BB Install/Upgrade GUI QA WorksheetThis worksheet is a supplement to the main QA doc and must be attached for all QA requests. Provide relevant details if you answered “No” to any of the questions below.

Ticket Number: 329448Client Name: Luzerne County Community College

Client Systems:

Hostname Internal IP External IPfgprd-185289-160672-app001--luzerne--APP001 10.6.6.94 10.6.6.94fgprd-185289-160672-app002--luzerne--APP002 10.6.6.105 10.6.6.105fgprd-185289-160672-db001--luzerne--DB01 10.6.6.93 10.6.6.93

H/W Details: [] H/W Details: []

Requested URL: 10.6.6.94, 10.6.6.105 Requested TZ: EDT

Build Details:

Blackboard Learn | Release 9.1.201410.160373 Products: Course Delivery, Community Engagement, Content ManagementLogin: Blackboard MH donotdelete (bbsupport)Theme: Bb Learn 2012

Additional Comments:

Verified by (ASP): Gnanaprakash Date: 24-10-2015

Pre-Login Checks: Using a browser,

Yes No N/A

Ensure amiup.jsp status is updated in the QA CR Description Notes. Test the requested URL of the institution. If unsuccessful, use the external IP address found in Opsmart. All images on the gateway page are displayed properly.

At the entry page, login as the support user using the default password.

Admin Panel Checks: Click on System Admin tab,

Yes No N/A

Images along the top frame are displayed properly. Institution logo is present at top left corner. Links in the top frame and tabs direct you to the right page.

Users List & Modify Checks: In System Admin tab, click on “Users,”

Yes No N/A

List all users by clicking on “Users” and “Go” button. Access “Modify User:” page by clicking on “Modify” button.

Courses List & Modify Checks: In System Admin tab, click on “Courses,”

Yes No N/A

Click on “Courses,” then on “Go” to list all courses. Click on a random course to enter its course menu. Navigate areas of course menu without being prompted for login.

Communication Checks: In System Admin tab, click on “Courses” and on “Go,”

Notes:1. Select a random course by clicking on it,2. Click on “Communication,” in the panel on the left, 3. If denied access, click on “Quick Enroll” to access the “Communication” options,4. Click on “Discussion Board,” and on “Go,”5. Click on “Ok” twice to exit.6. Click on “Collaboration,” and on “Join” to access a chat session.7. Click on “Ok” twice to exit.8. Lastly if you had to click on “Quick Enroll” to access the “Communication” options, click on “Quick Unenroll” to exit the “Communication” options.

Yes No N/A

Discussion Board forums are displayed correctly. Click on a Discussion Board forum to list all threads. Discussion Board forums are displayed correctly. Access a chat session by clicking on “Collaboration,” and on “Join”.

Assignment Manager Checks: In System Admin tab, click on “Courses,”

Yes No N/A

Click on “Assignments” in the panel on the left of any random course, The Assignments Manager displays all assignments for the course. Click on any random assignment to display the doc correctly.

Gradebook Checks: From any course, click on “Control Panel,”

Yes No N/A

Click on “Gradebook” in the “Assessment” module to view it. Navigate through “User Options” of Gradebook menu.

Courses Copy Checks: In System Admin tab, click on “Courses,” then on “Go,”

Notes:1. Select a random course - use “bbtest,” if available,2. Select “Copy Course” from the dropdown menu and Click “Go,”3. Click “Copy Course with Users (Exact Copy)”4. Name Destination Course as “mmddyybbslash,”5. Click “Submit” and then “Ok”6. Click “OK” when you see “This course copy action has been successful …” 7. This will return you to the Copy Course Menu, click “OK” and 8. You’re now at the “Courses” Menu9. Using two separate browser sessions, compare the course and its copy.10. If courses do not match, make note of what failed to copy over.11. Then from the “Courses Menu,” enter the course id of the bbslash course, select Course ID from the drop down and Click “Go”,12. Click the check box to the left of the course,13. Click “Remove” on the top menu and when prompted click “OK” to confirm.14. Do NOT remove any course other than the one you created.

Yes No N/A

Select “Copy Course” from the dropdown menu and click “Go,” Click “Copy Course with Users (Exact Copy),” Verify the two course menu items and content areas are identical. Successfully remove the created course.

Course Archive Checks: In System Admin tab, click on “Courses,”

Yes No N/A

Click “Go” to list courses and select one by checking its box on the left, Click on “Modify,” then on “Export/Archive,” to archive the course, View the course archive by attempting the above procedure again, Click “Detailed Log” to verify error free archive process.

Content System Checks: In System Admin tab, in “Blackboard Content System,”

Yes No N/A

The module is displayed free of formatting errors. Click on Manage Content, on “Users,” and “bbsupport” folder, Click “Add Item” and successfully add a random text document. Check the box next to the added item and successfully remove it. Click on the “Courses” folder and check if there are any content

already existent (.doc,.txt, .ppt, etc files) in that folder or its sub-directories Click on any existing content randomly and check its accessibility and

ensure no errors are reported Try downloading the existing content to ensure no errors are reported Try uploading a new file in the “Courses” folder and then delete it

For temporary or permanent clone configurations:

The below checks only needs to be performed for Permanent and Temporary CLONE, and (not for all CRs) GUI Checks.

Yes No N/A Mobile building block settings changed in the gui.