A study that provides U.S. acquirers with a credible benchmark tool for comparing the
costs of merchant acquiring processing services and products at various volume bands.
The information in this report is based upon information we consider reliable, but its accuracy and completeness cannot be guaranteed. Confidential. For discussion purposes only. This Report, and all information, analysis and conclusions hereunder, is in all respects subject to and governed by the terms and provisions of the Engagement Agreement between The Strawhecker Group and the Client. © Copyright 2013. The Strawhecker Group. All Rights Reserved. TheStrawGroup.com / [email protected] / 402-964-2617
This industry leading study analyzes 64 front-end authorization portfolios and 54 back-end settlement contracts from both financial institutions and independent sales organizations.
Confidential. For discussion purposes only.
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Project Team & About TSG
The Strawhecker Group (TSG) is a management consulting company focused on the global electronic payments industry. TSG clients include merchant acquirers/ISOs, issuers, the card brands, technology and mobile companies, processors, major merchants, bank specialty lenders and private equity firms, as well as banks and financial institutions. The TSG team consists of proven industry leaders with extensive experience leading companies through explosive growth periods, mergers and acquisitions, technology-driven strategies, and data-driven decision making within the Payments Industry. TSG’s Service Groups Payments Strategy Payments Strategy encompasses the full spectrum of advisory services within the Payments Industry. The depth of these services is built on deep industry knowledge - the Partners and Associates of the firm have an average of over 20 years of industry experience. With clients from card issuers to merchant acquirers, TSG has the experience and expertise to provide real-time strategies. Transaction Advisory Whether buying or selling, seeking investment funding, or planning your company’s exit strategy, TSG’s experience can be critical to achieving success. TSG has performed more than 100 Payments Company Valuation and/or Business Assessments in the past three years - ranging in value from $1 million to $1 billion. TSG Metrics TSG Metrics, the strategic research and analysis division of TSG, provides the Payments Industry with highly focused research and industry-wide studies. TSG Metrics takes data, boils it down to information, transforms it to knowledge and presents it to provide wisdom to its client partners.
Report Author:
Mike Goding, Senior Associate
[email protected]/402-676-7617 (C)
Goding, a finance and management professional, advises clients of TSG on business and negotiation strategy, with a focus on processing agreement terms and pricing issues. Goding served in several senior management roles during his more than 20 years at First Data Corporation. Most recently he was the Vice President and General Manager of the Full Service Processing business unit within First Data Merchant Services. In his previous role at FDMS Goding provided financial support – including business case analytics, strategic planning, contract analysis and negotiation, and portfolio analysis – to a $400 million business unit.
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In early 2013, The Strawhecker Group surveyed the merchant acquiring industry to determine the prevailing line
item pricing rates for merchant processing. The objective of this unique Benchmark Study was to explore the cost
of key pricing elements throughout the U.S. merchant acquiring industry. The study included merchant acquirers
who use third-party providers for front-end authorization and back-end settlement services. The intent of this
study was to provide clients a credible reference source that would allow them to compare their costs for
processing products and services with those of other merchant acquirers.
Transaction volume data for each participant was collected to allow segregation of results into four broad volume
bands. In total, information was gathered from 64 front-end authorization portfolios and 54 back-end settlement
relationships, providing each volume band with ample data points. Participants included financial institutions and
independent sales organizations.
Each data contributor is being issued a mini-report that compares their own key line item costs for front-end
authorization and back-end settlement processing to those of their respective volume peers. With this
personalized information, study contributors will have an excellent benchmark tool to compare the
competitiveness of their current processing expenses versus those of their peers.
Study Objective The objective of the study is to provide acquirers with a credible benchmark tool for comparing the costs of
merchant acquiring processing services and products at various volume bands.
Study Methodology Acquirers were invited to participate in the study in February and March 2013; these responses were combined
with other recent processing cost data collected by TSG. This data was then compiled and analyzed by The
Strawhecker Group. Every attempt was made to ensure a comparative study. Given that multiple processors are
used by some participants, the data was reviewed qualitatively and for consistency.
