Download - Business Model Strip SCORECARD FOR RADICALLY IMPROVING THE PERFORMANCE OF BUSINESS MODELS.

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SixPainSolvingActors(RodKing’sAdapta0onofRudyardKipling’sPoem,“SixHonestServingMen”)

IKEEPafamilyofsixpainsolvingactors.TheyteachmeallIknowaboutCon%nuousPainSolving&Learning.

TheparentsareTimerandSpacer.ThechildrenareQues:onerandPlannerandDoerandReviewer.

Theyteachmetocon;nuouslyuseinSpaceandTimethePainSolvingCycle:Pain-Plan-Do-Review(PPDR).

Isendthefamilyofsixpainsolvingactorsoverlandandseaandair,Isendthemeastandwest;Isendthemnorthandsouth.

Isendthemeverywhere;Isendthemalloverourfractaluniverse.ButaCertheyhavescien;ficallyandrigorouslyworkedforme,

IgivethemallarestwhileIsleepsothattheycanincubateideas.

IletthefamilyhelpmeplaytheRapidExperiment(XP)Game,Fortheenvironmentisvola;le,uncertain,complex,andambiguous.

Thesixactorshelpmeinimprovementandinnova;onprojects,Forthefamilyofpainsolvingactorsisflexibleandambidextrous.

Butdifferentfolkhavedifferentviews;IknowanentrepreneurinaStartup—

Heapparentlykeepstenmillionpainsolvingactors,Theyarestraight,chao;c,unscien;fic,andgetnorestatall!Hesends'emabroadtodoWaterfallBusinessPlanning,

Nowonderallhisprojectsarecostly,long,andwasteful…er,fail!

QUESTIONER

WHO-Pain

TIMER(WHEN)

SPACER(WHERE)

PLANNERHOW-Plan

DOERWHAT–Do

REVIEWERWHY-Reviewer

World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing

BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies

World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing

WHYWHATHOW WHO

q  Future(ToDo) q  Present(Doing) q  Past(Done)WHEN:WHERE:….............................................

BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies

World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing

Financial(Value)

Perspec;ve

Learning&Growth

Perspec;ve

InternalProcess

Perspec;veBalancedScorecard

Customer(Channels;Ext.Stakeholder)

Perspec;ve

WHYWHATHOW

q  Future(ToDo) q  Present(Doing) q  Past(Done)WHEN:

WHO

q  VISION:….............................q  STRATEGY:…........................

WHERE:….............................................

BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies

World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing

Financial(Value)

Perspec;ve

Learning&Growth

Perspec;ve

InternalProcess

Perspec;veBalancedScorecard

Customer(Channels;Ext.Stakeholder)

Perspec;ve

WHYWHATHOW

q  Future(ToDo) q  Present(Doing) q  Past(Done)WHEN:

WHO

o  Co-creators(Beneficiaries)o  Partners;Investorso  “Governors”(OtherPar;es)

q  VISION:….............................q  STRATEGY:…........................

WHERE:….............................................

BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies

World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing

Financial(Value)

Perspec;ve

Learning&Growth

Perspec;ve

InternalProcess

Perspec;veBalancedScorecard

Customer(Channels;Ext.Stakeholder)

Perspec;ve

WHYWHATHOW

q  Future(ToDo) q  Present(Doing) q  Past(Done)

MetricsorKPIs

WHEN:

WHO

o  Co-creators(Beneficiaries)o  Partners;Investorso  “Governors”(OtherPar;es)

q  VISION:….............................q  STRATEGY:…........................

WHERE:….............................................

BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies

World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing

Financial(Value)

Perspec;ve

Learning&Growth

Perspec;ve

InternalProcess

Perspec;veBalancedScorecard

Customer(Channels;Ext.Stakeholder)

Perspec;veq  TrainingEventsq  Cer0fica0onsq  No.ofPatents

MetricsorKPIs

q  Defects(Bugs)q  CycleTimeq  Throughput

q  Reten0onq  Referralq  MarketShare

WHYWHATHOW

q  Engagementq  Acquisi0onq  Ac0va0on

q  Future(ToDo) q  Present(Doing) q  Past(Done)

q  Revenue;Benefitsq  Cost;Acquisi0onCostq  Profit;SharedValue

WHEN:

WHO

o  Co-creators(Beneficiaries)o  Partners;Investorso  “Governors”(OtherPar;es)

q  VISION:….............................q  STRATEGY:…........................

WHERE:….............................................

BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies

World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing

Financial(Value)

Perspec;ve

Learning&Growth

Perspec;ve

InternalProcess

Perspec;veBalancedScorecard

Customer(Channels;Ext.Stakeholder)

Perspec;veq  TrainingEventsq  Cer0fica0onsq  No.ofPatents

MetricsorKPIs

q  Defects(Bugs)q  CycleTimeq  Throughput

q  Reten0onq  Referralq  MarketShare

WHYWHATHOW

q  Engagementq  Acquisi0onq  Ac0va0on

q  Future(ToDo) q  Present(Doing) q  Past(Done)

VC VROF

q  Revenue;Benefitsq  Cost;Acquisi0onCostq  Profit;SharedValue

WHEN:

WHO

o  Co-creators(Beneficiaries)o  Partners;Investorso  “Governors”(OtherPar;es)

BUSINESSMODELSTRIP

q  VISION:….............................q  STRATEGY:…........................

WHERE:….............................................

BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies

World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing

Financial(Value)

Perspec;ve

Learning&Growth

Perspec;ve

InternalProcess

Perspec;veBalancedScorecard

Customer(Channels;Ext.Stakeholder)

Perspec;veq  TrainingEventsq  Cer0fica0onsq  No.ofPatents

MetricsorKPIs

q  Defects(Bugs)q  CycleTimeq  Throughput

q  Reten0onq  Referralq  MarketShare

WHYWHATHOW

q  Engagementq  Acquisi0onq  Ac0va0on

q  Future(ToDo) q  Present(Doing) q  Past(Done)

VC VROFGOALHIERARCHYq  Descrip;on

q  Goal

q  Objec;ves

q  Measures

q  Targets

q  Ini;a;ves(Experiments)

q  Revenue;Benefitsq  Cost;Acquisi0onCostq  Profit;SharedValue

WHEN:

HYPOTHESES(PLAN:ToDo

)WHO

o  Co-creators(Beneficiaries)o  Partners;Investorso  “Governors”(OtherPar;es)

BUSINESSMODELSTRIP

q  VISION:….............................q  STRATEGY:…........................

WHERE:….............................................

GOALHIERARCHYq  Descrip;on

q  Goal

q  Objec;ves

q  Measures

q  Targets

q  Ini;a;ves(Experiments)

BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies

World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing

Financial(Value)

Perspec;ve

Learning&Growth

Perspec;ve

InternalProcess

Perspec;veBalancedScorecard

Customer(Channels;Ext.Stakeholder)

Perspec;veq  TrainingEventsq  Cer0fica0onsq  No.ofPatents

MetricsorKPIs

q  Defects(Bugs)q  CycleTimeq  Throughput

q  Reten0onq  Referralq  MarketShare

WHYWHATHOW

q  Engagementq  Acquisi0onq  Ac0va0on

q  Future(ToDo) q  Present(Doing) q  Past(Done)

VC VROFChannels

Customer

Benefits:$;Non-$

Costs:

$;Non-$ValueProposi;on/Product/Service

Inputs(Resources)

Processes

(CoreValues)

q  Revenue;Benefitsq  Cost;Acquisi0onCostq  Profit;SharedValue

WHEN:

HYPOTHESES(PLAN:ToDo

)WHO

o  Co-creators(Beneficiaries)o  Partners;Investorso  “Governors”(OtherPar;es)

BUSINESSMODELSTRIP

q  VISION:….............................q  STRATEGY:…........................

WHERE:….............................................

GOALHIERARCHYq  Descrip;on

q  Goal

q  Objec;ves

q  Measures

q  Targets

q  Ini;a;ves(Experiments)

BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies

World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing

Financial(Value)

Perspec;ve

Learning&Growth

Perspec;ve

InternalProcess

Perspec;veBalancedScorecard

q  VISION:….............................q  STRATEGY:…........................

Customer(Channels;Ext.Stakeholder)

Perspec;veq  TrainingEventsq  Cer0fica0onsq  No.ofPatents

MetricsorKPIs

q  Defects(Bugs)q  CycleTimeq  Throughput

q  Reten0onq  Referralq  MarketShare

WHYWHATHOW

q  Engagementq  Acquisi0onq  Ac0va0on

q  Future(ToDo) q  Present(Doing) q  Past(Done)

VC VROFChannels

Customer

Benefits:$;Non-$

Costs:

$;Non-$ValueProposi;on/Product/Service

Inputs(Resources)

Processes

(CoreValues)

q  Revenue;Benefitsq  Cost;Acquisi0onCostq  Profit;SharedValue

BUSINESSMODELSTRIP

WHEN:WHERE:….............................................

