BA(Hons) Tourism Management Programme Specification from the Faculty of Arts and Humanities
(pending departmental ratification)
Version: 2015/6.1
Last updated: August 2015
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BA(Hons) Tourism Management - Programme Specification
Key Facts
1. Study mode(s) and period of
registration
Full-time or part-time
Minimum 3 years maximum 6 years (full-time)
Minimum 4 years maximum 10 years (part-time)
2. Frequency of intake Annually in September
3. Awarding body Liverpool Hope University
4. Teaching location(s) Hope Park
5. Final award(s), including any
interim awards
BA Tourism Management; Diploma HE (240
credits, achieved by successfully completing two
full years of study); Certificate HE (120 credits,
achieved by successfully completing one full year
of study)1
6. Relationship with Subject
Benchmark Statement
The benchmark for Hospitality, Leisure, Sport and
Tourism (HSLT), 2008 (the national expectations of
what a good degree in this subject should contain)
has been fully used in the development of this
provision.
7. FHEQ level(s) 4, 5 6 (first, second and third year at University)
8. Date of initial validation June 2012
9. Date of first intake September 2012
10. Date of last Review (if
applicable)
14th May 2013
11. Additional Costs to Students
(£estimate)
Purchase of key texts: likely to be £200 over 3 years
Field visits in Tourism Management (can be up to
£400) over 3 years. This has been subsidised by
the University in the past, and currently,
negotiations are being undertaken whereby the
University continues to offset the full economic
costs.
12. Professional Statutory or
Regulatory Body (PSRB)(s) (if
applicable) with date/outcome
of last PSRB approval
Not applicable
1 Note that interim awards are only given if for some reason students end their studies after one or two years.
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Aims and Learning Outcomes
PROGRAMME AIMS:
The programme aims to provide student with:
1. An introduction to the factors, current issues and practices affecting participation in the Tourism
Management and leisure industry
2. A detailed understanding of domestic and international Tourism Management destinations
including an informed understanding of the different forms of new and alternative Tourism
Management
3. An introduction to key theoretical concepts, principles and practices of Tourism Management in
Tourism Management
4. Critical consideration of the characteristics and behaviour of tourists, evaluating the relationships
and interactions between Tourism Management producers and consumers
5. A detailed understanding of the principles and practices of events management
6. The development of research and investigative skills demonstrated through an original piece of
research into any aspect of Tourism Management
7. Developing a broad based knowledge and understanding of a range of current models, theories,
concepts, research and issues relating to key aspects of Small and Medium sized Enterprises
(SME), Voluntary and Community Organisations including large organisations, in the private,
public and not for profit sectors within the dynamic context and changing environment in which
they operate (applied to Tourism industry)
8. Developing a capacity for critical analysis through the application of extended knowledge within
a business and management context (to include a Tourism Management context)
9. Developing a capacity for critical evaluation of information in order to plan and investigate
strategies in a business and management environment (applied to a Tourism Management
environment)
10. Giving students an understanding of the role and importance of stakeholders of different types
of organisations, across a range of sectors, and provide an understanding of the nature and
relevance of ethics in Business. (and Tourism Management)
11. Providing students with a high quality business degree level programme which develops a range
of relevant skills in preparation for employment or further study (focused on Tourism
Management )
12. Developing ability amongst students to become autonomous and lifelong learners
LEARNING OUTCOMES:
Note that here and in the Curriculum Diagram the degree is shown in two halves, as Core – what every
student of the subject should be able to experience – and Additional, which presents the deepening and
enhancement that students taking it as a Single Honours programme will additionally be able to experience.
