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Process & Workflow Management
Organization and Projects
Reiner Siebert, FT3/EKProcess & Workflow Management
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Contents
1. IntroductionWorkflow Management - Our Point of View
2. OrganizationDepartment and Team
3. Workflow Research OverviewMotivation and Project Areas
4. Project Area WEPFlexible Workflow Management for Engineering Processes
5. Project Area COWCross-Organizational Workflow Management
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With Workflow
Processes
Workflows
Workflow Management for Engineers
Traditional
ProcessData
Actors ApplicationsFirstRFO
prototype(F)
ReleaseCADmodels (E)
Workflow Management System
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Workflow - Terms and Definitions
Workflow is
the automation of a business process, in whole or part, during
which documents, information, or tasks are passed from one
participant to another for action, according to a set of procedural
rules. (WfMC)
Workflow Management System is
a software system that manages the execution of workflows by
interpreting process definitions.
The system supports the definition and administration of workflow
schemes as well as the execution and monitoring of workflow
instances. (WfMC, GI, DIN)
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Goals and Benefits
Operational Aspects
r Reliable and secure process
execution
r Base technology for e-businessapplications
Operational Aspects
r Reliable and secure process
execution
r Base technology for e-business
applications
Strategical Aspects
r Improved process and product
quality
r Simultaneous Engineering-> reduced time to market
-> reduced costs
Strategical Aspects
r Improved process and product
quality
r Simultaneous Engineering
-> reduced time to market
-> reduced costsr Reduced implementation effort
of process applications* Graphical designers* Routing capabilities* Data/application management* Organizational modeling
* Inter-process dependencies* Reuse of process parts
r Transparency and flexibility
r Process monitoring and controlling
r Flexibility to adapt processes
fast, easily, and with low costs
r Integration of supplier processes
r Flexibility to adapt supplier
relationships competitively
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Contents
1. IntroductionWorkflow Management - Our Point of View
2. OrganizationDepartment and Team
3. Workflow Research OverviewMotivation and Project Areas
4. Project Area WEPFlexible Workflow Management for Engineering Processes
5. Project Area COWCross-Organizational Workflow Management
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Organization and Management Structure
IT for Engineering
Alfred
Katzenbach
Virtual Reality
KlausGrebner
KnowledgeManagement
UteJohn
Process ChainProduction
SigiHaasis
AgentTechnologies
KurtSundermeier
DistributedEDM / PDM
MichaelFeltes
Data & InformationManagement
JrgenSellentin
EngineeringApplications
BerndEhrenberg
Process Chain
Development
RobertWinterstein
Process & WorkflowManagement
ReinerSiebert
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Research Cooperations
University of Ulm, Prof. Peter Dadam
4 Workflow management for engineering processes, PhD thesis
University of Stuttgart, Prof. Kurt RothermelUniversity of Kaiserslautern, Prof. Theo Hrder
4 Cross-Organizational workflow management , PhD thesis
University of Erlangen, Prof. Stefan Jablonski
4 Integrated process, product, and project monitoring
4 Flexible and extensible process models
University of Stanford, Prof. Charles Petri
4 Workflow and Agent Technology
University of Twente
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External Partners
Industrial Cooperations and Contacts4 IBM and Lotus Development
Applications and enhancements of Domino.Workflow, MQ Series
4 SAP R3 Workflow
4 Engineering + Design AG (EDAG)Cooperation in Digital Engineering work package supplier integration
4 BMBF-Project iViP
Standards and Boards
4 Workflow Management Coalition (WfMC)
4 OMG, Workflow Facility
4 Society for Computer Science (GI), working group workflow management
4 Engineering Workflow (EWF)
4 eBusiness Standards
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Contents
1. IntroductionWorkflow Management - Our Point of View
2. OrganizationDepartment and Team
3. Workflow Research OverviewMotivation and Project Areas
4. Project Area WEPFlexible Workflow Management for Engineering Processes
5. Project Area COWCross-Organizational Workflow Management
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Application and Requirements Scenario
Select
Components
Digital
MockUp
Design
Component
Catia
GIS DMU
EngineeringDesign
Changes
Re-
quest First
Proof Details
Agree-ment
Deci-sion
Con-struction
Pro-duction
Engineering
ChangeManagement
by cross-organizational
workflowmanagement
by integrated
process, product,
and projectmonitoring
Process support
by workflowmanagement
technology Supplier process integration
Research on process management technology to define, manage, control,carry out and monitor flexible engineering processes with a special focus onsupplier integration in heterogeneous cross-organizational b2b applications.
