SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
Your Workshop Title Goes Here
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Automotive Quality Management
Systems Conference
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SAFETY BRIEFING PLEASE NOTE THE FOLLOWING IMPORTANT INFORMATION:
On Arrival
Please wear visitor badges
This is a no smoking building and visitors are asked to smoke outside.
Whilst Onsite
No fire drill is scheduled
In the event of a Fire, leave the building using the nearest fire exit which is directly opposite concourse suite 30. DO NOT USE
THE LIFTS.
If you require First Aid treatment, please inform a member of staff and a qualified first aider will be called immediately. Please
ensure that you provide the staff member with the casualties location. In an emergency dial 999.
Personal belongings are left entirely at owner’s risk.
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
09:00
Registration and networking
10:00 Session one
10:05 – 10:20
10:20 – 10:40
10:40 – 11:00
11:00 – 11:20
Welcome address (Mike Hawes, CEO, SMMT)
Introduction to SMMT QMD (Dr. Chris Owen, CEO, SMMT Industry Forum)
New IATF 16949 standard and transition status (James Bruin, Chairman – IATF)
JLR keynote address – Increasing value creation through People Growth and Development (Nigel Blenkinsop, Director, Company Quality &
Automotive Safety)
11:20 – 12:00 Coffee break and networking
12:00 Session two
12:00 – 12:20
12:20 – 12:40
12:40 – 13:00
BMW address – remark on automotive quality issues (Tom Grantham
BMW Group, Parts Quality Commodity Manager)
Developments of MMOG/LE in support of IATF (Mike Dickinson, SMMT Industry Forum)
Panel discussion and Q&A with this morning’s speakers
13:00 – 14:00 Lunch and networking
AQMS 2018 – Day 1
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
14:00 Session three
14:00 – 14:20
14:20 – 14:40
14:40 – 15:00
UKAS perspective on automotive quality management standards & Brexit (Steve Randall, Accreditation Specialist – certification)
New global FMEA standard - FMEA Alignment AIAG and VDA (Jochen Pfeufer, Joint Project Leader, VDA QMC)
Product safety from an Automotive perspective (Peter Shervington, Principal Associate, Eversheds Sutherland)
15:00 – 15:30 Coffee break and networking
15:30 – 16:00 Panel discussion and Q&A with this afternoon’s speakers and closing remarks, Dr. Chris Owen, CEO, SMMT Industry Forum
17:30 Pre-dinner drinks and networking (room 32 next door)
18:30 Dinner (in here)
AQMS 2018 – Day 1 continued…
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
8:45 Welcome and Introduction to workshops
09:00 – 09:55 Session one
SESSION ROOM
A)
B)
C)
Evaluating the Measurement Process – we need good measurements, don’t we? - NPL
Non conformity management (theory) - evaluation of corrective actions, based on “Rules”
Adam Woodward, SMMT Industry Forum
VDA Formel Q (general introduction - theory), Connection to other tools and techniques (practice) Oliver Smith, Bentley Motors Limited
10:00 – 10:55 Session two
A)
B)
C)
Product Verification & Smart Quality – good practice in the collection and application of reliable measurement data in the digital age - NPL
Non conformity management (theory) - evaluation of corrective actions, based on “Rules”
Adam Woodward, SMMT Industry Forum
VDA Formel Q (general introduction - theory), Connection to other tools and techniques (practice) Oliver Smith, Bentley Motors Limited
11:00 – 11:20 Coffee break and networking
11:20 – 12:15 Session three
A)
B)
C)
Risk based thinking – Max Collier, SMMT Industry Forum
‘To forearm is to forestall’: Practical, pre-emptive steps to minimise product liability risk – Peter Shervington, Eversheds Sutherland
IATF 16949 - Various types of audits (theory) and Process approach to auditing - how to use turtle diagram for effective system audits (practice) – Helena
Thompson, SMMT Industry Forum
12:15 – 13:15 Lunch and networking
AQMS 2018 – Day 2
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
13:15 – 14:10 Session four
SESSION ROOM
A)
B)
C)
Risk based thinking - Max Collier, SMMT Industry Forum
IATF16949 Standard/ Sanctioned Interpretations and Frequently Ask Questions Forum – Adam Woodward, SMMT Industry Forum
‘When the rubber hits the road’: Managing product safety crises and corrective actions – Peter Shervington, Eversheds Sutherland
14:10 – 15:05 Session five
A)
B)
C)
APQP implementation – Max Coller, SMMT Industry Forum
Geometric Dimensioning & Tolerancing – Ian McCleod, GD&T
‘To forearm is to forestall’: Practical, pre-emptive steps to minimise product liability risk – Peter Shervington, Eversheds Sutherland
15:05 – 15:25 Coffee break and networking
15:25 – 16:10 Session six
A)
B)
C)
APQP implementation – Max Coller
Geometric Dimensioning & Tolerancing– Ian McCleod, GD&T
‘When the rubber hits the road’: Managing product safety crises and corrective actions – Peter Shervington
16:15 Day 2 Closing remarks, Dr. Chris Owen, CEO, SMMT Industry Forum
AQMS 2018 – Day 2 continued…
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
AQMS 2018 – Outline objectives 1. Gain insight into latest Automotive Quality Management developments
from international industry leaders.
