12016 ISSUE 1
History recorded many significant
events in 1916, a year when World
War I was on everyone’s mind, the
National Park Service was founded
to preserve U.S. natural resources
and a young automotive industry
was burgeoning at a rapid pace.
It was also the year that ACDelco’s roots were
planted through a unique set of circumstances
that would forever change how vehicle parts and
service are offered to the driving public.
After a long and memorable history, 2016 marks
the 100th anniversary of the brand that is
known today as ACDelco. The centennial will be
celebrated with several special events, promotions
and incentives throughout the year. It’s not every
year, after all, that a company can trace its history
back an entire century.
It all began when General Motors founder Billy Durant, who had been
removed from the company a couple of years earlier, formed the United
Motors Corporation (UMC) in 1916. His mission was to bring together several
automotive parts manufacturers, including Dayton Engineering Laboratories
2016 ISSUE 1
A Centennial Celebration WHAT’S INSIDE
IN THE NEWS
Spring Car Care Month.....................................................
ACDelco 2016 Spark Plug Rebate..................................
Buick Avista concept vehicle............................................
New ACDelco licensed products....................................
pg 2
pg 5
pg 7
pg 8
the service bay
ACDelco video tutorials....................................................
ASE changes L1 certification test...................................
New GM Bulletin numbering system.............................
pg 6
pg 10
pg 11
training
New TPMS seminar............................................................
2016 Training Course Catalog........................................
Training schedule................................................................
pg 4
pg 6
pg 12
product
Expanded window regulator lineup...............................
New Professional water pumps......................................
OE transfer cases from ACDelco...................................
pg 7
pg 8
pg 9
running the business
2016 ACDelco program enhancements....................... pg 3
tech tips
Improper jump start affects power steering...............
Cadillac hard transmission shifts....................................
Seat bracket electrical condition....................................
pg 9
pg 9
pg 10
Continued on next page...
2 2016 ISSUE 1
After a harsh winter season, your
customers have put their vehicles
through a season of cold, snow,
ice, salt and slush. As you know,
the freezing temperatures and
challenging road conditions can
take a toll and it’s never too early
to start thinking about seasonal
vehicle care.
As ACDelco prepares to support
the annual Spring Car Care
Month in April, it’s a good idea to
start reminding your customers
about how the cold, wet weather
affects their vehicles. ACDelco
recommends five vehicle
components you may want to
suggest for timely inspection:
• Battery
• Belts and hoses
• Brakes
• Cabin air filters
• Windshield wiper blades.
ACDelco also will promote Spring
Car Care Month in several ways
over the next few months, with
several marketing pieces you can
use at your shop. Some of these
include:
• A Car Care video promoting
the event on social media
channels such as YouTube,
Twitter and Facebook
• Social media posts highlighting
special offers and giveaways
• Press releases
• Live read radio scripts made
available for you to market
your shop (PSC exclusive)
• Updated mastheads on all
websites and social channels
• A Car Care Month landing
page that leads to a service
locator (PSC exclusive)
• Infographic image in a modern
format that can be used
socially and on site
• Paid social posts for owner
targeting on social media
• Online advertising
• Information appearing in
consumer publications.
Spring Car Care Month Coming SoonCompany (DELCO) – the pioneer of the
electric starter that replaced hand cranks
to start car engines.
That same year Durant rejoined General
Motors and became the company’s
president. Two years later, GM purchased
UMC. Another of its acquisitions, Albert
Champion’s spark plug company, had been
under the GM umbrella since 1909.
Soon, UMC evolved into United Delco
Division and it joined AC Spark Plugs
as mainstays of General Motors’ part
manufacturing business. The two
companies merged to form ACDelco in
1974 and the rest is history. ACDelco has
created a lasting legacy in the automotive
world, establishing a strong heritage in
serving parts and service needs of all
makes and models.
This special centennial anniversary will be
commemorated by ACDelco throughout
2016. We will provide a number of ways
for you to leverage this milestone and
remind your customers of this unique
history. Stay tuned for details about how
you can participate in the celebration and
see the story on page 8 for information
on specially branded ACDelco Centennial
merchandise available on a new retail
website.
