RESUME PERSONAL PROFILE
Name : Andy Jeremiah Lam Email Address : [email protected] Telephone : 9650 9043 Date of Birth : 7th September 1980 Citizenship : Singaporean Marital Status : Married Gender : Male Written Language : English and Mandarin Language Spoken : English, Mandarin, Cantonese, Teochew and Hokkien WORK EXPERIENCE May 2014 – Present Castlery Pte Ltd Business Development Manager
• Currently leading the Sales and Marketing in Castlery.com • Liaise with Architects, Interior Designers and Property Developers for their clients’ project in
building/office/home furnishing • Plan and run all major marketing campaign for online and offline • Managing a Sale Team of 10 and make sure monthly target is met • Has grown company sales by 2000% after joining since May ’14 (Personal 468%) • Manage and maintain healthy store inventory with the logistic manager • Produce and shared daily/weekly/monthly sales reports with CEO and COO • Maintain and upkeep the standard of the showroom (Visual Merchandising) • Sales trainer for existing and new sale staff • Has helped to support Customer Service department to resolve challenging cases • Master Fixer – Has help logistic department to resolve/repair production issue
What I wish to look for In the next move : To look for a company which have a better planned career path/growth, that can unleash and
maximize my full potential. Apr 2013 – Apr 2014 Alpha Law LLC
Business Development Manager
• Develop and maintain constant rapport with Real Estate Agency leaders, Top Producers and New agents to acquire business from New Project Launches and Resale property market.
• Account management for all Agency leaders and their agents and client to ensure legal case is process smoothly
• Build strong network with all Major Local and Overseas bank’s Mortgage Bankers and help them to manage their client’s conveyancing cases and future referrals
• Conduct for legal talk for real estate agencies and agents (e.g. Propnex, ERA, Huttons, Savills, SLP, MORE Property, Trillion Property and Vestor).
• Provide 24/7 conveyancing and legal advice to clients and real estate agents • Provide real time legal/conveyancing solutions to clients at new project launches
Reason for leaving: To have a change in working industry and soar onto new heights in career progression with my current network base of clients and agents. With the skill set and network base, I’m looking at a new career industry to increase my current remuneration package.
Aug 2011 – Mar 2013 SRX (Singapore Real Estate Exchange) (Streetsine Pte Ltd) Business Development Consultant
• Maintain and develop new sales acquisition for SRX Analyzer , Agent Connect and Home Report
• Conduct group sale presentation and group training for 11 real estate agency leaders, directors, top producers and their business associates
• Account management for Agency leaders /directors and Top Producers and their team member to ensure 100% customer satisfaction
• Build strong rapport with clients for future business referral • Work closely with team members and marketing department to develop new sales ideas to
increase sales volume Reason for leaving: To look for something which has more to do in corporate sales (B2B) and something more
challenging with better remuneration package. June 2011 – Aug 2012 Global Merchant Funding Private Limited (Singapore)
Business Manager, SMEs
• Venture Capitalist • Provide financial solutions / funding to Small Medium Enterprise (SME) retailers using
Merchant Cash Advance system • Provide Invoice Factoring Services to SMEs • Help clients do well in their business and finance • Build strong rapport with stakeholders to ensure long term business relationship • Build up strong clientele base and provide excellent customer service • Keep abreast of financial developments and update clients of the their financial progress • Managing accounts of High Net Worth Companies for various industries (e.g. Fashion,
Travel, Schools, Restaurants, Catering, Manufacturing, Construction, Entertainments and etc.)
• Maintain personal / team sales • Excellent Team Player
Reason for leaving: To have a change of working environment and job scope. And seek the right career path for my
future. Oct 2010 – May 2011 Price Solutions, Standard Chartered Group New Business Manager, Mortgage
• Provide Mortgage loan advice to customers • Processing of Mortgage Loans • Telemarketing for new and existing Standard Chartered customers • Provide Personal Loan sales and services (Cash One, Salary Advance) • Provide sales of Credit Cards (Manhattan, Platinum Visa and Master Card) • Managing accounts of HNWI (High Net Worth Individual) • Provides Excellent Customer Charter mind set and services • Service a network of high profile of Housing Agents • Excellent Team Player (In-‐charge of arranging volunteer work for the team)
Reason for leaving: To have a switch of job scope, From B2C to B2B. June 2010 – Oct 2010 Homefinancing.com.sg (Subsidiary of Chivalric Knight Business Centre Pte Ltd (CKBC) Senior Mortgage Consultant / Mortgage Consultant Trainer / Activity Planner
• Provide training to new and existing consultants • Author for the training manual • Activities planner for all consultants in the company • Trainer for telemarketer • Providing customer on housing loan enquires • Work with various banks to provide customer with the suitable package • Acquire sales figure for the company • Providing good service to the customer with a one-‐stop solutions • Managing an account on HNWI (High Net Worth Individual)
Reason for leaving: To seek a better salary pay out in the field that I’m doing. Sep 2009 – May 2010 Singapore Housing Loan (Subsidiary of MoneyMind Esolutions Pte Ltd)
Housing Loan Specialist
• Providing customer on housing loan enquires • Work with various banks to provide customer with the suitable package • Acquire sales figure for the company • Providing good service to the customer with a one-‐stop solutions
Reason for leaving: Company was affected by the remuneration fee pay out by the banks, so company was force to
down size the mortgage consultant team. Aug 2006 – Sep 2009 Dave Fine Jewellery
Senior Sale Executive / Trainer
• In charge of operation of 3 existing counters at Orchard area • Provide training for new and existing staff on product knowledge and advance sale
techniques • Facilitate my customers by customizing jewellery that they wanted • Provide excellent customer care services • In charge of counters display (Visual Merchandising) • Do repair and after sales services • Maintain healthy sales target monthly • Always coming up with good marketing ideas n strategies to help boost the sales figure • Plan monthly work schedule • Motivate my peers to help them hit their monthly target • Absolute team player
Reason for leaving: To try a different industry and excel in it.
Jun 2000 – Aug 2006 Charlotte Atelier
Senior Sales Associate
• Providing customer service in sales of diamond purchases and all other general jewelry product
• Provide servicing of jewelry e.g. Cleaning and polishing • Visual Merchandiser • Assisted in the invoicing and dispatch of products • In charge of store keeping and stock checks
Reason for leaving: Have a different working environment and take up a different role in the industry Sep 2004 – Aug 2006 Good Music Productions
Account Manager (Per Show Basis) (Free Lance) • In-‐charge of company’s client account • Providing Deejaying, Emcee and Karaoke Jockey Services • Sound Engineer cum sound equipment specialize
• Show planner • Show coordinator • Outdoor sales • Provide sales presentation to client
Reason for leaving: To find a better job which can provide a better salary EDUCATION Jun 1999 Singapore Polytechnic – Jun 2001 Diploma in Mechanical Engineering (Transcript)
Jan 1993 Peirce Secondary School –Dec 1997 GCE ‘N’ Level (6 credits) – Dec 1998 GCE ‘O’ Level (6 credits) COMPUTER SKILLS • CRM • Microsoft Word • Microsoft Excel • Microsoft PowerPoint • Microsoft Outlook • Microsoft Access • Adobe Photo Shop CS6 • Adobe Premier 7 • Auto-‐Cad • C Programming (Boland C++) • Microsoft Networking INTERESTS AND HOBBIES __________________________________________________________________________________________________ • Golf • Cycling • Rock Climbing • Photography • Reading • Traveling • Wine tasting • Fishing • Outdoor Sports
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