CORE: By the end of this year all students taking the Core should be able to:
Year One C.1) Understand and gain knowledge of current trends, practices and issues within
the Tourism Management industry
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C.2) Understand and examine a range of factors affecting Tourism Management
and leisure participation and choice
C.3) Examine and understand the nature of Tourism Management demand and
consumer markets
C.4) Demonstrate appropriate academic skills such as referencing, academic
writing, time management, and organisational skills; reflect upon their learning
and plan for the future
Year Two I.1) Analyse and demonstrate a detailed and critical understanding of the dynamic
nature of contemporary Tourism Management operations
I.2) Analyse and provide an informed understanding of the changing nature of
Tourism Management and tourists, and the rise of the alternative forms of
Tourism Management
I.3) A detailed and informed understanding and appreciation of Tourism
Management within its broader social, economic and political context
I.4) An understanding of research methodology and the ability to design and
execute a piece of research relevant to a Tourism Management issue
Year Three H.1) Undertake a critical evaluation of current and future trends in global Tourism
Management and the impact of Tourism Management development in both the
developed and the developing world
H.2) Critique the principles and practices of international Tourism Management
development and the promotion of global Tourism Management destinations
H.3) Critically analyse the knowledge and practical experience of the principles and
practice of events management, applied and demonstrated through the planning,
managing and staging a Tourism Management/leisure event
H.4) Critical evaluation of research methodology and the ability to design and
execute a piece of research relevant to a Tourism Management topic
Additionally by the end of this year students on Single Honours should also be able to:
Year One C.1. Examine a range of introductory organisational theories, in relation to both
the internal and external business environment, and be able to apply them to a
range of organisations (Small and Medium sized Enterprises, Voluntary and
Community organisations and large organisations) across different UK sectors
(private, public and not-for-profit)
C.2. Demonstrate, within a theoretical context, an understanding of business and
management principles from both a national and global perspective
C.3. Develop cognitive skills relevant to the study of business management
functions demonstrating an analytical and evaluative approach using written and
presentation formats
C4. Diagnose self and team skills and appreciate a range of study and resarch skills
including an some of the quantitative techniques available to business
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Year Two I.1. Evaluate the impact that the different functions of business management has
on organiastionsal development, and be able to apply them to a range of
organisations across different UK sectors (private, public and not-for-profit)
suggesting solutions for problems arising from that analysis
I.2.Critique and demonstrate the contribution of business and management
theories and practices to the area of business management
I.3. Evaluate, analyse and apply business management theories and practices in
the key areas of business management
I.4. Critique a range of primary and secondary research methods pertinent to
business managemnt and critically reflect upon it to enhance understanding of
the subject and capacity to think independently
Year Three H.1. Conduct an in-depth critical analysis of organisational theories and critically
apply them to their chosen sector (private, public or not-for-profit) providing
rationale for the recommendations for future developments of that organisation
and be able to communicate this effectively to specialist and non-specialist
audiences
H.2. Critically analyse a range of Strategic Management issues and apply within an
organisational context
H.3. Conduct an in-depth critical analysis of a range of business management
factors from a global and national perspective.
H.4. Critically review research developments within business management and
how they can inform practice or theory through the completion of an extended
research project
Teaching and Assessment
The normal pattern of teaching is that lectures, where all students are together, provide six hours of
contact time in the first year, and four in subsequent years; seminars, smaller groups usually of 15 to 20,
provide four hours per week, and tutorials, in groups of no more than about 10, two separate hours, in all
years. In addition tutors are available every week at designated times for one-to-one discussions.
Lectures are formal research-informed teaching events informed by both the Tourism and Business
Management disciplines. They are shared with students taking Business Management as a Major with
another subject; this mode of delivery is viewed as beneficial for all students, creating a wider learning
environment and opportunities for students to broaden their thinking.
Seminars and tutorials are specific to Tourism Management, the students meet together as a cohort, and
attend seminars and tutorials with the Programme Leader and staff who are experts in Tourism
Management. These creative learning engagements, taking place in smaller groups, enable students to
gain confidence in their own ability and to take more responsibility for their learning.
The tutorial system is key to delivery of the Tourism Management programme. These tutorials will be
significant in ensuring a high quality student experience and will reinforce the identity of the Tourism
Management course and its students.
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Assessment tasks have been devised in accordance with the university norms. Examinations are normally
held at the end of each academic year and in addition, students are required to complete a series of
assessment tasks during each year, which are linked to the topics covered in seminars and tutorials. These
typically include Business Reports, Essays, and a portfolio. In their final year, all students are also required
to complete a dissertation.