Responses were distributed into representative “Volume Bands”. This was done in order to provide the most useful
data for all participants given that most processors price key elements of their services differently depending on
volume. The volume bands for both the front-end and back-end analyses are as follows:
Benchmark Objective
Volume Band Aggregate Monthly Trans (millions)
Small 4
Medium 12
Large 16
Jumbo 70
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Participant Demographics
Data from more than 50 acquiring organizations was used in the survey. These organizations had 64 different front-
end agreements and 54 back-end settlement agreements. (Some organizations provided front-end or back-end
information only.) Portfolio sizes ranged from more than 17 million to fewer than 100 thousand authorization or
settlement transactions per month. In total more than 100 million monthly authorization transactions were
represented in the study.
A varied group of processing solutions was represented in the survey including eleven different processors. The
chart that follows shows the distribution of data across the volume bands along with the aggregate monthly
transactions for each category.
Benchmark Objective
Notable Change to the 2013 Edition of the Benchmark Study
We have expanded the survey category ‘Annual “Per Merchant” Fees’ to include another sub-item to capture the
evolving trend of processors to charge an annual or monthly ‘Government Compliance Fee’. This fee is being
charged by some processors in response to system enhancements they have been forced to make to comply with
federal merchant-level reporting requirements.
For simplicity, we have annualized any processor fee charged on a monthly basis for Government Compliance, PCI
or similar new services. This fee category does not include the monthly fee traditionally charged by processors for
‘Merchant on File’.
Volume Band (monthly transactions)
Small 0 – 250,000
Medium 250,001 – 1,000,000
Large 1,000,001 – 3,000,000
Jumbo 3,000,001 +
Front-end Relationships 20 21 12 11
Back-end Relationships 18 18 11 7
Aggregate Monthly Trans
(in millions) 4 12 16 70
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1. Table headings are color-coded.
Front-end vs. Back-end Report Color Key
2. All prices are in U.S. dollars.
3. Line items with ‘Average’ cost only
• In those instances where we have only one data point for a line item within a volume band, we have
reported that data point as the ‘2013 Average’ with no data reported in the ‘2013 Low’ or the ‘2013
High’ fields. We did this on the premise that one data point, while not necessarily representative,
would still be of value as a reference point.
Benchmark Objective
Front-end Data Reports
Back-end Data Reports
Key to using the following tables:
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Executive Summary
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Competition for acquirer business leaves new players with lower costs than established ones
Conclusion
Executive Summary
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Front-end Authorization and Capture Services 2013
Average
2013
High
2013
Low
2011
Average
Front End Authorization and Capture (Cost per Unit)
Dial - Traditional Telecom
Dial - SSL
Non-dial (direct connection via IP, frame, VPN)
Debit Auth Fee (if separate from auth fees above)
Non-Bankcard Auths (e.g. Amex, Disc, etc.)
VAR Surcharge (e.g. Micros) per Auth and Capture
Address Service Verification - Electronic
Debit Gateway Fee per Transaction
Terminal Help Desk Support 24x7 ('per call' fee only)
Per call
Terminal Help Desk Support 24x7 ('per call' and 'monthly' fee combination)
Per call fee
Monthly Residency or per Merchant Fee
Terminal Help Desk Support-After Hours Only ('per call' fee only)
Per call
Terminal Help Desk Support-After Hours Only ('per call' and 'monthly' fee combination)
Per call fee
Monthly Residency or per Merchant Fee
Terminal Residency Fee (Monthly)
Internet Payment Gateway Services
Set up
Monthly
Transaction
Wireless
Set up
Monthly Access
Transaction
Closed Loop Gift Card Costs (cost per item)
Activation Fee
Transaction Fee
SECTION 1: Front-End Comparative Pricing Analysis
Table 1a: Front-end Line Item Costs – Small (fewer than 250,000 trans. per month)
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SECTION 1: Front-End Comparative Pricing Analysis
Table 1b: Front-end Line Item Costs – Medium (250,001 to 1,000,000 trans. per month)
Front-end Authorization and Capture Services
2013
Average
2013
High
2013
Low
2011
Average
Front End Authorization and Capture (Cost per Unit)
Dial - Traditional Telecom
Dial - SSL
Non-dial (direct connection via IP, frame, VPN)
Debit Auth Fee (if separate from auth fees above)
Non-Bankcard Auths (e.g. Amex, Disc, etc.)
