ACTIONPLAN08/08/2016to16/12/2016

PERSPECTIVE TASKS ACTION KEYPEOPLE TARGETDATE

A FINANCIAL

1 CASHFLOWFORECASTING Reviewthecurrentarrangementsforcashflowforecasting.ProviderecommendationstoSeniorLeadershipforrevisedcashflowforecastingarranagements. R.G.andN.O 31/08/16

1A Design,adaptandlaunchaLongRangeintegratedcashflowforecastingmodel. R.G.andN.O 30/09/16

1B Design,adaptandlaunchtheShortTermcashflowforecastensuringthisreconcileswiththeLongRangemodel. R.G.andN.O 30/09/16

2 FRS102MODELLING PrepareforecastsandappraisetheimpactofFRS102translationofaccounts. R.G.andN.O 31/08/16

3 PROJECTDUBAI ToprojectmanagethelaunchoftheDubaibusinessunitwithareportontheproposedlaunch. R.G.andN.O 31/08/16

4 CAPITALPROJECTS ToassessthenewofficebuildingpurchaseinSW11,London-provideandupdatereport. R.G.andN.O 31/08/16

5 MANAGEMENTACCOUNTSREVIEW Toreviewdetaileditemsinthemanagementaccountswithaviewtodeterminingopportunitiesforreviewandsaving. R.G.A.B.andJ.M 11/09/2016

5A IncomeBudget SMEFees-exploreopportunitiesforfurthergrowth-currentyearpositionsoffersroomforadditionalincome.ProvideanupdatetothenextBoardmeeting.

R.G.andA.B. 25/09/16

ProjectBasedIncome:akeytargetthatdeterminesfuturegrowth.Significantgrowthhasalreadybeenachievedwiththelikelihoodofrecordstobebroken.Updatetheforecast.

R.G.andA.B. 25/09/16

InterimDivision.Thisareahasprovendisappointing-provideanupdatedforecastwithmitigations. R.G.A.B.andJ.M 25/09/16

Providing creative solutions to your business problems

OverseasIncomeisanewareathatrequirescarefulmonitoringandreview-imperativetoprepareanupdatedforecast

R.G.A.B.andJ.M 25/09/16

5B StaffingItems Arestaffingcostsdirectlylinkedtoactivity?Reviewtheconsultanthours;plannedhoursandpipeline;arewegeneratingapositivereturnfromallconsultancycontracts? R.G.A.B.andJ.M 11/09/2016

Eliminateanywastage:i)Re-deploytofillvacancies;ii)ReduceHours;iii)Replacecasualhoursandfinaloptioniv)voluntaryseverance-lookatallopportunitiesforsavingstohelpimprovebottomline. R.G.A.B.andJ.M 30/09/2016

Frontlinepaycostsasapercentageofincomeistouching55%-canthisbereducedto50%?ProvideanupdatetothenextBoardmeeting. RG,J.M. 30/09/2016

Deepdivesarerequiredtoanalyseandinterpretthoseincomegeneratingareasthatarelowperformingintermsofcontribution RG,J.M. 30/09/16

Benchmarkinterimday-rateswithotheragencies-needtoobtainanaccuratedayrate-reduceourratesifnecessarytowinmarketshare. RG,J.M. 30/09/16

5C NonPayspend Estatescostsrepresent47%ofcontrollablenonpayspend.Canthisbereducedwithoutimpactingonfrontlineservices? RG,J.M. 30/09/16

Marketingspendof£675kshouldbeanalysedtoassesstheimpactofsocialmediacampaignstoreplacegeneraladvertising.Canprintbereplacedbyonline-informationrequiredfor2017budget. RG,J.M. 31/10/16

LookatPIinsuranceandassessanypotentialforsavingsintheforthcomingtender. RG,J.M. 31/10/16

Reviewhotelarrangementsforconsultantsandassessimpactofforthcomingtender. RG,J.M. 31/10/16

ProfessionalDevelopmentspendtotals£737k-howmuchofthisisnon-controllablespendandhowmuchisgeneraldiscretionaryspend?Deepdiveanalysisrequired RG,J.M. 31/10/16

Subscriptionsappearanareawheresomesavingsshouldbeachievablefromthe£274kspendin2016.Seeschedule. RG,J.M. 31/10/16

Rentof£350kwasspentin2016-areanyofthesesatelliteoffficesstillrequired?Seeschedule. AG,NO, 30/11/16

Amessageofspendingessentialitemsonly=ITConsumables£137k;OfficeEquipment£68k;Printing&Stationary£77k.UpdateateachBoardmeetingandlikelyoutturn. AG,NO, 30/11/16

