OLYMPIC AND PARALYMPIC GAMES Rio de Janeiro, Brazil
05 to 21 August 2016 and 07 to 18 September 2016
2
Brazil Health Scenario | Europ Assistance Brasil
Sumário
Medical Assistance in Brazil ......................................................................................................... 3
Brazilian Health Scenario ........................................................................................................... 3
Refund ................................................................................................................................... 3
New Transit File - Process ............................................................................................................ 4
Medical Facilities .......................................................................................................................... 4
Rio de Janeiro, RJ ....................................................................................................................... 4
São Paulo, SP ............................................................................................................................. 6
Belo Horizonte, MG ................................................................................................................... 6
Salvador, BA .............................................................................................................................. 7
Brasília, DF ................................................................................................................................. 8
Curitiba, PR ................................................................................................................................ 8
Cuiabá, MT ................................................................................................................................ 9
Manaus, AM ............................................................................................................................ 10
Porto Alegre, RS ....................................................................................................................... 10
Fortaleza, CE ............................................................................................................................ 11
Recife, PE ................................................................................................................................. 12
Natal, RN.................................................................................................................................. 12
Medical Assistance in Brazil
OLYMPIC AND PARALYMPIC GAMES Rio de Janeiro, Brazil
05 to 21 August 2016 and 07 to 18 September 2016
3
Brazil Health Scenario | Europ Assistance Brasil
Brazilian Health Scenario
Brazil´s health system is divided in two sectors of service: the public and the private.
The country´s medical infrastructure is formed of 33 thousand public hospitals and
18 thousand private ones. Despite the fact that 35% of the hospitals are private, only
25% of the population, which is about 200 million inhabitants, has access to private
facilities through health insurances, therefore the majority of the population depends on the public service.
The public sector is administrated by SUS (Sistema Único de Saúde), which provides
free medical assistance to all Brazilian citizens. These SUS hospitals not commonly
release medical information to third parties or assistance companies. Foreign citizens
may also be assisted at SUS hospitals, however there´s the possibility there will be
charges after the assistance is final. EABR has agreements and partnerships with
hospitals and clinics that belong to the private medical sector. Brazilian health system
is regulated by ANS (Agência Nacional de Saúde), which is a federal organ.
When handling a file in a Brazilian public hospital it is very important to keep in mind
that they usually have poor infrastructure and do not cooperate with insurance companies providing written or verbal medical information.
Another important information is that unlike other countries, in Brazil health
insurances and/or covenants should ensure all medical treatment to their clients,
which means they are responsible for the patient from admission until the discharge,
with no financial limit for such service. This process is regulated by ANS (National
Health Agency) and it demands registration and certification of a health insurance
company. If these standard requirements are not met, the company will be sued in
court. Even though EABR is not a medical insurance, however, works for and along
international contracts of travel insurance, the company is subject to comply with
ANS rules and regulations. In order to prevent financial loss hospitals require to be
informed of, not only the values for initial care, but also coverage limit a well as
contractual exclusions, as preexisting illnesses and so forth. Such measures are a
financial protection for them, because, by law, once accepted, the hospital obligated
to provide all the service.
Besides that, for private hospitals it is common practice the breaking down of the
costs between facility and physicians’ fee. Therefore, even if the facility is on our
network we might have to do negotiations separately with the doctor’s team in order
to get the bill sent to us. In case the doctor team do not accept to bill us, subscriber
has to pay for it and ask for reimbursement.
Refund
Regarding refund process EA Brazil is able to do them to foreigner subscribers on
behalf of other EA companies, if the subscriber has an account in a Brazilian bank
and we receive through regular mail the original invoices, original proof of payment
and copy of passport. In case the subscriber does not have an account in a Brazilian
bank, he has to send us a hand written and signed letter authorizing the payment in someone else’s account.
