Board MeetingMay 31, 2012
May 31, 2012Board Meeting
The mission of Louisiana One Call is to The mission of Louisiana One Call is to support the protection of our members’ support the protection of our members’
facilities, the public, and the facilities, the public, and the environment by providing excellent environment by providing excellent
damage prevention services in a cost-damage prevention services in a cost-effective manner.effective manner.
Welcome, Remarks, Introductions . . . Mr. Charles Nelson
The vision of the leadership of Louisiana One Call is to be the pre-eminent one call center in the United States.
This will be achieved by staying on the leading edge of technology and by operating in such a manner as to be recognized by our peers as the most innovative center in the industry.
AgendaMay 31, 2012
• Call to Order• Consent Agenda• Financial Report• Adopt Annual Meeting Minutes and March 22, 2012
Board Meeting Minutes• Adopt Corporate Bylaws Proposed Amendments• Review Governing Policies• President’s Report• New Business• Executive Session• Closing Remarks• Adjourn
Consent AgendaMembership Report
1987 - 2012
Corporate & Political Entity Members
10271020
1023
706639580
88131
208
251
310
346361
394433
468
522
744
774800
840
861
898911
954
990
0
200
400
600
800
1000
1200
19
87
19
88
19
89
19
90
19
91
19
92
19
93
19
94
19
95
19
96
19
97
19
98
19
99
20
00
20
01
20
02
20
03
20
04
20
05
20
06
20
07
20
08
20
09
20
10
20
11
20
12
Consent Agenda Top 10 Calls By Parish
April 201253
14
3430
3013
2494
2458
2230
2089
1604
1412
1365
0
1000
2000
3000
4000
5000
6000
EB
R
Orleans
Lafayette
Caddo
St. Tam
many
Jefferson
Calcasieu
Ouachita
Livingston
Bossier
Consent Agenda Nature of Work
April 201270
58
4580
4372
4283
3797
3321
2537
2111
1977
1790
992
747
729
679
525
433
405
389
341
294
290
252
224
78 61 57 51 43 37 4
4556
0
1000
2000
3000
4000
5000
6000
7000
8000
Wat
er
Sew
er
Cab
le
Ele
ctri
c
Tel
eph
on
e
Gas
Lan
dsc
ape
Fen
ce
Dit
ch
Ro
ad
Dra
in
Cu
lver
t
Fo
un
dat
ion
Sig
n
So
il
Pip
elin
e
Sid
ewal
k
Dem
oli
tio
n
Po
ol
TV
Fib
er
Str
eet
Sp
rin
kler
Ter
mit
e
Lo
gg
ing
Bri
dg
e
Gu
ard
rail
Mar
ine
Cu
rb
Fo
rest
ry
Oth
er
Consent Agenda Top 3 Parishes By Nature of Work
April 20124
23
45
2
98
9
48
5
31
0
98 15
77
34
0
36
3
35
6
19
8
10
3
0
200
400
600
800
1000
1200
1400
1600
Water
Electric
Sew
er
Telephone
EBR LAF ORL
Consent Agenda Top 3 Parishes Update %
April 201218
.1%
4.6% 6.