Continued from cover
32016 ISSUE 1
Several significant changes have been made to three of
ACDelco’s programs that will benefit service centers this year.
The ACDelco Professional Service Center (PSC) Program,
ACDelco Key Fleet Program (KFLT) Program and ACDelco
Regional Service Chain Program all undergo enhancements in
2016.
The ACDelco PSC Program helps Independent Service Centers
(ISCs) grow their businesses, increase consumer awareness,
and improve overall operating efficiency. Updates include:
• New program level names (Premium and Professional),
purchase requirements and fees
• A new billing system and re-leveling structure
• New REWARDS structure
• New Image Program
• New ACDelco uniform and apparel
• ACDelco Vehicle Service Contracts and Prepaid
Maintenance Plans available to Premium-level PSCs
• New Labor Reimbursement paid at the location’s door rate
to be capped at $100 for Premium inside and outside 25
miles and Professional outside 25 miles
• Premium PSCs are eligible for 100 percent subsidy for 10
Foot Wave (unit only)
• Premium PSCs eligible for three no-charge calls/events per
month using Diagnostic Hotline
• New Welcome and Renewal Kit content and design.
ACDelco’s Key Fleet (KFLT) Program provides benefits
to fleet customers in connection with the purchase of
ACDelco products to service their own fleet vehicles and
fleet equipment. The benefits are designed to increase a
fleet’s efficiency and to reduce vehicle downtime and related
operating expenses. ACDelco offers this program with no
enrollment fee.
Enhancements for 2016 include:
• New product level names and purchase requirements
• New re-leveling structure
• New Roadside Assistance discount pricing through Allstate
• Premium KFLTs eligible for a 50 percent subsidy for
Mitchell1 service
• New uniform and apparel
• New Consumer Assurance labor is paid at the location’s
door rate capped at $100.
ACDelco’s Regional Service Chain (RSC) Program has been
developed to recognize the Regional Service Chains that
support the ACDelco proposition and to help them meet the
challenges of servicing today’s technically advanced vehicles.
Program highlights to RSC participants include:
• Training - business and technical development for owners
and employees
• GM Service Information Subscription Discount
• Bosch Service Tool Discount
• GM Vehicle Supplier Discount
• Online marketing tools through acdelcoadvantage.com
• Online merchandising catalog through acdelco1store.com
• ACDelco e-Business Catalog Solutions
• Consumer Assurance 24 months/24,000 miles
• New Consumer Assurance labor is paid at the location’s
door rate capped at $100.
RSCs that increase purchases of ACDelco products are eligible
to receive a Business Development Rebate, which means all
RSC program participants can earn a 3 percent quarterly
rebate check based on ACDelco product purchases from the
Direct Account and Alliance Jobber (AJP) suppliers. Beginning
in 2016, RSC accounts with 15 percent quarterly growth,
year over year for all locations combined will receive a growth
incentive of 2 percent of qualifying purchases of ACDelco
product from the Direct Account and AJP suppliers.
To learn more about these programs and what they can do for
your business, go to acdelcotechconnect.com or speak with
your ACDelco representative.
Spring Car Care Month Coming Soon ACDelco Program Enhancements Implemented for 2016
4 2016 ISSUE 1
Since 2008, all new passenger cars and light-duty trucks sold in
the U.S. are required to have a Tire Pressure Monitoring System
(TPMS). Do you know how they work and the different types of
components on these systems?
The new ACDelco Tire Pressure Monitoring System seminar
(S-SS04-08.01SEM) covers how to diagnose and service TPMS-
equipped vehicles.
There are two types of TPMS, each featuring a variety of
designs you might find when working on any make or model
vehicle. The Indirect System relies on ABS equipment, while the
Direct System uses special wheel speed sensors in the wheels.
New Tire Pressure Monitoring System Seminar Now Available
An Indirect TPMS uses the signals from ABS wheel
speed sensors to determine tire pressure based on
the rotational speed of the tire. The Electronic Brake
Control Module (EBCM) compares these speed
signals to determine if any sensor is outside of a
predetermined threshold and, if needed, illuminates a
warning lamp on the instrument cluster. In the seminar,
both the first and second generation types of indirect
wheel speed sensors are presented.
