Bratislava 10-12/10/2012
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Training SeminarMethodologies and procedures of definition, gathering, elaboration and presentation of
information and data for quality assurance of study programmes:
experiences and best practices
Bratislava, 10-12 October 2012
Documentation of information and data for the quality assurance of
study programmesAlfredo SquarzoniProject Coordinator
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Topics
a) Aim and activities of DoQuP project
b) First results: definition of the Standards and of the Documentation for the quality assurance (QA) of study programmes (SPs) in partner countries (PCs)
c) Next activities and Aim of the training seminars
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Aim of DoQuP project
The aim of DoQuP project is the definition and implementation of an on-line documentation system for the QA of SPs in the PCs (Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan) consistent with the European standards for internal QA.
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Importance of the documentation process
Why a clear and complete documentation of learning objectives, educational process, learning context, learning outcomes and management system is an essential and necessary aspect of the QA of SPs?
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Because the availability of information and data on the characteristics and results of SPs is essential for their transparency, one of the most important objective of the Bologna process,
and in order ‘to ensure trust’ in the SP capacity to meet the requirements for quality, in one word to guarantee its quality, making possible the formulation of an informed judgment on the SPs’ quality by all the interested parties, first of all students.
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But the availability of information and data on the characteristics and results of SPs is also essential and necessary for their comparability at national and international level, another important objective of the Bologna process.
Furthermore, their availability constitutes a powerful incentive to the improvement of SP quality. As a matter of fact, when a SP is required to document its quality, in case of bad quality it is also stimulated to adopt the opportune actions for its improvement.
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Without taking into account that the availability of information and data on the characteristics and results of SPs is necessary in every assessment process.
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Work Package 1 Definition and implementation of an on-
linedocumentation system for the QA of SPs
in the PCs
Objectives of the WP 1
a) identification of standards for quality of SPs in the PCs, consistent with the European Standards and Guidelines;
b) identification of information and data necessary to assure quality of SPs;
c) definition of the methodologies and procedures for their definition, gathering, elaboration and documentation;
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d) definition and organisation of the responsibilities and facilities for their management;
e) design and production of the software for their on-line management and documentation;
f) implementation of the methodologies and procedures, responsibilities and facilities in all the PCs.
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Standards for QA of SPs in PCs
The first step of the project has been the definition of the ‘DoQuP standards’ for QA of SP in PCs and of the associated ‘quality requirements’.
The identified standards and the associated quality requirements are reported in the document
DoQuP standards for quality assurance of
study programmes in partner countries,
approved by the project board (PB) in the meeting in Biskek on May 4th 2012.
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The identified standards are 5 and regards:
Needs and objectives;
Educational process;
Resources;
Results;
Management System.
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Standard A - Needs and Objectives
The study programme should identify the educational needs of the labour market of reference, establish educational objectives coherent with the mission of the Higher Education Institution and the educational needs of the labour market of reference, and learning outcomes coherent with the established educational objectives.
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Standard B - Educational process
The study programme should assure students educational activities able to accomplish the established learning outcomes through contents, methods and times adequately designed and planned, take under control their development, assure a correct assessment of students’ learning through suitable assessment methods and establish appropriate criteria for students’ studies progression.
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Standard C - Resources
The study programme should have at disposal teaching staff, facilities, financial resources, student support services and partnerships with businesses, research institutions and other Higher Education Institutions adequate for the accomplishment of the programme outcomes and able to make students’ studies progression easier.
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Standard D - Results
The study programme should monitor the results of the educational process at least with respect to entrance students, students’ learning, students’ studies progression, students’ opinion on the educational process, graduates’ placement, in order to check the adequacy and effectiveness of the educational service provided.
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Standard E - Management system
The study programme should adopt an adequate and effective management system, able to promote the study programme quality and the improvement of the effectiveness of the processes for the study programme management and of the associated results, and should assure its continual adequacy and effectiveness.Furthermore the SP should guarantee the publicity of the information on the study programme.
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Then for each standard the processes considered fundamental for a ‘management for quality’ of SPs in PCs and the associated ‘quality requirements’ have been identified.
