Board MeetingMay 23, 2013
May 23, 2013Board Meeting
The mission of Louisiana One Call is to The mission of Louisiana One Call is to support the protection of our members’ support the protection of our members’
facilities, the public, and the facilities, the public, and the environment by providing excellent environment by providing excellent
damage prevention services in a cost-damage prevention services in a cost-effective manner.effective manner.
Welcome, Remarks, Introductions . . . Mr. Charles Nelson
The vision of the leadership of Louisiana One Call is to be the pre-eminent one call center in the United States.
This will be achieved by staying on the leading edge of technology and by operating in such a manner as to be recognized by our peers as the most innovative center in the industry.
AgendaMay 23, 2013
• Call to Order• Consent Agenda• Financial Report• Adopt Annual Meeting Minutes• Adopt March 21, 2013 Board Meeting Minutes• Review Governing Policy• Break• Executive Director’s Report• New Business• Executive Session• Closing Remarks• Adjourn
Consent AgendaMembership Report
1987 - 2013
Corporate & Political Entity Members
990954911898861840800774744
52246843339436134631025120813188
580
639
706
10231020
10441040
0
200
400
600
800
1000
1200
19
87
19
88
19
89
19
90
19
91
19
92
19
93
19
94
19
95
19
96
19
97
19
98
19
99
20
00
20
01
20
02
20
03
20
04
20
05
20
06
20
07
20
08
20
09
20
10
20
11
20
12
20
13
Consent Agenda Top 10 Calls By Parish
April 20135
05
7
34
96
33
90
29
29
25
79
23
31
22
34
19
63
17
49
16
32
0
1000
2000
3000
4000
5000
6000
EB
R
Lafa
yett
e
Orl
eans
St.
Tam
man
y
Cad
do
Jeff
erso
n
Cal
casi
eu
Ou
achi
ta
Tang
ipah
oa
Asc
ensi
on
Consent Agenda Nature of Work
April 201376
44
5112
4842
4246
4209
3324
2881
2462
2010
2000
1014
1007
940
722
623
558
386
343
337
311
231
177
131
106
79 58 43 39 31 28 18 17
4689
0
1000
2000
3000
4000
5000
6000
7000
8000
Wat
erE
lect
ric
Sew
erTe
leph
one
Cab
leG
asLa
ndsc
ape
Fenc
eR
oad
Ditc
hD
rain
Sig
nFo
unda
tion
Cul
vert
Fibe
rS
oil
Dem
oliti
onP
ipel
ine
Sid
ewal
kP
ool
Str
eet
Spr
inkl
erTe
rmite
Logg
ing TV
Bri
dge
Mar
ine
Cur
bG
uard
rail
Gra
ding
Fore
stry
Gen
erat
orO
ther
Consent Agenda # Of Calls By Type Of Caller
April 201331,837
10,576
4,710
1,977
835
355
124
38
216
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
Consent Agenda Email%
2010/2011/2012/Apr2013
70.53% 86.40%
87.70%
88.08%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
2010
2011
2012
2013
Consent Agenda % I-TIC
2010/2011/2012/Apr2013
62.76%
64.40%
62.80%
62.43%
61.00%
61.50%
62.00%
62.50%
63.00%
63.50%
64.00%
64.50%2010
2011
2012
2013
3/1/13 – 4/30/13
ACCOUNTING/PAYMENT 0
ADMINISTRATIONS 13
COMPLAINT 0
MEMBER SERVICES 0
OPERATIONS 8
SERVICE REQUEST 0
SPAM 7
OTHER 0
TEST 1
TOTAL 29
HELP DESK REPORTMay 23, 2013
Consent AgendaMotion to Adopt
• Membership Report• General Manager’s Report• Help Desk Report
Financial Report
• Financial Overview . . . Mr. Charles Carney
Income and Expense for Month
YTD Income and Expense
Non Contractor Expenses
Cost Per Incoming Call
Louisiana One CallOut-In Ratio
Financial Report April 2013
• Total Current Assets . . . Mr. Charles Carney
Louisiana One Call Total Current Assets
Annual History 2000 - 2012
2,0
89,2
06
2,2
55,4
52
1,7
26,6
82
1,6
41,4
99
1,6
32,8
91
1,6
23,7
74
1,4
22,3
14
1,1
26,6
89
924,0
25
759,5
12
798,6
21
811,4
95
679,6
47
Dec00
Dec01
Dec02
Dec03
Dec04
Dec05
Dec06
Dec07
Dec08
Dec09
Dec10
Dec11
Dec12
NOTE: One Call Locates closed February 2011; March 2, 2011-$571,513.63 was moved to Louisiana One Call Expense Account ($228,605.45) and Capital Account ($342,908.18).