In addition, second generation Indirect TPMS must
be calibrated each time that a tire or wheel change
is made, including as part of tire rotation services.
The details about how to perform this calibration are
covered in the seminar.
INDIRECT SYSTEM
A Direct TPMS is based on individual radio-frequency
(RF) transmitters in the vehicle wheels. It uses specific
hardware components, including a control module,
antenna(s), wheel speed sensors or transmitters, and a
graphic display in the instrument cluster.
The wheel speed sensors may be unique to the Direct
TPMS on a particular vehicle. The TPMS control
module must learn the location of the sensors installed
on the vehicle in order for the system to operate
properly. The seminar reviews how the TPMS control
module can Auto-Learn and, in some cases, Auto-
Locate, a new sensor.
DIRECT SYSTEM
Inside tires are Tire Pressure Monitor System (TPMS) sensors and if a tire’s pressure falls too low, a TPMS warning light appears on the dashboard.* It could mean a tire needs air or possibly a system malfunction. Educate your customers about the importance of properly inflated tires and when their sensors need to be replaced, install General Motors Original Equipment (GM OE) TPMS sensors from ACDelco.
SKU: 27-SS-0231-15
ACDelco GM OE TPMS PARTS
Meaning: SOLID LIGHT Low tire pressure is occurring in one of the vehicle’s tires What to do? A diagnostic test should be done to determine which tires are below the recommended tire pressure. Meaning: FLASHING LIGHT There’s a malfunction in the system. What to do? A diagnostic test should be done to determine the cause.
Properly inflated tires help keep customers safe by lowering the risk of tire blowout, hydroplaning, and increased stopping distances. Other benefits include encouraging greater fuel economy and promoting longer tire life. Keep the sensors that monitor inflation working properly by installing GM OE TPMS parts.
WHAT TPMS LIGHTS MEAN - HELP YOUR CUSTOMERS KNOW THE DIFFERENCE!
PRODUCT HIGHLIGHTS Components include: sensor body, snap-in rubber
valve or aluminum vale stem, plastic cap, electroless nickel-plated valve core
Corrosive resistant stem Premium, 3-volt lithium battery with 10-year life Only 23 SKUs cover 100% of GM vehicles equipped
with TPMS systems, dating back to 1996 Only FIVE SKUs cover 90% of GM applications Service kits are available and contain all the
components necessary to service TPMS - in one convenient package
GM OE parts ensure accurate reporting via Driver Information Center (DIC) and OnStar Vehicle Diagnostics
GM OE sensors communicate correctly with the computer system of every GM make and model - a MUST for safety-related parts!
ARE YOU READY? There are over 20 million GM vehicles on
the road today with TPMS sensors - that’s over 80 million TPMS sensors!
These sensors were mandatory on 100% of GM vehicles sold in the U.S. after September 1, 2007, although GM put sensors in many vehicles before then.
With OE expected life of up to ten years and 150,000 miles, we are on the verge of rapid growth in TPMS sensor replacement!
*Starting with the 2008 MY, all GM vehicles sold in the United States are equipped with TPMS. Warning is triggered when tire pressure falls more than 25% below the required inflation.
ACDelco TPMS service kits save time and money
with all components needed for TPMS service.
52016 ISSUE 1
TPMS Diagnostics
A key part of the seminar includes instructions on how to
diagnose TPMS systems using the right tools, including how
to use a scan tool to read and clear DTCs, view TPMS serial
data and perform programming functions. This all becomes
especially important if non-standard wheels or tire sizes are
installed on the vehicle.
The “test before you touch” diagnostic process is also covered.
This is when you verify the system is operational before
beginning any service on the wheels or tires. Special TPMS
service kits, described in the course, are available from
ACDelco that contain all the components necessary to service
TPMS.
Additionally, two methods
to remove tires from rims
without damaging the
sensors are highlighted
in the seminar. These tips
help prevent turning a small
repair like replacing a flat
tire into a bigger problem.