(Quality Requirements: Statements which express the expected behaviours and results associated to the processes for the management of a SP)
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Identified processes
Standard A - Needs and Objectives
A1 - Identification of the educational needs of the labour market
A2 - Definition of the educational objectives
A3 - Definition of the learning outcomes
(Educational objectives: competences to be developed and obtained during the learning process by the students
Learning outcomes: statements of what a learner is expected to know, understand and/or be able to demonstrate after completion of a process of learning)
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Standard B - Educational Process
B1 - Definition of the admission requirements
B2 - Design and planning of the educational process
B3 - Realization of the educational process
B4 - Assessment of students’ learning and criteria for students’ studies progression
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Standard C - Resources
C1 - Identification and put at disposal of the teaching staff
C2 - Identification and put at disposal of facilities (in particular: lesson rooms, laboratories, libraries)
C3 - Identification and put at disposal of financial resources
C4 - Organisation and management of student support services (in particular: orienteering, counselling and tutoring services)
C5 - Establishment of partnerships (with national and international businesses, research institutions and other Higher Education Institutions for the development of students’ external education and mobility)
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Standard D - Results
D1 - Monitoring of the entrance students
D2 - Monitoring of the students’ learning
D3 - Monitoring of the students’ studies progression
D4 - Monitoring of the students’ opinion on the educational process
D5 - Monitoring of the graduates’ placement
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Standard E - Management System
E1 - Definition of the processes for the SP management and of the organisational structureE2 - Adoption of initiatives for the quality promotion
E3 - Re-examination and improvement
E4 - Publicizing of information on the SP
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Example of Quality Requirement
Quality Requirement A1 - Educational needs of the labour market
The study programme should identify the educational needs of the labour market of reference. The educational needs should be identified in terms of professional profiles and/or roles/activities expected for the graduates and required competences.
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Information and data for QA of SPs in PCs
The identified requirements for the quality of SPs in PCs have been the starting point for the identification of the information and data to be documented in order to provide evidence of the SP quality, the second step of the DoQuP project.
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The identified information and data are reported in the document
DoQuP information and data for quality assurance of study programmes in
partner countries
approved by the PB in the meeting in Astana on August 22th 2012.
The required documentation is defined for each quality requirements of the DoQuP standards.
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Example of information and data to be documented
Quality Requirement A1 - Educational needs of the labour market
Ways of identification of the educational needs of the labour marketThe SP should indicate how the educational needs of the labour market of reference have been identified (e.g.: derived from documents, studies, labour market analysis; through consultations of organisations representative of the production, services and professions world; etc.).
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Identified educational needs of the labour marketThe SP should identify the educational needs of the labour market of reference in terms of professional profiles and/or roles/activities expected for the graduates in the first years of their placement in the labour market and required competences, and in terms of expected learning outcomes.
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The structure of the document DoQuP information and data for quality assurance of study programmes in partner countries suggests also a framework for the documentation of the required information and data for the QA of SPs in PCs.
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Next activities and Aim of the training seminars
The definition of standards and documentation for the QA of SPs in PCs has concluded the first phase of the project, coincident with the first year of the project.
The main responsibility for the accomplishment of this aim was on the European partners of the project.This is easily understandable, because the aim was the definition of standards and documentation consistent with the European Standards and Guidelines for internal QA.
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On the contrary, the carrying out of the next
activities of the project and in particular of: • the definition of the methodologies and procedures
of definition, gathering, elaboration and documentation of the identified information and data;
• the definition and organisation of the responsibilities and facilities for their management;
• the implementation of the methodologies and procedures, responsibilities and facilities;
• the implementation of the software for the on-line management of the documentation for the QA of SPs;
will necessarily be mainly on the responsibility of
the PCs.
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Consequently the accomplishment of the next deliverables will require a full involvement of all the project partners but in particular of all the partners of the PCs.
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The first two of the three training seminars
programmed by the project, i.e. the seminars on:
• methodologies and procedure of definition, gathering, elaboration and documentation of the identified information and data;
• definition and organisation of the responsibilities and facilities for the definition, gathering, elaboration and documentation of the identified information and data;
have one main objective:
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to introduce experiences and best practices on methodologies and procedures and on responsibilities and facilities for the management of the documentation for QA of SPs of the European partners of the project.
The hope is that the experiences and best practices of the European partners of the project can be a useful reference for the work to be done for the accomplishment of the next deliverables of the project.
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Sessions of the Bratislava Seminar
The Bratislava Seminar will introduce the next step
of the project: the definition of appropriatemethodologies and procedures of definition,gathering, elaboration and presentation of theidentified information and data for the QA of
SPs inPCs.
The identified information and data will be the starting point for the identification and definition of the methodologies and procedures for their management.
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Programmed Sessions
Session on Monitoring of the adequacy and effectiveness of the educational process perceived by students
Session on Monitoring and presentation of the results of the educational process
Session on Organisation and management of the student support services
Session on Management of the information about student support services in the Quality Assurance System
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Session on TUNING approach to the definition of educational objectives, learning outcomes and curriculum of a study programme
Session on Management system and initiatives for the promotion of quality: the process of revision and improvement
Session on Methods and procedures of students' learning assessment: strength and weakness points
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Other sessions
Session on On-line management of information and data for quality assurance of study programmes
Round Table on Strengths and weaknesses of the implementation of the Bologna process in the European countries partners of the project (with particular reference on the consequences on the educational level of the graduates )
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Good work and Thanks!
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