Hospitalityspendtotals£140kwhichshouldbereducedasittendstobediscretionaryspend.Atargetshouldbeagreedandthenbudgetheldcentrally. AG,NO, 30/11/16

Printmediaspendtotals£405kwhichshouldbereviewed-areMFDsinuse?AretheyallswitchedontoB/Wonly?QuickreviewandthenreportbacktoBoard. AG,NO, 31/10/16

AdvertisingandPromotionstotals£383k.WhatistheR.O.I.assessment?CantheresultsbeexceededbyfocussingonSocialMediaandonlinepromotions?ProvidereporttoBoard. AG,NO, 30/11/16

FreelanceConsultantstotals£1.7m.Thisoughttobereviewedandassessedforappropriatenessandeffectiveness. AG,NO, 30/11/16

B CUSTOMER

Ensurethefinancialpositionisimprovedinlinewithagreedstrategy. R.G.andP.R. 18/09/16

Exploreitemsforincomegrowth:SMEs,consultancycontracts,interimassignmentsandinternational. R.G.andP.R. 18/09/16

2 Board Ensurereportsarepreparedregularly;timelyandaccuratelyensuringallmembersareapprisedofthefinancialpositionofthecompany.

R.G.A.B.andJ.M. 18/09/16

3 LloydsBankplc AgreethetransferofdaytodaybankingwithLloydsandobtainfinalHoTswithregardtotheloan.ProvideBoardwithanindependentview

R.G.andJ.M. 14/11/16

4 Servicemanagers Providingsupportandguidancewhereappropriateensuringprioritiesarerealisedandcollectiveactionsarecompletedonatimelybasis.

LTcolleagues ON-GOING

5 Consultants Liaise,adviseandworkcloselywithconsultantswithaviewtoengagingtheminshapingfuturestrategyandgrowth.

R.Gandothers ON-GOING

LeadershipTeamcolleagues1

C PEOPLE

1a CEOToprovideN.O.withanysupportandadvicethatshemayrequireduringtheprocessoffinancialefficiencyandimprovement. R.G.andP.R. ON-GOING

1bToprovidesupporttoN.O.toensurethattherelationshipwithstakeholdersremainspositiveandservesthebestinterestsofthecompany. R.G.andP.R. ON-GOING

1c ToprovideN.O.withanysupportshemayrequirewithregardtoprocessesandsystemsatcompany. R.G.andP.R. ON-GOING

2a AbdullahHussainToprovideA.H.withanyhelpshemayrequirewithregardtothesupportfunctionsoffinanceandMIensuringalldatareportsareprovidedinatimelymanner. R.G.andE.T. ON-GOING

3a ToworkcloselywithP.A.toensurecostsavingsarerealisedandmonitored.Andincometargetsaremonitoredandanypre-emptiveactiontaken.

R.H.andP.A. ON-GOING

3b TosupportP.A.inthepreparationofmonthlymanagementaccountsandinparticularforecastingandappraisal.

R.H.andP.A. ON-GOING

3c Toprovidethesupportandanyadviceonthepreparationoftherollingtwelvemonthcashflowforecast. R.H.andP.A. 18/10/16

3d WorkcloselywithP.A.withregardtoprocurementactivitiesinrelationtohotelsandinsurance R.H.andP.A. 18/10/16

4a NeilHollioake ToworkcloselywithN.H.toensureareportingcycleisagreedsothatdataandreportingrequirementsarefulfilledonatimelyandefficientbasis

R.G.andN.H. ON-GOING

4b EnsurethatMISareseenaspro-activeandmeettheneedsofcolleaguesandstakeholders.WorkcloselywithN.H.toensurethatthisisthecase

R.G.andN.H. ON-GOING

5a ProvideM.C.withthenecessarysupportandguidancewithregardtotheplanningprocessesatthecompany R.G.andM.C 18/10/16

5bToworkwiththeInterimVPandhelpcompletetheminireviewofstaffingtoconsolidateMarketingandBusinessDevelopmentUnit. R.G.andM.C 28/11/16

5c ToprepareforBoardapprovalafeespolicytoinformbusinessplanningand2017budget. R.G.andM.C 28/11/16

MakhanChorr

PushaqAlhari

DSYSTEMSANDPROCESSES

1 FRS102WorkcloselywithA.B.andE.T.toensurethattheproductcostingandcontributionanalysisisaddedtothebusinessplanningprocess R.G.andothers 04/12/16

2 CashflowForecastingThedataandreportsfromthebusinessplanningprocessshouldfeedintothebudgetprocess-ensurethisisoptimised R.G.andothers 18/11/16

3 ReportingCyclePrepareandagreea"ReportingCycle"whichencapsulatesallofthebusinesscriticalreportsandinformationrequiredforsuccess. R.G.andothers 18/11/16