Amplify IT Relevance
while Shifting to the Cloud
Senior Vice President, CIO
NetApp
April 2014
Cynthia Stoddard
2
A View into
NetApp IT
1
Sharing
Our Journey
& Knowledge
2
Amplify
IT Relevance
Along the Way
3
NetApp Confidential - Limited Use Only
3 NetApp Confidential - Limited Use Only
13,000 employees, 150+ countries
7 IT data center locations
5 Engineering data center locations
~300 Business Apps; 6 Tier-1 Apps
~4,000 Systems / ~3,000 Virtual
~10 PB storage
4
Supporting
$6.3B Enterprise NetApp IT
NetApp Confidential - Limited Use Only
Economic Uncertainty
Accelerated Business Demands
Explosive Data Growth
Fast Adoption of New Technologies
Cost Pressures & Budget Cuts
Constantly Balancing
Risk, Cost and Agility
5
Same as all
IT organizations NetApp IT
Challenges
NetApp Confidential - Limited Use Only
One of the most dramatic changes
to business & IT in the last 10-15
years
“Classic” IT approaches and
architectures are being challenged
Myriad of new technologies – difficult
to keep up
Business and IT models must evolve
and adapt
Compounding Effects
to Business & IT
Four Major
Forces
Gartner’s Nexus of Forces
6 NetApp Confidential - Limited Use Only
Business Direction,
Technology Direction,
Executive Forums
Who should we
buy or partner with ?
Thought leadership,
Lessons Learned,
Best Practices
Increasing
IT Relevancy
Evolving beyond
traditional IT
7 NetApp Confidential - Limited Use Only
How to make
NetApp products
better for IT usage ?
NetApp
IT
Corporate
Strategy
Product
Development Business
Development
Customer/
Sales
8 NetApp Confidential - Limited Use Only
Agile Efficient Service
Oriented Reliable
Key characteristics of
Cloud
Key delivery methods;
presenting infrastructure,
platform, and software
services
Infrastructure-as-a-
Service (IaaS)
Host
Platform-as-a-Service
(PaaS)
Build
Software-as-a-Service
(SaaS)
Consume
Key deployment models
ranging from open public
to enterprise private Hybrid
Enterprise
Private Open Public
9
Terminology
Alignment Cloud
Services
NetApp Confidential - Limited Use Only
10
2012-2013
Migrate Dev, Stage
Environments to nCloud
Migrate BI and DW Environments to
nCloud or other cloud solutions
Migrate Key Business Processes to SaaS
Upgrade Integration Architecture
Implement Cloud Governance
Private
On-premise
2015+
Cloud Orchestration Solution
Implement Clustered ONTAP
Virtual
Private Cloud
nCloud
Selected
SaaS
Solutions
Commerce Master Data Security Innovation
Hybrid Cloud is the End-State
Our Journey to the Cloud…
NetApp Confidential - Limited Use Only
Where we are
11
Cloud @
NetApp
NetApp Confidential - Limited Use Only
Hybrid Cloud is the End-State
SaaS IaaS
Non-Disruptive
Operations
Virtual Storage Tiering
Service Automation
and Analytics
Storage Efficiency
Seamless Scaling
Secure
Multi-Tenancy
Hybrid Cloud is
the End State
On-Prem
IT must address
all Clouds!
12 NetApp Confidential - Limited Use Only
13 NetApp Confidential - Limited Use Only
14 NetApp Confidential - Limited Use Only
Hybrid Cloud is the End-State
What we learned…
Critical Factors for a Successful Shift to the Cloud:
Culture
Governance
Architecture
Security & Privacy
Vendor Management
Financials
IT Skills
Shifting
to the Cloud
15
Hybrid Cloud is the End-State
Steps Needed &
Lessons Learned Shifting
to the Cloud
Educate leaders, consumers, and the IT organization Become a service broker in addition to an IT builder / provider
Transition to a cloud service delivery business model
Align strategy to a cloud bias
Establish a cloud decision and deployment framework Manage Risk proactively - from vendor sourcing, to legal policy,
to governance
Standardize on service architecture and offerings Provide end-to-end Cloud Service Orchestration like a Service
Provider. Pick the right cloud management tools (CMP, Open Stack, AWS)
CULTURE
GOVERNANCE
ARCHITECTURE
NetApp Confidential - Limited Use Only
16
Hybrid Cloud is the End-State
Steps Needed &
Lessons Learned
Establish Information Security policies for Cloud
Build Security Governance as part of automation
Establish a Cloud Auditor to ensure policies are enforced
Provide vendor process for onboarding cloud providers
Make sure that SLAs are reviewed periodically
Have an exit strategy for cloud providers
Normalized Offerings and SLA for services across Clouds
Change the financial models to drive to a chargeback utility based model
Integrate the right tools for metering with billing systems
SECURITY &
PRIVACY
VENDOR
MANAGEMENT
FINANCIALS
NetApp Confidential - Limited Use Only
Shifting
to the Cloud
17
REMAINS:
Architecture and Design
Governance
Enterprise Data
Vendor Management
Integration and SOA including
Common Services
Innovation & Showcasing
REDUCES:
Database, network, server,
storage administration
Release management
Incident management
Change management
Develop, QA & Testing
Data Centers
Corporate IT skill sets change dramatically
Hybrid Cloud is the End-State
Require different skills
in Corporate IT Shifting
to the Cloud
NetApp Confidential - Limited Use Only
18 NetApp Confidential - Limited Use Only
Provider:
Self-service
Metered use
User focus
Builder
Broker:
Vet outside services
Forge relationships
with CSPs
Manage/Ensure
services
IT as
Provider & Broker
Hybrid Cloud is the End-State
To enable the Hybrid Cloud …
is a Journey
Evolving
IT Services
Public Virtual
Private Private
& on premise
Hybrid Cloud
NetApp Confidential - Limited Use Only
Engage C-level executives from the start:
– Business direction enterprise-wide priorities
– Cloud strategy multi-year roadmap
– Execution plan tangible business results
Partner with business peers throughout the journey:
– Cloud decision framework & governance
– Metrics & outcomes
Broadcast the transformation of IT:
– Shifts in: how we operate, how we act/behave, what we work on
– Giant leaps and incremental steps
Amplify
IT Relevance
20
While shifting to
the Cloud
Embrace the New Era & Stay Relevant
NetApp Confidential - Limited Use Only
Let’s Continue the Conversation
Tweet your questions and comments:
– @stoddardCA
Use the hashtag:
– #NetAppCIO
22 NetApp Confidential - Internal Use Only
Top Related