2. Raise the profile and create a community of practice for Automotive
Quality Management Professionals in the UK – Share, debate, network,
learn….
3. Ensure SMMT provides an increased level of support and engagement for
quality management professionals in the future - OEMs and supply chain
companies
4. Provide professional development and training to boost competence
across the profession
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
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Mike Hawes, CEO, SMMT
Welcome address
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
Mike Hawes
20 November 2018
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
A time of unprecedented change
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 11
856,000 jobs in automotive
186,000 jobs in manufacturing
2,722,325 engines manufactured
2.54 million vehicles registered
UK Automotive Sector
Facts
£82 billion turnover
£20.2bn value added
1,334,538 vehicles exported
1.67 million vehicles manufactured
annually
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 12
Registrations October 2018
• UK new car market falls -20.5% in September to 338,834 units as regulatory changes impact supply.
• Volumes down across all sectors, as testing backlogs affect consumer, fleet and business deliveries.
• Industry welcomes tough new certification test, with even greater range of new-tech cars on way.
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 13
September 2018 manufacturing data
• British car manufacturing declines -16.8% in September, with 127,051 units produced.
• Production for UK and overseas markets falls -19.0% and -16.2% as supply issues continue.
• Year-to-date output down -6.6% to 1,171,765 units, with eight in 10 destined for export.
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 14 PAGE 14
Key issues
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 15 PAGE 15
Automotive Sector Deal Launch at SMMT - 8 January 2018
• Autodeal among first four sector deals under Industrial Strategy
• First in a ‘rolling series of intended deals’ with the sector
• £246m Faraday Battery Challenge over four years
• £250m CAV funding - R&D and testing infrastructure
• £16m Supplier Competitiveness Improvement programme - match funded by industry
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 16 PAGE 16
European CO2 targets
Driving clean mobility
35%
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 17
Market trends and rise of alternatively fueled
vehicles
New car registrations New AFV registrations
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 18
The air quality story
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 19
Air Quality
National Air Quality Plan
• Birmingham – CAZ D
• Leeds – CAZ B
• Southampton – CAZ B
• Nottingham – No charging
• Derby – No Charging
• London – ULEZ
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 20
From CAVs to connected mobility solutions
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 21 PAGE 21
Where we are today in the automation journey
L0 L1 L3 L4
Au
tom
ati
on
L
eve
l
Driver continuously in control of speed
and direction
Driver continuously performs the
longitudinal or lateral dynamic
driving task
Driver must monitor the
dynamic driving task and the
driving environment at
all times
Driver does not need to monitor
the dynamic driving task nor
the driving environment at all times; must always be in a
position to resume control
Driver is not required during
defined use case
No intervening vehicle system
active
The other driving task is performed by the system
System performs
longitudinal and lateral driving
task in a defined use
case
System performs
longitudinal and lateral driving
task in a defined use
case. Recognises its performance
limits and requests driver to resume the
dynamic driving task with
sufficient time margin
System performs the lateral and longitudinal
dynamic driving task in all
situations in a defined use
case
System performs the lateral and longitudinal
dynamic driving task in all situations
encountered during the
entire journey. No driver required
Driver
only Assisted
Partial
Automation
Conditional
automation High automation
Full
automation Dri
ve
r
L5 L2
Example: Park Assist Traffic Jam Assist Highway Patrol Urban Automated
Driving
Full end-to-end
journey
OICA’s Levels of Automated Driving,
based on SAE J3016
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 22 PAGE 22
Why CAVs matter
• >94% of accidents due to
human error
• Low-speed AEB – ↓38% real
world rear-end crashes
• 2,500 lives saved, 25,000
serious accidents prevented
(2014-2030)
• Truck platooning: potential headway gap 6-
22m (0.3-1.0 sec) at 50mph
• Urban roads, peak traffic, low numbers of
AVs: -12% delays, +21% journey time
reliability
• ITS using V2V and V2I: ↓CO2 emission
≤20%
• 6/10 with limited mobility – quality of life
• 1/2 young people would use an AV today if
they could
• 1/2 with mobility-related disabilities –
pursue hobbies outside home; 2/5 – better
access to healthcare
• 47% older people – more easily fulfil day-
to-day tasks (e.g. grocery shopping)
• £51bn value added p.a. by
2030 (2014 prices)
• 320,000 additional jobs by
2030 (25,000 in automotive
manufacturing)
• US study: 15% tighter parking
spaces, overall ↓5.7bn m2
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 23
Connected vehicle services today and in
the future
Vehicle-to-
Infrastructure
(V2I)
Vehicle-to-
Vehicle (V2V)
Vehicle-to-Cloud
Vehicle-to-
Person
Smartphone
Mirroring
Navigation
Location-based
Services
Emergency Call
Stolen Vehicle
Tracking
Roadside
Assistance
Software-over-
the-air
Fleet
Management
Remote Vehicle
Interaction
Entertainment
High-Definition
Map Updates
Insurance
In-car WiFi
Mobility
Services
Connected
Vehicle
Services
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 24
Value shifts in the automotive industry
Source: PwC Connected Car Report 2016
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 25 PAGE 25
Brexit
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 26
Trade: Brexit Automotive Priorities
Government must agree the Withdrawal Agreement with the EU as soon as
possible, rule out a ‘no-deal’ Brexit and secure the transition
Remain in the customs union to guarantee the free flow of goods across
the border.