SupplierProcesses
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selectcomponent
s
designcomponent
checkDMU
releasecomponent
sCatia
Eval
GISDMU
Workflow Management for Engineering Processes
firstRFOproto-type(F)
releaseCADmodels(E)
PPR(C)
start ofproduc-tion (B)
firstproductioncar(job no. 1)(A)
selectionmodel(F.1) Confor-
mationshell con-struction(D)
FAST(I)
Workschedule(H)
Specifi-cations(G) milestone
quality gate
engineering /development Manuf. startuptechnologystrategy mass productionTOP Level Process - MDS
goal+
date
CATIADMU
SRM GIS
design component goal+
date
CATIA DMU
SRM GIS
design component
Goal-oriented design activities Advanced data release
Focusing on the creative part of work Simultaneous engineering phase
Flexible modeling concepts
Improving process coordination
Validation of workflow correctness
Reliable workflow execution
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Cross-Organizational Workflow Integration
,,po,po,pkjp,
outputdata
inputdata
currentactor
externalactivity
,,po,po,pkjp,
getevent
respon-sible
datain - out
External
Event
sendevent
EventsTrigger
EventsTrigger
Infor-mationInfor-
mation
Organi-zation
Organi-zation
PrivacySecurity
PrivacySecurity
WfMS 1
WfMS 2
Workflow Integration Architecture
Mapping ofdifferent workflow models
Seamless integrationof supplier processes
Coupling ofdifferent Workflow Systems
Various levels of detail Modeling concepts forsecurity and privacy
Integration of supplier systems
Business process flexibilityReliable supplier relationship
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Research on process management technology to define, manage, control, carry out andmonitor flexible engineering processes with a special focus on supplier integration inheterogeneous cross-organizational b2b applications.
Research Priorities Coupling of workflow
systems and applications Transparency, privacy and
security concepts in cross-
organizational processes Standardized monitoring of process nets
Process portal - concepts and architecture
e-Biz Relevant Topics Supplier process integration
Flexibility to adaptprocesses and supplier
relationships competitively Base technology for e-business applications
eBusiness Process Management
Process and
WorkflowIntegration
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Integrated Global
Marketplace DaimlerChrysler-Intranet
n-tier Supplier
other OEM s
First-tier SupplierDaimlerChrysler - DCA
N-Tier Supplier
Global e-Marketplaces require b2b - Process Integration
DaimlerChrysler - DCS
Other OEMs
GlobalIntegrated
ProcessMarketplace
Dynamic connectionof new processes viaa workflow portal
Other OEMs
Explicit process requirements for tradingand procurement of process services
Flexible selection ofassociated partner processes
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Customers
Suppliers
Buyers
Platform Services
eBusiness Process Management Framework
Platform Services
Security Services
User Interface
PortalServices
Systems Interface
Integration
Services
Global Process Marketplace
in Anlehnung anCOVISINT-Architectur
Process
Integration Services
cross-organizational
Process Monitoring Workflow Integration
Basic
Process Services
web-based
Organization Manager
Workflow Management
Role based
access Application
Integration
Information
Management
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Contents
1. IntroductionWorkflow Management - Our Point of View
2. OrganizationDepartment and Team
3. Workflow Research OverviewMotivation and Project Areas
4. Project Area WEPFlexible Workflow Management for Engineering Processes
5. Project Area COWCross-Organizational Workflow Management
