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04 ACCC Regulation Conference 2004
Evaluating the effectiveness of regulation29-30 July 2004
Telecommunications: Competition Regulation and Communication via the Internet
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Our Aims
• Real and effective competition• Genuine choice for users• Lower prices• Higher quality• More innovative services• Constructive co-operation with
– International bodies– Governments – Regulators
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A changing worldIt is not easy to adjust to these changes
• Privatisation• liberalisation• regulation• competition• new technologies• new business models
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Changing Importance of Sectors
IBISWorld: 23/04/02
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Primary
Secondary
Tertiary
Quaternary(Information-based)
Quinary(H’hold services based)
O/Ship of Dwellingset al
Share of GDP by broad sector
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04After the bubble
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120000Nasdaq Telecom. IndexNasdaq Computers IndexNumber of Secure Servers in the United States
E-Commerce and the Internet are still growing
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04Next Generation Network
Converged ArchitectureIP Telephony & Security
Conferencing
Desk top solutions
Contact centre, NLSR& CRM
Security Biometrics
Interoperability & Standards
Foyer Directory
Application Integration& Knowledgebroker
Identity Management
Wireless LAN
Servers, SAN & HPC
Building Management
ECP & IP Telephony
Video Security
Unified Messaging
Web Services & XML integration
Business Continuity andHosted Services
Professional Services
Data Products
Carrier Integration
Reception & PC Based Console Integration
Applications ManagementAnd NOC
CRM
I-invoice & EBPP
2.5 & 3G Services
Converged Infrastructure
Powering of IP Terminals
Converters & Gateways
Implementation Issues
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Yahoo BB
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Examples of Commercial offers:
• www.skype.com• www.stanaphone.com• www.freenet.de/freenetiphone• www.vonage.com
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Peer to Peer
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Issues• Appliances – safety• Applications – content standards,
service features, security:spam, fraud, data protection
• Access – availability, affordability, numbering/addressing, market power, speed.
• Any to Any connectivity – QoS, cost based inter-connection, USO, 000, LLU, IXPs
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04What is the biggest obstacles to the widespread take-up of VoIP
• Consumer Awareness 21.14 % (470)• Broadband Availability 13.41 % (298)• Large Telcos 12.06 % (268)• Government Regulation 12.28 % (273)• Voice Quality 18.71 % (416)• E911 Issues 7.65 % (170)• Interoperability Problems 11.61 % (258)• Other 3.15 % (70)
Total Votes: 2223www.pulver.com
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04 ACCC• XIC - Access Regime• XIB - Anti-competitive conduct
MINISTER• USO• Price Controls• Regional telecommunications
Australia’s Regulatory Regime
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04 ACA• Consumer toolkits• Number portability• Number Plan• Customer Service
Guarantee• National Reliability
Framework• ACIF Code Compliance
Australia’s Regulatory Regime
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ACIF16 Registered codes
11 companies are code signatories7 revised technical standards
IssuesTimeframes
ISPsIndustry based enforcement
Consumer awareness
Self Regulation
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Decision making - MODELSAs taught by Professor Bill Birkett, JCU
• Rational – TSLRIC• Satisificing – Benchmarks• Standard Operating Procedures –
Accounting Separation• Political – USO, NRF, CSG• Incremental – mobile termination• Garbage Can – Internet?
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5 Years On
ATUG Assessment from Corporate Users on the current
state of play in the telecommunications market
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04ACA Telecommunications
Performance Report 2002-03
Estimated incremental benefits in 2002-03 attributable to 1997changes, $AUD
Benefit type Value/growthBenefits per household $759
Total household benefits $5.7 Billion
Growth in economic output More than $12 billion (1.61per cent of GDP)
Benefits to small business About $1.8 billion (1.67 percent growth)
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04ACCC - Price Index services
for all consumers Index for telecommunications services
1997-98 to 2002-03
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04ACCC - Price Index services
for all consumers Year-on-year percentage changes in theindex for telecommunications services,
1997-98 to 2002-03
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User goals keeping moving
The crucial next step in 'future proofing' isto ensure that all Australians have access to affordable broadband services.
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04What is the best practice
regulation for emerging markets?
Full weight vs Forbearance
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Will markets deliver competition?
Will dominance in an existing marketdistort competition in an emergingmarket?
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0
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12A
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Stat
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19972001
2000
Line share of new entrants in %
Access
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Business composite basket - domestic, international, F2M
Telephone charges USD PPP August 2002
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D
Prices
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Mobile market share %
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Stat
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Mobile charges, USD PPP August 2002
Prices – Higher User
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04
02468
101214161820
Aus
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OEC
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Broadband per 100 inhabitants, June 2002Access
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Access prices
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What is the Regulator’s Role?
A level or Even playing field?
The need for Speed
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New Services are Born Global
• Global Service Providers and Users
• National Regulators
• Is SPAM providing a new model of co-coordinated regulation?
• WTO• ITU
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Examples of policy discussions
http://www.intug.net/views/ip_telephony_discussion.html
http://www.acif.org.au/current_activities/industry_facilitation/NGN/ngn_fog
http://www.accc.gov.au/content/index.phtml/itemId/517683 at page 29, 5.4 New and Emerging Technologies
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Thank you
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