VAR Surcharge (e.g. Micros) per Auth and Capture
Address Service Verification - Electronic
Debit Gateway Fee per Transaction
Terminal Help Desk Support 24x7 ('per call' fee only)
Per call
Terminal Help Desk Support 24x7 ('per call' and 'monthly' fee combination)
Per call fee
Monthly Residency or per Merchant Fee
Terminal Help Desk Support-After Hours Only ('per call' fee only)
Per call
Terminal Help Desk Support-After Hours Only ('per call' and 'monthly' fee combination)
Per call fee
Monthly Residency or per Merchant Fee
Terminal Residency Fee (Monthly)
Internet Payment Gateway Services
Set up
Monthly
Transaction
Wireless
Set up
Monthly Access
Transaction
Closed Loop Gift Card Costs (cost per item)
Activation Fee
Transaction Fee 0.065
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SECTION 1: Front-End Comparative Pricing Analysis
Table 1c: Front-end Line Item Costs – Large (1,000,001 to 3,000,000 trans. per month)
Front-end Authorization and Capture Services 2013
Average
2013
High
2013
Low
2011
Average
Front End Authorization and Capture (Cost per Unit)
Dial - Traditional Telecom
Dial - SSL
Non-dial (direct connection via IP, frame, VPN)
Debit Auth Fee (if separate from auth fees above)
Non-Bankcard Auths (e.g. Amex, Disc, etc.)
VAR Surcharge (e.g. Micros) per Auth and Capture
Address Service Verification - Electronic
Debit Gateway Fee per Transaction
Terminal Help Desk Support 24x7 ('per call' fee only)
Per call
Terminal Help Desk Support 24x7 ('per call' and 'monthly' fee combination)
Per call fee
Monthly Residency or per Merchant Fee
Terminal Help Desk Support-After Hours Only ('per call' fee only)
Per call
Terminal Help Desk Support-After Hours Only ('per call' and 'monthly' fee combination)
Per call fee
Monthly Residency or per Merchant Fee
Terminal Residency Fee (Monthly)
Internet Payment Gateway Services
Set up
Monthly
Transaction
Wireless
Set up
Monthly Access
Transaction
Closed Loop Gift Card Costs (cost per item)
Activation Fee
Transaction Fee
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Confidential. For discussion purposes only.
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SECTION 1: Front-End Comparative Pricing Analysis
Table 1d: Front-end Line Item Costs – Jumbo (3,000,001+ trans. per month)
Front-end Authorization and Capture Services 2013
Average
2013
High
2013
Low
2011
Average
Front End Authorization and Capture (Cost per Unit)
Dial - Traditional Telecom
Dial - SSL
Non-dial (direct connection via IP, frame, VPN)
Debit Auth Fee (if separate from auth fees above)
Non-Bankcard Auths (e.g. Amex, Disc, etc.)
