BSBPMG517A MANAGE PROJECT RISK PRESENTATION 9
PRESENTATION OBJECTIVES
At the end of this presentation you will know about:
• Reviewing project outcomes to determine effectiveness of risk-
management processes and procedures
• Identifying and documenting risk-management issues and
recommended improvements for application to future projects
PROJECT OUTCOMES
Post-implementation reviews (PIR)
• Completing a project is not the same thing as
ending the project management process. You
need to ensure that the lessons learned during
the project are not forgotten. You can more
effectively design and execute further projects
when you take advantage of lessons learned
through experience of previous projects.
POST-IMPLEMENTATION REVIEW (PIR)
• A good time to start thinking about the PIR is
when members of the project team remember the
most - shortly after project has been delivered.
• However, depending on the nature of the project
to adequately assess the quality of the
implementation and complete this process you
may need to wait long enough for the changes
caused by the project to truly take effect.
WHAT TO REVIEW:
1. Conduct a gap analysis:
• Review the risk management plan and evaluate
how closely the plan was implemented?
• Review the expected risk management outcomes,
were these achieved?
• Identify any gaps.
2. Determine whether the risk objectives were
achieved:
• Was the outcome of the risk management strategy as per
projections?
• Did the risk management plan function well?
• Were project team members adequately trained?
• Were the risk controls followed and are they working
properly?
• What routine activities are needed to support the risk
management plan?
• Were these carried out effectively?
3. Determine the satisfaction of stakeholders:
• Were the end user’s needs met?
• Is the project sponsor satisfied?
• What are the effects on the client or end user?
• If key individuals aren’t satisfied, how should this
be addressed?
4. Determine risk management costs and benefits:
• What were the final costs?
• What did it cost to implement the treatment plans?
• Was there a cost to support the plans?
• How do the costs compare to the benefits?
• If the return on investment with the risk strategy was not as
expected, how could this have been improved?
5. Identify areas for further development:
• Have all the expected benefits from the risk
management strategies been achieved?
• If not, why not?
• Are there opportunities for further training and
coaching that will maximise results?
6. Identify lessons learned:
• How well were the project risks identified?
• What additional risks were discovered during the project?
• What changes created these additional risks?
• What impacted on the risk rating for the identified risks?
• What went wrong, why did these things go wrong, and how
could these problems be avoided next time?
• What went well, and needs to be learned from?
7. Report findings and recommendations:
• What have you learnt from this review?
• What lessons have you learned that need to be
carried forward to your future projects?
VULNERABILITY ASSESSMENT
Vulnerability assessment is the process of identifying, quantifying
and prioritising the vulnerabilities in a system. Vulnerability
analysis focuses both on consequences for the project and on
primary and secondary consequence for the organisation. It
concerns itself with possibilities of reducing project consequences
and of improving the capacity to manage future projects.
Risk and vulnerability analyses provide important knowledge of
how we prevent, prepare for, and manage crises.
In summary, the purpose of risk and vulnerability analyses is to
provide a basis for decisions to decision makers and those in
charge of risk management operations.
DOCUMENTATION OF POST PROJECT RISK MANAGEMENT OUTCOMES AND IMPROVEMENTS
The documentation that would be updated post
project, and as a result of your post implementation
review (PIR) may include:
• Risk Register
• Risk Management Plan
• Project Completion Report
PROJECT COMPLETION REPORTThis report will outline what happened in the project, what was learned, what
went well and didn’t go well, measurements of the process and the product
for the benefit of future projects. Components of the project completion
report include:
• Assessment of overall project performance against plan
• Customer assessment of project conduct and results
• Participatory team assessment of project
• Description of project successes
• Lessons learned
• Further actions to be taken
The outcome of post implementation review for managing project risk will be
included in the completion report and recommendations made for future
projects.
PRESENTATION SUMMARY
Now that you have completed this presentation you know about:
• Reviewing project outcomes to determine effectiveness of risk-
management processes and procedures
• Identifying and documenting risk-management issues and
recommended improvements for application to future projects