Blackboard Learn 9.1
Communicating With Students
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Workshop Overview1
Workshop Roadmap
• Workshop Overview
• Student Experience
• Real-time Communication
• Keeping Students Informed
This workshop contains four sections:
1 Workshop Overview
Student Experience2
Learning Outcomes
• View course announcements
• Access the course syllabus
• Consult the course calendar
• Access a list of prioritized tasks
• View the list of course members
• View information about the instructor
• Send messages to course members using the email and course messages tools
• Use tools and access information for all courses from the My Institution tab
2 Student Experience
Hands-on Activity
• Use the Student Course to complete the hands-on activity in the Student Experience section.
2 Student Experience
Hands-on Activity
• Use the Student Course to complete the hands-on activity in the Student Experience section.
2 Student Experience
Hands-on Activity
• Use the Student Course to complete the hands-on activity in the Student Experience section.
2 Student Experience
Real-time Communication3
Learning Outcomes
• Participate in a chat session
• Send private messages
• View session recordings
• Create new sessions
• Modify participant roles
• Manage sessions
• Create session recordings
3 Real-time Communication
Hands-on Activity
3 Real-time Communication
• Use your Student Course to complete the hands-on activity in the Real-time Communication section.
Hands-on Activity
3 Real-time Communication
• Use your Practice Course to complete the hands-on activity in the Real-time Communication section.
Hands-on Activity
• Use your Practice Course to complete the hands-on activity at the end of the Real-time Communication section.
3 Real-time Communication
Best Practice: Chat for Academic Purposes
• Determine objectives and inform learners
• Outline rules of etiquette
• Limit number of students involved
• Prepare a focused topic and keep on track
• Establish a protocol for sharing
• Be aware of those not participating
• Summarize the major points at the end
3 Real-time Communication
Keeping Students Informed4
Hands-on Activity
• Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section.
4 Keeping Students Informed
Hands-on Activity
• Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section.
4 Keeping Students Informed
Hands-on Activity
• Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section.
4 Keeping Students Informed
Hands-on Activity
• Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section.
4 Keeping Students Informed
Hands-on Activity
• Use your Practice Course to complete the hands-on activity at the end of the Keeping Students Informed section.
4 Keeping Students Informed
Workshop Wrap Up5
Review of Communication and Course Tools
• Announcements: Add course related news, updates, and reminders
• Syllabus: Add as a resource which includes an outline, objectives, policies, participation guidelines, and grading criteria
• Calendar: Add course events and reminders
• Tasks: Add a list of tasks students must complete
• Roster: View a list of course members
• Contacts: Add profiles of course staff
5 Workshop Wrap Up
Review of Communication and Course Tools
• Email: Send email to course members’ external email addresses
• Course messages: Send messages accessed within the course, and ensure privacy for all course members
• Chat: Use for real-time communication
5 Workshop Wrap Up
From the My Institution tab, students can also view information and access tools to use across courses.
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