Curriculum Diagram
Year Indicative Topics Covered
One The historical development, concepts and theories underpinning the subject of
Tourism Management
The socio-cultural, economic and environmental impacts of Tourism Management
International and domestic Tourism Management - destination case studies
Tourism Management and Leisure demand and participation
Two Social, economic and political change in the Tourism Industry in the private and public
sectors
Structure and operations of the Tourism industry, including hotel, airline, tour
operators and travel agents
Tourism, mass Tourism Management and the circumstances in which it has developed
Forms of ‘new’, ‘alternative’ or ‘post-mass’ Tourism Management
The changing nature of tourists
Research methods for Tourism Management
Three Global trends, influences and demands on Tourism Management
Strategic marketing (including branding)
Planning, development and management of international Tourism Management
destinations and attractions
Organisational management principles and practices at international attractions and
destinations
Curriculum Diagram – Additional
Year Indicative Topics Covered
One Introduction and theoretical underpinning for OB
Individuals in organisations
Introducing Business ethics and Corporate Social Responsibility
Introduction to Strategy and Operations Management
Business organisations and the law
Human Resource Management (HRM)
Entrepreneurship
Micro economics
Marketing and MIS
Two Leadership
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Globalisation and markets
Sustainable development and social entrepreneurship
Strategic choices and decision making
Project Management
Knowledge creation
Performance and reward management
Macro economics
Money theory and social economy
Decision making and communication
Managing Finance
Three Organisational design and change
Management Information Systems (MIS)
Introduction to strategic choices
Performance and reward management
Macro economics
Money theory and social economy
Developments in the third sector
Strategic management
Project management
Further Information
Development of Key Generic (transferable) and Subject-specific skills for both core and additional
curriculum for students completing an Award in Tourism Management
An honours graduate in Tourism Management will be able to demonstrate a subject specific
understanding of:
the nature and characteristics of tourists and, in particular:
o be able to explain the patterns and characteristics of Tourism Management demand and the
influences on such demand (level C)
o have an understanding of the ways in which tourists behave at destinations (Level C and I)
o understand the cultural significance of Tourism Management for tourists and societies
(Level I and H)
the products, structure of and interactions in the Tourism Management industry, including being
able to:
o demonstrate an understanding of the structure, operation and organisation of the public,
private and not-for-profit sectors and their activities (Level C and I)
o evaluate the factors that influence the development of organisations operating in Tourism
Management (level C)
o analyse relations between consumers of Tourism Management and the providers of Tourism
Management services (Level I and H)
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relationships between Tourism Management and the communities and environments in which it
takes place, in particular:
o being able to evaluate the contribution and impacts of Tourism Management in social,
economic, environmental, political, cultural and other terms (Level C and I)
o having an understanding of, and being able to evaluate, the approaches to managing the
development of Tourism Management through concepts of policy and planning (Level C and
I)
o appreciating the ethical issues associated with the operation and development of Tourism
Management (Level I and H)
o having an understanding of the issues and principles of sustainability and social
responsibility in the context of Tourism Management (Level I and H)
Subject Specific Skills for the Additional:
Taken from the Business Management Major these are aimed at business. However through the seminar
and tutorial these will be focused on the tourist industry and Tourism Management
The range of subject-specific abilities that students would be expected to develop as defined within the
QAA Subject benchmark for ‘General Business and Management’ (2007) and implemented within this
programme are:
the inclusion of European, global and international business management principles and practice
competence in using business management theory, concepts and models of business problems and
phenomena to understand:
o markets - the development and operation of markets for resources, goods and services
o customers - customer expectations, service and orientation
o finance - the sources, uses and management of finance; the use of accounting and other
information systems for managerial applications
o people - the management and development of people within organisations
o operations - the management of resources and operations
o information systems - the development, management and exploitation of information systems and
their impact upon organisations
o communication and information technology - the comprehension and use of relevant
communication and information technologies for application in business
o the changing role and business models of firms, companies and organisations within a rapidly
evolving social and business culture
competence in using cognitive skills of critical thinking, analysis and synthesis. This includes the:
o capability to identify assumptions, evaluate statements in terms of evidence,
o ability to detect false logic or reasoning, to identify implicit values, to define terms adequately and
to generalise appropriately
o effective use of problem solving and decision making techniques when using appropriate
quantitative and qualitative skills including identifying, formulating and solving business problems.
o ability to create, evaluate and assess a range of options together with the capacity to apply ideas
and knowledge to a range of situations
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o effective use of communication, oral and in writing, using a range of media which are widely used in
business such as the preparation and presentation of business reports
o numeracy and quantitative skills including data analysis, interpretation and extrapolation
competence in numeracy and quantitative skills including data analysis, interpretation and
extrapolation
the ability to analyse, assess and communicate empirical information about business management
the ability to identify and deploy a range of research strategies including qualitative and quantitative
methods and the use of published data sources and to select and apply appropriate strategies for
specific research problems (level I and H).
through the programme of visiting speakers and annual research days, the ability to engage with
leading academics and business management professionals as they reflect on business management
policy development and research and professional practice.
Generic (Transferable) Skills
As these are generic skills they will mainly start to be introduced to students at level C and, as they
progress through to level H, they are required to become more critical and to challenge pre-existing ideas,
theories etc. Study skills will be introduced at level C and these will build into research skills half way
through the programme in order to aid the student at level H in the completion of the Tourism
Management related research project.