OLYMPIC AND PARALYMPIC GAMES Rio de Janeiro, Brazil
05 to 21 August 2016 and 07 to 18 September 2016
4
Brazil Health Scenario | Europ Assistance Brasil
New Transit File Process
Medical Facilities - Brazil
Rio de Janeiro, RJ
Name: Hospital Riomar
Address: Avenida Cândido Portinari, 555 - Condomínio Riomar - Barra da Tijuca
Phone: 21_3578 2578
Fax: 21_3325 5216
OLYMPIC AND PARALYMPIC GAMES Rio de Janeiro, Brazil
05 to 21 August 2016 and 07 to 18 September 2016
5
Brazil Health Scenario | Europ Assistance Brasil
Name: Americas Medical City
Address: Av. Jorge Cury, 550 - Barra da Tijuca, Rio de Janeiro - RJ
Phone: 21_3263 1000
Name: Hospital Barra D'or
Address: Av. Ayrton Senna, 3079 Barra da Tijuca - RJ
Phone: 21_2491 4694
Name: Clínica Galdino Campos
Address: Avenida Nossa Senhora de Copacabana, 492 - Copacabana - RJ
Zip: 22020-000
Phone: Number: 21_2548-9966
Fax: 21_2548_9966
Email: [email protected]
Name: Clínica São Vicente
Address: Rua João Borges, 204 Gávea - RJ
Zip: 22451-100
Phone Number: 21_2529-4439
Fax: 21_2529-4433
Email: [email protected]
Name: Clínica São Vicente
Address: Rua Bambina, 98 Botafogo - RJ
Zip: 22451-050
Phone: Number: 21_2529-4439
Fax: 21_2537-8983
Email: [email protected]
OLYMPIC AND PARALYMPIC GAMES Rio de Janeiro, Brazil
05 to 21 August 2016 and 07 to 18 September 2016
6
Brazil Health Scenario | Europ Assistance Brasil
São Paulo, SP
Name: Hospital Albert Einstein
Address: Avenida Albert Einstein, 627 - Morumbi - SP
Zip: 05651-901
Phone Number: (11)3747_0405/2151_0817
Fax: 11_3747-1592
Email: [email protected]
Name: Hospital Sírio Libanês
Address: Rua Adma Jafet, 91 - Bela Vista - SP
Zip: 01308-050
Phone Number: (11)3155_0984/97635_8776
Fax: 11_3155-0397
Email: [email protected] | [email protected]
Name: Sociedade Hospital Samaritano
Address: Rua Conselheiro Brotero, 1486 - Higienópolis - SP
Zip: 01232-010
Phone Number: (11)3821_5720/97646_6495
Fax: 11_3821-5746
Email: [email protected]
Belo Horizonte, MG
Name: Hospital Belo Horizonte
Address: Av. Pres Antônio Carlos, 1694 - Cachoeirinha, Belo Horizonte - MG
Zip: 31210-000
Phone Number: (31)3449_7975
Fax: 31_3449-7799
Email: [email protected]
OLYMPIC AND PARALYMPIC GAMES Rio de Janeiro, Brazil
05 to 21 August 2016 and 07 to 18 September 2016
7
Brazil Health Scenario | Europ Assistance Brasil
Name: Hospital Belvedere - Sanitas Policlinica Ltda
Address: R. Afonso Costa Reis, 65 - Belvedere, Belo Horizonte - MG
Zip: 30320-450
Phone Number: (31)3228_3838/3228_3834
Fax: 31_3286-2972
Email: [email protected]
Salvador, BA
Name: Hospital Português
Address: Av. Princesa Isabel, 2 Barra Avenida - Salvador - BA
Zip: 40144-900
Phone Number: (71) 3203-5149/3203-5782/3203-5783
Fax: 71_3245-5579
Email: [email protected]
Name: Hospital Da Bahia
Address: Av. Magalhaes Neto, 1541 Pituba - Salvador - BA
Zip: 41820-021
Phone Number: (71) 2109-1032/2109-1063/8131-1877
Fax: 71_2109-1030
Email: [email protected]
Name: Hospital Aliança
Address: Av. Juracy Magalhaes Junior, 2096 Rio Vermelho - Salvador - BA
Zip: 41920-000
Phone Number: (71) 2108-5700/2108-5855_(RAMAL 5824)
Fax: 71_2108-5577
OLYMPIC AND PARALYMPIC GAMES Rio de Janeiro, Brazil
05 to 21 August 2016 and 07 to 18 September 2016
8
Brazil Health Scenario | Europ Assistance Brasil
Brasília, DF
Name: Hospital Daher
Address: SHIS QI 07 CONJ F COMERCIO LOCAL, 7 - Brasilia - DF
Zip: 71615-570
Phone Number: (61) 3213_4892/3213_4937
Email: [email protected]
Name: Hospital São Lucas
Address: SHLS SEP/SUL - CONJUNTO C, BLOCO A - 717
Zip: 70390-155
Phone Number: (62)3445_5001/3445_5056
Fax: 61_3445-5068
Email: [email protected]
Name: Clínica SOS Check Up
Address: SHIS QI 9 BL. E 1 SALA 312 - Brasilia -DF
Zip: 71625-009
Phone Number: (61) 3248_4699
Fax: 61_3248-4093
Email: [email protected]
Curitiba, PR
Name: Hospital Vita - Bairro Alto
Address: Rodovia BR 116 4021 Nr: 293
Zip: 82590-100
Phone Number: (41)3315_1881/3315_1948/9673_1162
Email: [email protected]
OLYMPIC AND PARALYMPIC GAMES Rio de Janeiro, Brazil
05 to 21 August 2016 and 07 to 18 September 2016
