Adding Feedback to Your Leadership Onboarding

Process

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Talent Management Cycle

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What Senior Leaders Need

• Critical Knowledge

– Organization

– Business Unit

– Department/Function

– Role

• Build Key Relationships

• Timely Feedback

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Model for Onboarding Feedback

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When• 45-60 days

• 90-120 days

Who• Boss• Self

• Peers

• Team

• Customers

What• Action plan

• Follow-up

When• 45-60 days

• 90-120 days

Who• Boss• Self

• Peers

• Team

• HR Partner

What• Cultural fit

• Peer relationships

• Stakeholder perceptions

Onboarding Indicators

• Cultural fit

• Personal transition

• Peer relationships

• Team assessment

• Organizational knowledge

• Business/market knowledge

• Stakeholder perceptions

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are you connected?®

• What is are you connected?®: – An assessment of the new leader’s onboarding

success

– A 24-question, web-enabled, multi-rater survey

– Developed and used in Fortune 500 companies

• Benefits of are you connected?®

– Identify how your new leaders are succeeding and where they are may need your help

– Give your new leaders quantitative and qualitative feedback early enough to adjust

– Increase retention and speed to performance

– Measure impact of your onboarding process

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•Survey participants provide feedback by clicking a link in an email invitation.

•A standard survey includes 24-questions based on the seven onboarding indicators.

•Quantitative and qualitative feedback is collected from each participant.

•are you connected?® is a web-based survey that securely collects and reports confidential feedback.

are you connected?®

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•The survey report shows how are new leaders are being perceived by key stakeholders.

•A qualified professional delivers the feedback and strategies for next steps.

•Average score by rater group, number of raters, overall average score, and randomly-displayed comments are included in each report.

•Finished report, action planning template and strategies are delivered electronically within 48 hours of completion.

are you connected?®

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Identify new leaders

Identify participants (raters) for each leader

Participants receive link to survey via email with instructions & due date

Update of completion sent to HR partner/coordinator

Reminders sent to participants who have not completed the survey

are you connected? ® Report and Resources Packet sent to HR partner to deliver feedback

are you connected?® Early Feedback Survey Process

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The Results

New leaders get—timely feedback against the 7 onboarding indicators

and an action plan to address gapsopportunity to make adjustments before derailment

Hiring Managers and HR Partners get—a “snapshot” view of how that new leader is doingspecific quantitative and qualitative data to facilitate

conversation

Organizations get—data that shows any common onboarding

challenges/themesdata that reflects needs in the selection and/or the

onboarding processes

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HR Adds Value

• HR partners provide expertise by—

identifying opportunities and addressing issues

coaching new leaders to making timely adjustments

speeding the “pay-back” of the new leader investment to the organization

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The Impact

• Increase speed to performance

• Increase engagement and

retention

• Align new leaders with culture and objectives

• Facilitate relationships with key stakeholders

• Accomplish performance and onboarding objectives

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Summary

• Early feedback is critical for success

• Most new leaders don’t get any feedback

• Organizations lack a valid way to collect and deliver feedback

• are you connected?® Early Feedback Survey is a proven tool and easy to add to any process

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