ATC Conference Call
August 10th, 2006
ATC August Conference Call Agenda:
2006 ATC Conference Action Item Update 2006 ATC Conference Voting Results and Next Step 2006 ATC Conference Survey Results Sage Summit – ATC Booth Update ATC Website Demonstration Learning Management System Update Ideas to increase student enrollments Curriculum Updates by Product Questions
2006 ATC Action Items
Completed Create map of Sage training facilities locations Determine why email messages are not getting to some ATCs Post copies of ATC email communications to ATC web site Clarify ATC Contacts – July/August ATC Newsletter ATC Principal and Administrator contacts posted to ATC web site Moved CT Conference Calls to Fridays Regional Business Partner Offer Survey (DECAPA)
A list of Action Items in progress can be found on the ATC web site
Tracked outgoing email messages to determine receipt and blocks. Communications sent from one of the following email addresses:
[email protected]@[email protected] [email protected] [email protected] [email protected][email protected]
Note: In order for you to ensure receipt, check your spam filter blocks.
Email Messages from Sage
ATC Website Updates
Demo
ATC Top Rated SuggestionsATC Open House Day (w/ web Sage Presentation) - Introduce Sage University
30% - Most Important
Create a Business Partner Code of Conduct/Non-compete for partners attending ATC course
30% - Most Important
Include licensing of old/obsolete curriculum into curriculum license pilot program 30% - Most Important
Change Authorized Training Center name to Authorized Training Campuses in conjunction with Sage University rollout
30% - Most Important
Business Partner Introductory Kit (need help from Sage to send to local Partners)
30% - Most Important
ATC Booth at Summit - ATCs to fund, Sage to help facilitate 25% - Most Important
Run a Regional Training Offer - allow BPs to attend at discount and/or at no-charge with paying customer
25% - Most Important
Create a turnkey Regional Training Offer follow-up template for ATCs 25% - Most Important
Create a poster of The ATC Code of Conduct 25% - Most Important
Run a Regional Training Offer (i.e. DECAPA) for new Business Partners 20% - Most Important & 6
Make copies of ATC training catalogs available in printed form to ATCs for their marketing efforts
20% - Most Important
2006 ATC Conference Survey Results
Response Overview Survey launched June 2006 27 total visits to survey 7 partial responses 20 completed survey results
Thank you for taking the time!
2006 ATC Conference Survey Results
How would you rate this year’s overall ATC Conference? 40%
35%
25%
Fair
Good
Excellent
65%
35%Yes
No
Where these objectives met?
2006 ATC Conference Survey Results
In reference to the ATC Conference, what are your opinions on the following:
5%
15%
25%
40%
25%
25%
20%
45%10%
35%
40%Presented Content
The Exchange of Ideas
Food during the conference
Poor Fair Good Excellent
2006 ATC Conference Survey Results
In reference to the ATC Conference, what are your opinions on the following:
5%
55%
30%
35%
15%
50%
30%
25%
15%
25%
Schedule
Presenters
Topics
Poor Fair Good Excellent
2006 ATC Conference Survey Results
How would you rate the Agenda for Day One:
5%
5%
40%
35%
45%
40%
40%
20%25%
10%
5%Welcome & Introductions
Program Update & Action Item Update
Alliance Program & Renewal Process
Poor Fair Good Excellent
2006 ATC Conference Survey Results
5%
10%
40%
35%
25%
25%
20%
25%
15%
35%
35%
Components of a Successful ATC & and CT
Product Updates
Product Roundtables
Poor Fair Good Excellent
How would you rate the Agenda for Day One:
2006 ATC Conference Survey Results
5%
10%
20%
45%
50%
35%
15%
10%
10%
30%
30%
30%
Sage Learing Services
Sage University Demo
ATC Marketing Update
Poor Fair Good Excellent
How would you rate the Agenda for Day Two:
2006 ATC Conference Summary
ATC Conference Survey Results will be posted to ATC web site Summary Assessment
Spend more time exchanging ideas and strategic level discussions Less time on topics we can cover in the Quarterly Conference Calls
or Newsletters and more time on strategic level topics More time on Product Roundtables
Sage Summit – ATC Booth
Dedicated committee planning the Sage ATC Booth
Confirmed participating centers
Update by committee member – Ruth Menter
Clifton GundersonAutomated Acct. Macdonald
Blytheco Martin & Assoc
Business Tech Oasis
Compudata Perryman
ERG Socius
Hightower SWK
Infinity Technology Advisor
Learning Management System Update
Sage University New centralized web
site for all Sage Software training related services
Customers and Partners can view their historical training activity
Sage Non-Profit Solutions and ACCPAC launched
Learning Management System
ViewCentral will replace the existing ATC Online Class Scheduler www.sagesoftware.com/education/partners
SalesLogix launch– August 21st
ATC training scheduled for Friday, August 11th Accounting Solutions
ATC training tentatively planning for the week of August 21st
How Will This Impact You?