9%
33.6
%
18.8
%
3.1%
10.5
%
24.1
%
15.8
%
3.5%
11.7
%
21.2
%
15.7
%
3.9%
9.9%
18.2
%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
2011 Sep
2011 Dec
2012 Feb
2012 Apr
EBR LAF ORL TOTAL
Consent Agenda # Of Calls By Type Of Caller
April 201229,7
51
9,6
74 4,2
81
1,8
80
802
267
116
44
198
0
5,000
10,000
15,000
20,000
25,000
30,000
Consent Agenda Forestry/Logging Ticket History
2006-Apr 201211
7 158 20
4
867
726
977
650
100
200
300
400
500
600
700
800
900
1,000
2006
2007
2008
2009
2010
2011
2012
Consent Agenda Email%
2003/2004/2005/2006/2007/2008/2009/2010/2011/Apr 2012 46
.80%
53.4
0%
57.9
0%
60.2
5%
67.3
1%
69.2
9%
69.0
9%
70.5
3%
86.4
0%
87.8
3%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
Consent Agenda % I-TIC
2004/2005/2006/2007/2008/2009/2010/2011/Apr 201232
.7%
43%
58.8
%
59.8
6%
61.6
0%
59.5
1%
62.7
6%
64.4
0%
61.9
3%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
Consent Agenda I-TIC Locate Requests
11,1
9626
,263
24,2
5831
,537
27,8
29
10,7
8524
,087
24,3
9231
,805
25
,55
2
14,1
6328
,634
31,9
8738
,626
29
,21
1
15,0
7928
,823
33,7
86 33,1
312
8,2
16
16,4
6225
,854
32,9
83 35,5
39
18,1
6230
,214
36,9
6237
,297
17,0
4629
,781
34,9
3433
,500
19,0
6228
,996
35,6
7940
,521
14,0
6528
,240
34,3
7936
,637
18,6
8628
,613
33,2
1130
,229
19,9
7123
,966
32,7
7926
,534
20,2
1023
,456
29,2
4023
,460
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
Ja
n
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Ju
l
Au
g
Se
p
Oc
t
No
v
De
c
2005 2009 2010 2011 2012
Consent Agenda811 Percentage
38% 40
%41
%40
%4
1%
35%
40%
41%
41%
41
%
33%
38%
38%
41%
41
%
33%
41%
38%
41%
41
%
31%
36%
41%
41%
40%
32%
34%
39%
39%
40%
35%
36%
41%
40%
55%
33%
38%
41%
40%
60%
35%
41%
40%
38%
51%
33%
36%
43%
38%
50%
36%
41%
41%
40%
51%
41%
43%
46%
41%
46%
34%
38%
40%
40%
45%
41
%
0
0.1
0.2
0.3
0.4
0.5
0.6
JA
N
FE
B
MA
R
AP
R
MA
Y
JU
N
JU
L
AU
G
SE
P
OC
T
NO
V
DE
C
YT
D
2007 2008 2009 2010 2011 2012
Consent AgendaMotion to Adopt
• Membership Report• General Manager’s Report• Forestry/Logging Ticket History
Financial Report
• Financial Overview . . . Mr. Charles Carney & Mr. Paul Blouin
Financial OverviewBudget Versus Actual April 2012
979,
502
1,19
0,69
3
1,11
6,96
0
952,
361
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
Income Expense
Budget Actual
Financial Report April 2012
• Total Current Assets . . . Mr. Paul Blouin
Louisiana One Call Total Current Assets
Annual History 2000 - 2011
2,2
55,4
52
1,7
26,6
82
1,6
41,4
99
1,6
32,8
91
1,6
23,7
74
1,4
22,3
14
1,1
26,6
89
924,0
25
759,5
12
798,6
21
811,4
95
679,6
47
Dec00
Dec01
Dec02
Dec03
Dec04
Dec05
Dec06
Dec07
Dec08
Dec09
Dec10
Dec11
NOTE: One Call Locates closed February 2011; March 2, 2011-$571,513.63 was moved to Louisiana One Call Expense Account ($228,605.45) and Capital Account ($342,908.18).