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Research Project WEPWorkflow for Engineering Processes
Contact:
Reiner Siebert, FT3/EKThomas Beuter, FT3/EK
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WfMS: Coordination of flow ofcontrol
DesignComps
SelectComp
s
DesignComps
CheckDMU
Release
Comps
and flow of data among activities
unstructured
structured structured
The Problem with Respect to Engineering Processes
PFMS
AEMAPASS DIALOG
4DNav virtualworkshopCATIA
smaragd
SRM
GIS
Application systems: provide functionality for eachtask
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PFMS
DIALOG4DNavvirtualworkshop
The WEP approach:
unstructured sub process goal-oriented activitydescribe the goal and not the way
AEMAPASS
WfMS
unstructured
: Coordination of flow ofcontrol
Application systems
Executive with related role
Select
Comps
Desig
nComp
s
CheckDMU
Releas
eComps
CATIA
smaragd
SRM
GIS
and flow of data among activities
Catia
Eval
GISDMU
Unstructured Subprocesses in WEP
structured structured
goal
+
date
CATIADMU
SRM GIS
Design Comp
set dates to goals milestones
multiple milestones enable advanced data release F Simultaneous Engineering
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WfMS: Coordination of flow ofcontrol
Executive with related role
SelectComp
s
Design
Comps
CheckDMU
Release
Comps
and flow of data among activities
Advanced Data Release in WEP
goal
+date
CATIADMU
SRM GIS
Design Comp
goal
+
date
4Dnav DMU
GIS
Check DMU
CoordinatedSimultaneous
Engineering
mismatches are detected earlier-> reduces process time
allows synchronous interactionslike video conferences / shared applications-> less time consuming iteration loops
less obsolete information by automatic notificationswhen new data is arrived
advanc
ed
data
release
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product
model
WfMS
Flexible Control Structures in WEP
SelectComp
s
DesignComps
CheckDMU
Release
Comps
The WEP approach: variable parallelism
defining rules on product model: traverse feature
traverse feature describes properties (= features)current product structure must fulfil at runtime
travers
ef
eatu
re
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WfMS
productinstance
Flexible Control Structures in WEP
SelectComp
s
DesignComps
CheckDMU
Release
Comps
The WEP approach: variable parallelism
at runtime current product structure is automaticallytraversed
travers
efe
atu
re
DesignComps
DesignComps
for each traverse hit a new parallel workflow block isautomatically initiated by the WEP WfMS
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Contents
1. IntroductionWorkflow Management - Our Point of View
2. OrganizationDepartment and Team
3. Workflow Research OverviewMotivation and Project Areas
4. Project Area WEPFlexible Workflow Management for Engineering Processes
5. Project Area COWCross-Organizational Workflow Management
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Research Project COWCross-Organizational
Workflow Management
Contact:
Reiner Siebert, DaimlerChryslerOttokar Kulendik, University of Stuttgart
Michael Storch, Engineering & Design AG
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Supplier Process Integration
Current Situation
More or less defined processes
Various levels of IT-support
Loosely coupled process parts
Informal collaboration
Problems
Integration reduced to informa-tional
aspects (data exchange)
Unsufficient process coordination
Low communication support
Lack of common process tracking
No security/privacy mechanisms
Process
PlanningProofDesign
Process
PlanningProofDesign
External Process (Application/Workflow?)
Internal Process (Application/Workflow?)