Wheel Speed Sensor Learning
After installing one or more new sensors, or after rotating
tires, it’s often necessary to perform a learning or training
procedure for the sensors. There are several methods used
by manufacturers that are covered in the seminar. The sensor
learning concept can include Manual-Learn with a TPMS tool,
OBD with a TPMS tool, or Auto-Learn.
The seminar also provides several real-world case histories that
demonstrate how to service the different types of systems,
modules and sensors.
Contact your local ACDelco distributor for more information
about when the Tire Pressure Monitoring System seminar will
be scheduled in your area. To enroll in other ACDelco training
courses, go to www.acdelcotechconnect.com and click the
Training tab.
IN THE NEWS
Consumers who purchase select ACDelco spark plugs throughout
2016 are eligible for a rebate during the upcoming calendar year.
ACDelco’s “Spark Some Savings” program offers customers an
opportunity to apply for rebates based on qualified purchases
made at a retail store or through a professional installer through
Dec. 31.
Rebates are distributed according to the following scale:
A minimum purchase of four
spark plugs is required; a
maximum of 16 spark plugs per
household is allowed. Customer
rebates cannot exceed $32.
Rebate pads are available
on the acdelco1store.com
(Item #41-FM-0021-16).
They are also accessible for
download on ACDelco.com
and acdelcotechconnect.com.
See Bulletin 15D-135 for more
information.
ACDelco Rolls Out 2016 Spark Plug Rebate
Manufacturers mount different types
of wheel speed sensors inside the tire.
The wheel speed sensor learn procedure may require a scan tool or special
TPMS tool.
Professional Iridium $2
Professional Double Platinum $1.50
Rapidfire Performance Single Platinum $1 per
Professional Conventional $.50
REBATE PER PLUGSPARK PLUG
6 2016 ISSUE 1
Multiple Diagnostic Interface (MDI) tutorials have been a
popular resource for countless aftermarket repair shops
across North America. From describing how to install the MDI
Manager software to updating its firmware, these videos help
customers navigate common MDI essentials.
Once the software is installed, understanding how to set up
MDI communications or recover the MDI in the event of an
internal software failure is critical. It’s important to know what
to do if you lose power to the unit or lose communications to
the USB port.
The MDI is General Motors’ preferred tool for working on GM
vehicles because it is specifically designed and tested by GM
engineers for diagnosing and repairing GM electronic systems.
The MDI is intended for use with the Techline Information
System (TIS2Web) software applications:
• Service Programming System (SPS)
• Global Diagnostics System 2 (GDS 2)
• Tech2Win Diagnostic System
• Data Bus Diagnostic Tool.
You can purchase an OEM authentic GM MDI online
at gmdesolutions.com or call 1-800-GMTOOLS. Visit
gmtis2webhowto.com to view the full suite of TIS2Web
tutorials, which are available at no charge. GMSi and TIS2Web
software applications are accessible via a web-based
subscription service. For more information regarding TIS2Web,
go to acdelcotechconnect.com or subscribe now at
www.acdelcotds.com.
ACDelco Video Tutorials Assist Independent Service Centers Around the Country
Training UpdateNew 2016 Training Course Catalog
The 2016 ACDelco Training Course Catalog is available on the
main page of the training website. No need to log in. Simply
click the link on the right side of the page to view a PDF of the
latest training catalog.
The new 2016 catalog includes all of ACDelco’s training
offerings, including technical training, business training and
service consultant training information. It also describes each
of the various course delivery methods, so you can choose the
right training for you, as well as explains how easy it is to enroll
in a course or view web-based training.
72016 ISSUE 1
ACDelco has released 77 Professional Window Regulators
and Motors, which are competitively priced for GM and
non-GM applications. These additional part numbers cover
application model years 1995-2012 for GM, Ford, Chrysler,
Toyota, BMW, Nissan, Honda, Audi, Hyundai, Mazda,
Volkswagen, Mercedes and Acura vehicles.