Secure the benefits of single market, maintain regulatory harmonisation
and avoid non-tariff barriers.
Retain the ability to access talent freely and from across the EU.
Securing existing preferential trading arrangements with third country
markets.
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 27
Trade: US Auto Investigation
Context Process Content Risks
•Automakers
meeting with
Trump (05/11)
•US focus on
trade
imbalance
• EU 10% tariffs
on cars vs US
2.5%
•232
Investigation
announced on
May 23
•Max 270 days
investigation
•Decision on
remedies by
the President
• Imports of EU
finished
vehicles, parts
and components
•National security
angle
•Criteria for
companies’
exceptions
•Criteria for
countries’
exceptions
•Political decision
weakens legal
arguments
•Additional tariffs
on 15% of UK car
exports (20%-
25%)
•Tougher
standards?
•Escalation of
tensions
•Forced localization
INTELLECTUAL PROPERTY OF THE SOCIETY OF MOTOR MANUFACTURERS AND TRADERS LIMITED
PAGE 28
Increasing importance of standards
An important enabler of UK competitiveness
• New product technologies - Batteries,
motors, power electronics…
• Move to connected and autonomous
• Digitalisation of manufacturing and the
supply chain
• Upskill the UK workforce
• Boost productivity
Formation of SMMT QMD
• Increased organisational focus and industry
engagement to support the development of
management system standards, particularly
IATF.
• Effective governance of standards – Increased
visibility and importance given to SMMT IATF
Oversight Office
• Engaging more actively with the industry to
support the widespread adoption and increase
UK based capability.
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
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Dr. Chris Owen, Chief Executive, SMMT IF & IATF Member
SMMT Quality Management Division (QMD)
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
Remaining competitive
Dynamic Diverse Vibrant World class
Anchoring and increasing
the competitiveness of
vehicle assembly in the
UK
Developing an
internationally competitive
supply chain in the UK
1
2
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
International competitiveness – Importance of standards
Industrial Strategy & Policy
Industry
Standards Technology
Skills Business
Environment
Supply
Chain
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
Standards underpin competitive performance
Automotive
Standards
Delivery
Flexibility
Cost
Customer
experience
Technology or
Product
Quality
Prevention
Conformance
Appraisal
Non-conformance
Scrap Rework Warranty
Supplier
Internal
Customer
NPI
Process
Risk
Management APQP
PPAP
Rework
End of line
pass rate
Yield/capacity
Service
Level Value
Lead time
Product mix
Process stability
Batch size
Yield
Inventory levels
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD – Organisational purpose
1. Ensure the UK Automotive industry plays an active role in the development of
national and international automotive management system standards
2. Effective governance of international automotive management system
standards
3. Effective implementation of international automotive management standards
across the UK to improve competitive performance
“Ensuring standards support the competitive
performance of the UK Automotive Industry”
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD - Objectives
1. Increase SMMT levels of support for the International Automotive Task Force (IATF) - Operational
delivery of the scheme through the SMMT IATF Oversight Office and the long-term IATF vision and
strategy.
2. Establish SMMT QMD as the national centre of excellence for Automotive management system
standards. The ‘go to’ place for standards related support, providing practical expertise, knowledge
and resources to enable the UK automotive industry to become more competitive.