( L
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Supplier Workflow Integration
Goal
Integration of manufacturer and
supplier processes by workflowmanagement applications
Benefits
Reliable execution support Cooperation support
Workflow status monitoring
Security and privacy of process
information
Reuse of proprietary workflows
Efficient supplier integration Flexible process changes
,,po,po,pkjp,
outputdata
inputdata
currentactor
externalactivity
,,po,po
,pkjp,get
event
respon
-sibledata
in - out
Externa
l
Event
sendevent
EventsTrigger
EventsTrigger
Infor-mationInfor-
mation
Organi-zation
Organi-zation
PrivacySecurity
PrivacySecurity
Workflow Integration Architecture
WfMS 1
WfMS 2
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EDAG Research Cooperation
Project Organization
Duration: 2000-2003
FT3/EKEffort: ~ 8 MYWork Package: Ottokar KulendikManagement: Reiner Siebert
EDAGEffort: ~ 2 MY
Work Package: Michael StorchManagement: Ullrich Kleinhans
Development Program: S203Responsibility by EDAG
DC: Rainer GnchwitzEDAG: Mr. Arau
Transfer Program: MST
Scope: Process Integration
Engineering workflow Data management: EDM/PDM
Project management Cooperative development
Current Results and Project Plan
Scenario evaluation and modeling Process and workflow integration
requirements analysis State of the art in research,
products and standards 2001: Concepts and Architecture
2002: Implementation 2003 Transfer and Validation
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Departments and Responibilities
PL Gesamt-projekt
PLKonstruktion
Tr
PL Berechn./Simulation
PL Proto-typenbau
PL VersuchPL PlanungPL Planung/Produktion/Produktion
PLEntwicklung
PLKonstruktion
(FGS Tren)
PL Berechn./
Simulation
PL Proto-
typenbau
PL VersuchPLPlanung
/Produktion
EDAG
PL Gesamtfz./ DMU
VerantwortungTr-Entwicklung
VerantwortungGesamtfahrzeug
-Entwicklung
DaimlerChrysler AG
SzenarioKonstruktion/Berechnung
Szenario
Versuch
Szenario
Planung
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Process Scenario Simulation
BerechnungModul Tr
Konstruktion
Modul Tr
KonstruktionGesamtfahrzeug
EDAG
DaimlerChryslerRolle
Berechnung
Gesamtfahrzeug
Berechn.i.O.?
1.
Informations -stand
vernetzen (3)
Modul-Berechnungen
durchfhren(6)
Gesamtfahrzeug-Vernetzung
durchfhren (4)
Berechn.i.O.?
Gesamtfahrzeug-Berechnungen
durchfhren (7)
Anforderungenan Fachabt. DC
formulieren (5)
Rckmeldungenaus Fachabt. DC
sammeln (9)
Ja
Informationsstand
optimieren (12)
weiter (1)
Optimierungenerarbeiten (8)
Nein
Nein Optimierungenerarbeiten (10)
Freigabestanderstellen
(14)
Ja
2. 3. 4.
Informations-stand
prfen (2)
Rckmeldungender FA
prfen (11)
Informations -stand
erstellen (1)
Rckm.i.O.?
Nein
Ja
Info ber Terminneuer
Berechnungs-
stand (13)
Freigabestandprfen
(15)
5.
Liefertermineabstimmen ()
Liefertermineabstimmen (1)
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o Coupling & monitoring of integratedprocesses
o Complex dependencies betweendata and events of processes
o Autonomy concerning workflowmanagement
o Integration of existingheterogeneous WfMS
o Privacy of internal information
o Flexibility & reuse of Workflows
o Common view on cross-
organizational workflow
o Top-down & Bottom-up Modelling
Requirements and Concepts
WfMS 1 WfMS 2
* One extensible, refineableexternal workflow meta schema
Cross-organizational
High-Level Workflow
External
Workflow
External
Workflow
DaimlerChrysler Supplier
InternalWorkflow
InternalWorkflow
* Indirect coupling and indirectworkflow dependencies
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eBusiness Standards for Workflow-Integration
eCo .NET,BizTalk
OAGIS RosettaNet ebXML
Interaction
paradigmService
Message,
Service,
Process?
Message- /
ProcessProcess Process
Lifecycle
supportTrading
Trading,
CouplingCoupling Coupling
Trading,
Coupling
Application
domainHorizontal Horizontal Horizontal (?) Vertical (?) Horizontal
Subject FrameworkFramework
(Product)Content
Content,
Framework,
Methodology
Content,
Framework,
Methodology
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