ACTIONS SPEAK LOUDER
THAN WORDS
Facilities Services: At Your Service
We’re here to help.
What benefits do we provide to our campus community?
We remove pests and address animal issues
to keep people, animals and birds safe.
We keep our campus clean and sanitary,
recycle our waste and reduce landfill impact.
We help plan and execute events to mark the
university’s memorable occasions.
We make repairs in the university’s buildings.
We also help make the buildings operate more
efficiently and reduce energy and water costs.
We relocate university property to its new
space on campus.
We help keep the university’s spaces and
property secure.
We repurpose the university’s unused
property, reducing landfill.
We keep the university’s campus grounds
sustainable and looking beautiful.
We address additional issues or services, handle inquiries
and help clients get the assistance they need.
Where can you find us?
Call us 24/7:
(512) 471-2020
Go online:
utdirect.utexas.edu/webapps/worqs
Email us:
How are we organized?
Darrell BazzellSenior Vice President & CFO
Office of the Sr. Vice President
& Chief Financial Officer
David DarlingAssociate Vice President
Facilities Planning and Management
Darren HaleDirector
Facilities Services
Irene CuevasManager
Facilities Services
Administration
VacantBusiness Officer
Facilities Services
David CronkManager
Facilities Services Safety
Debra DiMeoAssistant Director
Facilities Services Support
Sally MooreAssociate Director
Custodial Services
Scott GriffinAssociate Director
Facilities Operations &
Maintenance
Bridget BlizzardAssociate Director
Landscape & Integrated
Building Services
Link to full chart
What did we accomplish last fiscal year? Irrigation Water Savings
$1M avoided
costs/year
120M+
gallons/year1.8M gallons from
alternative sources
Landfill Diversions
Description Tons
Recycling 2,100
Compost 1,000
Reused 400
Landfill 4,800
Total 8,300
Diversion Rate = 42%
Description Total
Phone calls received/handled and
outbound phone calls for client service32,900
Online WORQS requests processed 31,000
Emails processed 52,400
• Installed new cylinder cores on 5,000+ new doors.
• Security Upgrades: Removed 300 exterior keyed cylinders
from 70 buildings now with celebrated entrances.
• Rekeyed 3,000+ lock cylinders for remodel and relocation
projects.
• Issued 16,000+ keys to students, faculty, staff, and
contractors and recovered 9,000+ keys
Secured Buildings
Description Total
Gross square feet of building space
cleaned per full time equivalent (FTE)
Custodial Services position
37,000
Number of restrooms cleaned and
disinfected every night1,700
Miles of toilet paper provided to
campus users every year24,000
Square feet of cleanable building
space Custodial Services is
responsible for
9,765,000
Custodial Services
Facilities Service Center
Completed
157,500+
Work Orders
Facilities Services
How are we improving our campus and our services?
Collaborating with the Office of the Dean of Students
to help student organizations better plan their eventsEducating the campus about the plantings at the UT
Orchard & Pollinator Garden using QR codes
Holding Surplus events to broaden public reach
How are we improving our campus and our services?
Engineering a timely resolution for bringing a
landmark fountain back into operation
Creating and maintaining a more sustainable creek
ecosystem and holding UT community events
Going the extra mile to
provide facilities support
of home football games
for the best fan experience
Who are we? It matters. We are service oriented.
Who are we? It matters.
Inspecting construction projectsImproving efficiency through dataObtaining credentials
Partnering with
faculty and students
12th consecutive year as
Tree Campus USA
Sharing our expertise at
conferences and on campus
Maintaining
complex facilities
We are technical experts.
Who are we? It matters. We are leaders.
Comprehensive,
three-phased
Introduction to
Leadership
Program (ILP)
Lisa Lennon (fourth from left), James Herrera (fourth from right), and Michael Costa (far right)
Staff improve
leadership skills at
APPA’s
Supervisor’s Toolkit
training in 2019
Three up-and-coming leaders
graduate from the 2019 FAS
Leadership Growth Program
2019 graduates of ILP Phase 2
Who are we? It matters.We are national and
industry award winners.
National Cleaning
Industry Awards
Best Cleaning Program
Best Workloading
Best OS1 Audit
(OS1) Green Certified Program of Excellence
(OS1) Green Certified Program of Merit
Water Conservation Award
Texas Environmental Excellence Award
Sustainable Landscape
Design Award
Collaborated with
Dell Medical District
to win SITES Gold Award
Who are we? It matters. We walk the talk.
SERVICE INTEGRITY TEAMWORK EXCELLENCE STEWARDSHIP
Click above to learn more.
Visit us!
There’s always an open door at the
Facilities Service Center (FSC)
Contact Staci Pope, FSC Manager,
at 512-471-2020.
In Person Online
Click on images to connect.
facilitiesservices.utexas.edu
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