3. Create a ‘Community of Practice’ for Automotive Quality Management professionals, allowing active
engagement with the Automotive industry to
a) Gain consensus on industry challenges and trends
b) Inform industry on latest developments and thinking on management system standards
c) Development of the profession and national competency
4. Maintain and establish linkages to national and international bodies and stakeholders and be the
voice of the UK automotive industry on quality management system standards
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
An established national model
1. Specialist department
- Organisation of
working groups
2. IATF Oversight
Office
3. Training & professional
development
4. Publications
5. Conferences &
seminars
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD – Automotive quality management under one umbrella
Working
& technical
interest groups
Training &
professional
development
Seminars
&
conferences
Publications
&
information
Practical
support
& guidance
IATF
Oversight
Office
National
& international
liaison
Raising the profile of the automotive quality management profession
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD - Organisation
SMMT Birmingham Office
2680 Kings Court
The Crescent
Birmingham Business Park
B37 7YE
+44 (0) 121 7176600
Working
& technical
interest groups
- Niall Kealey
- Mike Dickinson
- Chris Owen
- Adam Woodward
Training &
professional
development
- Andy Kennard
- Training Team
Seminars
&
Conferences
- Beth Osborne
- Chris Owen
Publications
- Michelle Messer
Practical
support
& guidance
- Mike Dickinson
- Niall Kealey
IATF
Oversight
Office
- Niall Kealey
- Louise Lewis
- Nick Davies
National
& international
liaison
- Chris Owen
- Niall Kealey
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD - International Automotive Task Force IATF16949 Standard
To be the Global Quality Management System for the Automotive Industry to satisfy customers, create stakeholder
value and promote excellence in design, development, manufacture and provision of mobility solutions.
2,920
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD – International Automotive Task Force IATF16949 Standard
Over 60,000 certificates worldwide
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD – IATF Oversight Office
• Operation and governance of the scheme
• Development and management of Certification Bodies, CBs – Training, Witness Audit…..
• Monitor performance of the scheme
• Continuously improve the scheme – FAQs & SIs
• Engage with OEMs and suppliers to encourage and support adoption of the standard & gain
industry feedback and consensus
• Provide technical advice and guidance on scheme operation to OEMs, Suppliers and CBs
Niall Kealey
IATF Oversight Manager
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT IATF Oversight
URS NQA LRQA IRQS BSI
SMMT QMD – IATF Oversight Office
Certification Body Monitoring
• OEM directed witness audits
• Ratio of NCs witnessed vs. non
witnessed audit
• Ratio of major NCs witnessed
vs. non-witnessed
• % Audits with zero NCs
• Office Audits
• Dealing with poor performance &
sharing best practices
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD – IATF Industry Association Role
1. Developing and actively deploying the IATF vision and strategy
• Imperative and initiative delivery
• Industry expertise/consensus
• Improving scheme effectiveness
2. Provide the management support and resources for effective Oversight Office
operation
3. Create internationally common resources – Training, publications, how-tos
4. Supporting suppliers and OEMs to adopt and effectively deploy the standard
• Answering questions and queries
• Providing technical guidance
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD – Creating a professional community
• Develop and expand existing Quality Network
• Link UK based industry expertise with development
of the IATF standard. Working groups on specialist
topics linked with international partners.
• Sharing of best practice, common industry issues,
challenges and solutions.
• Networking for the auto quality management
profession.
• Join “Automotive Quality Management Professionals
Community”
• Linkage to national Automotive Council activities
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD – Training & professional development
• IATF16949 Essentials
• IATF16949 Management
Awareness
• IATF16949 Internal Auditor
• IATF16949 Lead Auditor
• TPM for IATF16949
• Manufacturing Operations
IATF16949
• Supply Chain for IATF16949
• APQP & Core Tools
• VDA 6.3 & 6.3 Upgrade
Training
• Competence Training For
Certified Process Auditors
• Process Auditor Training &
Examination
• VDA 6.5 Product Audit Training
• Maturity Level Assessment
(MLA) & Field Failure Analysis
(FFA)
• Product Safety Representative
(PSB)
• VDA 2 Production Process &
Product Approval (PPA)
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD – Practical support for OEMs & Supply Chain
• Answering questions and providing clarity on IATF or other Automotive
standards
• Providing practical advice and guidance – SIs, FAQs or other….