VAR Surcharge (e.g. Micros) per Auth and Capture
Address Service Verification - Electronic
Debit Gateway Fee per Transaction
Terminal Help Desk Support 24x7 ('per call' fee only)
Per call
Terminal Help Desk Support 24x7 ('per call' and 'monthly' fee combination)
Per call fee
Monthly Residency or per Merchant Fee
Terminal Help Desk Support-After Hours Only ('per call' fee only)
Per call
Terminal Help Desk Support-After Hours Only ('per call' and 'monthly' fee combination)
Per call fee
Monthly Residency or per Merchant Fee
Terminal Residency Fee (Monthly)
Internet Payment Gateway Services
Set up
Monthly
Transaction
Wireless
Set up
Monthly Access
Transaction
Closed Loop Gift Card Costs (cost per item)
Activation Fee
Transaction Fee
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SECTION 1: Front-End Comparative Pricing Analysis
Front-end Line Item Cost Detail – Notes
Definitions
Authorization and capture:
Band Average Price Price Advantage
(vs. Small)
Small
Medium
Large
Jumbo
$0.000$0.010$0.020$0.030$0.040$0.050$0.060$0.070$0.080$0.090$0.100$0.110$0.120$0.130$0.140$0.150$0.160$0.170$0.180$0.190$0.200$0.210$0.220$0.230$0.240$0.250$0.260$0.270$0.280$0.290$0.300$0.310$0.320$0.330$0.340$0.350$0.360$0.370$0.380$0.390$0.400$0.410$0.420$0.430$0.440$0.450$0.460$0.470$0.480$0.490$0.500$0.510$0.520$0.530$0.540$0.550$0.560$0.570$0.580$0.590$0.600$0.610$0.620$0.630$0.640$0.650$0.660$0.670$0.680$0.690$0.700$0.710$0.720$0.730$0.740$0.750$0.760$0.770$0.780$0.790$0.800$0.810$0.820$0.830$0.840$0.850$0.860$0.870$0.880$0.890$0.900$0.910$0.920$0.930$0.940$0.950$0.960$0.970$0.980$0.990$1.000$1.010$1.020$1.030$1.040$1.050$1.060$1.070$1.080$1.090$1.100$1.110
Small Medium Large Jumbo
Traditional Dial Cost per Unit
2007 2009 2011 2013
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SECTION 1: Front-End Comparative Pricing Analysis
Band Average Price Price Advantage
(vs. Small)
Small
Medium
Large
Jumbo
AVS - Electronic – Terminal Help Desk Support –
Dial - SSL –
$0.000$0.010$0.020$0.030$0.040$0.050$0.060$0.070$0.080$0.090$0.100$0.110$0.120$0.130$0.140$0.150$0.160$0.170$0.180$0.190$0.200$0.210$0.220$0.230$0.240$0.250$0.260$0.270$0.280$0.290$0.300$0.310$0.320$0.330$0.340$0.350$0.360$0.370$0.380$0.390$0.400$0.410$0.420$0.430$0.440$0.450$0.460$0.470$0.480$0.490$0.500$0.510$0.520$0.530$0.540$0.550$0.560$0.570$0.580$0.590$0.600$0.610$0.620$0.630$0.640$0.650$0.660$0.670$0.680$0.690$0.700$0.710$0.720$0.730$0.740$0.750$0.760$0.770$0.780$0.790$0.800$0.810$0.820$0.830$0.840$0.850$0.860$0.870$0.880$0.890$0.900$0.910$0.920$0.930$0.940$0.950$0.960$0.970$0.980$0.990$1.000$1.010$1.020$1.030$1.040$1.050$1.060$1.070$1.080$1.090$1.100$1.110
Small Medium Large Jumbo
Dial – SSL Cost per Unit
2007 2009 2011 2013
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SECTION 1: Front-End Comparative Pricing Analysis
Internet Payment Gateway Services –
Wireless –
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SECTION 2: Authorization Cost Comparison by Volume Band
00.010.020.030.040.050.060.070.080.090.10.110.120.130.140.150.160.170.180.190.20.210.220.230.240.250.260.270.280.290.30.310.320.330.340.350.360.370.380.390.40.410.420.430.440.450.460.470.480.490.50.510.520.530.540.550.560.570.580.590.60.610.620.630.640.650.660.670.680.690.70.710.720.730.740.750.760.770.780.790.80.810.820.830.840.850.860.870.880.890.90.910.920.930.940.950.960.970.980.9911.011.021.031.041.051.061.071.081.091.11.11
Small Medium Large Jumbo
Authorization Costs
Dial - Traditional Telecom Dial - SSL
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SECTION 3: Back-End Settlement Comparative Pricing Analysis
Back-end/Settlement Line Item Cost by Volume Band
Table 3a: Back-end Line Item Costs – Small (fewer than 250,000 trans. per month)
Back-end Settlement Services
2013
Average
2013
High