Louisiana One Call Total Current Assets
Dec 2011 - Dec 2012
2,255,452
2,290,548
2,358,422 2,300,580
2,1
44
,67
42,000,000
2,050,000
2,100,000
2,150,000
2,200,000
2,250,000
2,300,000
2,350,000
2,400,000
De
c
Ja
n
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Ju
l
Au
g
Se
p
Oc
t
No
v
De
c
Louisiana One Call Total Current Assets
2000 – April 2012
$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Cash Investments Acct Receivable Pre Paid Expense Accrued Interest Total Current Assets
Accounts ReceivableJanuary 2011 – December 2011
0
50,000100,000
150,000
200,000
250,000300,000
350,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Amt Rec'd Receivables
Amount Billed 250,272 251,334 311,962 272,553 294,568 302,895 264,649 319,391 288,066 245,970 209,840 184,281Amount Rec’d 250,272 251,334 311,962 272,553 294,568 302,895 264,649 319,326 288,018 245,854 209,749 183,574% Outstanding 0% 0% 0% 0% 0% 0% 0% .02% .02% .05% .04% .38%
Accounts ReceivableJanuary 2012 – December 2012
0
50,000
100,000
150,000
200,000
250,000
300,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Amt Rec'd Receivables
Amount Billed 220,527 209,087 243,755 239,558Amount Rec’d 219,998 207,924 237,876 143,475% Outstanding .24% .56% 2.41% 40.11%
Financial Report
• Estimated Call Volume . . . Mr. Paul Blouin
Louisiana One CallEst vs Act-Incoming
2011/Apr 2012
0
20000
40000
60000
80000
JAN
FE
B
MA
R
AP
R
MA
Y
JUN
JUL
AU
G
SE
P
OC
T
NO
V
DE
C
JAN
FE
B
MA
R
AP
R
MA
Y
JUN
JUL
AU
G
SE
P
OC
T
NO
V
DE
C
Estimated Actual
MONTHLY +5% +8% +10% -6% -3% +2% -12% +2% -0- -17% -14% -19% +2% -1% -2% -9%YTD -17.1%
Louisiana One CallEst vs Act-Outgoing
2011/Apr 2012
0
50000
100000
150000
200000
250000
300000
350000
Estimated Actual
MONTHLY +5% +7% +5% -6% -5% +3% -15% +1% -2% -23% -15% -23% +2.3% -2% -6% -10%YTD -14.6%
Louisiana One CallIncoming Call Volume
209,411
178,874160,000
170,000
180,000
190,000
200,000
210,000
220,000
Incoming
2011 2012
Through April 2012, Incoming Call Volume is 17.1% below 2011
Louisiana One CallOutgoing Call Volume
1,091,578
932,646850,000
900,000
950,000
1,000,000
1,050,000
1,100,000
1,150,000
Outgoing
2011 2012
Through April 2012, Outgoing Call Volume is 14.6% below 2011
May 31, 2012Board Meeting
• Adopt Annual Meeting Minutes• Adopt March 22, 2012 Board
Meeting Minutes
Adopt Corporate Bylaws Proposed Amendments
• Mr. Paul Blouin & Board of Directors– Discussed Proposed Amendments to Bylaws Jul &
Sep 2011 and Jan/Feb/Mar 2012.– Agreed to Proposed Amendments to Bylaws for
letter to be sent to members for notification of amendments Mar 22, 2012.
– Letter with Proposed Amendments to Bylaws mailed to members Apr 12, 2012
– Bylaws Proposed Amendments to be adopted at the May Board Meeting.
May 31, 2012Board Meeting
• Review Board Governing Policy 6400.00
• Review Board Governing Policy 6402.00
President’s Report
• One Call Concepts Contract Renewal– Expiration December 2012
President’s Report
• LA Damage Prevention Summit Update• Spring SOCS Meeting Update• July Planning Session
– Perdido Beach Resort…Orange Beach, AL– July 19-22– 19th Check in/Reception 7:00p.m.– 20th Breakfast 8:15a.m.
• Planning Session 9:00a.m. – 5.00p.m.• Lunch 12:00p.m. – 1:00p.m.• Dinner Cruise 6:00p.m. – 8:00p.m.
– 21st Breakfast 8:15a.m.• Board Meeting 9:00a.m. – 12:00p.m.• Lunch after meeting/Paul will decide where• Dinner @ Voyagers in hotel 6:00p.m. – 9:00p.m.
– 22nd Check out
May 31, 2012Board Meeting
• New Business– Legislative Update– Board Committee Reports
May 31, 2012Board Meeting
• Executive Session
May 31, 2012Board Meeting
• Closing Remarks . . .Mr. Charles Nelson
May 31, 2012Board Meeting
• Adjourn
Adjourn
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