Nice People Collect More™PREPARED ESPEC IALLY FOR BARCLAYCARD US
JANUARY 7 , 2014
CFPB,FTC,PRIVACY ACT,FCRA,DODD-FRANK,GRAGHM-LEACH-BLILEY,THE PATRIOT ACT, PCI COMPLIANCE, FISMA, SSAE16 COMPLAINCE, NATIONAL LICENSING.
What is Nice People Collect More™?
Total compliance to protect your reputation
Enhanced collection strategies to improve customer/debtor
experience
Daily analytics to better manage your business
Higher recoveries over time without risking your reputation
Total ComplianceNo-complaint philosophy
Constant training, recording and monitoring
No dollar collected is worth a law suit
We ACT - Audit, Counsel, Train & enforce
Government level system security (FISMA compliant)
Enhanced Customer ExperienceWe listen to your customer and help them resolve the debt
Patented Virtual Agent = self-resolution
We educate your customer through
http://www.whycreditmatters.net
We create a win-win, end to end, solution between the client and
their customer
Daily Analytics Over 45 separate databases are utilized daily to enhance our results
Every account, regardless of balance, has a defined strategy workflow and audit procedure
Daily client goals are shared with every employee and updated every hour
totalACCESS™ Web Portal = Total Client Accessibility 24/7/365
Higher Recoveries Over TimeWe don’t scare your customer away
When the customer calls – it’s a special occasion
We help the customer find solutions
The term “dunning” does not exist here, we help “customers”
to solve problems.
Our approach yields more results over time without lawsuits, complaints or bad publicity.
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Aggressive Approach Access Approach Final Results
Other ConsiderationsNationally Licensed and Bonded
Custom Designed BPO and Third Party Solutions
Established in 1999
Over 400 clients Nationwide
Financially Strong and Certified
Diversity (WBE) owned
Senior Management Team with over 100 years of
collections expertise in every industry.
We feel our collection model is the right model for today.May we have a chance to prove ourselves to you?
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