• Gap analysis vs. standards with practical advice on potential improvements
• Feedback and expert opinion on how to ensure standard deployment increases
business effectiveness and competitiveness
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD – Publications
Rules for
Achieving IATF
Recognition –
5th Edition
IATF 16949:2016
Automotive Quality
Management
System
Standard
IATF Auditor Guide
3rd Edition
Implementing
Standardised
Work – A Guide
IATF 16949:2016
Automotive Quality
Management
System
Standard
New e-reader version
Now available for Apple
and Android
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD – Publications
APQP FMEA-4 MSA-4 PPAP-4 SPC-3 CQI-8 Layered
Process Audit
Guideline
CQI-11 Special
Process: Plating
System
Assessment
CQI-12 Special
Process:
Coating System
Assessment
CQI-18 Guideline
to Effective Error
Proofing
CQI-27 Special
Process: Casting
System
Assessment
CQI-21 Effective
Problem Solving
Leader Guide
CQI-20 Effective
Problem Solving
Practitioner Guide
CQI-14
Automotive
Warranty
Management
CQI-15 Special
Processes:
Welding System
Assessment
CQI 17 – Special
Process:
Soldering System
Assessment
CQI 23 – Special
Process:
Molding System
Assessment
CQI-24 Design
Review Based on
Failure Modes
CQI-9 Special
Process: Heat
Treat Systems
Assessment
D-11 Best
Practices in
Supply Chain
Product
Development
M-12 Business
Continuity
Planning for the
Automotive
Supply Chain
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD – Publications
VDA 2
Quality
Assurance for
Supplies
VDA 6
Certification
requirements for
VDA 6.1, 6.2, 6.4
VDA 6.3
Process Audit
VDA 6.2
QM-System
Audit
VDA 6.1
QM System
Audit Serial
Production
Automotive SPICE
Guidelines
Product Creation –
Maturity Level
Assurance
Product
Manufacturing and
Delivery – Robust
Production
Process
Marketing and
Service – Field
Failure Analysis
Product
Creation –
Special
Characteristics
VDA 6.5
Product Audit
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD – National and international liaisons
1. Disseminating international standards
to the UK based Automotive Industry
2. The voice of the UK auto industry in
national and international forums
3. Establishing UK based consensus
4. Sharing best practice and latest
thinking on Automotive management
system standards
ISO/TC176, QS/1 sub group
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD for the UK “Ensuring standards support the competitive performance of the UK Automotive Industry”
Skills
Technology
Supply
Chain
• Ensuring the quality profession is represented at the
national skills working group
• Professional qualifications & apprenticeship levy
leveraged for quality professionals – Particularly future
focussed skills
• National professional certifications
• HM Government support for the supply chain improves
quality management capabilities
• SMMT linkages through ACS and ASF can reach out
and engage with tier one and below
• Quality management capabilities for new technologies,
batteries, motors, power electronics, lightweighting….
• Connected and Autonomous
• Digitalisation of the supply chain – 4.0/IoT
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD for companies
1. Ensuring more than just compliance – Certification must = performance
2. Trusted single source for all Auto QMS related information and resources
3. Managing poorly performing IATF16949 certified companies
4. Direct help and support for your suppliers
5. Creating a single voice for UK based consensus and providing linkage to
national and international standards bodies and organisations
6. Developing your leadership, people and culture for quality performance
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
SMMT QMD for individuals
1. Advance your career – Professional development, play a leading role at
national level
2. Stay ahead of the game – Training and access to latest developments in
new technologies, standards, practices and tools as they relate to quality
management. IATF & VDA Approved.
3. Professional community – Ability to network and share experiences with
other Automotive Quality Management professionals
4. Help and support – Access to industry specialists and expertise to help
you be more effective in your role
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
Your Workshop Title Goes Here
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(James Bruin, Chairman – IATF)
New IATF 16949 standard and transition status
IATF Presentation to the U.K. Automotive Quality
Management Systems Conference
November 20, 2018
54
1. Welcome & Introduction
2. Transition Summary
3. IATF Next Steps
4. Vision & Strategy
5. Our Imperatives
6. Sample of Initiatives
7. Questions & Answers
55
Presenter: James Bruin Pages: 1 of 4
Item: Agenda
Date: Nov. 20, 2018
Subject: U.K. Automotive Quality Management Systems Conference
Current Position March 31, 2018
James S. Bruin
IAOB Executive Director, IATF Strategic Development
International Automotive Oversight Bureau (IAOB)
Chairman – IATF Meetings & Communication;
IATF Liaison A Representative – ISO/TC 176/SC 2
Southfield, Michigan USA
Previous Positions (35 Years)
1. FCA Head of Mopar Depot and Supplier Quality; IATF 16949
A. FCA Representative to the IATF
B. IAOB FCA Member of the Board of Director’s
2. FCA Manager of Supplier Warranty Programs
