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Page 1: 7 secrets of top performers

7 Secretsof

PerformersTop

By Bernard Marr

Page 2: 7 secrets of top performers

We conducted a study of over 3,000 companies, across all

continents, sizes and industries to

understand the state of the art in business performance

management

© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

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We Find:

• Most are collecting KPIs and managing performance, but not all are generating value

• Most companies are using KPIs, just over half use

Dashboards, 41% Benchmarking, 38% BSC, 7% Big Data Analytics

• 37% of companies are unhappy with their efforts

© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

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Companies that do business

performance management well generate more value, make

better decisions and

outperform their competitors

© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

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Here are 7 things that sets top performers apart

© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

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1. Buy-InDon’t make performance

management a top management

initiative – ensure buy-in from the

top to the bottom. Make it

relevant to everyone!© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

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2. MotivationDon’t manage performance for

someone else. Make sure you do it

because you want to, in order to

improve performance!

© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

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3. Alignment

Make sure you align strategic with operational performance management. Don’t run them in

siloes like many companies!

© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

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4. Analytics Align your traditional performance

management with your analytics

and business intelligence activities. Again, no siloes!

© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

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5. Time FocusMake sure your performance metrics

look into the future rather than the

past! Predictive performance is the future.

© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

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6. Data Quality

Make sure data quality is managed throughout your business. Remember:Garbage in, garbage out!

© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

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7. TechnologyUse the right software tools to

manage performance. Office tools

are not the way to do it! Use proper analytics, reporting and dashboard tools.

© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

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Download the full report “20 Years of Measuring and Managing Performance: From KPIs and Dashboards to Performance Analytics and Big Data” at:

http://www.ap-institute.com/research-reports.aspx © 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

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AboutThis overview was put together by Bernard Marr Founder and CEO of the Advanced Performance Institute.

Bernard Mar is a bestselling business author, keynote speaker, strategic performance consultant, and analytics, KPI & Big Data guru.

For more articles, white papers, case studies and much more visit the Advanced Performance Institute

Knowledge Hub

Read Bernard’s blogs:

• LinkedIn Influencer Blog

• Big Data Guru Blog

Connect with Bernard on:

• LinkedIn• Twitter• Facebook• Google+• YouTube• Advanced Performan

ce Institute

© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.