Louisiana One Call Total Current Assets
Dec 2012 - Apr 2013
2,0
89,2
06
2,1
29,8
43
2,1
20,1
78
2163507
2,0
30
,46
6
1,950,000
2,000,000
2,050,000
2,100,000
2,150,000
2,200,000
De
c
Ja
n
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Ju
l
Au
g
Se
p
Oc
t
No
v
De
c
NOTE: April-$201,559.76 payment to 2g Marketing ($133,041difference from March Assets)
Louisiana One Call Total Current Assets
2000 – Apr 2013
$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
Cash Investments Acct Receivable Pre Paid Expense Accrued Interest Total Current Assets
Accounts ReceivableApril 2013
0
50,000
100,000
150,000
200,000
250,000
300,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Amt Rec'd Receivables
Amount Billed 235,006 216,154 252,420 265,721 Amount Rec’d 233,975 214,113 207,023 122,286% Outstanding .44% .94% 18% 54%
Financial Report
• Estimated Call Volume . . . Mr. David Frey
Louisiana One CallEst vs Act-Incoming
2012/Apr 2013
0100002000030000400005000060000
JAN
FE
B
MA
R
AP
R
MA
Y
JUN
JUL
AU
G
SE
P
OC
T
NO
V
DE
C
JAN
FE
B
MA
R
AP
R
MA
Y
JUN
JUL
AU
G
SE
P
OC
T
NO
V
DE
C
Estimated Actual
MONTHLY +2% -1% -2% -9% -4% -11% -13% -16% -7% +2% -3% -17% +15% +7% +2% +5%YTD +7%
Louisiana One CallEst vs Act-Outgoing
2012/Apr 2013
0
50000
100000
150000
200000
250000
300000
350000
JAN
FE
B
MA
R
AP
R
MA
Y
JUN
JUL
AU
G
SE
P
OC
T
NO
V
DE
C
JAN
FE
B
MA
R
AP
R
MA
Y
JUN
JUL
AU
G
SE
P
OC
T
NO
V
DE
C
Estimated Actual
MONTHLY +2.3% -2% -6% -10% -18% -0- -11% -15% -4% +5% -1% -17% +17% +7% +2% +5%YTD +8%
May 23, 2013Board Meeting
• Adopt 2013 Annual Meeting Minutes
• Adopt March 21, 2013 Board Meeting Minutes
May 23, 2013Board Meeting
• Review Board Governing Policy 6502.00 - “Approval Levels for Contracts”
BREAK
• 11:00 – 11:15
Executive Director’s Report
• LA Damage Prevention Summit Update– April 22-24, 2013
• Spring SOCS Meeting Update– April 24-26, 2013
• Charles Nelson, Charles Carney Attended
Executive Director’s Report
• LOC Board Planning Session– June 19, 20-Lod Cook-LSU Campus– Wednesday
• Meet for Lunch-11:00 A.M.-Acme Oyster House• Board Meeting 1:00-5:00 P.M.• Galatoire’s-6:30 P.M.
– Thursday• Breakfast in Meeting Room-8:00 A.M.• Planning Session-9:00 A.M.• Lunch in Meeting Room-12:00 P.M.• Planning Session-1:00 P.M.• Adjourn-5:00 P.M.• Dinner TBA
Executive Director’s Report
• Louisiana One Call Board Meeting– September 24, Royal Sonesta-New Orleans– Tuesday 24th
• Meet for Lunch-11:00 A.M.-Desire, Royal Sonesta• Board Meeting 2:00 P.M.-5:00 P.M.• LOC Board Dinner 24th-Bourbon House 6:00 P.M.
• One Call Concepts Technology Conference– Wednesday 25th
• Conference-All Day (Breakfast/Lunch provided)• One Call Concepts Reception after meeting• Board Dinner 25th-Pelican Club 7:00 P.M.
– Thursday 26th
• Conference-Morning Only (Breakfast provided)
Executive Director’s Report
• Dig Law Advisory Committee Update
May 23, 2013Board Meeting
• New Business
May 23, 2013Board Meeting
• Executive Session
May 23, 2013Board Meeting
• Closing Remarks. . .Mr. Charles Nelson
May 23, 2013Board Meeting
• Adjourn
Adjourn
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