With this expansion, ACDelco now offers more than 1,990
part numbers in Line 11, covering 92 percent of GM Vehicles in Operation (VIOs) and 77 percent of non-GM VIOs. Professional
window regulators and motors are covered by a 12-month/12,000-mile limited warranty.
At the North American International
Auto Show in Detroit last month,
Buick unveiled the Avista concept
vehicle – a sports coupe with a classic
“2+2” configuration.
Based on the architecture that
underpins the new 2016 Chevrolet
Camaro and Cadillac ATS, the rear-
wheel-drive Avista is powered by a
400-horsepower twin-turbocharged
V-6 engine. The turbo V-6 harks back
to Buick’s performance heritage of the
1980s, with vehicles such as the Grand National and the GNX.
More than performance, the Avista is distinguished with
sleek, sweeping and uninterrupted body lines stretching front
to rear. The absence of conventional B-pillars between the
doors and rear side windows enhances the flowing profile. Like
the exterior, the Avista’s 2+2 interior is defined by flowing,
uninterrupted lines conveying elegance through simplicity
– with intense technical and surfaces details, in everything
from 3D-printed door and seat trim to a future vision of
Buick’s IntelliLink with touchscreen controls on a widescreen
instrument panel display.
The center console also incorporates touchscreen controls
and extends to the rear seating area. Open side storage
compartments built into the front of the console are enabled
by the new Electronic Precision Shift, similar to the 2017
LaCrosse.
Time will tell if this concept vehicle makes the transition to
production-vehicle reality, but it’s great to see Buick advancing
its performance legacy.
FAST FACT: Only 547 examples of the 1987 Buick GNX were
built. It was one the quickest cars of its day, thanks to a special
version of the brand’s 3.8L turbo V-6.
ACDelco’s Professional Window Regulators and Motors Line Expands
Buick Avista Concept Rekindles Performance Legacy
8 2016 ISSUE 1
TECH TIPS
PRODUCT INFO
ACDelco technical tips provide
repair information about
specific conditions on a variety
of vehicles. If you have a tough
or unusual service repair, the
Diagnostic Hotline can help.
Call 1-800-825-5886, prompt
#2, from 8 a.m. to 8 p.m. ET
Monday–Friday, to speak with a
technical expert with the latest
OEM information.
For free technical assistance and
product information regarding
specific ACDelco products, con-
tact these toll-free information
hotlines staffed by ASE-certified
technicians:
Brakes
1-888-701-6169 (prompt #1)
Chassis & ReadyStruts
1-800-270-2124
Lift Supports
1-800-790-5438
Shocks
1-877-466-7752
Starters & Alternators (New) 1-800-854-0076
Starters & Alternators (Reman) 1-800-228-9672
Steering
1-855-451-1212
Wiper Blades
1-800-810-7096
ACDelco has expanded its Professional Aftermarket Water
Pump Line for all makes with the introduction of 10 new water
pumps. Outstanding quality attributes of the new water pumps
include a design with the same fit, form, function of OE water
pumps; heat-treated shafts and high-quality bearings that are
permanently sealed and lubricated.
These additional SKUs represent 1,513 additional vehicle
applications for GM and non-GM vehicles. Please note, part
number 19325605 (252-962) replaces 19195148 (252-889).
ACDelco covers 93 percent
of GM and non-GM water
pump applications with more
than 700 total part numbers.
Professional water
pumps are covered by a
12-month/12,000-mile
limited warranty.
Ten New Water Pumps Added to ACDelco’s Professional Aftermarket Line
A new ACDelco retail website allows
customers to purchase officially licensed
ACDelco-branded products for the first time
ever, offering exciting merchandise to the
general public and making the brand even
more accessible.
The website, acdelcoshop.com, was launched
this month and is intended to increase
purchase consideration, availability and the
sale of ACDelco products for do-it-yourself
consumers and trade business. The site
features an expanded product portfolio
and includes:
• Apparel
• Tools
• Garage items
• Home/office products
• Outside gear.