3. FCA Manager of NAFTA Controlled Shipping Programs (3CPR)
Presenter: James Bruin Pages: 1 of 2
Item: Welcome & Introduction
Date: Nov. 20, 2018
Subject: U.K. Automotive Quality Management Systems Conference
My Hobbies
Presenter: James Bruin Pages: 2 of 2
Item: Welcome & Introduction
Date: Nov. 20, 2018
Subject: U.K. Automotive Quality Management Systems Conference
IATF 16949 Transition Progress
1.On 1st of October 2017, a total of 66,946 ISO/TS 16949 certified sites needed to transition
A. 1,401 certified sites completed their transition prior to the mandatory start date 1 October
2017
2.As of 19 October 2018:
A. 53,669 sites completed a transition audit before the transition end date 14 September 2018
B. 4,768 transition audits still in “open” status
C. 48,901 sites are currently certified to IATF 16949
D. All previous active ISO/TS 16949 certificates expired on 14 September 2018
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Presenter: James Bruin Pages: 1 of 3
Item: Transition Summary
Date: Nov. 20, 2018
Subject: U.K. Automotive Quality Management Systems Conference
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Presenter: James Bruin Pages: 2 of 3
Item: Transition Summary
Date: Nov. 20, 2018
Subject: U.K. Automotive Quality Management Systems Conference
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Presenter: James Bruin Pages: 3 of 3
Item: Transition Summary
Date: Nov. 20, 2018
Subject: U.K. Automotive Quality Management Systems Conference
Presenter: James Bruin Pages: 1 of 1
Item: IATF Next Steps
Date: Nov. 20, 2018
Subject: U.K. Automotive Quality Management Systems Conference
IATF 16949 Future Direction
The IATF is increasing their focus and efforts to further strengthen the value/credibility of certification 1,401 certified sites completed their transition prior to the mandatory start date 1 October 2017
Increased focus on customer scorecards/metrics
Make sure IATF certification and supplier performance are aligned
Audits with zero non-conformities and unsatisfactory customer scorecard performance needs to elicit the question “why?”
Audit outcomes should identify systemic weaknesses that impact an organization’s performance negatively
62
Item: Vision & Strategy
Vision Statement
To be the Global Quality Management System for the Automotive Industry to satisfy customers,
create stakeholder value and promote excellence in design, development, manufacture and provision
of mobility solutions.
Pages: 1 of 4 Date: Nov. 20, 2018 Presenter: James Bruin
Vision Statement
Operating Principles/Quality
Management System
Imperatives
Initiatives
Tasks
Subject: U.K. Automotive Quality Management Systems Conference
63
Item: Vision & Strategy
Purpose of the IATF
A. Develop and promote the global quality management system requirements for the design, development,
manufacture and provision of mobility solutions
B. Develop policy, process and implement the operational infrastructure required to consistently measure
conformance of relevant stakeholders to the above quality management system requirements
C. Provide the necessary resources to support and increase the widespread adoption of the IATF standard
e.g. Training, standards, publications, guidance materials and communications (e.g. CBs, OEMs,
Suppliers and other interested parties)
D. Establish and maintain formal liaisons with appropriate bodies to support IATF objectives
E. Ultimately improve the performance of the automotive industry to continuously improve customer (e.g.
OEM & suppliers) satisfaction and stakeholder value
Pages: 2 of 4 Date: Nov. 20, 2018 Presenter: James Bruin
Subject: U.K. Automotive Quality Management Systems Conference
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5 Industry Associations
Pro
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ow
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au
tom
oti
ve
end
co
nsu
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5 IATF Oversight Offices see if this
42 IATF Approved Certification Bodies
2,400 IATF Certified Auditors
9 IATF OEM’sa
Automotive Consumer
Global Automotive Supply Base
Item: Vision & Strategy
Pages: 3 of 4 Date: Nov. 20, 2018 Presenter: James Bruin
Subject: U.K. Automotive Quality Management Systems Conference
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5 Industry Associations
Pro
gre
ssio
n t
ow
ard
au
tom
oti
ve
end
co
nsu
mer
5 IATF Oversight Offices see if this
42 IATF Approved Certification Bodies
2,400 IATF Certified Auditors
9 IATF OEM’sa
Automotive Consumer
Global Automotive Supply Base a
Item: Vision & Strategy
Pages: 4 of 4 Date: Nov. 20, 2018 Presenter: James Bruin
Subject: U.K. Automotive Quality Management Systems Conference
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Strategic: Imperatives
In order to make progress towards its vision the IATF has identified 5 strategic imperatives
1. Scheme Effectiveness
2. Promoting International Excellence
3. Global Growth
4. Technological Relevance
5. Growth in Services
Pages: 1 of 1 Date: Nov. 20, 2018 Presenter: James Bruin
Subject: U.K. Automotive Quality Management Systems Conference
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Strategic: Initiatives
Initiatives
• Audit day calculation based upon risk
Pages: 1 of 9 Date: Nov. 20, 2018 Presenter: James Bruin