HYPOTHESES(PLAN:ToDo

)WHO

o  Co-creators(Beneficiaries)o  Partners;Investorso  “Governors”(OtherPar;es)

BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies

q  Future(ToDo) q  Present(Doing) q  Past(Done)

World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing

ChannelsCustomer

Benefits:$;Non-$

VC VROF

Costs:

$;Non-$

Financial(Value)

Perspec;ve

Learning&Growth

Perspec;ve

InternalProcess

Perspec;veBalancedScorecard

Customer(Channels;Ext.Stakeholder)

Perspec;ve

MetricsorKPIs

ValueProposi;on/Product/Service

Inputs(Resources)

WHYWHATHOW

q  TrainingEventsq  Cer0fica0onsq  No.ofPatents

q  Defects(Bugs)q  CycleTimeq  Throughput

q  Reten0onq  Referralq  MarketShare

q  Engagementq  Acquisi0onq  Ac0va0on

Processes

(CoreValues)

q  Revenue;Benefitsq  Cost;Acquisi0onCostq  Profit;SharedValue

WHEN:

WHO

o  Co-creators(Beneficiaries)o  Partners;Investorso  “Governors”(OtherPar;es)

BUSINESSMODELSTRIP

q  VISION:….............................q  STRATEGY:…........................

WHERE:….............................................

BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies

q  Future(ToDo) q  Present(Doing) q  Past(Done)

World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing

ChannelsCustomer

FEEDBACK(F)(Reac;on)

Benefits:$;Non-$

VC VROF

Costs:

$;Non-$

OUTPUT(TOOL)-(O)q  Func;onalityq  Trade-off(-/+)q  PainRelieversq  DelightCreatorsq  PainCreators

VALUERECIPIENT(VR)q  PersonaorProfileq  JobToGetDoneq  Delight(+)q  Pain(-)q  PainSolving

Ques;on(PSQ)

Financial(Value)

Perspec;ve

Learning&Growth

Perspec;ve

InternalProcess

Perspec;veBalancedScorecard

q  VISION:….............................q  STRATEGY:…........................

Customer(Channels;Ext.Stakeholder)

Perspec;ve

MetricsorKPIs

ValueProposi;on/Product/Service

Inputs(Resources)

WHYWHATHOW

q  TrainingEventsq  Cer0fica0onsq  No.ofPatents

q  Defects(Bugs)q  CycleTimeq  Throughput

q  Reten0onq  Referralq  MarketShare

q  Engagementq  Acquisi0onq  Ac0va0on

WHEN:

Processes

(CoreValues)VALUECREATOR(VC):q  Resourcesq  Ac;vi;esq  Valuesq  Happiness(+/-:

Delight/Pain)q  Partners;Investor

q  Revenue;Benefitsq  Cost;Acquisi0onCostq  Profit;SharedValue

WHERE:….........................................

WHO

o  Co-creators(Beneficiaries)o  Partners;Investorso  “Governors”(OtherPar;es)

BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies

q  Future(ToDo) q  Present(Doing) q  Past(Done)

World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing

ChannelsCustomer

FEEDBACK(F)(Reac;on)

Benefits:$;Non-$

VC VROF

Costs:

$;Non-$

OUTPUT(TOOL)-(O)q  Func;onalityq  Trade-off(-/+)q  PainRelieversq  DelightCreatorsq  PainCreators

VALUERECIPIENT(VR)q  PersonaorProfileq  JobToGetDoneq  Delight(+)q  Pain(-)q  PainSolving

Ques;on(PSQ)

Financial(Value)

Perspec;ve

Learning&Growth

Perspec;ve

InternalProcess

Perspec;veBalancedScorecard

q  VISION:….............................q  STRATEGY:…........................

Customer(Channels;Ext.Stakeholder)

Perspec;ve

MetricsorKPIs

ValueProposi;on/Product/Service

Inputs(Resources)

WHYWHATHOW

q  TrainingEventsq  Cer0fica0onsq  No.ofPatents

q  Defects(Bugs)q  CycleTimeq  Throughput

q  Reten0onq  Referralq  MarketShare

q  Engagementq  Acquisi0onq  Ac0va0on

Processes

(CoreValues)VALUECREATOR(VC):q  Resourcesq  Ac;vi;esq  Valuesq  Happiness(+/-:

Delight/Pain)q  Partners;Investor

q  Revenue;Benefitsq  Cost;Acquisi0onCostq  Profit;SharedValue

WHEN:WHERE:….........................................

WHO

o  Co-creators(Beneficiaries)o  Partners;Investorso  “Governors”(OtherPar;es)

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