Items highlighted on
acdelcoshop.com feature
regular ACDelco logos,
exclusive heritage-style
merchandise using historical
signs and advertisements and products with
this year’s ACDelco Centennial logo. Each
month in 2016, a unique or premium item
with the Centennial logo will be featured to
celebrate the company’s 100th anniversary
and to drive return visitor traffic.
Shoppers can use promo code ACDELCO10
to receive 10 percent off in February.
Beginning in March, a majority
of the ACDelco-licensed
products on acdelcoshop.
com will also be listed on
the ACDelco1Store that
is utilized by General Motors-affiliated
users for a convenient one-stop shopping
experience. Licensed product items
shown on the ACDelco1Store are also
designated with a special call-out to
identify it as an item available on the
acdelcoshop.com website for non-GM
affiliated friends and family to purchase at
retail.
The new retail website features many high-
quality, unique items. Be sure to check it
out and let your customers know about the
exciting online addition.
New Website Offers ACDelco-Licensed Products to Consumers
in the news
92016 ISSUE 1
2010–2016 Chevrolet Equinox, GMC Terrain; 2011–2015 Chevrolet Cruze, Chevrolet Volt; 2012–2015 Buick Verano;
2013–2015 Chevrolet Malibu; 2013–2016 Buick LaCrosse equipped with NJ1 (Electric Power Steering), Buick Regal
equipped with NJ1 (Electric Power Steering); 2014–2016 Cadillac ELR, Chevrolet Impala (VIN 1) equipped with NJ1;
2016 Chevrolet Malibu Limited
A blown or failed power steering fuse
caused by improper jump-starting may
result in a loss of power steering assist,
a hard to steer condition and a “Service
Power Steering” message on the Driver
Information Center.
The power steering fuse is located on the
edge of the underhood Bussed Electrical
Center between two threaded studs. Check
for continuity using a digital multimeter or
continuity tester to determine if the fuse is
open. If the fuse element is broken, replace
the fuse. Be sure to tighten the fasteners to
specification when installing the new fuse.
When jump-starting a vehicle with a dead
battery, be sure to use the proper ground
point located underhood. The underhood
Bussed Electrical Center cover should not
be removed during a jump start.
Refer to the latest version of GM #PI1521
for additional information.
Loss of Power Steering Assist From Improper Jump-Starting
Use the proper ground points when
jump-starting a vehicle.
2006-2011 Cadillac STS Models; 2007–2009 Cadillac SRX; 2008–2015 CTS (VIN D); 2013–2015 Cadillac ATS;
2016 Cadillac ATS (RPO LCV); 2014–2015 Cadillac CTS Sedan (VIN A) with 6-Speed Automatic Transmission
Several conditions may be present on these
models, including an illuminated Service
Engine Soon lamp, reduced engine power,
no start, multiple illuminated warning lamps
on the instrument cluster, the door locks
cycling while driving and hard transmission
shifts. The Transmission Control Module
(TCM) or Engine Control Module (ECM) also
may not communicate with the scan tool.
In addition, several DTCs may be set, such
as C0242 (ECM Indicated TCS Malfunction),
P0615 (Starter Relay Control Circuit),
P2544 (Transmission Torque Request
Circuit), U0073 (Controller Area Network
Bus Communication), U0100 (Loss of
Communication with ECM/PCM) and
others.
Check the transmission connector X1
terminal connections for unseated pins
if any of these conditions are present.
Carefully tug on each wire to ensure the
pins are fully seated. A side load on the
wires may cause a false positive lock. Repair
the connections as necessary.
On Cadillac ATS and CTS models, also
inspect the harness securing bracket
located on the passenger-side of the vehicle
where the transmission bell housing is
attached to the engine block. The harness
should hang below the bracket. Inspect the
harness for any chafing on the bracket.
Hard Transmission Shifts
Harness securing bracket (1).
GM Original Equipment
Transfer Cases Now
Available to ACDelco
ACDelco now offers
General Motors OE transfer
cases, top-quality supplied
parts that are not available
from any other source.
Designed to fit and operate
correctly right from the
start, each part is equal in
quality to GM OE equipment
and designed according to
the OE engineering and
manufacturing standards.