Subject: U.K. Automotive Quality Management Systems Conference
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Strategic: Initiatives
Initiatives
• Audit day calculation based upon risk
• Certification must equal product quality
Pages: 2 of 9 Date: Nov. 20, 2018 Presenter: James Bruin
Subject: U.K. Automotive Quality Management Systems Conference
MUST
69
Strategic: Initiatives
Initiatives
• Audit day calculation based upon risk
• Certification must equal product quality
• Improve nonconformance follow-up verification
Pages: 3 of 9 Date: Nov. 20, 2018 Presenter: James Bruin
Subject: U.K. Automotive Quality Management Systems Conference
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Strategic: Initiatives
Initiatives
• Audit day calculation based upon risk
• Certification must equal product quality
• Improve nonconformance follow-up verification
• Improve certification audit data analytics
Pages: 4 of 9 Date: Nov. 20, 2018 Presenter: James Bruin
Subject: U.K. Automotive Quality Management Systems Conference
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Strategic: Initiatives
Initiatives
• Audit day calculation based upon risk
• Certification must equal product quality
• Improve nonconformance follow-up verification
• Improve certification audit data analytics
• Address soft-grading
Pages: 5 of 9 Date: Nov. 20, 2018 Presenter: James Bruin
Subject: U.K. Automotive Quality Management Systems Conference
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Strategic: Initiatives
Initiatives
• Audit day calculation based upon risk
• Certification must equal product quality
• Improve nonconformance follow-up verification
• Improve certification audit data analytics
• Address soft-grading
• Require GPS coordinates to be indicated on certificate
Pages: 6 of 9 Date: Nov. 20, 2018 Presenter: James Bruin
Subject: U.K. Automotive Quality Management Systems Conference
73
Strategic: Initiatives
Initiatives
• Audit day calculation based upon risk
• Certification must equal product quality
• Improve nonconformance follow-up verification
• Improve certification audit data analytics
• Address soft-grading
• Require GPS coordinates to be indicated on certificate
• Determine Standard applicability to suppliers that manufacture:
– electric, hybrid and other non-traditional powertrain systems.
Pages: 7 of 9 Date: Nov. 20, 2018 Presenter: James Bruin
Subject: U.K. Automotive Quality Management Systems Conference
74
Strategic: Initiatives
Initiatives
• Audit day calculation based upon risk
• Certification must equal product quality
• Improve nonconformance follow-up verification
• Improve certification audit data analytics
• Address soft-grading
• Require GPS coordinates to be indicated on certificate
• Determine Standard applicability to suppliers that manufacture:
– electric, hybrid and other non-traditional powertrain systems.
– autonomous/connected vehicles and their related support systems.
Pages: 8 of 9 Date: Nov. 20, 2018 Presenter: James Bruin
Subject: U.K. Automotive Quality Management Systems Conference
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Strategic: Initiatives
Initiatives
• Audit day calculation based upon risk
• Certification must equal product quality
• Improve nonconformance follow-up verification
• Improve certification audit data analytics
• Address soft-grading
• Require GPS coordinates to be indicated on certificate
• Determine Standard applicability to suppliers that manufacture:
– electric, hybrid and other non-traditional powertrain systems.
– autonomous/connected vehicles and their related support systems.
– components that are at risk to cyber attack.
Pages: 9 of 9 Date: Nov. 20, 2018 Presenter: James Bruin
Subject: U.K. Automotive Quality Management Systems Conference
Questions?
76
SMMT AQMS Conference | 20th -21st November 2018 Join the conversation: #AQMS2018
Your Workshop Title Goes Here
Join the conversation: #AQMS2018 Join the conversation: #AQMS2018
Increasing Value Creation through People Growth and Development
Jaguar Land Rover
Confidential ©2018
SMMT AQMS CONFERENCE INCREASING VALUE CREATION THROUGH PEOPLE GROWTH AND DEVELOPMENT
Nigel Blenkinsop
Director, Company Quality & Automotive Safety
Title: PR0258 – SMMT AQMS Conference RMP Retention: 02.02 C+6
Record Owner: Company Quality Business Office RMP Classification: Proprietary
Record Type: Transient Date Modified: 19th November 2018
SMMT AQMS CONFERENCE
- Company Quality Director
Nigel Blenkinsop
JLR Director - Company Quality and Automotive Safety
Commenced: 1st July 2018
Ambiguous Complex
Volatile Uncertain
SMMT AQMS CONFERENCE
- We Live in a ‘VUCA’ World…
My Key Role Accountability: To drive certainty in our processes and instil a risk management mind-set within the Leadership.
SMMT AQMS CONFERENCE
- Company Quality Director
My Leadership Purpose: To develop and unleash talent and create the environment where success is inevitable
SMMT AQMS CONFERENCE
- Integrated Operating Model
QOS LOS
POS
MOS Simplified view of operating model
• Demonstrating that
you’ve made a
difference
Having the:
• Individual Skills, Knowledge &
Competence
•Organisational Capability through
Process & Procedure
• The desire to be a
high performer
How have my previous experiences shaped my thinking?