An honours graduate in Tourism Management will be able to demonstrate a generic understanding of the
following enabling them to:
apply knowledge to the solution of familiar and unfamiliar problems (year one)
describe, synthesise, interpret, analyse and evaluate information and data relevant to a professional or
vocational context (year one and two)
develop a sustained reasoned argument, perhaps challenging previously held assumptions (year one
and two)
demonstrate effective communication and presentation skills (year one onwards)
work effectively independently and with others (year one Onwards)
take and demonstrate responsibility for their own learning and continuing personal and professional
development (year one Onwards)
self-appraise and reflect on practice plan, design, manage and execute practical activities using
appropriate techniques and procedures whilst demonstrating high levels of relevant skills (year one
Onwards)
research and assess paradigms, theories, principles, concepts and factual information, and
apply such skills in explaining and solving problems (Year one to three)
critically assess and evaluate evidence in the context of research methodologies and data
sources (year one and two)
critically interpret data of different kinds and appraise the strengths and weaknesses of
approaches adopted (year two and three)
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plan, design, execute and communicate a sustained piece of independent intellectual work
which provides evidence of critical engagement with, and interpretation of, appropriate data
(year two and three)
recognise and respond to moral, ethical, sustainability and safety issues which directly pertain
to the context of study including relevant legislation and professional codes of conduct (year
two and three)
undertake fieldwork with continuous regard for health and safety of self and others (year two
and three)
Special Features of the programme
There are a number of distinctive features of this programme:
It offers students a balanced curriculum which considers both applied and academic aspects of
Tourism Management.
It offers students the opportunity to specialise at Level H in academic or operational aspects of
Tourism Management, which is the foundation for a range of master’s programmes.
It can potentially equip students for employment in the Tourism Management industry Locally,
nationally and internationally
It seeks, particularly at Level C, to adopt an inter-disciplinary perspective by highlighting the inter-
relationships between Tourism Management and leisure.
The Single Honours offers students the opportunity to participate in fieldwork in a range of
locations in the UK and internationally.
Inclusive Curriculum Design Statement
An inclusive curriculum is one that takes into account students’ educational, cultural and social background
and experience as well as the presence of any physical or sensory impairment and their mental well-being.
Guidance can be found at
http://www.heacademy.ac.uk/assets/documents/inclusion/disability/ICD_introduction.pdf
Liverpool Hope University is “committed to developing a framework that ensures that equality and diversity
are mainstreamed into the full range of its activities” (Equality and Diversity Policy, revised 2012). The
Tourism Management provision accords with this commitment in a number of ways:
Applicants will be treated on merit (in accordance with university policy) and without discrimination
Students will be treated with fairness and dignity during the course of their studies
Teaching materials will be accessible to a diverse range of students and will be adjusted to particular needs
as appropriate
This programme is likely to have particular appeal to those groups who are traditionally under-
represented in Higher Education
The programme will be housed within the Geography Department which has a long history of supporting
students with specific educational needs (including during fieldwork)
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This award recognises that ‘an inclusive curriculum is one where all students’ entitlement to access and
participate in a course is anticipated, acknowledged and taken into account’ (Higher Education Academy,
Inclusive curriculum design in higher education, 2011, p. 7). It seeks to reflect the following principles, as
enunciated by the HEA:
- Anticipatory: Adopting an anticipatory approach reduces the need for reactive and individualised
responses that can arise when inclusive issues have not been considered at the design phase;
- Flexible: it is open, versatile and responsive to an evolving student population, and to changes in
circumstances that may require adaptations to accommodate student availability;
- Accountable: it encourages staff and students to be responsible for the progress they have made
against equality objectives and actions agreed;
- Collaborative: it builds on partnership between students, colleagues and other stakeholders including
professional bodies, sector bodies, international partners and employers to enrich the curriculum
content and relevance;
This translates into this provision as follows:
- Anticipatory: students are encouraged to think about maintaining a quality experience in the classroom
as a way of widening the interests and aspirations of all students. In this regard the student voice is
heard and acted upon through a number of mechanisms. These include:
o Staff-Student Liaison Committee meetings, the minutes of which are laid before the
departmental meeting;
o Monthly meetings between class representatives and the Head of Department;
o Student feedback, notably in the small group sessions;
o Student representation in the wider framework of Faculty and University Boards and
Committees
- Flexibility: Members of the teaching team – often with the support of colleagues in Student
Development and Well Being as well as Student Administration - make every effort, within the
framework of University regulations and processes, to meet with individual student needs responsively,
creatively and fairly. This approach includes meeting with students in difficulty outside of office hours
or, subject to due process, setting alternative assessment forms;
- Accountability: The teaching team and students share a responsibility to uphold inclusivity and fairness
for everyone. Through the structure of small teaching groups, in particular, potentially harmful or
hurtful behaviour is intercepted and positive relations fostered;
- Collaborative: To ensure enhanced opportunities for students, the teaching team fosters collaborative
relations with a range of professional bodies.
ENTRANCE REQUIREMENTS
http://www.hope.ac.uk/undergraduate/howtoapply/entryrequirements gives full details. There are no
special requirements.
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In certain circumstances the University also permits study that students have already carried out at
University level to be taken into account – see
http://www.hope.ac.uk/aboutus/governance/qualityassurance/accreditationofpriorlearning/
This specification last updated:
August 2015
Updated by:
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