Key features of the transfer
case include:
• Plug and Play
installation, which saves
time
• Light Duty, Heavy Duty
and Super Heavy Duty
availability
• Calibration that
matches the
vehicle with exact
specifications
• The latest GM
Engineering
enhancements.
The OE transfer cases cover
model years 1999-2007. A
36-month/100,000 limited-
mile warranty, whichever
comes first, is included with
purchase.
Product
10 2016 ISSUE 1
ASE has announced upcoming changes to the test content of
the Advanced Engine Performance Specialist Certification
Test (L1). The test focuses on the diagnosis of sophisticated
driveability and emissions-related conditions, including
computerized powertrain controls (such as OBD II), ignition
system, fuel and air induction systems, emission control
systems, and I/M test failures.
Many of the updated test questions will be based on a new
sample vehicle equipped with a composite powertrain control
system featuring computerized engine control technology used
by most manufacturers.
To address these changes, a new Composite Vehicle Type
4 (CV4) Reference Booklet is now available. The Reference
Booklet is provided both before and at the time of testing. It
can be downloaded from the ASE website.
Because of the significant change in L1 test content, the
delivery of test results will be delayed between January and
June 2016.
In some cases, a technician’s job or job title may be impacted
when an L1 certification expires. Should there be an impact to
work status, technicians are advised to consider taking the L1
recertification test as soon as possible.
ASE tests are conducted at Prometric test centers across the
country. Use ASE’s Find a Seat feature to browse seat availability
and times before registering for a test. Once registered,
technicians have 90 days to schedule, prepare and take the test.
Register at www.ASE.com or call Prometric at 877-346-9327.
ASE Changes the L1 Certification Test
A new Composite Vehicle Type 4 Reference Booklet for the L1 Certification
Test is now available.
2008–2011 Buick Lucerne
A no start or stalling condition may be due to the rear seat
bottom frame contacting the rear electrical center cover. The
contact results in varying amounts of deflection of the fuel
pump relay, which causes potential wear of the male terminals
on the fuel pump relay.
To correct this condition, install a low profile fuel pump relay
and remove material from the driver-side rear seat bottom
frame mounting bracket.
The rear electrical center is located below the rear seat bottom
cushion. Disconnect the battery before replacing the fuel pump
relay in the fuse block with a new low profile fuel pump relay.
Modify the seat frame mounting bracket, with the rear seat
cushion on a bench, by cutting off 5 mm from each edge of
the right side seat mounting bracket. File any rough edges and
reinstall the rear seat cushion.
Refer to GM bulletin #15-NA-051 for additional information.
No Start Condition From Seat Bracket Contacting Rear Electrical Center
Cut off 5 mm from each edge of the bracket (1).
112016 ISSUE 1
Perform a Service Bulletin search for a 2015 GM model in
Service Information and you may notice that the bulletin
numbers in the search results look a little different. You’ll see
a bulletin number such as #15-NA-28 as well as more familiar
looking numbers such as #15-06-03-001A. Recently, General
Motors changed the bulletin numbering system for all new
bulletins in North America to commonize the system with
other GM regions.
The new Service Bulletin numbering system only affects 2015
calendar year and later bulletins. Older bulletins will not be
updated with the new numbering system.
Here’s what the new numbering system means:
• The first two places specify the calendar year in which the
bulletin was authored. For example, 15 indicates the 2015
calendar year.
• The third and fourth places designate the region where the
bulletin was authored. Bulletins that are written in North
America have a region code of NA.
• The last three places are the sequencing code. Each region
uses its own sequence number.
If a Service Bulletin is revised for any reason, its number will
now remain the same. There will no longer be a letter after
the bulletin number to indicate an update. Instead, a version
number will be added at the bottom of the bulletin along with a
statement explaining what was modified.
In addition to the bulletin number, the format of the bulletin
itself has changed. The models affected by the bulletin are now
listed in a table, broken down by Brand, Model, Model Year,
VIN, Engine and Transmission. The table format makes it easy
to quickly identify the models and components involved.
Additional information that may be included in the new
bulletins cover the Condition, Production, Correction, Service
Procedure, Parts Information, Warranty Information, Version
and Bulletin Modification.