2013
Low
2011
Average
Transaction Processing/Settlement Fee
Merchant On-File Fee (per merchant/month)
Merchant Statement (excluding postage)
Chargeback Processing
Full service
Auto debit (automated debit of C/B to merchant)
Retrieval Processing
Merchant Customer Services/Account Support ('per call' fee only)
Per Call Fee
Merchant Customer Services/Account Support ('per call' and 'monthly' fee combination)
Per Call Fee
Monthly Fee
Merchant Customer Services/Account Support ('monthly fee' only)
Monthly Fee
Merchant Online Workstation (per merchant/month) Cost per Unit
Annual 'Per Merchant' Fees
PCI
Government Compliance Fee
Other
BIN Sponsorship (price per transaction in $)
16
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SECTION 3: Back-End Settlement Comparative Pricing Analysis
Back-end/Settlement Line Item Cost by Volume Band
Table 3b: Back-end Line Item Costs – Medium (250,001 to 1,000,000 trans. per month)
Back-end Settlement Services
2013
Average
2013
High
2013
Low
2011
Average
Transaction Processing/Settlement Fee
Merchant On-File Fee (per merchant/month)
Merchant Statement (excluding postage)
Chargeback Processing
Full service
Auto debit (automated debit of C/B to merchant)
Retrieval Processing
Merchant Customer Services/Account Support ('per call' fee only)
Per Call Fee
Merchant Customer Services/Account Support ('per call' and 'monthly' fee combination)
Per Call Fee
Monthly Fee
Merchant Customer Services/Account Support ('monthly fee' only)
Monthly Fee
Merchant Online Workstation (per merchant/month) Cost per Unit
Annual 'Per Merchant' Fees
PCI
Government Compliance Fee
Other
BIN Sponsorship (price per transaction in $)
17
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No free report for you
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SECTION 3: Back-End Settlement Comparative Pricing Analysis
Back-end/Settlement Line Item Cost by Volume Band
Table 3c: Back-end Line Item Costs – Large (1,000,001 to 3,000,000 trans. per month)
Back-end Settlement Services
2013
Average
2013
High
2013
Low
2011
Average
Transaction Processing/Settlement Fee
Merchant On-File Fee (per merchant/month)
Merchant Statement (excluding postage)
Chargeback Processing
Full service
Auto debit (automated debit of C/B to merchant)
Retrieval Processing
Merchant Customer Services/Account Support ('per call' fee only)
Per Call Fee
Merchant Customer Services/Account Support ('per call' and 'monthly' fee combination)
Per Call Fee
Monthly Fee
Merchant Customer Services/Account Support ('monthly fee' only)
Monthly Fee
Merchant Online Workstation (per merchant/month) Cost per Unit
Annual 'Per Merchant' Fees
PCI
Government Compliance Fee
Other
BIN Sponsorship (price per transaction in $)
18
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SECTION 3: Back-End Settlement Comparative Pricing Analysis
Back-end/Settlement Line Item Cost by Volume Band
Table 3d: Back-end Line Item Costs – Jumbo (3,000,001+ trans. per month)
Back-end Settlement Services
2013
Average
2013
High
2013
Low
2011
Average
Transaction Processing/Settlement Fee
Merchant On-File Fee (per merchant/month)
Merchant Statement (excluding postage)
Chargeback Processing
Full service
Auto debit (automated debit of C/B to merchant)
Retrieval Processing
Merchant Customer Services/Account Support ('per call' fee only)
Per Call Fee
Merchant Customer Services/Account Support ('per call' and 'monthly' fee combination)
Per Call Fee
Monthly Fee
Merchant Customer Services/Account Support ('monthly fee' only)
Monthly Fee
Merchant Online Workstation (per merchant/month) Cost per Unit
Annual 'Per Merchant' Fees
PCI
Government Compliance Fee
Other
BIN Sponsorship (price per transaction in $)
19
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Confidential. For discussion purposes only.