9
Brazil Health Scenario | Europ Assistance Brasil
Name: Hospital Vita - Batel
Address: Rua Alferes Angelo Sampaio, 1896 - Batel - Curitiba - PR
Zip: 80420-160
Phone Number: (41)3883_8482
Email: [email protected]
Name: Hospital Marcelino Champagnat
Address: Avenida Presidente Afonso Camargo, 1399 - Cristo Rei - Curitiba - PR
Zip: 80050-370
Phone Number: (41)3087_7690
Email: [email protected]
Name: Hospital Santa Cruz
Address: Avenida Batel, 1889 - Batel - Curitiba - PR
Zip: 80420-090
Phone Number: (41)3312_3000
Fax: 41_3312-3013
Email: [email protected]
Cuiabá, MT
Name: Hospital Santa Rosa
Address: Rua Adel Maluf, 119 - Centro - Cuiaba - MT
Zip: 78040-360
Phone Number: (65)3618-8000/3618-8470
Name: Complexo Hospitalar São Mateus
Address: Avenida da Aclimação, 335 - Bosque da Saude - Cuiabá - MT
Zip: 78050-040
Phone Number: (65)3051-2128
OLYMPIC AND PARALYMPIC GAMES Rio de Janeiro, Brazil
05 to 21 August 2016 and 07 to 18 September 2016
10
Brazil Health Scenario | Europ Assistance Brasil
Manaus, AM
Name: Hospital Santa Júlia
Address: Avenida Ayrão, 507 - Praça da Posse - Manaus - AM
Zip: 69025-050
Phone Number: (92)2121-9000
Fax: 92_2121-9093
Name: Hospital Beneficente Português
Address: Avenida Joaquim Nabuco, 1359 - Centro - Manaus - AM
Zip: 69020-030
Phone Number: (92)2101-2500
Fax: 92_3622-3943
Name: Hospital e Maternidade Samel
Address: Avenida Joaquim Nabuco, 1755 - Centro - Manaus - AM
Zip: 69020-030
Phone Number: (92)2129-2262//2129-2256
Email: [email protected]
Porto Alegre, RS
Name: Hospital Moinhos De Vento
Address: Rua Ramiro Barcelos, 910 - Moinhos de Vento - Porto Alegre - RS
Zip: 90035-001
Phone Number: (51)3314-3672
Email: [email protected]
OLYMPIC AND PARALYMPIC GAMES Rio de Janeiro, Brazil
05 to 21 August 2016 and 07 to 18 September 2016
11
Brazil Health Scenario | Europ Assistance Brasil
Name: Hospital Mãe De Deus
Address: Rua José de Alencar, 286 - Menino de Deus - Porto Alegre - RS
Zip: 90880-480
Phone Number: (51)3230-2094
Fax: 51_3230-236060
Email: [email protected]
Fortaleza, CE
Name: Hospital Monte Klinikum
Address: Rua Republica do Libano, 747 - Aldeota - Fortaleza - CE
Zip: 60160-140
Phone Number: (85)4012-0012/3242-2609
Fax: 85_3242-0967
Name: Hospital São Carlos
Address: Avenida Pontes Vieira, 2551 - Aldeota - Fortaleza - CE
Zip: 60130-241
Phone Number: (85)4009-3398/9199-5085
Fax: 85_3477-4440
Email: [email protected]
Name: Hospital São Mateus
Address: Avenida Santos Dumont, 5633 - Papicu - Fortaleza - CE
Zip: 60175-047
Phone Number: (85)3421-1444/3421-1580
Fax: 85_3421-1406
Email: [email protected] | [email protected]
OLYMPIC AND PARALYMPIC GAMES Rio de Janeiro, Brazil
05 to 21 August 2016 and 07 to 18 September 2016
12
Brazil Health Scenario | Europ Assistance Brasil
Recife, PE
Name: Real Hospital Português
Address: Avenida Portugal, 163 - Boa Vista - Recife - PE
Zip: 52010-902
Phone Number: (81) 3416-1122/3416-1395
Email: [email protected]
Name: Hospital Santa Joana
Address: Rua Joaquim Nabuco, 200 - Graças - Recife - PE
Zip: 52011-000
Phone Number: (81) 3216-6565_R: 2344
Fax: 81_3416-6060
Email: [email protected]
Name: Boa Viagem Medical Center Ltda | Hospital Alfa
Address: Avenida Visconde de Jequitinhonha,1144 - Boa Viagem - Recife - PE
Zip: 51030-020
Phone Number: (81) 2129-3000 / 2129-3030
Natal, RN
Name: Casa De Saúde São Lucas
Address: Rua Maxaranguape, 614 - Tirol, Natal - RN
Zip: 59020-160
Phone Number: (84)3220-5433
Fax: 84_3211-6811
Email: administraçã[email protected]
OLYMPIC AND PARALYMPIC GAMES Rio de Janeiro, Brazil
05 to 21 August 2016 and 07 to 18 September 2016
13
Brazil Health Scenario | Europ Assistance Brasil
Name: Hospital Promater
Address: Rua São José, 1979 - Lagoa Nova - Natal - RN
Zip: 59054-630
Phone Number: (84)3204-0800
Fax: 84_3204-0888
Email: [email protected]
Name: Natal Hospital Center
Address: Avenida Afonso Pena, 754 – Tirol – Natal -RN
Zip: 59020-100
Phone Number: (84) 4009-1000 // 4009-1156 / 9134-5830
Email: [email protected]
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