……
Adult Learning Model
Time
Incompetent
4
© Caterpillar Inc.
Learning
Fully Competent
g
Competent
Medium
Learning through
On-the-Job MediumCompetent
70%
ExperienceLearning fromCoaching & Feedback
20%PrerequisiteCompetent
Time
Formal Learning Courses, ILT etc.
10%
70%20%
Adult Learning Model
Time
Incompetent
10%
5
© Caterpillar Inc.
Formal Learning Courses ILT etc
E‐learning (WBT & CBT)Simulation
Courses, ILT etc.
10% ClassroomControlled Practice
L i fClassroom
Learning fromCoaching & Feedback
20%
Controlled PracticeOn site instructionP f A t20% Performance Assessment
6
© Caterpillar Inc.Operator Training on www.cat.com
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Caterpillar E‐learning
• Mostly “Foundational” training• Knowledge focus • Product & Application‐specificAl l th i• Also general earthmoving
• WBT & CBT• Excellent prerequisite for ILT
You bought Cat machines for their durability, realiability and d i i h f h i h L i CD f h
Excellent prerequisite for ILT
productivity; get the most out of them with e-Learning CDs from the same company.
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Example : Example : kk i i i & Qi i i & QTrackTrack‐‐type Tractor in Mining & Quarry type Tractor in Mining & Quarry
EE‐‐learning CD from learning CD from Caterpillar © Equipment Training Solutions Caterpillar © Equipment Training Solutions
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Instructor‐led Caterpillar Operator Training
• Caterpillar & Customer site• Controlled practice &Controlled practice &on‐the‐job
• Standard & customized
• Certification options• Certification options• Train‐the‐trainer • Professional training gwith proven results
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Caterpillar Eco OperatorCaterpillar Eco Operator
An IPLOCAAn IPLOCA‐‐award winning program.award winning program.
This was filmed at Caterpillar’s MalagaThis was filmed at Caterpillar’s MalagaThis was filmed at Caterpillar s Malaga This was filmed at Caterpillar s Malaga Demo Area in Spain; one of many Demo Area in Spain; one of many
C t ill & C t ill D l dC t ill & C t ill D l dCaterpillar & Caterpillar Dealer demo Caterpillar & Caterpillar Dealer demo locations around the world locations around the world
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Cat ® Simulators
PC based simulators for entry level operators
Designed to teach
– Controls familiarization
– Basic operating skills
Walk around inspection procedures– Walk around inspection procedures
Provides metrics & progress tracking
Safe & economical training method
l h l l l
Employee screening
Virtual Technology ‐ Real Results.
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Caterpillar Operator Training & Selection
Motor GradersHydraulic ExcavatorsHydraulic ExcavatorsOff‐Highway TrucksWheel LoadersWheel Tractor ScrapersTrack‐Type Tractors
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Visit us on www.cat.comor contact your Caterpillar dealer to learn how we can support you with yoursupport you with your Operator Training
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Where are my operators today..?Where are my operators today..?
Wh d I d th t ?Wh d I d th t ?Where do I need them to go..?Where do I need them to go..?
How long will it take..?What type of learning, when..?What type of learning, when..?What type of learning, when..?What type of learning, when..?
H ill I ?How will I measure..?
FOOD FOR THOUGHT…FOOD FOR THOUGHT…
© Caterpillar Inc.
What if What if IPLOCAIPLOCAhad a proprietaryhad a proprietary
Operator CertificationOperator CertificationProgram…?Program…?
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Learning Mastery
Fully Competent
g Mastery
IPLOCACompetent
Medium
LEVEL 3
IPLOCAMediumCompetent LEVEL 2
IPLOCAPrerequisiteCompetent
Time
IPLOCALEVEL 1
Adult Learning Model
Time
Incompetent
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IPLOCA CERTIFICATIONIPLOCALEVEL 1
- Jobsite & Equipment SafetyJobs te & qu p e t Sa ety
- Basics of Pipeline applications
- Equipment fundamentals
- Basic Equipment Operation
Formal Knowledge & SkillsTestsq p p
- Maintenance
- Other…….
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IPLOCA CERTIFICATIONIPLOCALEVEL 2
- IPLOCA Certification Level 1OC Ce t cat o e e
- Advanced Pipeline applications
- Advanced Equipment knowledge
- Advanced Equipment Operation
Formal Performance,Knowledge & SkillsTestsq p p
- Other, or maybe just one model…
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IPLOCA CERTIFICATIONIPLOCALEVEL 3
- IPLOCA Certification level 1
- IPLOCA Certification level 2IPLOCA Certification level 2
- TEACH & COACH for Levels 1 & 2 Comprehensive
Exam
- Other…….
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Certification Benefits
- Consistent standards
Predictable performance- Predictable performance
- Professional recognition
- Career perspective
- Accreditation options- Accreditation options
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Caterpillar ® and its Dealers are committed to respond to
t t i i dyour operator training needs.
Caterpillar © has highly effective materials, tailor‐made solutions and expert instructors to support yourinstructors to support your operator training needs.
A h i th ldAnywhere in the world…
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© Caterpillar Inc.
h kThank You
IPLOCA Training Meeting26 October 2010 ‐ Geneva
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