New GM Bulletin Numbering System
2015 and later GM bulletins feature a new numbering system.
“15-NA-001”
Sequence NumberCalendar Year
Authoring Region Code
Global Numbering Example:
12 2016 ISSUE 1
The following ILT courses are
currently being scheduled:
Course Number Course Name
S-AC07-02.01ILTAutomotive Air Conditioning Advanced Refrigerant System Diagnostics
S-AC07-03.01ILTHVAC Control System Operation and Diagnostics
S-AC07-04.01ILT
HVAC Diagnosis and Service – “You’re getting hotter, Nope now you’re cold – Get comfortable with HVAC Diagnostics”
S-BK05-01.01ILT Braking Systems
S-BK05-02.01ILT ABS Operation and Diagnosis
S-BK05-03.01ILTElectronic Brake and Chassis Controls: Is the vehicle really smarter than the driver?
S-DS11-02.01ILTService Programming – Flash or Pass: Don’t pass up potential customers!
S-DS11-03.01ILTDiagnostics GPS – “Is the path from Symptom to System to Repair, leading you in circles?”
S-DS11-13.01ILTVehicle Network Communications: When modules talk, who is really listening?
S-EL06-04.02ILT Network Communication Diagnosis
S-EL06-10.02ILT Electrical Power Management
S-EL06-11.02ILT Enhanced Automotive Circuit Diagnosis
S-EL06-13.01ILT Body Electrical Global Diagnostics
S-EL06-14.01ILTAdvanced Body Control System Electrical Diagnostics
S-EL06-17.01ILTElectrical Diagnostics: Chasing Lost Electrons
S-EM01-01.01ILTValvetrain Controls: Are they phasing you?
S-EP08-02.01ILTEngine Performance Computer Controls and Ignition System Diagnostics
S-EP08-03.01ILTEngine Performance Air Induction and Fuel System Diagnostics
S-EP08-04.01ILTEngine Performance Fault Monitoring and Emission System Diagnostics
S-EP08-05.01ILTEngine Performance Advanced Drivability Diagnostics
S-EP08-06.01ILTAfter Combustion Sensors: Is what is in the exhaust making your engine run rough?
S-EP08-07.01ILT Air Induction and Fuel Injection Systems
S-EP08-08.02ILTEvaporative Emissions Controls: Why is there always a code but never a leak we can find?
S-EP08-09.01ILTSpark Generation: Is a lack of spark sending you up in flames?
S-EP08-10.01ILT Direct Injection
S-EP08-81.02ILTDuramax Diesel Operation and Diagnosis
Current Instructor-Led Training (ILT) Courses
ST-PU-0001-16
Training Schedule
How to Take ACDelco TrainingGo to www.acdelcotraining.com and click the Training tab to log in to the
ACDelco Learning Management System (LMS).
To launch or enroll in courses in your
training path, open the home page to
view your Training Progress Status
Report, select Show Detail, and then
click the course number and title to
view details on a specific course and
to launch or enroll in the course.
To view Instructor-Led Training (ILT)
courses (ILTs are full-day and half-day
hands-on classroom courses), click
Take Training > Catalog > Catalog
Search and select Instructor-Led
Training under Delivery Type.
To view Virtual Classroom Training
(VCT) courses (VCTs are 1- to 2-hour
live online courses), click Take Training
> Catalog > Catalog Search and select
Virtual Classroom Training under
Delivery Type.
To launch a Web-Based Training
(WBT) course (WBTs are 1- to 4-hour
self-guided online courses), click Take
Training > Catalog > Catalog Search
and select Service or Business Web-
Based Training under Delivery Type.
To launch a TechAssist (TAS) course
(TAS courses are 15- to 20-minute
online presentations on a specific
topic), click Take Training > Catalog >
Catalog Search and select TechAssist
under Delivery Type.
To launch a Simulation (SIM) (SIMs
require users to complete all repairs
for a condition), click Take Training >
Catalog > Catalog Search and select
Simulation under Delivery Type.
Top Related