Download - Behavioral Safety: Past Present & Future

© 1992-2009 B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved

Behavior-Based Safety:PAST, PRESENT & FUTURE

B-Safe Management Solutions, Inc6648 East State Road 44

Franklin, IN ,46131+1 (317) 736 8980

[email protected]

Dr Dominic Cooper C.Psychol CFIOSH

Keynote SpeechBehavioralSafetyNow 09 Conference

Jacksonville, Florida, Oct.


BBS History

• 1960’s – 1st formal study – Posters = Behavior Change– Fortune 500 companies begin use of behavioral

principles with Quality, Productivity

• 1970’s – Robust academic studies = Fledgling BBS movement

• 1980’s – US Academe & Commercialization = BBS providers

• 1990’s – BBS spreads to entire English speaking world

• 2000 plus – BBS spreads to become worldwide phenomena


Three Traditions = BBS

SafetySafety (Systems) (Systems) BBSBBS

ManagementManagement(Culture)(Culture)

PsychologyPsychology (People)(People)


What is BBS?

'A process that creates a safety partnership between management and the workforce by continually focusing everyone's attention and actions on their own, and others, safety behavior'.

the application of behavioral research on human performance to the problems of safety in the workplace.

Vs.

Academic

Practical


People monitor their own behavior

Self -ManagedSelf -Managed

BBS Process Models

Supervisors are trained in the method, which they then apply to ‘hourly’ employees.

BBSBBS

Employee-led with management providing resources.

Safety partnership between Management and Employees.

Top-downTop-down Bottom-upBottom-up

CulturalCultural


1968 – Applied Behavioral Analysis = Self-examining, self-evaluating, discovery-orientated procedure for identifying and changing behavior.

BehaviorsBehaviorsEverything wedo or don’t do

AntecedentsAntecedents• Policies• Planning• Materials• Equipment• Manpower Trigger Trigger

TriggerTrigger

MaintainMaintain

ConsequencesConsequences• Feedback

Job Progress Rewards Incidents

Can become.. Can become..

The Technology - What does the past tell us?


The BBS Process - What does the past tell us?

1970’s to present[1] Select the behavior of concern[2] Define it [3] Develop a valid, reliable measurement system to monitor change [4] Arrange for the reinforcement of the behavior when it is performed

1980’s to present[5] Establish baseline of current performance [6] Set improvement targets or goals on basis of baseline score[7] Analyze the observation data to identify barriers

1990’s to present[8] Track the progress of corrective actions[9] Inclusion of managerial Safety Leadership

Future[10] Extend to behaviors that cover entire incident causation chain


Three practical considerations for Industry:

1. The importance of the behaviours to be changed = target the 20% of behaviours causing 80% of the problem

2.The exact procedures that contribute to change = Observation / Coaching / Feedback / Targets, KPI’s, etc

3.The BBS procedures supporting change = Collating, Trending and Analyzing the data

The BBS Process - What does the past tell us?


The Importance Of The Behaviours To Be Changed

The more specific the behaviors the bigger the impact!

Specific Vs. General


Contact rate

The BBS Procedures Actually Contributing To Change

Observation Focus

Number of Feedback Channels

Technology X Process = Incident Reduction

Focus by Setting

Most Effective

Most Effective

Most Effective

Most Effective


The BBS Procedures Supporting Change

Create Tabulated Feedback Reports Corrective Action Tracking

Data Analysis Check Impact on Injuries


The Future of BBS

Back to the Past Widespread Use of Very Specific Behaviors Monitoring of Workgroups or Individuals by Type of Setting Increased Contact Rates

Into the Future Better Use of Data Use of More Feedback Channels Extend to other areas (e.g. Environment) to improve RoI Integrate BBS into Mainstream SMS Standardized Benchmarking


The Future of BBS - Integrate BBS into Mainstream SMS

Extend BBS process to cover entire accident causation chain – i.e. CEO to workgroups


Widespread use of BBS Maturity Ladder to Benchmark against best practice

The Future of BBS - Standardized BBS Benchmarking


Have Questions?

Contact [email protected]