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Page 1: Balanced Teams : How conflicting perspectives hatch creative solutions

Balanced TeamsHow Conflicting Perspectives Hatch Creative Solutions

chemphill [email protected]

Courtney Hemphill

Page 3: Balanced Teams : How conflicting perspectives hatch creative solutions

Industrial Revolution

Digital Revolution

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Efficiency at Scale

Knowledge at Scale

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The Service Revolution

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Internet of EverythingHomes, Cars, Cameras, Hospitals,Watches....

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Apple

“Our method was to develop integrated products, and that meant our process had to be integrated and collaborative”

- Steve Jobs- Steve Jobs

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Multidisciplinary Collaboration

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Networks

“Nobody creates a Broadway musical by themselves”- Brian Uzzi

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•Varied skills (veterans)

•Expanded product team (newcomers)

•User testing (reach out to your small world)

Networks

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Proximity

“The cross-pollination of ideas is really the valuable part of co-working”

- Jacob Sayles of Office Nomads

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“...10 times the righteous nerdly swagger of any other building on

campus...”

Photo MIT / webmuseum.mit.edu

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•Co-located Teams

•Visual Radiators

•Full Team Reflections

Proximity

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Empathy

“The broader one’s understanding of the human experience, the better design we will have.”

- Steve Jobs

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Shopcraft as Soulcraft

“Always try to hire people who yearn to be master craftspeople...”

- Jason Fried, 37 Signals

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•Everyone’s a manager

•What if?

•Hypothesis Based Sprints

•Frequent Feedback Loops

Empathy

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Practice

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Project ManagementResearch Strategy Design Build SupportRelease

Discovery

Handoff

Design Engineering

Handoff

Waterfall

Handoff

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Project ManagementResearch Strategy Design Build SupportRelease

Discovery Design Engineering

Handoff Handoff

Waterfall

Known ProblemKnown Solution

Large Team

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Handoff

Project ManagementResearch Strategy Design Build SupportRelease

Discovery Design Engineering

Handoff Handoff

Agile XP

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Project ManagementResearch Strategy Design Build SupportRelease

Discovery Design Engineering

Handoff Handoff

Agile XP

Known ProblemUnknown SolutionMid-sized Team

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Product Team

Learn Build Measure

Lean Startup

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Product Team

Learn Build Measure

Lean Startup

Unknown ProblemUnknown SolutionProduct Team (3)

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Design

Development

Feat

ure

Dev

elop

men

t

Time

Product Owner} Product Team Skills

1 week 2 weeks 3 weeks

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Design

Development

Feat

ure

Dev

elop

men

t

Time

Product Owner} Product Team

1 week 2 weeks 3 weeks

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Design

Development

Feat

ure

Dev

elop

men

tProduct Owner} Product Team

Iteration 0

Discovery & Planning

Mon Tues Wed Thurs Fri

Reflect & Define Specify Build Build & Prep Test

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Techniques•Provisional Personas

•Experience Mapping

•Sprint Experiment Planning

•Bang vs Buck 2x2 Matrix

•BDD Story Writing

•Hybrid Prototyping

•Living Style Guides

•User Testing

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Process Evolution

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Check out...

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Page 34: Balanced Teams : How conflicting perspectives hatch creative solutions
Page 36: Balanced Teams : How conflicting perspectives hatch creative solutions

chemphill [email protected]

Courtney Hemphill

Carbon Five