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Back-end Line Item Cost Detail – Notes
Transaction Processing –
Merchant On-File Fee –
Statement Fee –
Chargeback Processing - full service –
Band Average Cost
Small
Medium
Large
Jumbo
20
SECTION 3: Back-End Settlement Comparative Pricing Analysis
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SECTION 3: Back-End Settlement Comparative Pricing Analysis
.
Retrieval Processing –
Customer Services/Account Support –
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Confidential. For discussion purposes only.
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SECTION 4: Transaction Settlement Cost Comparison Analysis
Transaction Settlement Cost Analysis
$0.000$0.010$0.020$0.030$0.040$0.050$0.060$0.070$0.080$0.090$0.100$0.110$0.120$0.130$0.140$0.150$0.160$0.170$0.180$0.190$0.200$0.210$0.220$0.230$0.240$0.250$0.260$0.270$0.280$0.290$0.300$0.310$0.320$0.330$0.340$0.350$0.360$0.370$0.380$0.390$0.400$0.410$0.420$0.430$0.440$0.450$0.460$0.470$0.480$0.490$0.500$0.510$0.520$0.530$0.540$0.550$0.560$0.570$0.580$0.590$0.600$0.610$0.620$0.630$0.640$0.650$0.660$0.670$0.680$0.690$0.700$0.710$0.720$0.730$0.740$0.750$0.760$0.770$0.780$0.790$0.800$0.810$0.820$0.830$0.840$0.850$0.860$0.870$0.880$0.890$0.900$0.910$0.920$0.930$0.940$0.950$0.960$0.970$0.980$0.990$1.000$1.010$1.020$1.030$1.040$1.050$1.060$1.070$1.080$1.090$1.100$1.110
Small Medium Large Jumbo
Transaction Processing Cost Changes
2007 2009 2011 2013
Band Price/Tran % Price Advantage (vs. Small)
Small
Medium
Large
Jumbo
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SECTION 4: Transaction Settlement Cost Comparison Analysis
4b. Range of Transaction Processing Costs by Band
$0.000$0.010$0.020$0.030$0.040$0.050$0.060$0.070$0.080$0.090$0.100$0.110$0.120$0.130$0.140$0.150$0.160$0.170$0.180$0.190$0.200$0.210$0.220$0.230$0.240$0.250$0.260$0.270$0.280$0.290$0.300$0.310$0.320$0.330$0.340$0.350$0.360$0.370$0.380$0.390$0.400$0.410$0.420$0.430$0.440$0.450$0.460$0.470$0.480$0.490$0.500$0.510$0.520$0.530$0.540$0.550$0.560$0.570$0.580$0.590$0.600$0.610$0.620$0.630$0.640$0.650$0.660$0.670$0.680$0.690$0.700$0.710$0.720$0.730$0.740$0.750$0.760$0.770$0.780$0.790$0.800$0.810$0.820$0.830$0.840$0.850$0.860$0.870$0.880$0.890$0.900$0.910$0.920$0.930$0.940$0.950$0.960$0.970$0.980$0.990$1.000$1.010$1.020$1.030$1.040$1.050$1.060$1.070$1.080$1.090$1.100$1.110
Small Medium Large Jumbo
Transaction Processing Cost by Band High Average Low
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SECTION 5: Trend of Avg. Prices – Dial Auth & Trans. Processing
00.010.020.030.040.050.060.070.080.090.10.110.120.130.140.150.160.170.180.190.20.210.220.230.240.250.260.270.280.290.30.310.320.330.340.350.360.370.380.390.40.410.420.430.440.450.460.470.480.490.50.510.520.530.540.550.560.570.580.590.60.610.620.630.640.650.660.670.680.690.70.710.720.730.740.750.760.770.780.790.80.810.820.830.840.850.860.870.880.890.90.910.920.930.940.950.960.970.980.991
2005 2007 2009 2011 2013
Pricing Averages from 2005 - 2013
Dial - Traditional Telecom Dial - SSL Transaction Processing
Average Dec 2005 Oct 2007 Aug 2009 Jul 2011 Mar 2013
Dial – Traditional
Telecom
Dial – SSL
Transaction Processing
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Confidential. For discussion purposes only.