SMMT AQMS CONFERENCE
- Company Quality Director
Sponsored Student, Grad, Engineer, Manager, Senior
Manager
14 years
Time
Pro
gre
ssio
n
SMMT AQMS CONFERENCE
- My Journey…
Values drives behaviour, behaviour drives culture, culture drives what you do…
Behaviour Impact Learning
SMMT AQMS CONFERENCE
- Ford Motor Company
Sponsored Student, Grad, Engineer, Manager, Senior
Manager
14 years
Director – Shared Service Operations and Manufacturing
Function
7 years
Time
Pro
gre
ssio
n
SMMT AQMS CONFERENCE
- My Journey…
Behaviour Learning
SMMT AQMS CONFERENCE
- BAE Systems
Impact
Sponsored Student, Grad, Engineer, Manager, Senior
Manager
14 years
Director – Shared Service Operations and Manufacturing
Function
7 years
3 years
Time
Pro
gre
ssio
n
JLR Director – Powertrain Operations
SMMT AQMS CONFERENCE
- My Journey…
2013 2017
Green field site = Blank sheet of paper
SMMT AQMS CONFERENCE
- Powertrain Operations – My First Opportunity
SMMT AQMS CONFERENCE
- Vision, Mission, Goal
Our Mission
To power the freedom and fulfilment in an individual’s life
Our Vision
Creating a legacy for generations to come through a
tenacious approach to continuous improvement. We will be
the benchmark for excellence across the globe. A proud and
passionate family who live the NURTURE FIRST values to
create a supportive learning environment where there is
equality and mutual respect for all.
Our Goal
To transform the way in which engines are manufactured to
be recognised as the new global benchmark for excellence!
SMMT AQMS CONFERENCE
- Vision, Mission, Goal
NURTURE F I R S T
Recruit Behaviours…Train Skills
SMMT AQMS CONFERENCE
- My Journey…
Sponsored Student, Grad, Engineer, Manager, Senior
Manager
14 years
Director – Shared Service Operations and Manufacturing
Function
7 years
3 years
JLR Operations Director – Solihull
Plant
3 years
Time
Pro
gre
ssio
n
JLR Director – Powertrain Operations
SMMT AQMS CONFERENCE
- Solihull Plant Operations
Our 2018/19 Commitment…
Making Cars = Making People
SMMT AQMS CONFERENCE
- Solihull Plant Operations
Grow Lead / Pro Lead – Group Leader Academy
2 Week Schedule Post Course
SMMT AQMS CONFERENCE
- Solihull Plant Operations
Lean Leadership Behaviour
GO LOOK SEE
COACH DON’T TELL
NEVER WALK PASSED A NOT
STANDARD CONDITION
ACT ON DATA
HEALTHY DISSATISFACTION
DO WHAT YOU SAY
SMMT AQMS CONFERENCE
- My Journey…
Sponsored Student, Grad, Engineer, Manager, Senior
Manager
14 years
Director – Shared Service Operations and Manufacturing
Function
7 years
3 years
JLR Operations Director – Solihull
Plant
3 years
Time
Pro
gre
ssio
n
JLR Director – Powertrain Operations
Director – Company Quality and
Automotive Safety
Now
We have developed a training
curriculum that includes:
• Data Driven Problem Solving
• Failure Mode Avoidance
• Drive Improvement
• Apply Customer Insight
What we do…
SMMT AQMS CONFERENCE
- Supplier Quality Development Programme
Team Improvement Circle (TIC) – Supplier Engagement
The TIC Vision:
Through the Team Improvement Circle (TIC)
programme, Jaguar Land Rover will enable and
empower its people to engage with the
business by ensuring they have the ability to
make positive changes to their workplace and
themselves.
SMMT AQMS CONFERENCE
- Company Quality
SMMT AQMS CONFERENCE
- Company Quality
TIC – Supplier Engagement
• Local Convention: 16th June 2018
• No Circles at Local Convention: 17
• Award setting: 2 Circles selected to represent
Lear at JLR UK Regional Convention
• Local Convention: 15th June 2018
• No Circles at Local Convention: 4
• Award setting: 2 Circles selected to represent
Plastic Omnium at JLR UK Regional Convention
Ambiguous Complex
Volatile Uncertain
SMMT AQMS CONFERENCE
- Creating Value in a VUCA World
Value = +£
SMMT AQMS CONFERENCE
- Creating Value in a VUCA World
= +££’s
£ Investment in your people
Jaguar Land Rover W/1/26 Abbey Road, Whitley Coventry CV3 4LF, UK
jaguarlandrover.com
THANK YOU
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