Need to learn a new registration system How we handle registrations, in general, will remain the same
You will continue to confirm enrollments directly with the customer You will continue to secure payments and set pricing You will continue to manage cancellations
Biggest change All registrations for ATC classes must go through Sage Software Customers must establish a login at time of registration Creates one centralized area a customer can view all training
history
How Will This Impact You?
It’s new, so we need your help to transition smoothly
Help us by having one key point person in your organization who commits to learning the new system and filters questions through the assigned Sage resource
Janet Moore Manager, Sage Learning Services
CRM Solutions
Certified Trainer Certification
Many new features in version 7 Anytime Learning on the delta between v6.2 and 7.0 All Certified Trainers required to go through training before
ordering v7 curriculum Training is less than 2 hours plus 50-question exam
Online, anytime access 24/7 No charge – included in Certified Trainer fees
Available through Sage Software University
SalesLogix v7 Curriculum
Curriculum available in late September Sage-branded and uses new corporate format Completely updated for v7
Deliverables to Certified Trainers Classroom setup instructions PowerPoint slides Electronic files or materials to complete exercises Answers to “Checking Your Knowledge”
SalesLogix v7 Curriculum
Curriculum for SalesLogix v7.0 End User for Sage CRM SalesLogix v7.0
• Sales• Service (Separate Customer Service manual goes away)• Support• Marketing
Administering Sage CRM SalesLogix v7.0• HTTP Sync• Feature and Function Security• Service/Support Options
V6.2 curriculum will still be available for purchase
New Website
Sage Software University New corporate website for Sage Learning Services CRM going live in late-August Replaces http://www.sagesoftware.com/education One place for all SalesLogix and Sage CRM training
• Classroom• Anytime Learning (web-based recorded)• Realtime Learning (web-based with live instructor)
Training for SalesLogix ATCs on Friday, 8/11
Mike Long Manager Sage Learning Services
Sage Abra HRMS
Sage Abra HRMS Curriculum Updates
Closing Year End with Sage Abra Payroll Curriculum to be available 10/06 Year End training data closed through Q3 ’06 Open to Abra Payroll and Year End Certified Trainers only Contact Mike Long for certification information
Q3 Abra Training Data Posted to CT website
• (Curriculum Orders/Presentations/Abra)
Abra Curriculum Updates
Sage Abra HRMS 7.5/8.2 Currently developing curriculum Updates to:
• HR – 7.5/8.2• Payroll – 7.5• Train – 7.5/8.2• Attendance – 7.5/8.2
Release date scheduled for 10/06
Abra eRecruiter Curriculum available now Current Recruiting Solutions Certified Trainers recertify at no charge Contact Mike Long for new eRecruiter Certifications
Julie ElmCustomer and Partner Program Manager
Accounting Solutions
ACS-South Product Update
Sage PFW Updates for 5.5 release (September/October 2006) Trainer available end of December/beginning of January 2007 Student available 30 days upon release of trainer
Sage BusinessWorks Updates for 7.0 release (October/November 2006) Trainer available Feb/March 2007 Student available 30 days upon release of trainer
Sage MAS 500 No updates for 7.05 release
ACS-South Product Update
Sage MAS 90 and 200 Updates for 4.2 release (October 2006) Partner re-certification workshops anticipated for end of September Trainer available Jan/Feb 2007 Student available 30 days upon release of trainer
Course Focus Groups We value your input on course content improvements Scheduled meetings with those certified for specific courses
Thank you for attending!
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