© Copyright 2013. The Strawhecker Group. All Rights Reserved.
SECTION 6: BIN Sponsorship Fee Analysis
$0.000$0.010$0.020$0.030$0.040$0.050$0.060$0.070$0.080$0.090$0.100$0.110$0.120$0.130$0.140$0.150$0.160$0.170$0.180$0.190$0.200$0.210$0.220$0.230$0.240$0.250$0.260$0.270$0.280$0.290$0.300$0.310$0.320$0.330$0.340$0.350$0.360$0.370$0.380$0.390$0.400$0.410$0.420$0.430$0.440$0.450$0.460$0.470$0.480$0.490$0.500$0.510$0.520$0.530$0.540$0.550$0.560$0.570$0.580$0.590$0.600$0.610$0.620$0.630$0.640$0.650$0.660$0.670$0.680$0.690$0.700$0.710$0.720$0.730$0.740$0.750$0.760$0.770$0.780$0.790$0.800$0.810$0.820$0.830$0.840$0.850$0.860$0.870$0.880$0.890$0.900$0.910$0.920$0.930$0.940$0.950$0.960$0.970$0.980$0.990$1.000$1.010$1.020$1.030$1.040$1.050$1.060$1.070$1.080$1.090$1.100$1.110
Small Medium Large Jumbo
Sponsorship Cost by Band High Average Low
Volume
Band
2013 Average
Cost ($)
2013 Low
Cost ($)
2013 High
Cost ($)
2011 Average
Cost ($)
Small
Medium
Large
Jumbo
25
Redacted
Redacted
Redacted
Redacted
Redacted
Confidential. For discussion purposes only.
© Copyright 2013. The Strawhecker Group. All Rights Reserved.
About TSG
26
The Strawhecker Group (TSG) is a management consulting company focused on the electronic payments industry. TSG’s Service Groups Payments Strategy
Payments Strategy encompasses the full spectrum of advisory services within the Payments Industry. The depth of these services is
built on deep industry knowledge - the Partners and Associates of the firm have an average of over 20 years of industry experience.
With clients from card issuers to merchant acquirers, TSG has the experience and expertise to provide real-time strategies.
Transaction Advisory
Whether buying or selling, seeking investment funding, or planning your company’s exit strategy, TSG’s experience can be critical to
achieving success. TSG has performed more than 100 Payments Company Valuation and/or Business Assessments in the past three
years - ranging in value from $1 million to $1 billion.
TSG Metrics
TSG Metrics, the strategic research and analysis division of TSG, provides the Payments Industry with highly focused research and
industry-wide studies. TSG Metrics takes data, boils it down to information, transforms it to knowledge and presents it to provide
wisdom to its client partners.
TSG’s Unparalleled Experience
TSG consists of Industry leaders with extensive experience leading teams through explosive growth periods, mergers and
acquisitions, and international and domestic expansion within the Payments Industry. Both Partners and Associates of the firm have
held key senior management positions at leading industry companies including First Data / First Data International, Visa Inc.,
MasterCard, TSYS, Humboldt Merchant Services, WorldPay, Heartland Payment Systems, Cardservice International, iPayment,
Alliance Data, RapidAdvance, Accenture Consulting, Redwood Merchant Services, Chase Paymentech, as well as other leading
financial institutions and Payments companies. TSG’s Influence Shapes the Payments Industry Over the last three years, TSG has completed over 400 projects for more than 200 different clients including financial institutions, merchant acquirers, card issuers, card associations, technology providers, ISOs, processing companies and the investment community. Additionally, the firm and its Associates sit on several Industry committees whose focuses range from emerging product development to governmental regulation advisement. Other recent TSG reports and analysis include (Click for more information):
For more information, contact TSG at [email protected] Subscribe to TSG's NewsFilter * PaymentsPulse.com * Follow TSG on Twitter * Follow TSG on LinkedIn * TheStrawGroup.com
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Infographic
ETA/TSG Q1 2013 Economic Indicators
Report
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